day 2 p3 - automation
TRANSCRIPT
©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice 1 ©2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
PERFORM BETTER WITH HP DATA CENTER AUTOMATION
Manoj Raisinghani Director, Product Marketing HP SOFTWARE 2012
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Business is adopting cloud 2.5x faster than IT1
WHY: speed, flexibility, economics
By 2014 CIOs will have lost effective control of 25% of their organizations IT spending By 2015 20% of all enterprise IT shops will get their services from service brokers
Sources:
1. Ignoring Cloud Risks A Growing Gap Between I&O And
The Business, Forrester Research, Inc., March 24, 2011
Business is outpacing IT
3
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Role of IT – the builder and broker of services
2. BUILD private and hybrid cloud services
3. CONSUME
public services securely
1. TRANSFORM legacy infrastructure and applications and processes
4. MANAGE AND SECURE across legacy applications and cloud assets
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• Every business and IT leader—has or should have a performance system.
• It can and should be digitized and automated.
• It’s important that its coverage is comprehensive.
• And cascaded throughout the organization.
• It can continuously improve by featuring best practices from the broader professional community.
©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice 5
The HP IT Performance Suite
Comprehensive, Connected, Flexible
Security Intelligence and Risk Management
SECURE PROACTIVELY
Strategy, Planning and Governance
EXECUTE SYSTEMATICALLY
BUILD FASTER
Application Lifecycle Management
OPERATE SIMPLY
Automation and Assurance
STORE EFFICIENTLY
Information Lifecycle Management
COLLABORATION, ORCHESTRATION, ANALYTICS
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The Operations Scorecard – VP of Ops
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Allows you to drill down to each service
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Our Focus today
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HP simplifies operations across the lifecycle
Service Assurance
(Monitor Availability & Performance)
Service Delivery
(private, hybrid delivery,
manage change)
Service Automation (Provision, orchestrate,
deploy apps, compliance )
Releases integrated with ALM
Self Serve
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TOPICS - DCA
1. Situation … 2. Why automate the DC 3. Automate everything! 4. Business cases 5. Others have done it! 6. Takeaway
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What is holding companies back today?
AS IS DESIRED STATE
Deploy security patch 2 days 3 minutes
Discover network vulnerability 2 weeks 2 minutes
Automate compliance of 800 servers 32 weeks 2 days
Provision new storage 4-8 hours 15 minutes
Deploy application updates to 2600 servers 2 weeks 20 minutes
Provision & configure 600 windows servers 3-4 months 2 weeks
What is desired?
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What is needed?
Across all IT silos and technologies
of a business service
An automated approach to IT management
Data Center Automation
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Prepare your data center to harness the power of HP’s solution
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Manage hetero-
geneous & virtualized
infra.
Provision what’s needed
and when it is
needed
Automate maintenance
Enforce standards
and compliance
Baseline what’s there
Ease your path to
private or hybrid
delivery clouds Understand
configurations, dependencies, and resource allocations. Increase utilization.
Accelerate time to market by automating resource and service deployments
Reduce risk by defining, auditing, and enforcing best practices.9
Simplify operations with single integrated
suite
Reduce cost of repetitive changes.
Enable the data center
to be a service
provider
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The Approach Automate everything
you can in the DC
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Replace routine manual tasks Free up resources for new projects
Automate Tasks
In 3 steps … using HP’s Automation
Standardize on best practices • Increase IT agility
and quality • Define the
services
Automate IT Processes
Automate provisioning and private cloud Cut service delivery time from months to hours
Automate Service Delivery
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Automate Infrastructure through the Application
Servers
Networks
Storage
Applications
Web servers
Application servers
Databases
Operating System
Virtual servers
Virt. networks
Virt. storage
Infrastructure Automation
Application Automation
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Follow the Automation Adoption Cycle
Automate elements & tasks Baseline, provision, change, manage compliance
1
Automate the entire Data Center Visualize, report on, and secure, all elements of a business service through unified interfaces
3
Automate common IT processes Automate repeatable IT processes across all infrastructure tiers, IT groups and systems
2
Integrate management systems Automate end-to-end processes and share information across all tools and application development systems.
