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Quality Initiatives and QRIS Peer Learning Group August 22, 2017 2:00 – 3:30 ET National Center on Early Childhood Quality Assurance 1 Data Collection and Effective Communication

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Page 1: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Quality Initiatives and QRIS Peer Learning GroupAugust 22, 20172:00 – 3:30 ET

National Center on Early Childhood Quality Assurance 1

Data Collection and Effective Communication

Page 2: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Welcome – PLG Faculty

National Center on Early Childhood Quality Assurance 2

Today’s Facilitators

Peggy Ball Char GoodreauZelda Boyd

Page 3: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Agenda

Welcome Data: Using Data to Manage and Guide Communication: Components of the Process Team Share Closing Comments

National Center on Early Childhood Quality Assurance 3

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Team Introductions

Page 5: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Using Data to Manage and Guide

Page 6: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Using Data Systems

What are the data systems related to preschool children in your state?

What kinds of data elements do they contain?

What are the data systems used for?Are the data systems linked or integrated?

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Page 7: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Typical State Data Regulatory database Child care subsidy database Social Services database Child and Adult Care Food Program (CACFP) Prekindergarten database Public education database Early intervention Head Start program information Child care resource and referral (CCR&R) data Professional development data

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Page 8: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Data Viewpoints

Meaning is in the dataMeaning is in how the data relates to a

pattern or theory

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Page 9: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Constructing QuestionsFor management of

functions and processes

For reportingFor analytical

purposes, e.g., research

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Page 10: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Examples of Typical Management Questions

How many children are in licensed facilities? What is level of quality of licensed facilities? How long have facilities participated in quality

measurement? Have they increased level of quality over time?

What type and amount of training and technical assistance (TA), quality incentives, supports, etc. have been provided to each facility?

How many children were served in the child care subsidy system, by age group? How many of those are in licensed facilities? At what level of quality?

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Page 11: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Analytical QuestionsLooking at your data, what are questions you want to answer or explore? Does quality of program link to children’s school

readiness assessment? Does level of teacher education link to higher quality

programs? Is there a connection between the type or level of

dosage of TA and the training or qualifications of the TA provider to the improvement in the quality of a program?

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Page 12: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Communication

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Components of Communication Process

Goal and objectives Information content:

learning about the audience

Delivery mechanisms: engaging multiple messengers

Page 14: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

QRIS Branding

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ExampleGoal: Parents have access to information on

choosing child care Information Content: Indicators of quality child care

Delivery Mechanisms: Websites, social media, informed staff in

subsidy application locations and CCR&R agencies, licensing staff, home visitors, pediatricians, etc.

Page 16: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Team Sharing

Page 17: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Idaho

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Idaho’s Next Steps

Takeaways:

Focus on outcomes and evaluating incentives through the lens of outcomes for children, changing practice, etc. What conclusions can we draw from the data we do have and how can we put it to use?

Idaho’s question: How can programs be moved deeper into quality practice and not just a checking of the box type system?

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Strategies to address this include:

Community and Parent Awareness of quality- Campaign of what quality looks like in practice.

Move from Building Block to Hybrid Model-Move from participating in a system. Rethink our training, incentive, and checklists of practice to support what providers need in order to increase quality. Move toward an emphasis on demonstrating quality practices where the program is rather than completing a step.

Strengthen Coaching Services- Provide structure to the CCRC offices to increase focused support to providers. Create COP for STQ and CCRC offices to create continuous quality improvement plans.

Evaluation Plan- Create evaluation plan to support an outcomes based QRIS. Use data gathered on above goals to inform decision making.

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Kansas

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2017 Quality Initiatives and QRIS Peer Learning Group

Page 22: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Kansas Lessons Learned

• Logic Modelo This was a difficult exercise but useful once it was

completed. Gave us an overall vision of our pilot processes.

• Monitoring Processeso Revisiting our draft monitoring policies and procedures

• Problem to Practice Activityo This activity gave us other ideas of how to address our

pilot recruitment process. • Helpful Resources

o PowerPoint presented during May 30 webinar. It was a great overview of Standards and Program Indicators.

o Assessing Standards for Measuring Quality Tool

2017 Quality Initiatives and QRIS Peer Learning Group

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Kansas Moving Forward

Pilot Recruitment • Provider Calls - Encouraging L2Q pilot participation• Live Online Meeting - Creating a webinar to explain L2Q. Projected

date mid-August• L2Q Materials - Revisiting our messaging in our handbook, FAQs and

other materialsMonitoring Strategies• Community Consultant Manual - Developing a community

consultant manual with policies and protocols for the L2Q pilot.• Assessing Standards for Measuring Quality Tool - Utilizing this tool

throughout the pilot process.

