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Dangerous Goods Division, New Delhi EDITION 2010, Revision 4

DANGEROUS GOODS INSPECTOR’S HANDBOOK

Edition - 2010

Dangerous Goods Division, New Delhi EDITION 2010, Revision 4


Dangerous Goods Division, New Delhi 1 EDITION 2010, Revision 4

TABLE OF CONTENTS

RECORD OF REVISION………………………………………………………………………...2

1 INTRODUCTION………………………………………………………………………………3 1.0 INTRODUCTION TO DG SURVEILLANCE AUDIT ........................................................ 3

2 ADMINISTRATIVE STRUCTURE…………………………………………………………...5 2.1 DANGEROUS GOODS DIVISION ...................................................................................... 5

2.2 DUTIES AND RESPONSIBILITIES OF THE CHIEF INSPECTOR .................................. 5

2.3 DANGEROUS GOODS INSPECTORS ................................................................................ 6

2.4 DUTIES AND RESPONSIBILITIES OF DG INSPECTORS .............................................. 6

2.5 DANGEROUS GOODS INSPECTOR TRAINING .............................................................. 6

2.6 ROLE OF REGIONAL DIRECTORATES OF AIRWORTHINESS ................................. 12

2.7 DANGEROUS GOODS DIVISION - CONTACT DETAILS ............................................ 13

3. SURVEILLANCE AUDITS AND REPORTING PROCEDURES……………………….15 3.1 ANNUAL SURVEILLANCE PROGRAMME (ASP) ........................................................ 15

3.2 SURVEILLANCE AUDIT CHECKLIST............................................................................ 15

3.3 ADVANCE NOTICE TO THE ORGANIZATION ............................................................ 16

3.4 PARTICIPATION OF OTHER DGCA OFFICIALS DURING THE AUDIT ................... 16

3.5 CATEGORIES OF AUDIT FINDINGS .............................................................................. 17

3.6 LEVEL 1 FINDING- IMMEDIATE ACTION .................................................................... 17

3.7 DE-BRIEFING AND FINALIZATION OF AUDIT FINDINGS ....................................... 17

3.8 AUIDT FINDINGS/FOLLOW-UP ...................................................................................... 17

3.9 MONTHLY ADUIT REPORTS .......................................................................................... 18

3.10 REVIEW OF MONTHLY AUDIT REPORTS/ASP PERFORMANCE........................... 18 3.11 INSPECTOR’S PROCEDURE AT THE TIME OF GRANT OF APPROVAL TO CARRY DANGEROUS GOODS .............................................................................................. 18

4. INSPECTION CHECKLIST…………………………………………………………………19 4.1 Air Operators Certified To Carry Dangerous Goods-Checklist ........................................... 19

4.2 Air Operators Not Certified To Carry Dangerous Goods-Checklist .................................... 36

5 Applicable Rules and Civil Aviation Requirements…………………………………………48 5.1 CAR Section-11 Series ‘D’ Part I......................................................................................... 48

6.2 Aircraft Rule (Carriage of Dangerous Goods) 2003 ............................................................ 55

APPENDIX- A…………………………………………………………………………………...67 ADVANCE NOTICE TO THE ORGANIZATION - TEMPLATE .......................................... 67

APPENDIX- B……………………………………………………………………………………68 AUDIT FINDING REPORT TO THE ORGANIZATION - TEMPLATE ............................... 68

APPENDIX- C…………………………………………………………………………………...69 MONTHLY REPORT - TEMPLATE ........................................................................................ 69

APPENDIX- D…………………………………………………………………………………...71 Checklist- Certified Operator to Dangerous Goods Carry Operator .......................................... 71

Appendix E……………………………………………………………………………………….87 Checklist-Not Certified Operators to Carry Dangerous Goods .................................................. 87