4
Links to IT service
mgmt
Links to Bus.
service mgmt
Links to application
source control systems
Integrate mgmt
systems 4 3
3
3
3 2
2
2
PRIVATE CLOUD
HYBRIDCLOUD
Automate storage
Automate networks
Automate servers
1
Automate IT tasks
Automate apps & db
Automated Data
Center
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Ensure the 5 imperatives …
Deep Visibility
Optimize Operations
Data and Process Integrations
Business Service Focus
Mitigate Risk
… with Automation
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Realize the value proposition in
…
- traditional delivery
- cloud delivery
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Time Money
Efficiency Task and Process Automation
is about Result •Better Utilization •Manage Risk •Accelerate time to market
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Automation is essential to Cloud delivery
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A Key Value Driver of Cloud Delivery:
Rapid provisioning of infrastructure, services and deployment of applications
Rapid Automation
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Whether private or hybrid delivery, you need solutions to …
Govern and manage your published catalog of services.
Secure and control cloud-enabled business processes.
Automate the optimized
deployment of services from infrastructure to
applications.
Assure the availability and
performance of dynamic services.
Deliver modernized, cloud-ready applications
quickly and securely.
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HP Ops Portfolio
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The HP Data Center Automation is part of …
… a service centric integrated suite.
HP Business Service Mgmt (BSM)
Monitor events &
alerts
HP Storage Essentials
HP IT Service Mgmt (ITSM)
Help desk,
change requests
and catalog services
HP uCMDB
HP Operations Orchestration (OO)
HP Network Automation
HP Server Automation
HP Client Automation
HP Database & Middleware Automation
HP Business Service Automation (BSA) Essentials
• Reporting • Security & Compliance • HP Live Network
Yellow text = DCA components
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HP’s DCA stands out in the market
End to End automation –
infrastructure to apps
Application sensitive storage
management
Replication of configurations
across geographies and
same DC Compliance
Auto updates of vulnerability patch content
Configuration lockdown
Heterogeneous support
Integrated with
monitoring & ticketing solutions
Rich content (4000+ tasks out
of box)
Differentiators
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PROVEN SUCCESS
BUSINESS USE CASES
1. Incident 2. Change 3. Infra-app Provisioning 4. Compliance 5. Disaster Recovery 6. Deploying Apps 7. Elastic Cloud
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Case: Self Healing Incident Management
Alert ! Detect service down
Open Incident Ticket
Diagnose, determine remedial action
Disable further monitoring
Start repair (fix it)
Update ticket with audit trail
Close the service ticket
Products: HP Operations Orchestration HP Server Automation, HP Network Automation, HP Storage Essentials HP Service Manager
$4M savings Manage incidents > 65% automation High alert volume
Proven customer success
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Case: Managing Change
Automated process: • Identifies devices requiring update • Opens ticket • Disables monitoring/load-bal • Updates devices • Enables monitoring/load-bal • Updates and closes ticket
99% improvement Automatic health-check 1 incident
Per week 80+ sev1
incidents/week
Proven customer success
Products: HP Operations Orchestration HP Server Automation HP Network Automation HP Storage Essentials HP Service Manager
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Case: End-to-End Provisioning: infra to apps Automated process: • Opens ticket & obtains approval • Provisions storage • Creates VM • Deploys OS and applications • Configures VLAN • Configures application • Updates and closes ticket
85% improvement
Provision & configure 600 Windows servers 2 weeks 3-4 months
Proven customer success
Products: HP Service Manager HP Operations Orchestration HP Storage Essentials HP Server Automation HP Network Automation HP Service Automation Visualizer HP BSA Essentials
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Case: Maintaining Compliance
Setup: • Define policies • Enable live updates • Streamline change mgmt process • Standardize • Compliance Dashboard
99% improvement
Automate compliance on 800 servers 2 days 32 weeks
Proven customer success
Products: HP Server Automation HP BSA Essentials HP Network Automation
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Industry standard and security update service
Key challenges
• Translating changing compliance regulations into actionable audit and remediation policies
• Tracking and acting on ongoing security updates from multiple vendors
• Reducing threat of compromised security with delayed vulnerability assessments
What HP Delivers
• Daily delivery of up-to-date security vulnerability policies
• Industry-standard compliance policies updated regularly
• Actionable policies immediately accessible
Contd .. Up to date - Compliance
Regulatory Agencies (PCI, SEC, DOD, NIST)
HP Live Network
Clients
Servers
Network
Storage Customer & Partner
Community
Vendors (Cisco, Microsoft, Sun)
Industry Experts (CIS, iDefense)
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Key challenges
• Lack ongoing view of infrastructure compliance state
• Difficult manual effort to audit and compile compliance reports
• Point-in-time reports using old data
What HP delivers
• Flexible and customizable reporting
• Out of box and ad hoc reports (PCI, SOX, HIPAA, BASEL II, FISMA, etc.)
