data driven: the ancestry.com journey to self-service analytics
DESCRIPTION
Presented as a breakout session at the 2014 Tableau Conference. Tag team effort with me and Adam Davis who leads Ancestry's Tools and Visualization Team. The demos that Adam did at the conference are missing from the presentation. They went really well and rounded out the breakout session.TRANSCRIPT
Presented by:
Bill YetmanVP Engineering, Ancestry.com
Data Driven: The Ancestry.com Journey to Self-Service Analytics
Adam DavisData Visualization Lead, Ancestry.com
Agenda
I. About Ancestry
II. Our story
III. Challenges & solutions
IV. Successes
V. Future opportunities
3
World’s largest online family history resource
4Approx. 2.7 million paid subscribers across all family history sites
Data drives our business
5
●14 billion digitized historical records
●60 million family trees
●6 billion profiles
●200 million sharable photos, documents and written stories
●10 petabytes of data
●Digitized historical content
6
●Digitized historical content●Tech and product experience
7
8
●Digitized historical content●Tech and product experience●AncestryDNA
●Digitized historical content
●Tech and product experience
●AncestryDNA
●Consumer engagement
9
Our storyTableau’s role in the Ancestry data strategy
10
Traditional BI tool challenges●Dashboard bottleneck
- Team of 3 - Analysts wouldn’t use it- Steep learning curve
11
The search for a self-service tool●Executive challenge to become a data
driven org
●Needed to move quicker with discovering and sharing insights
12
Self-service options explored●Microstrategy Visual Insight
- Training- Workshops
●Microsoft Power BI POC- Power Pivot- Power View
●Tableau Evaluation- 2 week- 30 desktop users
13
Tableau evaluation findings●2 weeks
●120 views created
●Excel users were quickest adopters
●Prizes Awarded- Most colorful- Most viral- Most put together
14
15
Comment dashboard (Embedded URL)
Challenges & solutionsOvercoming the challenges of a self service model
16
Adoption explodes●In 1 Year
●100 desktop licenses
●8 core CPU server license ●(Access for Everyone)
●Approx. 1350 Views
●More than 350 Workbooks
●Went from struggling with BI tool user adoption to everyone wants to use it.
17
18
How do we avoid the “Wild West” of reporting?
Looking for a solution
19
Solution
20
http://getbootstrap.com/
DEMO: Approved reports portal
21
“You’re doing it wrong.”
22
– Chris Love June, 2014
23
Get on the blogs
24
-Kelly Martin
-Russel Christopher
-Ben Jones
SuccessesWins with Tableau
25
PR Mother’s Day campaign
●Featured in news articles- Wall Street Journal- Washington Post- Time.com- NY Daily News
●Featured as Viz of the Day on Tableau Public
●Bullet one or paragraph heading●Paragraph 2 contains first bullet point
- Paragraph 3 contains secondary bullet
26
PR Mother’s Day campaign (cont.)
27
PR Mother’s Day campaign
28
29
“Our most talked about and successful campaign.”-Matt
30
Back for More
31
A/B testing team
●Self Service at work- 40 requests to analytics
for A/B test analysis in 2014
- Received 3 to date- Built a dashboard in 3
days w/ Tableau Desktop
●Bullet one or paragraph heading●Paragraph 2 contains first bullet point
- Paragraph 3 contains secondary bullet
32
Future opportunitiesWhat’s next
33
Vision for the future●Hadoop & Hive
- Data exploration
●Adoption by additional departments in organization- Find the “Excel Jockeys” with Big .XLS workbooks- DNA Science Team
●Expand Functionality- Metric monitoring- Server tools- Future Mobile 34
# of views in 1 year: 1350
Final ThoughtsKey Takeaways
35
Key Takeaways
●Get Desktop in the hands of data driven individuals.
●Find a way to consolidate approved reporting.
●Start using Tableau Public.
●Get out of your own way and let Tableau work.●Adoption should be the easiest part.
36
Questions?
Thank you
Bill Yetman, [email protected]
Adam Davis, [email protected]
Follow our data journey at http://blogs.ancestry.com/techroots/
39
Please take the session survey
1.Tap to this session on the Schedule tab of the
Data14 app
2.Scroll down to “Feedback” and tap through the
3-question survey
3.Tap Send Feedback