RECORD OF REVISION

SR. NO SUBJECT DATE OF REVISION

LIST OF EFFECTIVE PAGES

1 CHANGE OF CHIEF INSPECTOR 02/11/2010 Page No. 14

2 CHANGE OF INSPECTOR 11/06/2012 Page No. 14

3 INSPECTOR TRAINING PROGRAMME 19/12/2012 Pages Nos. 8-12

4 DANGEROUS GOODS TRAINING 03/8/2017 Page No 6-7

5 DANGEROUS GOODS INSPECTOR CONTACT DETAILS

03/8/2017 Page No. 13

6 SURVEILLANCE AUDIT CHECKLIST 03/8/2017 Page No. 15-16

8 INSPECTORS’ PROCEDURE AT THE TIME OF GRANT OF APPROVAL TO CARRY DANGEROUS GOODS BY AIR

03/8/2017 Page No. 18

9 Appendix D 03/8/2017 Page No. 71-85

10 Appendix E 03/8/2017 Page No. 87-98



1 INTRODUCTION

1.0 INTRODUCTION TO DG SURVEILLANCE AUDIT

India is a contracting state to the Convention of International Civil Aviation and a member of the International Civil Aviation Organization (ICAO) has an obligation to promote the safe, orderly and efficient operation of aviation activities. To meet state obligations, DGCA has laid down national regulations to ensure compliance with various Standard & Recommended Practices laid down by ICAO in Annexes to the Convention. The Directorate General of Civil Aviation (DGCA) is a regulatory body dealing mainly with safety issues. DGCA is also responsible for regulation of air transport services to/from/within India and for enforcement of civil air regulations, airworthiness and air safety. Directorate General of Civil Aviation (DGCA) has developed a system of surveillance to ensure continuing organizational, as well as individual, professional competency of licence/rating/certificate/approval holders, continuing capacity to maintain a safe and regular operation by air operators and service providers and continuing capacity to properly maintain aviation related Aircraft Maintenance Organizations and other areas such as Dangerous Goods, Aerodromes and Air Navigation Services. The purpose of the Surveillance is to help DGCA to understand the state of compliance of the audited organizations and to identify corrective actions that may needed to ensure the performance of the organizations meet the regulatory requirements and safety standards. In order to effectively implement the Surveillance Programme, a Division within DGCA for Dangerous Goods has been established under the control of Chief Inspector- Dangerous Goods. The Office of the Chief Inspector is located in DGCA- Headquarters in New Delhi. To carry out the Surveillance in a scheduled and organized manner, specialists in the field of Dangerous Goods from the industry and service providers have been appointed as DG Inspectors. These Inspectors are required to carry out the inspection of the operators and other agencies such as shippers, freight forwarders, airport operators etc. in order to ensure compliance with the provisions of the Aircraft (Carriage of Dangerous Goods) Rules 2003, Technical Instructions on the Safe Transport of Dangerous Goods by Air. Detailed guidelines and procedures for carry out such audits have been detailed in this “Dangerous Goods Inspectors Handbook” which is based on Civil Aviation Requirement, Section 11- Air Transport, Series “D” Part I, Issue III dated 08th January 2010.



2 ADMINISTRATIVE STRUCTURE

2.1 DANGEROUS GOODS DIVISION In order to ensure compliance with the provisions of the Aircraft (Carriage of Dangerous Goods) Rules 2003, Dangerous Goods Division of the DGCA shall deal with all matters related to dangerous goods. The Dangerous Goods Division is headed by the Chief Inspector of Dangerous Goods who is responsible for the entire management of Dangerous Goods Division of DGCA. The Office of the Chief Inspector is located in:

Office of the DGCA Technical Centre,

Opposite to Safdarjung Airport, New Delhi – 110003

2.2 DUTIES AND RESPONSIBILITIES OF THE CHIEF INSPECTOR The Chief Inspector of Dangerous Goods shall be responsible for ensuring the compliance with the Aircraft (Carriage of Dangerous Goods) Rules 2003. His functions shall include the following:

a) He shall be responsible for coordination of all matters relating to Dangerous Goods;

b) He shall draw the annual/quarterly/monthly and random surveillance

programme and ensure its implementation within the stipulated time-frame

c) He shall maintain a close liaison with all the regional/sub-regional offices of the DGCA with a view to directing and controlling the Dangerous Goods inspections/surveillance which shall be carried out by the Dangerous Goods Inspectors attached to these offices

d) He shall ensure that the surveillance progamme covers the air operators, ground handlers and airport operators

e) He shall ensure that the inspection checklist covers the handling responsivities if subcontracted to an external handling company and that the air operator provides subcontractor with appropriate documents and manuals

f) He shall assign an inspector for the inspection of the operator at the time of grant of approval of the carriage of dangerous goods by air



2.3 DANGEROUS GOODS INSPECTORS

Dangerous Goods Instructors from approved Dangerous Goods Training Organizations. While the Dangerous Goods Inspectors shall report to the concerned Regional Directors/Controllers of Airworthiness located at Delhi, Mumbai, Chennai and Sub Regional Directorate at Hyderabad, one DG Inspectors are attached to the DGCA Headquarters.

