david webb, airservices australia - managing people as part of complex systems: fatigue risk...
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David Webb, Acting Manager Safety Services, Safety and Assurance, Airservices Australia delivered this presentation at the 2nd Annual Control Room Design & Operations Conference. This conference provided insights into streamlining operations, optimising efficiency & managing costs in your control room facilities, through effective design and operations. For more information, visit http://www.informa.com.au/controlroomdesign14TRANSCRIPT
Managing people as part of complex systems !Fatigue risk management implementation in Air Traffic Control!
David Webb!Strategy Development & Implementation | Safety, Environment and Assurance!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Relevance of Fatigue Risk Management !
Fatigue risk management implementation in Air Traffic Control!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Airservices – A variety of environments!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Airservices – Our facilities!
Air Traffic Services! Aviation Rescue & Fire Fighting!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Airservices – Area of responsibility!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
!A physiological state of reduced mental or physical capability resulting from sleep loss or extended wakefulness, circadian phase, or workload (mental and/or physical activity) that can impair alertness and ability to perform safety-related tasks.!
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What is fatigue?!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Sleep/Time Awake!!
Work Related Factors!!
Non-Work Related Factors!!
Circadian Rhythm!!
What impacts on fatigue?!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
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Work related fatigue!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Photo by Nutdanai Apikhomboonwaroot!!
Sleep!Disorders!
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!Relationships!
Diet & !Exercise!
Non-work related fatigue!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Approaches to fatigue risk management!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Airservices FRMS evolution!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Fatigue risk management implementation in Air Traffic Control!
Airservices FRMS development!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Safety Management System!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Drug and Alcohol Management!
Fatigue Risk Management!
Fitness for duty!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Safety Policy ! ! !FRMS Policy!!!!Safety Risk Management ! !Fatigue Risk Management Processes!!!Safety Assurance ! !FRMS Compliance!
! ! ! ! !Continuous Improvement!!Safety Promotion! ! !Education and Training!!
SMS to FRMS relationship!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
FRMS framework!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Key fatigue risk controls!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Shared responsibility!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Education & Awareness!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Limiting fatigue!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Roster planning!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Tactical roster management!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Cumulative fatigue recognition!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Assurance!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Identification of gaps!
Compliance!
Operational Accountability!
Capacity to manage fatigue!
Reporting standardisation!
Assurance!
Consistency!
Measurable risk!
Fatigue related incidents!
Duplication of effort!
Benefits!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
Shared responsibility!
Managing people as part of complex systems - Fatigue risk management implementation in Air Traffic Control !
• In the control centre environment inadequate alertness of staff represents a key risk to the safe and effective operation of the business.!
• Managing employee fatigue is an essential component of effective risk management in control centre operations.!
• A Fatigue Risk Management System is based upon the available scientific knowledge and represents a systematic approach to ensuring fatigue risk is controlled.!
• Managing fatigue risk is a responsibility shared between the organisation and the individual because fatigue is impacted by work and non-work related factors.!
• A Fatigue Risk Management System addresses a key area of risk in the control centre environment.!
Summary!