• Report on change compliance based on standard frameworks (ITIL, COBIT)
• Federated compliance data shared with uCMDB
• Summaries and analysis for current and historical
Comprehensive Real-time compliance reports
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Validate that network & destination systems are available
Build destination system if it is not identical to source system
Disable monitoring / clustering on primary systems
Perform failover, re-route DNSs to destination system
Test service on the new system
Update change ticket, CMDB with new status
Re-enable monitoring /clustering
Case: Disaster Recovery
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Application Automation
99% improvement
Deploy application updates to 2600 servers 20 minutes 2 weeks
Proven customer success
Products: • HP Server Automation with Application
Deployment Manager (ADM) – Provides the MODEL
• HP Database and Middleware Automation (DMA) – Provides the CONTENT
Include DMA workflows in model
1 Model the application
2 Model the servers
3 Deploy consistently
4 Report on outcomes
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• Automate entire end-to-end processes for provisioning, managing, and troubleshooting cloud resources
• Workflows may be launched directly from change requests, triggered by specific events, or invoked on-demand
• Scale in and out virtual infrastructure for optimal cloud resource consumption and power utilization
ADD CAPACITY (BURST) IN THE CLOUD WITH CSA THROUGH HP OO
Case: Automated provisioning to Public Cloud Amazon’s EC2
©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice 38
PROVEN SUCCESS CUSTOMER PROOF POINTS
1. Health Care 2. Financial Services 3. HP Enterprise Services
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$90B+ Health Care Provider
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• Servers were growing at 120% annually.
• Server team adding 60 people per year. Could not continue!
• Numerous point tools did not provide the necessary ROI.
– Shavlik (patching)
– Altiris for configuration management
• Manual compliance mgmt not sustainable.
Customer challenge
• A single tool to manage physical and virtual servers
• Projected ROI of $15-20M over 5 years
• Managed 7K servers (3K physical, 4K virtual)
• Eliminated $2M in maintenance costs through tools consolidation
• Handles planned growth with existing headcount
HP Solution
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Global Financial Services – $2Trillion in Assets
Moved from a physical to virtual data center
Customer Challenges The HP Solution
Large datacenter: 20K servers, less than 18% utilization Shared services datacenter Virtualized, shared resources Fast & automated service
delivery Integrated to existing
automation and management systems
Orchestrates end to end provisioning process across IT service infrastructure
Supports change management processes (including change authorization)
Integrated to the customers self service portal and mgmt solutions – private CLOUD technology in action!
The Result
Server utilization around 80%
Time to delivery : 3 months to 2 hours of provisioning
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Global Scale and Global Control
Global Outsourcer
• 70,000+ servers • 35,000+ network
devices • 91+ data centers • 104+ remote offices
Uses Multi-master Replication A Key Competitive Differentiator
- Real time, event based synchronization - Scales to 1000s of servers across 100s
of facilities - Enables rapid disaster recovery across
geographies or within same data center
- Manage any server from anywhere
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Summarizing ….
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80%+ of the Fortune 500 use HP Software to manage their data centers
“HP leads the pack because
of its breadth of DCA solution.”
Evelyn Hubbert, Forrester
With HP DCA, every $1 spent
results in $4.8 in benefits
- IDC
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A strong return on investment
Deploy security patch 2 days 3 minutes 99+%
Automate compliance (ex, 800 servers)
32 weeks 2 days 99+%
Discover network vulnerability 2 weeks 2 minutes
Provision new storage 4-8 hours 15 mins 90%
99+%
Manage incidents High alert volume 65+% auto $4M savings
99% 1 incident per week
80+ sev1 incidents/week
99%
85%
20 minutes
2 weeks
Deploy app updates to 2600 servers 2 weeks
3-4 months
Was Now
Provision & configure 600 Windows servers
Automatic health-check
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Change the password on 200 servers every 30 days
Oracle deployment (5k times per year)
Patching 1800 UNIX systems
Server to admin ratio
30 seconds
6 hours
2 hours
200 to 1
13 hours
16 hours
400 hours
30 to 1
Was Now
The power of automation
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Automate to innovate
1. Automate change – save time and money with accuracy and consistency
2. Automate compliance – manage and control risk.
3. Automate delivery - prepare for cloud.
Automate
Tasks Automate IT
Processes Automate Service
Delivery
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Thank you!
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Invest in the vision.
Deploy the parts.
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The HP Data Center Automation is part of …
… A service centric integrated automation suite.
