david mccaslin, california institute of technology, usa getting ahead of the curve: an...
TRANSCRIPT
GettingAheadoftheCurve:HowtheCaltechLibrarysucceedsinresourcesharingandfulfillmentDavidMcCaslinHeadofAccess&[email protected]
Agenda • AboutCaltech• LandscapeoftheCaltechLibrary,resourcesharing,andacademicpublishing
• Whatdidwedo?• Findings• Conclusion/Nextsteps?
• Establishedin1891• 34NobelLaureates• #1inWorldUniversityRankings(fromTimesHigherEducation)from2011-2016• 979undergraduate/1,261graduatestudents• 300professorialfaculty/600+researchscholars
• 6Librariesoncampus• 46totalstaffandlibrarians• $5millionbudget
Annualincreasestojournalsubscriptions
Stagnantcollectionbudgets
Pressureforlibrariestoprovide"new"typesofspaces
Increasedrelianceonresourcesharingtofillresourcegaps
Pre - 2015 • Chargedourusers$6.50foreachrequest• Interlibraryloanreturnable(books)• Interlibraryloannon-returnable(articles,book
chapters)• DocumentDelivery(ourownholdingstoourusers)
• Chargingourpatronssetastandard• Flatbudgetssince2004• Gapsinbudgetaddressedyeartoyear
Pre - 2015 • Chargedourusers$6.50foreachrequest• Interlibraryloanreturnable(books)• Interlibraryloannon-returnable(articles,bookchapters)• DocumentDelivery(ourownholdingstoourusers)
• Chargingourpatronssetastandard• Flatbudgetssince2004• Gapsinbudgetaddressedyeartoyear
Pre - 2015 • Chargedourusers$6.50foreachrequest• Interlibraryloanreturnable(books)• Interlibraryloannon-returnable(articles,bookchapters)• DocumentDelivery(ourownholdingstoourusers)
• Chargingourpatronssetastandard• Flatbudgetssince2004• Gapsinbudgetaddressedyeartoyear
Pre - 2015 • Chargedourusers$6.50foreachrequest• Interlibraryloanreturnable(books)• Interlibraryloannon-returnable(articles,bookchapters)• DocumentDelivery(ourownholdingstoourusers)
• Chargingourpatronssetastandard• Flatbudgetssince2004• Gapsinbudgetaddressedyeartoyear
Big changes • ChangeinLibraryleadership• Addedresourcesharingpartners• Spaceissues–butnoneteffect• Financialrealities
What did we do? • Challengethestatusquo• Breakthe”big”deals• Movetoatitlebytitlesubscriptionmodel• Telluserswhatarticlescosts
• RemovedtheDocuServefeetoourownpatrons• Canceled600+electronicjournalsubscriptions
Commitment to fulfillment through DocuServe
• ”Justincase”modelofsubscriptionstoan”Ondemand”accessmodel• IncreasedinvestmentintoDocuServe• Allarticlesandbookrequestswillremainfreetocampus• Addtokensordepositstocertainpublishers/vendors• Priorityplacedonmaintainingashortturnaroundtime• IntroduceRUSHarticleservice
What is RUSH?
• It’sreallyReprintsDesk• Unmediated• Tiedinwithourholdingsandlinkresolver• Userchooses:DocuServeorRUSH
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
2014-15 2015-16 2016-17
Interlibraryloanarticlesborrowed
651
6517.5%
6517.5%39%
6517.5%39%61%
Factors
• Canceledcontent–2016-forward
• Gettingitelsewhere?
• Didweover-subscribe?
Turnaround time
RUSH requests 2016-17 academic year
• 145RUSHrequests(BUT2017-18academicyearalreadyhas99)• CaltechuserschoseRUSH2%ofthetime(vs.Docuserve’s98%)• Averageturnaroundtime=22minutes• 42%filledinunder5minutes• 53%filledinunder10minutes• 67%filledinunder20minutes• 74%filledinunder30minutes• 83%filledinunder60minutes• 17%tookover60minutestofulfill
• 10%ofRUSHrequestscamefromcanceledorremovedtitles• Positivefeedbackfromusers
Next steps • Continue:investmentintointerlibraryloan/resourcesharingunitANDreviewourjournalsubscriptions
• Concern:stabilityinRUSHservice(willitgettoopopular?)andinterlibraryloansupplymodel
• Benefit:increasedbudgetflexibility
Mille merci! SpecialThankstoKristinAntelmanandHeatherWilsonforprovidingthesupportanddataforthispresentationAnyquestions?DavidMcCaslindjm@caltech.edu