Here is the latest news, developments and information from RDaSH letting you know how we are dealing with the Coronavirus pandemic. We’ve been busy since our last newsletter! You will see from the stories in here that we’ve been amazed by the generosity of residents and companies for their donations for our staff and patients, we’ve had some changes in our Executive Management Team and we’ve advice on face masks and face coverings.

We’re also in recovery mode and part of this is to re-instate our monthly Trust magazine called Trust Matters. This means this will be your last Coronavirus newsletter and from July you will receive an electronic copy of our Trust Matters magazine – full of all of our latest news.

Our staff are continuing to work incredibly hard to deliver our services, supporting each other, and working in unusual circumstances with personal protective equipment and social distancing…..so I’m sure you will join me in thanking them!

We also regularly update our news on the website. For the latest information please visit www.rdash.nhs.ukOr follow us on social media RDaSH NHS

PLEASE REMEMBER:

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C O R O N AV I R U SC O R O N AV I R U S

NEWSLETTERNEWSLETTER Date25/06/2020

Welcome to our RDaSH COVID-19 newsletter

Changes to services

A reminder that any service changes will be on our website here:

https://bit.ly/3e6RKZv

Updated frequently asked questions

We have updated our frequently asked questions and answers page. Find out more at:

https://bit.ly/2AH3cfU

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In line with recent recommendations from the World Health Organisation, we have introduced new measures at RDASH to keep visitors, patients, and staff safe.

From Monday, 15 June 2020 you will need to wear a face covering when you come to hospital as a visitor or outpatient.

What does this mean for me?We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, it is important that you wear a face covering at all times. This is for your safety and the safety of other patients and staff.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, please see a member of staff on arrival and we will provide you with one.

If you are using your own face covering please take it home with you.

If you do not have a face covering a face covering or mask will be provided by the hospital on arrival.

These will be available through reception staff during the hours of 9am-5pm Monday to Friday.

Out of hours, a member of the ward staff will greet you and provide you with a face mask.

You will be asked by the staff member to dispose of the face mask as you exit the building in the waste bin provided.

If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival.

If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.

All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting.

The use of face coverings when coming to hospital at RDaSH

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We started our first Reverse Mentoring Programme on June 16 as part of our commitment to further develop an inclusive culture.

The aim of reverse mentoring is to educate leaders in diversity issues and expose them to challenging dialogue which they might not otherwise encounter. It’s also an opportunity to learn about other people’s experiences through a different lens which in turn influences organisational change.

The programme promotes an understanding of issues relating to Equality, Diversity and Inclusion (EDI). It also provides opportunities for those in protected groups to challenge and influence the Trust based on their lived experiences.

Our Trust Board requested this programme in response to the Workforce Race Equality Standard and Workforce Disability Equality Standard reports. These reports highlighted that the experiences at work of our Black Asian Minority Ethnic (BAME) and Disabled staff are not as good as those of our White or Non-disabled staff. The entire Trust Board has signed up to be in the first cohort of the programme acting as mentees.

Reverse mentoring comprises of a member of staff (the mentor) mentoring a more senior member of staff (the mentee) about Equality, Diversity and Inclusion. The mentor shares their lived experience with the mentee through 1:1 meetings, shadowing, observations and other opportunities as they arise. It’s called Reverse Mentoring because the typical hierarchal power dynamic is reversed in this model. The less senior employee takes on the role of mentor and is considered the expert, with the senior employee learning from them and their experiences. Both mentors and mentees receive training and support throughout the programme.

The first cohort for this programme is for BAME members of staff and we will also be running other sessions for our Disabled members of staff.

To find out more please email: amanda.ambler@nhs.net

We’ve also stressed our passion for equality, diversity and inclusion at RDaSH on our website. You can read more here: www.rdash.nhs.uk/61164/61164/

Many companies have made fabulous do-nations to us for our staff and patients. We want to say a HUGE thank you! You can find a list on our website at:www.rdash.nhs.uk just search Thank you.

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NHS 72nd Anniversary – July 5 On July 5, it will be 72 years since the NHS began. During the last few months, the NHS has been through the greatest test in its lifetime. We will continue to deal with the many challenges brought about the coronavirus pandemic for the foreseeable future.

We have experienced many difficult times during these months. This year, as we remember all those we have lost, the way we mark our anniversary will have a different feel to years gone by.

Every week of the pandemic, we’ve seen our communities show their love and appreciation for the NHS and carers. Many who have done their bit during the difficult weeks of lockdown.

We want to use our 72nd Anniversary as an opportunity to say thank you to all the people and organisations that have supported us during these difficult times.

