date: july 16, 2015 boston. los angeles. milan. seoul. shanghai collaborative innovation through a...
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Date: April 19, 2023
BOSTON . LOS ANGELES . MILAN . SEOUL. SHANGHAI
Collaborative Innovation through a Social Intranet
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CONTINUUM
Continuum is an innovation and design consultancy.
We study people. We recognize opportunities and
identify breakthrough ideas. We make those ideas real.Product
Brand
Strategy
3 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential.
Our People
We succeed by partnering with our clients and building project teams
with deep experience and diverse skill sets.
• Brand Strategists
• MBAs
• Web Designers
• Design Strategists
• Packaging Engineers
• Retail Designers
• Industrial Designers
• Interior Designers
• Graphic Designers
• Interaction Designers
• Electrical Engineers
• Experience Strategists
• Business Analysts
• Anthropologists
• Mechanical Engineers
• Architects
• Psychologists
• Market Analysts
• Economists
• Model Makers
• Software Engineers
• Envisioners
• Human Factors
Engineers
4 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential.
Our Work
SWIFFER / Enabling Aspirations
Creating New Categories
AMERICAN EXPRESS / Ultimate Lux
Membership is Privileged
REEBOK / Pure Innovation
Doubles Sales to $2B
Spence Diamonds/ Retail Strategy
The Right Ring
TARGUS / Translating a Language
Engaging the Customer
DAKTARI / HIV AIDS Mobile Diagnostic
Improving Treatment
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Upedia – Continuum’s first Intranet
• 2003 – Continuum implements Upedia using MediaWiki Phase II on Linux
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By 2009, we needed something better...
8 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential.
Organizational Change
Continuum underwent a major organizational transformation, introducing
Research Communities and expanding business practices.
9 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential.
2009 – Search for new Intranet Platform
Requirements • Platform for Global Collaboration
• Connect people, knowledge & ideas
• Intuitive Interface - Visually compelling,
• Adaptive – Short implementation timeline and adapts to structures
• Rich user profiles for Global Project Resourcing/ Planning
We looked at a lot of the obvious candidates, implemented proof of concepts for some and in the end we selected:
12 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential.
Rich User Profile
Francine Marlo, Designer
13 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential.
Collaboration Inside of Orange
Research Communities
Communities gather internally
to advance Continuum’s
expertise in specific topic areas.
This expertise is then presented
externally through thought
leadership.
14 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential.
Sustainable Innovation
Each community has a “group” page, allowing members to join, share ideas, and
collaborate, regardless of their physical location.
26 | Orange | ©2010 Design Continuum, Inc. Proprietary & Confidential.
Orange – By The Numbers
Since the February 22nd 2010 launch:
• 3,100 Pages of new content
• 365,320 Page views
• 3.74 Pages per visit
• 00:04:57 Average time on site