2017 Quality Initiatives and QRIS Peer Learning Group

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Mississippi

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QUALITY INITIATIVES AND QRIS

AUGUST 22, 2017Mississippi Team

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KEY TAKE-AWAYS

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Most Beneficial Items● Being able to learn from other peers in the group● The face-to-face meeting was awesome for

collaboration and peer sharing● Small group setting● Problem to practice brainstorming tool ● Assessing standards for measuring quality tool● Resources on financing quality

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ADDRESSING CURRENT CHALLENGES/NEXT STEPS

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Continue working towards strengthening communication\outreach with providers● Newsletters● Town hall forums

Continue working towards keeping providers engaged and excited about the program

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South Dakota

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South Dakota’s Peer Learning Group

State TeamKey Takeaways

Keep it Simple Meaningful Easy to Understand Logistically Simple to Implement

Helpful Resources: Logic Model Process In-person brainstorming activity State Presentations

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South Dakota’s Peer Learning Group

State Team

Challenge Addressed: Lack of available staff

resources• Potential New Strategy –

Using program portfolios and technology to verify criteria

Page 31: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Virgin Islands

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National Center on Early Childhood Quality Assurance 32

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Resources QRIS Resource Guide

For information on communication, read Consumer Education Section For data collection, read Data Collection and Evacuation Section

Child Trends. (2013, May 16). Data management webinar: Best practices for producing high quality data. Early Childhood Data: Building a Strong Foundation Webinar Series. This webinar will provide an overview of best practices in data management. These practices promote data integrity and ensure that high quality data are available for reporting, monitoring and evaluation.

Child Trends. (2013, May 6). Data management webinar: Developing a data governance structure. Early Childhood Data: Building a Strong Foundation Webinar Series. This webinar reviews essential data governance structures that can be put in place to support the development of data sharing and linking.

Lugo-Gil, J., Sattar, S., Ross, C., Boller, K., Tout, K., & Kirby, G. (2011). The quality rating and improvement system (QRIS) evaluation toolkit (OPRE Report #2011-31). Washington, DC: Office of Planning, Research and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services.

National Center on Early Childhood Quality Assurance 33

Page 34: Data Collection and Effective Communication€¦ · Char Goodreau. Agenda ... Social Services database ... Websites, social media, informed staff in subsidy application locations

Resources National Center on Child Care Quality Improvement (NCCCQI). (2013). Consumer

Education about Child Care Options. Washington, DC: Office of Child Care, Administration for Children and Families, U.S. Department of Health and Human Services.

National Center on Child Care Quality Improvement (NCCCQI). (2013a). QRIS quality standards web sites. Washington, DC: Office of Child Care, Administration for Children and Families, U.S. Department of Health and Human Services.

Tout, K. & Starr, R. (2013). Key elements of a QRIS validation plan: Guidance and planning template (OPRE 2013-11). Washington, DC: Office of Planning, Research and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services.

Zaslow, M., Tout, K., Halle, T., & Forry, N. (2009) Multiple purposes for measuring quality in early childhood settings: Implications for collecting and communicating information on quality (Publication No. 2009-13, OPRE Issue Brief No. 2). Washington, DC: Prepared by Child Trends for the Office of Planning, Research and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services.

Zellman, G. L., Brandon, R. N., Boller, K., & Kreader, J. L. (2011). Effective evaluation of quality rating and improvement systems for early care and education and school-age care (Research-to-Policy, Research-to-Practice Brief OPRE 2011-11a). Washington, DC: Office of Planning, Research and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services.

National Center on Early Childhood Quality Assurance 34

Landing pad: http://qrisnetwork.org/lt/2017-quality-initiatives-and-qris-peer-learning-group/overview

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National Center on Early Childhood Quality Assurance

9300 Lee HighwayFairfax, VA 22031

Phone: 877-296-2250 Email: [email protected]

Subscribe to Updateshttp://www.occ-cmc.org/occannouncements_sign-up/

National Center on Early Childhood Quality Assurance

9300 Lee HighwayFairfax, VA 22031

Phone: 877-296-2250 Email: [email protected]

Subscribe to Updateshttp://www.occ-cmc.org/occannouncements_sign-up/