We will be making a short film of our staff expressing our thanks in a ‘Clap Back’ which will be shown on Sunday July 5 at midday.

Our Trust is now moving through the recovery stage of the pandemic. There have been many recovery focussed discussions across the Trust to take stock of the impact of changes made as part of the pandemic, positive learning and things we would like to lock in and amplify and to identifying the ways of working we do not want to go back to, all to inform what our services will look like moving into the future within the ‘new normal’.

We are clear that our pandemic response is not over, and our priority remains on ensuring the safety and quality of care provided to our patients, and the health and wellbeing of our staff. Our aim is to progress recovery planning and action this, discussing with staff teams the opportunities this provides for the next stage in our journey. To highlight a few areas in our recovery journey:

• We have had feedback provided from our staff and people using our services which is taken into consideration to help define and drive the service changes moving forwards. Digital is a key area included within much of the feedback received, recognising positively the place for this in clinical care and wider support services. We are as a Trust very supportive of the ongoing digital offer and are exploring how this is locked in and built upon. Please get in touch if you have any feedback or views to be considered within any part of our recovery journey – sarah.bowman3@nhs.net or via the survey below.

• Following robust consideration, we have already started to return some service provision – we have reopened the IAPT Talking Shop in North Lincolnshire for walk-in referrals, with treatment pathways continuing to be delivered digitally; reinstated some face to face interaction across 0-5 Health Visiting Services in Doncaster and North Lincolnshire, vaccination and immunisation services, school nursing, CAMHS and sexual health services to meet specific needs of these children and young people where digital support alone cannot fulfil this; supported innovative testing of a digital clinic space in Older People’s Services in North Lincolnshire to support those who may not have the technology to access digital support; stepped down additional inpatient capacity where demand has supported this and reopened a community drug and alcohol hub in Doncaster.

• We are on with developing a showcase video to shine a light on some of the examples of local innovations and new ways of working staff across services have introduced that have enabled a positive shift in the way services are delivered and enabled us to make progress against the ambitions set out within the Trust’s Strategic Plan 2019-24. If you have received care in a different way that you want to shout up about, please get in touch with Louisa Redhead – louisa.redhead@nhs.net. We are keen to get staff and those using our services involved.

Recovery and resetting our services

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Have

YOUR SayHave

YOUR Say

Mystery AmazonWish list donator Thank you to our mystery donator who hassent boxes full of items from our AmazonWish list for our fab staff and patients.

We’d love you to get in touch so wecan thank you!

Do you want to donate to us? If so visit:https://amzn.eu/b7K3CaC

Thank you for fantastic face coverings A massive thank you to all of you who dusted off your sewing machines and made loads ofre-usable face coverings for our staff and volunteers to wear when they are out and about when not at work.

The response has been overwhelming and we are truly grateful to everyone!

We’d love you to have your say on how we have been performing though the Coronavirus pandemic.

We have launched a confidential online survey, asking patients, their family, carers and friends to answer 16 questions relating to their personal experience of the services they have used.

Chris Prewett, Head of Patient Experience at RDaSH, said: “We have had to change the way we provide some services, such as online consultations and talking to patients over the ‘phone rather than face-to-face. We would like to know how the changes have been received, as this will help us to provide the best possible care in the challenging circumstances we are currently working in.

“We have set a bench mark of the beginning on March 2020, which is roughly the start of the pandemic, to collect people’s opinions on RDaSH services before and after that date.

“The survey is anonymous and only takes a few minutes to complete as most of the questions are multiple choice. But the responses we receive will be invaluable in helping us to look ahead and plan for the future.”

To take part please click here:

Or visit: www.surveymonkey.co.uk/r/P2GJFTJ

Also if you would like to get involved with our public and patient engagement – we’d love to hear from you! Email our Improvement and Culture Team - rdash.improvement@nhs.net

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Cute knitted bears on display at the Glade Ward

We love these cute little bears which were kindly knitted by a friend of one of our staff in appreciation to the NHS and the staff on the ward.

The bears are proudly on display in Glade Ward due to infection, prevention control measures.We want to say a massive “thank you” to the friend of Staff Nurse Rebecca Shakespeare for making and donating the bears for patients and staff to enjoy.

Pictured the display cabinet is Staff Nurse Rebecca Shakespeare.

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We are openOur Doncaster Town Centre bases are open 9am - 5pm Monday to Friday

Call us on 01302 730956 or visit: www.aspire.community

We’ve recently made some new appointments and changes to our Executive Team.

Tracey Wrench Firstly, Tracey Wrench, our Executive Director of Nursing and Allied Health Professionals, was appointed to the role of Deputy Chief Executive.

