david lau cloud pbx how and why - meetupfiles.meetup.com/17433302/sfb ug - audiocodes cce &...

6/10/2016

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Cloud PBX – How and WhyDavid Lau

[email protected]

What is Cloud PBX?

Cloud PBX with PSTN Calling This is the service plan you can add to Cloud PBX to enable calling to landlines and mobile phones around the

world (depending on the level of service being licensed). Your users are homed in the cloud and are enabled for Cloud PBX with PSTN Calling provided by Microsoft. The PSTN Calling offering is an add-on to Office 365 that does not require an on-premises server deployment. PSTN Calling only works with Cloud PBX--you can’t use it with another PBX system

Cloud PBX with on-premises PSTN connectivity Skype for Business Cloud Connector Edition (CCE) Skype for Business Server Hybrid Deployment (CloudBond 365)

https://technet.microsoft.com/en-us/library/mt612869.aspx

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What is Microsoft CCE?

SfB Online Infrastructure

John SfB Online

user in Internet

SIP Traffic

Media Traffic

Mediation Edge

Domain

Controller

Storage

Cloud Connector

Domain

Controller for

Cloud

Connector

GW/SBC

Dave SfB

Online user

in internal

network

PSTN

SIPT

GW/SBC

CCE - How and Why

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Single Site


John SfB Online

user in Internet

SIP Traffic

Media Traffic

Mediation Edge

Domain

Controller

Storage

Cloud Connector

Domain

Controller for

Cloud

Connector

GW/SBC

PSTN

SIPT

GW/SBC

Four VMs on One Physical Host Machine, placed in Perimeter Network

During deployment creates own forest

No dependency on internal AD Domain

Dial Plan Assigned online based on user location

Option to restrict international calling (online)

External SIP DNS points at online Skype For Business

No co-existence with on premises deployment of Skype For Business

Media traffic always flows via Mediation server

High Availability – Single Site


John SfB Online

user in Internet

Mediation Edge

Storage

Cloud Connector 2

Domain

Controller for

Cloud

Connector

PSTN GW3

Sip Traffic

Media Traffic

Mediation Edge

Domain

Controller

Storage

Cloud Connector 1

Domain

Controller for

Cloud

Connector

PSTN GW1

PSTN

Korneel SfB

Online user in

Internet

PSTN GW2

Up to 4 instances per site

Calls are distributed in random order between Cloud Connectors in one pool

Capacity planning calculation should consider ability to handle load if one or several Cloud Connectors will go down.

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Multi Site Scenario


John SfB Online user in Internet,

assigned to PSTN Site 1

Sip Traffic

Media Traffic

PSTN GW1

PSTN

Korneel SfB Online user in

Internet, assigned to PSTN Site 2

PSTN

GW2

Mediation Edge

DCCMS

Domain

Controller

Mediation Edge

DCCMS

PSTN GW1

PSTN

PSTN

GW2

Mediation Edge

DCCMS

Domain

Controller

Mediation Edge

DCCMS

PSTN Site 1

PSTN Site 2

Seattle

Amsterdam

PSTN Site to define pool level GW affinity: Cloud Connector Pool + PSTN gateways connected to the pool = PSTN SiteNew-CSHybridPSTNSite –Tenant <TenantGUID> -Identity <PSTNSiteName> -EdgeFQDN <PSTNEdgeFQDN>

User must be assigned to a specific PSTN SiteSet-CSUserPSTNSettings –HybridPSTNSite <name> -AllowInternationalDialing

<BooleanValue>

No disaster Recovery between sites

Recording & CDR


John SfB Online

user in Internet

SIP Traffic

Media Traffic

Mediation Edge

Storage

Cloud Connector

Domain

Controller for

Cloud

Connector

GW/SBC

PSTN

SIPT

Provide CDR for Cloud PBX user calls to the PSTN

Local recording for PSTN calls by the SmarTap

Including Call details done by SIP-REC

Recording

CDR

SmartTap Server

Billing Server

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Analogue Device Support


John SfB Online

user in Internet

SIP Traffic

Media Traffic

Mediation Edge

Storage

Cloud Connector

Domain

Controller for

Cloud

Connector

GW/SBC

PSTN

SIPT

AudioCodes SBC , can terminate an analog GW

Registrations present the analog device toward the Cloud PBX

Route the calls to the analog extensions

Analogue device with 2,4,8,16,24… 288 FXS ports

Voice Resiliency using AD-Lookup

For Incoming calls

• If the Cloud PBX is not available

• SBC/GW can use AD lookup, and find the user Mobile number.