2.4 DUTIES AND RESPONSIBILITIES OF DG INSPECTORS The Dangerous Goods Inspectors shall: Assist the DGCA in carrying out the Dangerous Goods inspection/audit/surveillance;

a) Be attached to the concerned Director/Controller of Airworthiness who shall be his reporting officer;

b) Make himself available as and when required by the concerned

Director/Controller of Airworthiness and carry out the assigned tasks including preparations and conduct of audit, de-briefing meetings, finalization of audit findings, communication of audit findings to the organization, follow up for corrective action and also preparation of reports;

c) Demonstrate complete independence during the inspection by performing his

duties in a fair, impartial and objective manner; and

d) Shall follow the Surveillance Procedures detailed in this handbook

2.5 DANGEROUS GOODS INSPECTOR TRAINING

The Dangerous Goods Inspector must be trained in every aspect of his/her

duties. Minimum training requirements and the duration of the training is mentioned below: 1. Shall participate in two days initial training upon joining the Dangerous

Goods Division

2. Shall participate in a recurrent training once every two years 3. Training of new Dangerous Goods Inspectors is under the direction of the

Joint Director General



4. As a representative of DGCA, it is imperative that the Dangerous Goods Inspector maintain the knowledge and skills required to fulfill his / her responsibilities and maintain qualifications. This is accomplished through attendance at appropriate technical and non-technical training courses

5. Training plan is approved by the Joint Director General. A training record

must be established and maintained for the period of 12 months of each Dangerous Goods Inspector at the Headquarters



DANGEROUS GOODS INSPECTOR – INITIAL/ ON THE JOB TRAINING REQUIREMENTS Part A – Core Training Program DATE & SIGNATURE

Welcome Introduction to immediate workgroup and other employees Expectations – hours of work

1.0 Module One – Administrative duties Making Notes/ Approvals; Maintaining of Documentation/ Files

Inspector identification

Complete form for Photo Identity Card Headquarters building security requirements and procedures Complete form for airport entry pass, if applicable Photo taken for building pass, if applicable.

Correspondence procedures

The language requirements for documents, correspondence and e-mails to the public and regional offices

The internal and external correspondence system – file numbers, signature blocks, due dates, coordination procedures

The procedures for protected documents The procedures for executive correspondence (Ministerial, Briefing notes,

Question Period notes) The procedure to finalize correspondence and documents

2.0 Module Two - DGCA ORGANIZATION

Objective: At the completion of this section the inspector will be able to: Explain Dangerous Goods Divisions’ relationship with other divisions within DGCA and Airline operators operating in India. General organization

Departmental organization chart

Office of DGCA structure Priorities and mandate Protocols Directives

Dangerous Goods Division

Interfacing with other Inspectors, divisions, branches, directorates (protocols)

Role of the Inspector including line and functional authority General and Acting responsibilities / Documentation / Work Description Annual training plan



3.0 Module Three – Aviation Regulatory Documents

Objective: At the completion of this section the trainee will be able to: Recognize the different regulatory documents that may be useful or necessary for an Inspector.

Regulatory documents The Aircraft Act Aircraft (Carriage of Dangerous) Rules 2003 Civil Aviation Requirements (CAR) Air Operators Certificates The International Civil Aviation Organization Documents The International Air Transport Association Dangerous Goods Regulations

4.0 Module Four – Familiarization with Dangerous Goods Division

Objective: At the completion of this section the Inspector will be able to: Recognize the major differences between industry and DGCA; Locate and utilize the various documents necessary to effectively do his/her work. Introduction

Transition from industry to government Required Documents

Dangerous Goods Inspector Hand book Aircraft Act (or overview booklet, whichever is available)

OPERATOR MANUALS

Standard Operating Procedures Manual (SOPs) Safety Emergency Procedure Hand book/Manual.