Sarah BowmanSarah has taken up the role of Director for Recovery and will lead for us on this business critical function.

Jo McDonoughJo has taken up the position of Interim Director of Strategy.

Michelle VeitchWe have also welcomed Michelle Veitch, Chief Operating Officer to RDaSH this week.

Changes to Executive Management Team

Just an instant message away

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Children and young people now have access to confidential online advice thanks to easily downloaded free eClinic apps.

The RDaSH eClinic (11-19) is an instant messaging app where registered users aged 11 to 19 years can schedule a confidential online appointment with their school nurse where they can have a ‘live’ chat about any health issues they are experiencing.

In Rotherham, our Child and Adolescent Mental Health Service (CAMHS) team is just a message away on the RDaSH eClinic for registered users aged 11 to 18 to schedule an appointment with one of our CAMHS workers through a ‘live’ chat about any mental health issue.

Doncaster’s Project 3 health and wellbeing service is also using the app to connect with young people about sexual health, alcohol, drugs issues and help support stop smoking six days a week on a ‘live’ chat between 10am and 6pm.

FREE app for allyoung peopleliving inDoncaster &Rotherham

Sign up to our FREE app and get direct contact with Sign up to our FREE app and get direct contact with a CAMHS worker. Discuss any mental health related a CAMHS worker. Discuss any mental health related

issues using instant messaging on your mobile or issues using instant messaging on your mobile or tablet.tablet.

Sign up to our FREE app and get direct contact with aSign up to our FREE app and get direct contact with aProject 3 worker. Discuss health related issues aboutProject 3 worker. Discuss health related issues aboutsexual health, alcohol and drugs, and help to stop sexual health, alcohol and drugs, and help to stop smoking. Using instant messaging on your mobilesmoking. Using instant messaging on your mobile

or tablet.or tablet.

FREE app for all young people in Doncaster

FREE app for all young people in Doncaster,

& North Lincs

Sign up to our FREE app and get direct contact Sign up to our FREE app and get direct contact with a School Nurse. Discuss any health related with a School Nurse. Discuss any health related issues using instant messaging on your mobile issues using instant messaging on your mobile

or tablet.or tablet.

The eClinic app can be downloaded from the Apple App Store or Google Play Store.For a direct link click on the store icon or scan the QR code for your service:

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Service Manager at Aspire Drug and Alcohol Service Stuart Green (pictured) has been invited to a national Expert Recovery Champions panel to share how lived experience fits in treatment services and structures for drug and alcohol.

The panel consists of key experts in the recovery field led by Dr Ed Day, National Recovery Lead. Discussions are on various topics including the recent Dame Carol Black report and how lived experience brings value and strength to formally commissioned services provided.

On a local level Stuart has been invited to a number of debates taking part in a weekly peer discussion at The Well facebook live page at 12noon to 1pm. Each week a different topic is discussed ranging from rehab and does it works to Recovery and Treatment.

Recovery Champions

A Sheffield man has answered his calling and taken up a new career in nursing at the tender age of 57.

Dellroy Blake, a former planner and designer in a kitchen and bathroom showroom, has started his first Bank Nursing Assistant role with us.

Dellroy, who is in the final year of a four year Open University BSc (Honours) Mental Health Nursing Degree, said: “After being impressed with the level of nursing care in the Brambles Ward at The Woodlands during by placement, I decided

that I wanted to become a member of the RDaSH bank staff.

“I gained experience of a number of different services at RDaSH. My placement covered acute care, psychiatry intensive care, rehabilitation and forensic settings. All of this broadened my nursing experience in supporting the teams at Swallownest Court in Rotherham and Tickhill Road site, Doncaster.

“Throughout my working life various people have told me that I should go into nursing because of my caring nature and people skills.

“I have always been interested in helping and supporting people. During my time working in the kitchen and bathroom showroom, I noticed a young man being disadvantaged by his peers. On intervening I established that he was unemployed and offered him the opportunity to work in the showroom for a couple of

weeks doing some cleaning work which he did. He turned up every day and during that time I realised that he had a learning disability. He did a good job and I like to think that I boosted his confidence and provided him with some job opportunities in the future.”

Dellroy was involved in the Wilfward Family Trust, a charity providing respite care for parents with challenging young people.

He said: “The charity work made me realise that I enjoyed supporting people. Although I wanted to go into nursing, I wasn’t in the position to leave my current employer. Eventually, when the time was right, I joined an agency and started working for a private forensic mental health hospital. It was during this time that one of the doctors noticed that I had the right people skills and attributes for nursing. I was encouraged to apply for The Open University BSc (Honours) Mental Health Nursing Degree, where on

my very first placement was introduced to RDaSH.

