DATA ANALYSIS USING PERCENTAGE METHODTable representing Genders of the Employees GenderNo. of RespondentsPercentage of Respondents

Female2442

Male3258

Chart Chart representing Genders of the Employees

Inference:

The above mentioned table and chart shows that 60% of the respondents are Male and 40% of the respondents are Female.Table -4.1.2:Table representing Marital Status of the Employees.

Marital StatusNo. of RespondentsPercentage of Respondents

Married2545

Single3155

Chart -4.1.2:Chart representing Marital Status of the Employees.

Inference: Above mention table and chart shows that 45% of respondents are married and 55% of respondents are Single.Table representing experience of the employees in the Fenesta.Experience in FVRILNo. of RespondentsPercentage of Respondents

Below 1yr2139

1-2yrs1933.5

2-3yrs917.5

3-4yrs710

Above 4yrs00

Chart Chart representing experience of the employees in the Fenesta.

Inference: Above mentioned table and chart shows that 39% of the employees have their experience of below 1yr, 33.5% of the employees have experience of 1-2yrs, 17.5% of people have experience of 2-3yrs, 10% of people have experience of 3-4yrs, 0% of people have experience of 4yrs.Table representing designations of Employees.Table Designation No of Respondents Percentage

Managers 1221.4

Executives 1526.8

Officers 2951.8

Chart:

Inferences: The above chart shows that majority of the employees are of Officer level followed by Executive and Managers.

Table representing the department of the respondents. Department No. of Respondents Percentage

IT 58.9

Marketing 35.4

Installation1933.9

HR35.4

Sales 2137.5

Contact Centre 58.9

Inferences: The above chart shows that majority of the respondents are from the sales department and installation department followed by contact center, IT and Marketing and HR department. Analysis Table representing the mismatch between employees and their job profile.Retention MeasureNo. of RespondentsPercentage of Respondents

Yes1119

No4581

Chart -4.1.6:Chart representing the mismatch between employees and their job profile.

Inference: Above mentioned table and chart shows that 19% of the employees said that they feel mismatch between their job and their profile and 81% of the employees said that they doesnt feel mismatch between their job and their profile Table -4.1.7:Table representing comfort level on the job nature of the employees.Job NatureNo. of RespondentsPercentage of Respondents

Highly Comfortable814

Comfortable1222

Neutral2748

Uncomfortable916

Highly Uncomfortable00

Chart -4.1.7:Chart representing comfort level on the job nature of the employees.

Inference: Above mentioned table and chart shows that 14% of the employees are highly comfortable with job nature, 22% of the employees are comfortable with the job nature, 48% of the employees are neutral and 16% of the employees are uncomfortable with the job nature.Table -4.1.8:Table representing the type of stress the employees experience in their job.Stress typesNo. of RespondentsPercentage of Respondents

Physical stress2340.5

Mental stress1832

Psychological stress1527.5

Chart -4.1.8:Chart representing the type of stress the employees experience in their job.

Inference: Above mentioned table and chart shows that 40.5% of the employees said they experience physical stress, 32% responds as mental stress and 27.5% responds as psychological stressTable -4.1.9:Table representing the Expectations of the employees from the organization apart from compensation.ExpectationsNo. of RespondentsPercentage of Respondents

Recognition1831

Self Respect1220.5

Freedom to implement917.5

Job security1018

Moral support713

Chart -4.1.9:Chart representing the Expectations of the employees from the organization apart from compensation. Inference: Above mentioned table and chart shows that 32% of the employees expect recognition from the organization, 21% of the employees expect self-respect, 16% of the employees expect freedom to implement, 18% of the employees expect job security and 13% of the employees expect moral support from the organization.Table -4.1.10:Table representing the working condition provided by Fenesta. Satisfaction levelNo. of RespondentsPercentage of Respondents

Highly satisfied47

Satisfied1831

Neutral2239

Dissatisfied1019

Highly dissatisfied24

Chart -4.1.10:Chart representing the working condition provided by Fenesta.

Inference: Above mentioned table and chart shows that 7% of the employees are highly satisfied with working condition , 31% of the employees are satisfied with the working condition , 39% of the employees are neutral in their jab nature, 19% of the employees are dissatisfied with the working condition and 4% of the employees are highly dissatisfied with the working condition.Table -4.1.11Table representing the counseling program conducted by the management.Counseling ProgramNo. of RespondentsPercentage of Respondents

Always46

Usually1120.5

Sometimes3257.5

Rarely916

Not at all00

ChartCharts representing the counseling program conducted by the management.

Inference: Above mentioned table and chart shows that 6% of the employees have said that management conduct counseling program always, 20.5% of the employees have said that management conduct counseling program usually, 57.5% of the employees have said that sometimes management has conduct the counseling program, 16% of the employees have said that management program rarely conduct the counseling program and 0% of the employees have said that there is no such counseling program.Table -4.1.12:Table representing willingness of employees to work after two years.Level of WillingnessNo. of RespondentsPercentage of Respondents

Like very much25

Like1625

Neutral2442.5

Dislike1222.5

Dislike very much25

Chart -4.1.12:Chart indicating the level of willingness to work after two years. Inference:Above mentioned chart shows that 5% of employees are like very much, 25% of employees are like to work, 42.5% of employees are neutral in their view, 22.5% of the employees are dislike to work and 5% of the employees are dislike veru much to work after two years.Table -4.1.13:Table representing Welfare provisions in the organization.Statutory WelfareNo. of RespondentsPercentage of Respondents

Yes4784.5

No915.5

Chart -4.1.13: Chart representing Welfare provisions in the organization.

