data & the city - floor wijnen + guido jetten - icemobile
TRANSCRIPT
IceMobile <3 DataData & The City - 3 October 2016
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• Amsterdam based company (& office in Hong Kong, Toronto)• 130 employees• over 40 nationalities• Either a foodie, code king, design nerd, beer brewer or unicorn
IceMobile Amsterdam
Transactional & emotional loyalty
Why? How?
Customer InsightsData Analysts & Data Scientists
UX LabData Storytellers
What?Who? When? Where?
How many? How often?
Our research team
Data sources
Use qualitative as a compass to analyse your big data
• Management overviews• PowerBI dashboards
• Detailed analysis• Based on triggers from qualitative research
How we use our data
Provide 1-on-1 relations on mass scale• Segmentation• Conversational Commerce
Future
Where digital becomes human