data driven: the ancestry.com journey to self-service analytics

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Presented by: Bill Yetman VP Engineering, Ancestry.com Data Driven: The Ancestry.com Journey to Self-Service Analytics Adam Davis Data Visualization Lead, Ancestry.com

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Presented as a breakout session at the 2014 Tableau Conference. Tag team effort with me and Adam Davis who leads Ancestry's Tools and Visualization Team. The demos that Adam did at the conference are missing from the presentation. They went really well and rounded out the breakout session.

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Page 1: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Presented by:

Bill YetmanVP Engineering, Ancestry.com

Data Driven: The Ancestry.com Journey to Self-Service Analytics

Adam DavisData Visualization Lead, Ancestry.com

Page 2: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Agenda

I. About Ancestry

II. Our story

III. Challenges & solutions

IV. Successes

V. Future opportunities

Adam Davis
Here is how we will split this. I will give an overview of Ancestry and introduce our story. Adam will go over the challenges/solutions and the successes. He’ll jump out and show exactly what we’re doing. We’ll both talk at the end about future opportunities and where we see Ancestry and Tableau going.
Page 3: Data Driven: The Ancestry.com Journey to Self-Service Analytics

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Page 4: Data Driven: The Ancestry.com Journey to Self-Service Analytics

World’s largest online family history resource

4Approx. 2.7 million paid subscribers across all family history sites

Page 5: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Data drives our business

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●14 billion digitized historical records

●60 million family trees

●6 billion profiles

●200 million sharable photos, documents and written stories

●10 petabytes of data

Page 6: Data Driven: The Ancestry.com Journey to Self-Service Analytics

●Digitized historical content

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●Digitized historical content●Tech and product experience

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●Digitized historical content●Tech and product experience●AncestryDNA

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●Digitized historical content

●Tech and product experience

●AncestryDNA

●Consumer engagement

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Page 10: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Our storyTableau’s role in the Ancestry data strategy

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Page 11: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Traditional BI tool challenges●Dashboard bottleneck

- Team of 3 - Analysts wouldn’t use it- Steep learning curve

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Page 12: Data Driven: The Ancestry.com Journey to Self-Service Analytics

The search for a self-service tool●Executive challenge to become a data

driven org

●Needed to move quicker with discovering and sharing insights

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Page 13: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Self-service options explored●Microstrategy Visual Insight

- Training- Workshops

●Microsoft Power BI POC- Power Pivot- Power View

●Tableau Evaluation- 2 week- 30 desktop users

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Page 14: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Tableau evaluation findings●2 weeks

●120 views created

●Excel users were quickest adopters

●Prizes Awarded- Most colorful- Most viral- Most put together

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Page 15: Data Driven: The Ancestry.com Journey to Self-Service Analytics

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Comment dashboard (Embedded URL)

Page 16: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Challenges & solutionsOvercoming the challenges of a self service model

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Page 17: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Adoption explodes●In 1 Year

●100 desktop licenses

●8 core CPU server license ●(Access for Everyone)

●Approx. 1350 Views

●More than 350 Workbooks

●Went from struggling with BI tool user adoption to everyone wants to use it.

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How do we avoid the “Wild West” of reporting?

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Looking for a solution

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Solution

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http://getbootstrap.com/

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DEMO: Approved reports portal

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“You’re doing it wrong.”

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– Chris Love June, 2014

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Get on the blogs

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-Kelly Martin

-Russel Christopher

-Ben Jones

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SuccessesWins with Tableau

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Page 26: Data Driven: The Ancestry.com Journey to Self-Service Analytics

PR Mother’s Day campaign

●Featured in news articles- Wall Street Journal- Washington Post- Time.com- NY Daily News

●Featured as Viz of the Day on Tableau Public

●Bullet one or paragraph heading●Paragraph 2 contains first bullet point

- Paragraph 3 contains secondary bullet

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Page 27: Data Driven: The Ancestry.com Journey to Self-Service Analytics

PR Mother’s Day campaign (cont.)

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PR Mother’s Day campaign

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“Our most talked about and successful campaign.”-Matt

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Back for More

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A/B testing team

●Self Service at work- 40 requests to analytics

for A/B test analysis in 2014

- Received 3 to date- Built a dashboard in 3

days w/ Tableau Desktop

●Bullet one or paragraph heading●Paragraph 2 contains first bullet point

- Paragraph 3 contains secondary bullet

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Future opportunitiesWhat’s next

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Vision for the future●Hadoop & Hive

- Data exploration

●Adoption by additional departments in organization- Find the “Excel Jockeys” with Big .XLS workbooks- DNA Science Team

●Expand Functionality- Metric monitoring- Server tools- Future Mobile 34

# of views in 1 year: 1350

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Final ThoughtsKey Takeaways

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Page 36: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Key Takeaways

●Get Desktop in the hands of data driven individuals.

●Find a way to consolidate approved reporting.

●Start using Tableau Public.

●Get out of your own way and let Tableau work.●Adoption should be the easiest part.

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Page 37: Data Driven: The Ancestry.com Journey to Self-Service Analytics

Questions?

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Thank you

Bill Yetman, [email protected]

Adam Davis, [email protected]

Follow our data journey at http://blogs.ancestry.com/techroots/

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