Inference: Above mentioned table shows that 84%of the employees said they are provided with all statutory welfares and 16% of the employees said they are not provided with such welfares.Table -4.1.14:Table representing the reward system preference of employees RewardsNo. of RespondentsPercentage of Respondents

Monetary rewards1627.5

Holiday vouchers1118

Medals & trophies24

special training48

Special scholarship59

Promotion1833.5

Chart -4.1.14:

Chart representing the reward system preference of employees. Inference: Above mentioned table shows that 57.5% of the employees said they prefer monetary rewards, 18% of the employees said they prefer holiday vouchers, 4% of the employees said they prefer medals & trophies, 8% of the employees said they prefer special training, 9% of the employees said they prefer scholarship and 33.5% of the employees said they prefer promotion.Table -4.1.15:Table representing Importance level given to the employees by the management.Importance to EmployeeNo. of RespondentsPercentage of Respondents

Yes3359

No2341

Chart -4.1.15:Chart representing Importance level given to the employees by the management.

Inference: Above mentioned table and chart shows that 59% of the employees respond that management aware that employees are as an Asset of an organization, 41% of employees respond no to this statement.Table -4.1.16:Table representing work life balance of employeesSatisfaction levelNo. of RespondentsPercentage of Respondents

Highly satisfied916

Satisfied2239

Neutral1629

Dissatisfied814

Highly dissatisfied12

Chart -4.1.16:Chart representing work life balance of employees.

Inference: Above mentioned table and chart shows that 16% of the employees are highly satisfied with work life balance, 39% of the employees are satisfied with the work life balance, 29% of the employees are neutral in their work life balance, 14% of the employees are dissatisfied with the working condition and 2% of the employees are highly dissatisfied with the work life balance. Table -4.1.18:Table representing the Presence of retention measure in Fenesta. Retention MeasureNo. of RespondentsPercentage of Respondents

Yes3155

No2545

Chart -4.1.18:Chart representing the Presence of retention measure in HCL - BSERV.

Inference: Above mentioned table and chart shows that 45% of the employees said that organization takes necessary measures to retain them in the organization and 55% of the employees said there are no such measures.Table -4.1.19:Table representing Retention strategy in the organization.Retention StrategyNo. of RespondentsPercentage of Respondents

Recognition47.5

Training1933.5

Support610.5

Promotion2341.5

Motivation47

Chart -4.1.19:Chart representing Retention strategy in the organization.

Inference: Above mentioned table and chart shows that 7.5% of the employees said recognition is the retention strategy used by organization, 33.5% of the employees said training as a retention strategy, 10.5% of employees said support as a retention strategy, 41.5% of the employees said promotion as a retention strategy, 7% of the employees said motivation as a retention strategy.

Table -4.1.20:Table representing Career development of the Employees in the Fenesta.Career DevelopmentNo. of RespondentsPercentage of Respondents

Rapid Growth1222

Medium2951

Slow1018

Not at all59

Chart -4.1.20:Chart representing Career development of the Employees in Fenesta.

Inference: Above mentioned table and chart shows that 22% of the employees have rapid growth in their career, 49% of the employees have medium growth, 18% of employees have slow growth and 9% of employees have said they have no career development in Fenesta.Table -4.1.22:Table representing the work place attributes that satisfy the employees.AttributesNo. of RespondentsPercentage of Respondents

Recognition1526

Chance to innovative23

Appropriate workload59

Working relationship1014

Remuneration1123

Career development1325

Chart -4.1.22:Chart representing the work place attributes that satisfy the employees.

Inference: Above mentioned table shows that 21% of the employees said recognition , 5.5% of the employees said Chance to innovative, 11% of the employees said they Appropriate workload, 15.5% of the employees said they Working relationship, 26% of the employees said Remuneration and 33.5% of the employees said Career development.Table -4.1.23:Table representing Group harmony and inter-relation among employees.

Group harmonyNo. of RespondentsPercentage of Respondents

To great extent1934

To some extent2952

Not at all814

Chart representing Group harmony and inter-relation among employees. Inference: Above mentioned table shows that 52% of the employees said that there is group harmony and inter-relationship among the team members to great extent to achieve organization goal, 34% of the employees said to some extent and 14% of the employees said that there is no group harmony between the employees.Table -4.1.24:Table representing employees opinion on open flow of communication in the organization.OptionsNo. of RespondentsPercentage of Respondents

Yes3359

No2341

Chart -4.1.24:Chart representing employees opinion on open flow of communication in the organization

Inference: Above mentioned table and chart shows that 59% of the employees respond that there is open flow of communication in the organization and 41% of employees respond that there is no open flow of communication in the organizationTable -4.1.25:Table representing fair and equal treatment provided to the employees.OptionsNo. of RespondentsPercentage of Respondents

Strongly agree35

Agree712

Neutral1731

Disagree1832

Strongly disagree1120

Chart -4.1.25:Chart representing fair and equal treatment provided to the employees.

Inference: Above mentioned table and chart shows that 5% of respondents strongly agrees, 12% of respondents agrees, 31% of respondents neutral, 32% of respondents disagrees and 20% of respondents strongly disagrees that fair and equal treatment provided to the employees.