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1 1 Prepared by System Relationships and Frameworks Branch Patient Flow Team Damian Miners & Melinda Pascoe Ministry of Health 27 February 2014 Whole of Hospital Program Data Master Class Using the Patient Flow Portal

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Page 1: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Prepared by System Relationships and Frameworks Branch

Patient Flow Team

Damian Miners & Melinda Pascoe

Ministry of Health

27 February 2014

Whole of Hospital Program

Data Master Class

Using the Patient Flow Portal

Page 2: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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Page 3: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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WoH Program - Data Master Class

“The Patient Flow Portal is an operational tool which takes live

patient data from a Hospital’s Patient Administration System (PAS)

allowing clinicians, the patient flow team and Hospital executives to

make decisions about flow in a real time environment”

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Page 4: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Reports Functionality

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Page 5: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Reports Functionality

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Page 6: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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Page 7: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Bed Board – Estimated Date of Discharge

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Page 8: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Bed Board – EDD

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Page 9: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Bed Board – EDD

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Page 10: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Bed Board – EDD

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Page 11: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Bed Board – EDD

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Page 12: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Bed Board – EDD

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Page 13: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Bed Board – EDD

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Page 14: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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Page 15: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Predictive Tool

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Page 16: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Predictive Tool

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Page 17: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Predictive Tool – Flow Indicators

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Page 18: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP Predictive Tool – Graphs

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Page 19: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Predicted Admissions via ED by Specialty

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Page 20: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Predicted Admissions via ED by Specialty

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Predicted Admissions via ED by Specialty

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Page 22: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Predicted Admissions via ED by Specialty

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Page 23: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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Page 24: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Ward Discharge Targets

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Page 25: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Ward Discharge Targets

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Page 26: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Ward Discharge Targets

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Page 27: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

27

Page 28: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP – Waiting for What

The ‘Waiting for What’ functionality within the PFP is a

tool designed to assist Clinicians and other Hospital staff

to identify and manage unreasonable delays throughout

the patients journey.

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Page 29: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP – Waiting for What

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Page 30: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP – Waiting for What Reports

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Page 31: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP – Waiting for What Reports

The W4W reports provide graphical and statistical information on the delay

reasons affecting inpatients in your Hospital.

W4W reports are accessible to every Patient Flow Portal end user.

Providing date range flexibility, i.e. daily, weekly, monthly, etc.

The Pareto charts can be viewed in real time reflecting current delays or

retrospectively to understand how the ‘Waiting for What’ reasons have

changed over time.

These charts will assist Hospital Executives to prioritise actions to resolve

hospital constraints.

The W4W reports should be integrated into your Hospital’s daily, weekly and

monthly Patient Flow / Access Meetings.

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Page 32: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP – W4W NUM’s Responsibility

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NUM's review their W4W delay reasons on a daily basis to ensure:

1. The open delays are correct and relevant 2. Resolved delays are closed on the correct date and in a

timely manner 3. New delays have been entered

Page 33: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP – W4W Flow Managers Responsibility

The Patient Flow Manager should review the W4W report on a daily

basis and manage / escalate the delays within their scope of influence.

1. The Patient Flow Manager should review the report then filter and

sort via primary and secondary wait reasons. This report should be

emailed to the relevant Department Head.

2. The Department Head should review and provide actions to the

Patient Flow Manager re: the open waits for which they are

responsible.

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Page 34: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports - Waiting For What .Current

Admissions – Open Reasons

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Page 35: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports - Waiting For What. Current

Admissions – Open Reasons

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Page 36: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports - Waiting For What. Bed Days.

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Page 37: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

37

Page 38: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports – Inter Hospital Transfers.

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Page 39: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports – Inter Hospital Transfers. Patient

Open Transfers

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Page 40: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports – Inter Hospital Transfers. Patient

Transfer Times

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Page 41: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports – Inter Hospital Transfers.

Transfers Time Graph

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Page 42: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports – Inter Hospital Transfers.

Transfers Time Graph

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Page 43: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports – Executive. Facility Operational

Summary

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Page 44: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports – Executive. Facility Operational

Summary

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Page 45: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Reports – Executive. Facility Operational

Summary

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Page 46: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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PFP – Summary

Estimated Date of Discharge

Predictive Tool

Waiting for What

Inter Hospital Transfers

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Page 47: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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MoH Patient Flow Team

Melinda Pascoe

Damian Miners

93919368

[email protected]

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Page 48: Data Master Class Using the Patient Flow Portal€¦ · Overview PFP Reports Functionality Estimated Date of Discharge Predictive Tool Planning Discharge Targets Waiting for What

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Currently Under Development

Medical Assessment Unit Reports

Release mid 2014

Electronic Patient Journey Board

Release mid 2014

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