5.0 Module Five – Human Resources

Objective: At the completion of this section the inspector will be able to: Effectively communicate



Human Resources Communication Skills Leadership skills Time Management Stress Management Conflict Management Safety Management System

6.0 Module Six – Inspectors’ Task

Objective: At the completion of this section the Inspector will be able to Identify the purpose and function of the policy of inspection frequency. Understand how the various inspections are planned.

Frequency of Inspection The purpose of system and who uses it Provide overview of how system works Development of annual inspection program

7.0 Module Seven – INSPECTIONS

Objective: At the completion of this section the Inspector will: Be familiar with the way DGCA exercises safety oversight through the conduct of inspections. 7.1 Inspection Process

Review protocol when communicating with management personnel, training personnel and crew members

Review purpose and conduct, including inspection criteria, and pre-inspection activities (scheduling, coordination and communication), of Inspections for all areas related to Dangerous Goods.

Review the training record of the Operator Review completion of inspection checklist Review completion of correspondence to operators respecting deficiencies

observed During inspections, including follow-up Provide trainee with Inspector Handbook (if available) and copy of Inspection

Report. 7.2 Practical or On Job Training Observe inspections under the supervision of a qualified inspector/supervisor Conduct above inspections successfully.



DANGEROUS GOODS INSPECTOR – RECURRENT / REFRESHER TRAINING REQUIREMENTS Part B – Annual Recurrent Welcome Introduction to immediate workgroup and other employees, Attendance sheet (Date and Signature) Opening address

1.0 Module One – Dangerous Goods Inspectors’ Functions Duties and Responsibilities Review of previous annual data and analysis

2.0 Module Two – CAR

Discussion on amended CAR circulars Review of previous circulars and feedback

3.0 Module Three – Dangerous Goods Inspectors’ Handbook

Data Analysis Review of Dangerous Goods Inspectors’ Handbook

4.0 Module Four – DGCA Functions

Safety foresight and responsibilities Enforcement policies and review on amendments in rules and regulations

5.0 Module Five – Case Studies

Objective: At the completion of this section the inspector will be able to:

Case study on Dangerous Goods Audits. Review of annual surveillance reports and repeated occurrences.

6.0 Practical or On Job Training Observe inspections under the supervision of a qualified inspector/supervisor Conduct above inspections successfully



2.6 ROLE OF REGIONAL DIRECTORATES OF AIRWORTHINESS

1. The Regional Directorate shall implement the ASP provided by the Chief Inspector though the DG Inspectors attached to the region.

2. All non-compliance issues identified by the DG Inspector shall be followed/

monitored by the Regional Directorate through DG Inspectors.

3. The Regional Directorate shall consolidate the surveillance audits carried in the Region and send a Monthly Report to the Chief Inspector not later than 10th of the following calendar month.

4. Notwithstanding the monthly reports, if Level 1 findings are reported by the DG

Inspectors, the Regional Directorate shall take appropriate corrective action(s) in consultation with and the guidance of the Chief Inspector.

5. The Regional Directorate should explore the possibility of deputing its officials

(subject to availability) to accompany the DG Inspectors whenever surveillance audit is undertaken.

6. Though the DG Inspectors shall carry out the surveillance audits and prepare the

reports, the Regional Directorate shall advise the organization about the audit findings



2.7 DANGEROUS GOODS DIVISION - CONTACT DETAILS

DGCA HEADQUARTERS – NEW DELHI

Shri J S Rawat Chief Inspector

O/O DGCA, Technical Centre, Opposite to Safdarjung Airport, New Delhi 110003

Sr. No

Name Organization Contact Telephone

E-Mail

NORTHERN REGION- DELHI

1 Anand Sagar Puri Air Asia 9810480794 [email protected]

WESTERN REGION – MUMBAI

1 Shri P. Mirchandani Air India (NACIL-A)

022-2626 5587

098 925 76070

[email protected]

2 Shri A.Suresh

Go Airways 8451012003

9967233353

[email protected]