“Under the leadership of my mentor Maggie O’Malley and Kim Gostolo, Ward Manager, I was a privilege to join the team in providing person centred care for our patients. It has been an amazing and challenging journey especially being a mature student and returning to education. The staff are so empathetic, caring and compassionate, I would like to take this opportunity to say thank you ladies.

“Age is just a number and it shouldn’t put you off changing careers. I am now doing a role which I am very passionate about. I can see the positive difference it makes to people’s lives. It’s fulfilling and enjoyable and I would recommend nursing to anyone.”

The Woodlands in Rotherham provides assessment and treatment for older people who are experiencing mental health conditions including depression and psychosis.

Answering the call for nursing

Dellroy Blake, Student Nursing Assistant

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June was Pride Month and this year’s celebrations were a little low key due to the Coronavirus pandemic.

But we couldn’t let Pride Month go by without doing something, Here’s Pride in 2020 and a look back this time last year at our Pride celebrations.

Pride Month

RDaSH PRIDE 2020

NHS PRIDE 2019

SEE YOU ALL IN 2021

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Fun loving mum Jill Renshaw needed to apply the sun cream after completing her latest madcap fund-raiser.

Jill, 69, bravely sat and watched her thick locks fall to the floor as husband Ian, a retired Rockware Glass worker, set to with clippers, completely shaving her head in half an hour.

Hairless Jill quickly found that she had to plaster on high factor sun cream to avoid getting burnt as her wacky stunt coincided with a recent heatwave.

But it was all in a good cause – raising £200 for Doncaster’s St John’s Hospice, which cared for Jill’s brothers - Roy, who died in 2004 from stomach cancer and Gerald, who battled lung cancer until his death in 2009.

Jill said: “The hospice and its staff were fantastic in looking after them and also an aunt and uncle of mine who both died from cancer as well. I cannot praise the staff enough but hopefully this goes some way to say thank you.“I wanted to fundraise during the lockdown but I was limited to what I could do so a sponsored head shave seemed a great idea. Daughter, Mand, is a hairdresser and would normally have done it but as we’re isolating she hasn’t been able to visit.”

Big-hearted Jill is no stranger to the Vin Diesel look, six years ago her first sponsored head shave coined in £700 for the hospice.

And several years ago she sat in a bath of custard at a working men’s club in her home village of Bentley, raising £300 for cancer research.

It’s hair today gone tomorrow for big-hearted Jill

IAPTFREE mental health support

CALL US WE ARE STILL HERE!

Doncaster01302 565556

Rotherham01709 447755

Scunthorpe01724 867297

Improving Access to Psychological Therapies (IAPT)

Doncaster IAPT Long Term Conditions 01302 566999

www.rdash.nhs.uk

Our RDaSH COVID-19 ResponseLeading the way with care...here are some of thethings our amazing #onerdash colleagues have done

RDaSH NHS

69 patients tested positive for Covid-19

6 are currently being cared for (as of 17 June 2020)

505 staff tested for COVID-19

20 seconds the time to spend

washing your hands

2,846 staff antibody

tests

13 Gold Command videos made (17 March to 15 June) 248 Health & Wellbeing

ideas for the use of Charity Money grants

1,169 Community Discharge Pathway working with DBH

2m Social distancing

the distance needed between

people to

stay safe!

800 face coverings made by volunteers and

distributed around the Trust

7,289

staff video viewing figures

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Need help with mental healthIf you, a loved one or friend needs help with their mental health during the

Coronavirus outbreak, you can find out about the support on offer from us here:https://www.rdash.nhs.uk/59742/getting-mental-health-help/

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RDaSH leading the way with care

EngagementPatient and Public Engagement and Experience (PPEE)

Have your sayHave your say

Please remember we have an Engagement HUB which provides you with an opportunity to have your say on services.

We have ‘Big Conversations’ and would love you to join in. If you’ve spare time on your hands at the moment, why not get involved? Visit: https://bit.ly/2WmeP3f

This year, the Trust launched The RDaSHWay, it’s approach to improving quality and culture. We invite you, our patients, services users, carers, Foundation Trust members, Governors and the wider local communities to be part of the journey with us.

Please use the Engagement HUB to network with each other, share your ideas and thoughts and access the information provided. The Engagement HUB is your opportunity to get involved and have your say.

Join now by visiting: https://bit.ly/2WmeP3f

We want to hear from you!

Want to buy and donate an item? Visit https://amzn.eu/b7K3CaC