• SBC/GW can call the mobile


John SfB Online

user in Internet

SIP Traffic

Media Traffic

Mediation Edge

Storage

Cloud Connector

Domain

Controller for

Cloud

ConnectorCustomer

Domain

Controller

GW/SBC

Dave SfB

Online user

in internal

network

PSTN

SIPT

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Simplifying the Dial Plans and Routing

• SBC and GW enforcing local dial plans

• Destination

• User based

• LCR

• Enforce regulation dial plan

• Smart routing

• In a Multi site – ARM can be used for Centralized Dial plan management. to simply the Routing and Dial plan provision


John SfB Online user in Internet,

assigned to PSTN Site 1

Sip Traffic

Media Traffic

PSTN/SBC

GW1

PSTN

Korneel SfB Online user in

Internet, assigned to PSTN Site 2

PSTN/SBC

GW2

Mediation Edge

DCCMS

Mediation Edge

DCCMS

PSTN

GW/SBC1

PSTN

PSTN

GW2

Mediation Edge

DCCMS

Domain

Controller

Mediation Edge

DCCMS

PSTN Site 1

PSTN Site 2

Microsoft Cloud Connector Edition

Including Domain Controller, Mediation Server, Edge Server, CMS

CCE Sessions (MSFT spec)

Up to 50 Up to 500

Integrated SBC capacity Up to 185 sessions Up to 500 sessions

Integrated Gateway A mix of E1/T1, FXS, FXO, ISDN BRI -

Size 1U 1U

Host Processor for CCE CPU i7 with 4 cores, 32GB RAM, 512G SSD 2 Processors with 12 Cores, 64GB RAM, Dual Power Supply, 4HDD with RAID 5

Centralized Dial Plan √ Simple integration with AudioCodes Routing Manager for powerful global dialing plan including least call routing, quality based routing, local breakout, optimal media handling, global policies and black/white lists

PSTN Calls Recording √ Using SIP-Rec standards integration with AudioCodes SmartTAP for media recording and call detail records (CDR)

Local Call Detail Records (CDR) for enterprise billing systems

√ √

Analog Device support for Microsoft Cloud PBX

√ Integrated with internal FXS ports, and ability to register external SIP Analog Gateways, including AudioCodes high

capacity MP-1288

√ Integrative with external SIP Analog Gateways, including AudioCodes high capacity MP-1288

Windows OS License Included Included

AudioCodes Mediant CCE Appliances

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CloudBond 365 - How and Why

On Premise CloudBond 365

SIP Trunk

Active Edge ServerReverse Proxy

*Except CloudBondStandard Edition

On Premise SfB Users

Office365 SfB UsersOffice365 Cloud PBX Users

PSTN

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Hosted CloudBond 365

SIP Trunk

Edge Server Reverse Proxy


Office365 SfB Users

Data Centre

Customer Premise 1

Private WANPrivate WAN


PSTN

Customer Premise 2

Office365 Cloud PBX Users

CloudBond 365 - Pool Pairing

Backup

Pool 1 Pool 2

Site 1 Site 2

SIP TrunkSIP Trunk

Active Edge Server Standby Edge Server

Reverse Proxy Reverse Proxy

On Premise SfB UsersOn Premise SfB Users

Office365 SfB Users

PSTN


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Multi Sites – With Local Breakout

HQ

Service Provider

SIP Trunk

Active Edge ServerReverse Proxy


Office365 SfB Users

Branch 1

M800B with OVR

WAN

Branch 2

M800B with OVR

Branch 3

M800B with OVR


Meet the CloudBond 365 Family

CloudBond 365 Standard & Standard Plus Edition

•200 User capacity

•Lync deployment combined with Gateway and SBC functionality

•Lync Standard Edition with SQL Server and Windows Server

•Available in 5 configurations

CloudBond 365 Pro Edition

•500 User Capacity

•Lync deployment combined with SBC functionality

•Lync Standard/Enterprise Edition* with SQL Server, Windows Server and Reverse Proxy