[email protected]

3 Shri Veny Dsouza Blue Dart 9920443091 [email protected]



Intentionally Left Blank



3. SURVEILLANCE AUDITS AND REPORTING PROCEDURES 3.1 ANNUAL SURVEILLANCE PROGRAMME (ASP) The Chief Inspector shall prepare an Annual Surveillance Programme (ASP) and the DG Inspectors shall carry out the surveillance audits. The Surveillance Audits shall be on scheduled manner and unscheduled audits (Spot checks) may be carried out only on specific approval of the Regional Director/Controller of Airworthiness and or the Chief Inspector.

3.2 SURVEILLANCE AUDIT CHECKLIST Dangerous Goods Division has designed and developed Surveillance Audit Checklists as given in Appendix ‘D’ for air operators certified to carry Dangerous Goods and Appendix ‘E’ for air operators not certified to carry Dangerous Goods, covering all compliance issues detailed in Annex 18 ICAO Technical Instructions and Supplement. The Surveillance Audit shall be carried out in line with the Surveillance Audit Checklist and any other findings other than issues that detailed in the checklist shall be treated and reported as ‘observations’ in the Audit Report. The surveillance must consist of the below mentioned points:

A. Inspector shall ensure that the operator has structured required manuals to carry dangerous by air as per appendix E

B. An operator has developed and using an acceptance checklist as an aid to be in

compliance with ICAO TI/IATA DGR Manual

C. Loading and Stowage of Dangerous Goods on an aircraft is in accordance with the provisions of TI/IATA DGR Manual.

D. Marking, Package, overpack or ULD’s(freight containers) containing Dangerous Goods shall be inspected for evidence of leakage or damage before loading on an aircraft

E. ULD shall not be loaded on aircraft unless it is inspected for any damage(s)

F. Loading restrictions in passenger cabin or on flight deck is in compliance with TI/IATA DGR manual

G. Separation and segregation of Dangerous Goods is in compliance with TI/IATA

DGR manual



H. Inspector shall ensure that the operator has structured the provision of information to pilot-in-command

I. Inspector shall ensure that the operator has structured the provision of

information in the event of an aircraft accident/incident

J. Securing of Dangerous Goods Cargo loads, the operator shall protect the Dangerous Goods from being damage

K. Loading of radioactive Materials should be in compliance with TI/IATA DGR

Manual

L. Packages of Dangerous Goods bearing “Cargo aircraft only” label shall be loaded in accordance with the provisions in the TI/IATA DGR manual

M. The operator/shipper must retain a copy of the Dangerous Goods transport

document and additional documentation as specified in TI/IATA DGR manual

N. Inspector must verify the handling responsibilities, if operator is availing services of external handling company

O. In case if the operator is availing services from subcontractor, he must verify the

appropriate documents and operational manuals are provided to the same

P. Inspector must ensure that there is an inspection planned for authorized, non-authorized, national and foreign operators

Q. Inspector must ensure that the passengers are warned as to the types of dangerous goods that they are prohibited or restricted from transporting aboard an aircraft

3.3 ADVANCE NOTICE TO THE ORGANIZATION The Organization that is scheduled to be audited shall be advised of the date of audit, sufficiently in advance (minimum of 15 days in advance) in order to facilitate the Organization to be in preparedness for the audit. The written Advance Notice along with a copy of the checklist proposed to be used during the audit shall be sent to the person responsible for dangerous goods in the organization and confirmation of the receipt should be sought.

3.4 PARTICIPATION OF OTHER DGCA OFFICIALS DURING THE AUDIT The DG inspector shall consult with the concerned Director/Controller of Airworthiness and check whether any other officials from DGCA will join him during the surveillance audits.



3.5 CATEGORIES OF AUDIT FINDINGS The deficiencies and or non-compliance identified during the Surveillance Audit shall be shall be categorized as under: Level 1 – Any noncompliance with the Technical Instructions, which would lower the standard and probably place the aircraft or personnel in a hazardous situation. Depending on the extent of the Level 1 finding, consideration should be given to prohibiting the operator from carrying dangerous goods until corrective action has been taken Level 2 – Any non compliance with the Technical Instructions, which could lower the standard and probably place the aircraft or personnel in a hazardous situation. The corrective action period granted by DGCA should be appropriate to the nature of the finding, but initially not more than 30 days from the date of audit.

