oGCDPWelcome

tooGCDPsession

Ardian WidjajaPresident

AIESEC in Indonesia

DaesolMCVP OD

AIESEC in Vietnam

PRESIDENTOur role PRESIDENTas

butNOT operation

as

FacilitateFacilitate

EARLY EXPECTATION! !

Won’t Provide Solution

President’s point of view

Let’s Get Started

TIER 4 0 - 25

TIER 3 26 - 100

TIER 2 101 - 100

TIER 1 200+

Please make a group based on Tier

Stage

What is Product to CEO

7 Areas that CEO has to consider

1. Value Proposition

2. Customer

3. Employee

4. Customer & Employee’s Relation

5. Competition among Market

6. Impact

7. Finance

Value Customer Employee

Relation Competitor Impact Finance

Impact

Recall back how oGCDP linked into vision

Let’s AssessWhat role did you play as LCP to that 7 areas?

What role that you should play as LCP in that 7 areas?for Elect :

for Current :

Value Customer Employee

Relation Competitor Impact Finance

Impact

Let’s Discuss1. What is your ambition towards this program?

2. What is the thing that is stopping you to grow?

What are 3 biggest challenges that hinders our growth?

Share!

2 things to be considered

Conversion Delivery

Conversion

How can we increase our conversion rates? (AF to MA)

What assumptions did you just make in the discussion?

How many of you actually know your conversion rates?

Delivery

Africa AP CEE IGN MENA WENA

405147

17

4542

oGCDPRegional  NPS  ScoreGCDP NPS Analysis

GCDP NPS evolution per stage

Q3 2013 Q4 2013 Q1 2014 Q3 2013 Q4 2013 Q1 2014 Q3 2013 Q4 2013 Q1 2014

NPS 41 50 47 24 34 40 35 42 49

%promoter/re-ma 24% 28% 30% 16% 20% 24% 29% 16% 32%

%promoter 54% 58% 57% 46% 53% 56% 53% 57% 62%

%detractor 13% 8% 10% 22% 19% 16% 18% 15% 13%

%passive 33% 34% 33% 32% 28% 28% 29% 28% 25%

Response Rate 42% 50% 52% 36% 48% 46% 44% 44% 45%

Matched Realized Complete

Regional Assessment 1 Jul–30 JUN  

iGCDP AP

Top Detractor CountVisa 1753JD 1540

Comm 827Matching support 676

oGCDP AP

Top Detractor CountVisa 2144

Comm 1446JD 1149

Matching support 785

What is your key realisation from those data?

Regional Assessment 1 Jul–30 JUN  

iGCDP AP

Top Detractor CountVisa 1753JD 1540

Comm 827Matching support 676

oGCDP AP

Top Detractor CountVisa 2144

Comm 1446JD 1149

Matching support 785

oGCDP usually blame iGCDP for bad experience that EP got during internship

What’s your contribution as Sending Entity to deliver the best experience for your EP?

OGX

RA REMA ATTRACT MATCH EXPERIENCE DELIVERY

Good Case Practice

India, MoC & TaiwanOne of the best OPS

International Relation

Constantly communicate our Vision

If you have to achieve 10 times bigger than what you plan?

What will be your focus?

Thank You!Thank You!