HP Business Service Mgmt (BSM)
Monitor events &
alerts
HP Storage Essentials
HP IT Service Mgmt (ITSM)
Help desk,
change requests
and catalog services
HP uCMDB
HP Operations Orchestration (OO)
HP Network Automation
HP Server Automation
HP Client Automation
HP Database & Middleware Automation
HP Business Service Automation (BSA) Essentials
• Reporting • Security & Compliance • HP Live Network
Yellow text = DCA components
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Lifecycle management for enterprise servers and applications
Key challenges
• Long provisioning/patching cycles
• Inability to enforce regulatory standards
• High staffing costs
• Virtualization complexity & management
HP Server Automation delivers • Server, application and database
lifecycle management
• Policy enforcement, compliance reports, vulnerability alerts
• Single view of app dependencies, across network, server and database configurations
Server Automation
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Industry standard and security update service
Key challenges
• Translating changing compliance regulations into actionable audit and remediation policies
• Tracking and acting on ongoing security updates from multiple vendors
• Reducing threat of compromised security with delayed vulnerability assessments
What HP Delivers
• Daily delivery of up-to-date security vulnerability policies
• Industry-standard compliance policies updated regularly
• Actionable policies immediately accessible
Contd .. Stay up to date - Compliance
Regulatory Agencies (PCI, SEC, DOD, NIST)
Automate Compliance via HP Live Network
Clients
Servers
Network
Storage Customer & Partner
Community
Vendors (Cisco, Microsoft, Sun)
Industry Experts (CIS, iDefense)
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Application-aware storage lifecycle management
Key Challenges
• Poor storage visibility and MTTR
• Storage underutilized
• Long maintenance windows from uncoordinated changes
HP Storage Essentials delivers • Application to array visibility
• Storage capacity reporting and trending
• Automated storage provisioning
• Integrated management functions, spanning SAN, storage resource management, and app metering
• Enhanced application reliability, performance, and intelligent forecasting
• Improved utilization
Storage Automation
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Proactive change, config, and compliance management
Key challenges
• Poor visibility of inventory and configurations
• Time consuming to make mass changes
• Complicated to ensure compliance & remediate
• Growth & complexity of network makes it difficult to control & costly to manage
HP Network Automation delivers • Real-time visibility of devices, config, &
change
• Policy enforcement, compliance reports, vulnerability alerts
• Fewer errors, downtime events, & failed audits
• Single platform to manage heterogeneous devices
Network Automation
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Lifecycle management for enterprise servers and applications
Key challenges
• High support costs & frequent end user downtime
• Understanding and remediating vulnerabilities
• Inefficient license management
HP Client Automation delivers
• Desired state management automation
• End point OS deployment, software distribution, patch management
• End user easy to use self service
• Addresses security and compliance issues: Scan, patch, and monitor vulnerabilities
• Support for mobile users
Client Automation
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Proactive management of incident resolution & routine tasks Key challenges
• Time consuming, non-strategic daily IT tasks
• Increasing alert volumes and slow incident resolution
• Change management is time consuming, error prone, and inconsistent
• Errors and delays due to inconsistent hand-offs between systems and groups
• Complex and resource intensive processes like disaster recovery testing and service provisioning
HP Operations Orchestration delivers • Automation of routine tasks and key processes,
such as incident resolution and service provisioning
• Improved efficiency and reduced cost via automation of routine maintenance tasks
• Standardized processes to enforce ITIL and maintain compliance audit trails
Operations Orchestration
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Entire network
Proactive infrastructure management and compliance
Key challenges
• Technology environment is complex and continually changing
• Changes and incident response are manual, error prone, and inconsistent across locations
• IT lifecycle processes are uncoordinated between groups and systems
HP Data Center Automation delivers
• Enables IT to see the impact of a change and interconnections across the entire data center
• Speeds delivery of new application and infrastructure deployments and updates
• Proactively uncovers vulnerabilities and automatically fixes them
• Accelerates tasks and compliance enforcement
All servers and software
Entire storage Infr
Dashboard Community Notification
Automate the entire Data Center
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Lifecycle management for entire business service
Key challenges
• Teams working in silos not well coordinated or sharing information
• Point tools don’t share information or provide comprehensive view of business services they help manage
• Lack full understanding of business service requirements during change approval and incident resolution processes
HP Business Service Automation delivers • Integration between ITSM, BSM, and Operations
management tools
• Provides continuous control and visibility from automated operations to monitoring and ticketing
Integration across all systems
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Thank you!