3.6 LEVEL 1 FINDING- IMMEDIATE ACTION Any Level 1 findings identified during the audit shall be immediately brought to the attention of the Chief Inspector, Regional Director/Controller of Airworthiness. The Chief Inspector and or the Regional Director/Controller of Airworthiness shall take such immediate corrective action that may be required.

3.7 DE-BRIEFING AND FINALIZATION OF AUDIT FINDINGS The deficiencies, non-compliance shall be listed and discussed in a de-briefing meeting with the representatives of the organization that was subjected to audit. After evaluating the views offered by the representatives of the organization, organization shall set target date(s) for making good of each of the deficiency identified as Level 2 and the same shall be included in the Audit Report. Non-compliance issues that were identified by the Dangerous Goods Inspector, but not agreed by the operator shall be brought to the attention of the concerned Regional Director/ Controller of Airworthiness, who shall evaluate and guide the Dangerous Goods Inspector on the course of action that should be taken. Where required, the concerned Director/Controller of Airworthiness may seek the guidance of the Chief Inspector and decide on the course of action. The Audit Report shall be submitted by the Dangerous Goods Inspector to the Regional Director/Controller of Airworthiness.

3.8 AUIDT FINDINGS/FOLLOW-UP The Dangerous Goods Inspector who carried out the audit of an organization shall follow up with the organization and confirm that the organization has taken corrective action on Level 2 findings within the time-frame agreed during the de-briefing.



If the organization has failed to take corrective actions within the stipulated time, same shall be brought to the attention of the Regional Director/Controller of Airworthiness who shall guide the Dangerous Goods Inspector on the course of action that should be taken.

3.9 MONTHLY ADUIT REPORTS The Dangerous Goods Inspectors shall prepare a Monthly Audit Report covering all surveillance audits carried our by the respective Regional Directorates of Airworthiness The Regional Director/Controller of Airworthiness shall send the Monthly Audit Report of the Region to the Chief Inspector not later than 10th day of the following month.

3.10 REVIEW OF MONTHLY AUDIT REPORTS/ASP PERFORMANCE

The Chief Inspector shall review the Monthly Audit Reports received from the Regional Directorates and take appropriate actions as may be required. The Chief Inspector shall also review the performance of the Regions and ensure that the schedule detailed is ASP is maintained. The Chief Inspector shall hold periodical review meetings of the Dangerous Goods Inspectors and the Regional Director/Controller of Airworthiness.

3.11 INSPECTOR’S PROCEDURE AT THE TIME OF GRANT OF APPROVAL TO CARRY DANGEROUS GOODS

The Chief Inspector shall appoint an inspector to review and inspect the Dangerous goods manual based on CAR Section 11 Series ‘E’ Part I and CAR Section 8 Series ‘O’ Part II. Post review of acceptance of Dangerous Goods manual and based on satisfactory inspection(s) of facilities, a report is to be submitted to Chief Inspector. An inspection is to be conducted as per the checklist given in Appendix ‘B’ of CAR Section 11 Series ‘E’ Part I.



4. INSPECTION CHECKLIST

4.1 Air Operators Certified To Carry Dangerous Goods-Checklist

DANGEROUS GOODS INSPECTION CHECKLIST REPORT –

AIR OPERATORS CERTIFIED TO CARRY DANGEROUS GOODS.

Name of the Operator

Station/Location

Area covered in

Inspection

Date(s) of Inspection

Name(s) of Inspectors

Name & Designation of the Air Operator’s Person responsible for Dangerous Goods

Name(s) of Air Operator’s

Personnel associated during the inspection



DANGEROUS GOODS INSPECTION CHECKLIST/REPORT – AIR OPERATORS CERTIFIED TO CARRY DANGEROUS GOODS

SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

1 Air Operators Permit (AOP) authorizes the Operator to carry dangerous goods.

Check: The AOP issued by DGCA and confirm the validity

2 Confirm that the Operator has established procedures for handling of dangerous goods.

Check: Operators relevant manuals Verify use and adequacy of the procedures and checklists

7.2.3 7.2.13

3 The Dangerous Goods Regulations Training of the Operator has been approved by DGCA

Check: Validity of the approval

1.4.1 Aircraft Rules

1.5.4

4 If the operator avails the services of a third party for providing Dangerous Goods Regulations Training such training programme is approved by DGCA.



