What’s On Your Mind… Technology is still too complex and too visible Reacting to global shocks Accelerating time to value Reducing costs without compromising service Changing demographics of the workforce

Application Integration

OS

Database

Collaboration

Business Intelligenc

e/ Analytical

Applications

Application Developme

nt Tools

Hardware Platform

Applications

Services

Storage Security

Network & Systems

Management

IDS

Content Filtering

Management

AV/Spyware

Anti-Spam

Identity Management

Regulatory Compliance

Management Vendors

Provisioning

Firewalls

FS Applications

Computer Network

Storage

Vulnerability Assessment

MonitoringGrid

Technology Complexity Continues Unabated

Virtualization

COBITSOA

…BASEL II… Sarbanes-Oxley… J-SOX…Cloud

ITIL

Green IT

5 Years Out Complexity: Increasing in all dimensions Rich Content: Anytime, Anywhere

– Individual ownership/syndication models Ubiquity of access: device, network, almost

everything has an IP address, GPS Personal interactions augmented by

“virtual” HYBRID! Nothing is homogenous

– traditional and alternate delivery– monolithic and composites– mainframe and everything else– virtual and physical

IT/Technology is still the enemy

5 Years Out Streamlined, malleable Business Processes as areas of

highest value differentiation for businesses– The “traditional” application takes a back seat to composite

applications Risk management and compliance remain dominant

driving forces– Surety of users and content is paramount

Cultural aspects– The emerging dominance of the “millennials”, the

“demand” and multi-tasking generation– Emerging economies with neophytic users

Getting technology from alternate sources and through alternate means.

Need to react dynamically to constantly shifting market conditions

Cyber-terrorism and Cyber-crime are an ever-present threats

The CA Advantage

What the Future Might Look Like

The Future of “The Business”