day one - cardell mediathe ecommerce success formula. 1) conversion rate 2) price and profit margin...

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Page 1: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 2: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

DAY ONE

Page 3: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

1) Qualified Traffic at an acceptable price

2) Conversion Rate that pays for the Traffic

3) Price and Profit Margin that pays for the traffic

4) Repeat sales to existing customers

THE ECOMMERCE SUCCESS FORMULA

Page 4: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

1) Conversion Rate

2) Price and Profit Margin

3) Repeat sales to existing customers

YOUR 3 LEVERAGE POINTS

Page 5: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

THE BREAKEVEN

CONCEPT

Page 6: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

→ Selling products that no one wants

→ Price and/or profit margins too low PLUS no repeat sales

UNFIXABLE PROBLEMS

Page 7: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

1) Qualified Traffic at an acceptable price

2) Conversion Rate that pays for the Traffic

3) Price and Profit Margin that pays for the Traffic

4) Repeat sales to existing customers

THE ECOMMERCE SUCCESS FORMULA

Page 8: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

What business are you really in?

Page 9: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

WEBSITE AND CONVERSION RATES

Page 10: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Headers→ Phone Number

→ Delivery, Guarantees and Returns

WEBSITE AND CONVERSION RATES

Page 11: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Search→ Easy, prominent

Search option

WEBSITE AND CONVERSION RATES

Page 12: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Search→ People who search, BUY

→ A higher proportion of searchers buy, so get more people searching

→ 10% to 15% of visitors can search

→ They can produce up to 40% of your revenue

→ Could be a better Remarketing audience

WEBSITE AND CONVERSION RATES

Page 13: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Shipping→ TEST IT, but the most profitable option is normally

Free Shipping and add it to the price

WEBSITE AND CONVERSION RATES

Page 14: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Exit Intent, Pop Ups and Offers

WEBSITE AND CONVERSION RATES

Page 15: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 16: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 17: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 18: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 19: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 20: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Incentivised Offers with Time Restraints→ Special offer with a time limit that pops up

when they’ve been on the site for a certain time

WEBSITE AND CONVERSION RATES

Page 21: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Funnel Visualisation Report

WEBSITE AND CONVERSION RATES

Page 22: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 23: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Product Pages

WEBSITE AND CONVERSION RATES

Page 24: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 25: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 26: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 27: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 28: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 29: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 30: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 31: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 32: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 33: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Product Pages→ Multiple pictures→ High-quality pictures→ Longer copy→ Conversion Boosters

WEBSITE AND CONVERSION RATES

Page 34: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Checkout Process→ Check mobile – Beware the Mobile Conversion Rate myth→ Get your Abandonment Rate→ Reduce Steps, Simplify and test→ Compare to Amazon and Shopify

WEBSITE AND CONVERSION RATES

Page 35: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 36: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 37: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 38: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Conversion Boosters→ Live chat→ Video

WEBSITE AND CONVERSION RATES

Page 39: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Home Page Info→ Shipping→ Returns→ Search Offers

WEBSITE AND CONVERSION RATES

Page 40: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Reviews

WEBSITE AND CONVERSION RATES

Page 41: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Reviews→ Trustpilot→ Shopify

WEBSITE AND CONVERSION RATES

Page 42: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Bundles & Upsells

WEBSITE AND CONVERSION RATES

Page 43: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

1) Biggest ecommerce platform used in the world

2) Hosting, site speed, upgrades, software updates are all done automatically

3) Mobile optimised

4) The dashboard gives you comprehensive information of what is happening on your site for traffic, source, page visits, most visited products, bounce rate, conversions, sales, average order value, site sessions, customer locations and time spent on particular pages.

SHOPIFY

Page 44: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

5) Abandon cart auto email sequence that you can edit

6) Easily integrates with fast pay options like Amazon Pay, Google Pay, Apple Pay and PayPal. Shopify has its own payment gateway that is easily set up, so you do not have to apply via a third-party merchant centre (although rates are slightly higher).

7) 24/7 support

SHOPIFY

Page 45: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

8) There are 708 apps under marketing alone that you can integrate to do things on your store. For example:✓ Auto email campaigns✓ Related product suggestions✓ One click upsell✓ Abandoned cart email sequence✓ Abandoned cart messages on WhatsApp,

Facebook Messenger and more.

SHOPIFY

Page 46: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

8) There are 708 apps under marketing alone that you can integrate to do things on your store. For example:✓ Quantity discount pricing✓ Referral marketing✓ Discount coupon popup✓ Post-purchase survey and product reviews✓ Split Testing

SHOPIFY

Page 47: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

→ Reach

→ Targeting

→ Facebook knows the buyers

→ Learning from your buyers – continued optimization

→ Instagram

FACEBOOK AND INSTAGRAM

Page 48: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Your Main Types of Facebook Ecommerce Ads

1) Image Ad

FACEBOOK AND INSTAGRAM

Page 49: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Your Main Types of Facebook Ecommerce Ads

2) Carousel Ad

FACEBOOK AND INSTAGRAM

Page 50: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Your Main Types of Facebook Ecommerce Ads

3) Collection Ad

FACEBOOK AND INSTAGRAM

Page 51: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Your Main Types of Facebook Ecommerce Ads

4) Video Ad

FACEBOOK AND INSTAGRAM

Page 52: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Your Targeting Options1) Use Facebook’s Targeting Options

2) Do Lookalikes of your Customers

3) Remarketing to website visitors and customers

FACEBOOK AND INSTAGRAM

Page 53: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Your Targeting Options4) Sophisticated Lookalikes:

ü Web visitorsü Web visitors by time on siteü Initiate checkoutü All the above – by percentage:

§ 1%§ 3%§ 5%§ 10%

FACEBOOK AND INSTAGRAM

Page 54: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Bidding→ Conversion Goal: Purchase→ Lowest Cost

WEBSITE AND CONVERSION RATES

Page 55: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN
Page 56: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Bidding→ Conversion Goal: Purchase→ Lowest Cost→ Areas of Leverage

ü Placementü Age ü Genderü Device

WEBSITE AND CONVERSION RATES

Page 57: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Campaign Budget Optimisation (CBO)→ Being rolled out over the next few months→ 3 or 4 ad sets per campaign→ Ad sets of similar size

WEBSITE AND CONVERSION RATES

Page 58: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Artificial Intelligence and The Importance

of BIG DATA

Page 59: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Core Principles1) Your competitors are going bust2) People don’t buy primarily on price3) On Google Shopping and Amazon, people see the price

before they click4) Facebook and Google’s Artificial Intelligence/Machine

learning isn’t just learning who is willing to buy your product – it’s learning who is willing to buy it at the price you sell it

PRICING

Page 60: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

Core Principles5) A buyer is a buyer is a buyer. For long-term customer

value, do you want a low-priced buyer or a high-priced buyer?

PRICING

Page 61: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

There is only one effective way to implement Ecommerce Premium Pricing:

TESTING

Page 62: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN

1) Buying Customers

2) Going Global

The Two BIG Opportunities for Sophisticated Ecommerce Marketers

Page 63: DAY ONE - Cardell MediaTHE ECOMMERCE SUCCESS FORMULA. 1) Conversion Rate 2) Price and Profit Margin 3) Repeat sales to existing customers YOUR 3 LEVERAGE POINTS. THE BREAKEVEN