1.5.4

5 The Operator has a designated a person as responsible for all issues related to carriage of dangerous goods by air.

6 The Operator has a system of maintaining applicable Standard Operating Procedures and current Manuals related to carriage of dangerous goods in the areas where dangerous goods are handled

Check: Current edition of Technical Instructions or IATA DGR Operator’s Manuals on Cargo Operations/Flight Operations/Cabin Crew SEP/ Passenger Services

Check whether Cargo and Other Operations Staff have been provided with the information

7.4.2

1.1.2




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

7 If the Operator is availing the services of handling agents, the Operator has a system of providing all information related to carriage of dangerous goods to the handling agents

Check : Manuals and other Instructions have been provided

7.4.2

8 The Operator has established a system of maintaining training records that meets the requirements of the Regulations

Check: Training Manual for requirements regarding maintenance of training records

1.4.1 Table 1.4 1.4.2.4

7.4.9

1.5.5

9 The Operator has established appropriate Emergency Management System required to meet any emergencies arising during ground operations (spill or leak of dangerous goods etc.,)

Check: Relevant documentationCheck physical availability of arrangements

7.4.8 9.5.1.2

10 Ground Emergency Drill Information is adequately displayed in all areas where dangerous goods are handled

Check : Physical availability

7.4.8 9.5.12

11 The Operator has a system for appropriate spill cleaning as part of ground operations management

Check: Documentation

9.4.1

12 The Operator has a system of providing the Emergency Response Information on board aircraft

Check the availability of information

7.4.8




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

13 The Operator has established system of reporting incidents/accidents related to carriage of dangerous goods including undeclared/ mis-declared dangerous goods

Check: Documentation that details the procedures

Verify the arrangements if the operator engages the services of handling agents.

7.4.4 7.4.5

9.6

14 The Operator has a system of immediately notifying the competent State Authority (s) about the aircraft incident/accident arising due to dangerous goods on-board an aircraft

7.4.6

15 The Operator has a system of maintaining records related to carriage of dangerous goods

Check : Documentation that details the procedures

7.4.10 1.3.4

16 The Operator has an appropriate disposal system for unclaimed and or undelivered dangerous goods

Check : Documentation that details procedures,

Documentation that confirms the compliance

7.3 9.2.1.3

17 The Operator ensures to comply with the regulations for transportation of Company Material (COMAT) that contains dangerous goods.

Check: Documentation that confirms compliance

1.4 (Notes)

18 The Operator has deployed appropriately trained personnel for acceptance of cargo other than dangerous goods

Check: Training records.

1.4.1 Table 1.4

1.5.A 9.1.1.1



DANGEROUS GOODS INSPECTION CHECKLIST/ REPORT –

AIR OPERATORS CERTIFIED TO CARRY DANGEROUS GOODS (Contd.)

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

19 The Operator has deployed appropriately trained personnel for acceptance of dangerous goods.

Check: Compare the training record with the Duty Roster to confirm that appropriately trained personnel are available at all times, when dangerous goods are handled.

1.4.1 Table 1.4.1

1.5.A 9.1.1.1

20 In the cargo acceptance area appropriate placards providing information about dangerous goods

Check: Physical availability

Pictorial information in addition to written information

7.4.7 9.5.4

21 The Operators has established its own Dangerous Goods Acceptance Checklist or uses IATA Dangerous Goods Checklist

Check: Physical availability of current checklists

Few checklists that were used for acceptance of dangerous goods.

Enclose a specimen of the checklist

7.1.1

7.1.3

9.1.3

22 If the Operator has established its own Dangerous Goods Acceptance Checklist, confirm that the checklist covers all areas of acceptance procedures as is otherwise detailed in IATA Checklist

Check : The contents

Provide a specimen along with report to Headquarters.