•Additional VM for trusted applications

CloudBond 365 Enterprise Edition

•5,000 User Capacity

•Lync deployment combined with SBC functionality

•Lync Standard/Enterprise Edition* with SQL Server, Windows Server and Reverse Proxy

•Additional VM for trusted applications

* Optional HA (as part of full HA architecture) based on Lync Server Enterprise Edition with additional SQL server and licensing and additional front end servers

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CloudBond 365 and Mediant CCE Appliance Comparison

A hybrid cloud appliance allowing for gradual migration and full co-existence of Skype for Business Server users and

Cloud PBX users.

An integrated appliance, based on Skype for Business Cloud Connector Edition allowing PSTN/SIP Trunk calling in

conjunction with Skype for Business Cloud PBX.

Front End Server √

Mediation Server, Edge, CMS,

√ √

SBC/Gateway √ √

IP Phone Manager √

Value-Added Applications √

Monitor Server √

User Management √

User Registration Registered to CloudBond 365 orsplit with Cloud PBX

Registered to Cloud PBX only

PBX features SfB Server features, like shared line appearance, music on hold, private line, response groups, video integration, CDR, recording, advanced boss-admin delegation, dynamic 911,

including ability to integrate 3rd party enhancement software.

Cloud PBX features only

For full hybrid cloud architecture, AudioCodes delivers the CloudBond 365

Multilingual support includes: English, Spanish, Portuguese, German, French, Italian, Russian, Ukrainian, Polish, Hebrew,

Finnish, Chinese, Korean, Hungarian, Japanese, Slovak, Czech

Automatic out-of-the-box installation

Simple secured PIN Code authentication

Fully featured Boss Admin

Better Together over Ethernet

Busy on Busy

440HD

Feature-Rich Qualified Skype for Business IP Phones

Graphic multi-lingual LCD (128 X 48)

4 programmable soft keys Optional GbE support

420HD 430HD Graphic multi-lingual LCD display

(132 X 64) 6 multi-function keys 12 programmable speed dial

keys 4 programmable soft keys USB headset support

Graphic multi-lingual LCD display (132 X 64)

6 multi-function keys 12 programmable speed dial

keys with presence monitoring Lync contacts with presence

displayed on dedicated LCD screen

4 programmable soft keys USB headset support

440HD Graphical, backlit multi-lingual

LCD (132 X 64) 4 programmable soft keys

405

Support for Cloud PBX soon

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IP Phone Management Software Included

Included in CloudBond 365

Mass configuration and firmware files download

Auto provisioning

User management

Real time IP Phone status and dashboards

* AudioCodes IP Phones available for purchase separately

Embedded Phone Manager

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To Cloud or Not to Cloud (by user) Is a Simple Drop-Down Option

CloudBond 365 Standard Plus <-> Mediant CCE Appliance Migration

Notes: Migration Pack includes a USB dongle with the new application SW and the additional Windows OS/SQL license sticker if

required Migration is allowed only between the servers edition listed in the Migration Pack Options When migrating from CCE to CloudBond 365 need to order additional SW/CB/DL and CloudBond 365 users licenses When migrating from CloudBond 365 to CCE appliance there is no refund for the CloudBond 365 users licenses Support and Maintenance contract for existing system is migrated to the new system When ordering migration pack need to provide the original system serial number/Product Key in order to migrate the support

contract Migration Pack does not include migration implementation cost, Use standard implementation cost for system reinstallation.

MIG/M800/CB2CCE CloudBond 365 Standard+ Edition to Mediant 800 CCE Appliance - Migration Pack

MIG/SRV/CB2CCE CloudBond 365 Enterprise Edition to Mediant Server CCE Appliance - Migration Pack

MIG/M800/CCE2CB Mediant 800 CCE Appliance to CloudBond 365 Standard+ Edition - Migration Pack

MIG/SRV/CCE2CB Mediant Server CCE Appliance to CloudBond 365 Enterprise Edition - Migration Pack

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Q&A

david lau cloud pbx how and why - meetupfiles.meetup.com/17433302/sfb ug - audiocodes cce &...

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