7.1.3 9.1.3



DANGEROUS GOODS INSPECTION CHECKLIST/ REPORT – AIR OPERATORS CERTIFIED TO CARRY DANGEROUS GOODS (Contd.)

–

SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

23 The dangerous goods acceptance personnel have easy and ready access to current edition the reference materials for handling of dangerous goods.

Check:

Technical Instructions and or IATA DGR Operator’s Cargo Operations Manual or equivalent

24 The Operator has a system of maintaining records of shipments that have been rejected on the basis of dangerous goods acceptance checklist.

Check: Documentation of procedures

Physical evidences to conform compliance

25 The Operator has a system of ensuring that the dangerous goods packages that were opened by customs and or other regulatory/law enforcement authorities are repacked by appropriately trained and qualified personnel

Check: Documentation for Procedures

Physical arrangements

1.2.7

26 The Operator has designated an appropriate place for storage of dangerous goods in the warehouse.

Check:

Placarded to show that the place is designated for storage of dangerous goods and Compatibility Chart is prominently displayed

Availability for required fire fighting equipments in the area where cargo is stored and easily accessible to fire tenders

“NO SMOKING” signage is prominently displayed;

First-Aid box is available in the warehouse.

7.2.2.1 9.2 9.3.2




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

27 The Operator has a designated place for storage of radioactive material

Check:

That it is not located in highly populated operational areas;

Appropriate placards that indicate that the place is designated for storage of radioactive material and confirm that the placards contain Trifoil Symbol

7.2.9 9.2.1.1

9.2.1.1.2

28 The Operator has a system of carrying out inspection of packages containing dangerous goods before preparing the goods for dispatch

Check: Documentation of the procedures

7.3 9.3.6

29 The operator has a system of providing special Unit Load Devices (ULD) identification tags for ULDs that containing dangerous goods

Check :

Documentation of the procedures

Physical availability of ULD tags that meets the requirements

Observe whether the Staff responsible could prepare the tag correctly

7.2.7 9.3.8

30 The Operator has a system of replacing the missing hazard and handling labels before the goods are dispatched.

Check:


Physical availability of hazard and handling labels that meets the requirements

7.2.6 9.3.7




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

31 The Operator has a system of inspecting the packages, ULDs containing dangerous goods prior to loading on to an aircraft and to ensure that such packages are not loaded onto an aircraft

Check : Documentation of procedures

7.3.1 7.3.2

9.3.6

32 The Operator has a system of inspecting the packages, the cargo compartments to identify possible leakage and damages to packages prior to loading and also after unloading


7.3.1 9.4.1

33 Where leakage or spill is found in the cargo compartments, the Operator has a system of ensuring that the subject aircraft is not deployed unless the spill and clean operation has been carried out


7.3.2 9.4.1

34 The Operator has established maximum quantities of carbon-dioxide, solid) that can be loaded in a cargo compartment

Check:

Documentation of the permitted quantities

Quantity limits for different types/versions of aircraft operated by the operator

Quantity limits permitted when dry ice is used as refrigerant material for food items that are carried in the service galley area in the main cabin

7.2.11 9.5.2




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

35 The Operator has established maximum Transport Index of radioactive material that can be carried in an aircraft.

Check:


7.2.9 9.5.2

36 If the Operator has established maximum quantities of dangerous goods (other than for radioactive material and carbon- dioxide, solid) that can be loaded in a cargo compartment/ aircraft, such information is easily accessible to the personnel who are involved in loading of such goods.


7.2.9 9.5.2

37 The Operator has established a system to secure packages containing dangerous goods


Operator holds required securing material that are easily available for the personnel responsible for securing of goods

Verify by observation (if possible) correct loading of dangerous goods

7.2.4.2 9.3.5

38 If Operator has ‘COMBI’ aircraft and where the main deck cargo hold is not at least of Class B, the Operator has established system and procedures based on exceptions or approvals or prohibitions and the such procedures have been made available to all personnel including handling agents

7.2.1




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

39 If the Operator has all cargo aircraft operation, the Operator has a system of providing access facilities to the flight crew members when packages bearing ‘Cargo Aircraft Only’ label that need to be loaded in accessible compartment/positions


7.2.4.1 9.3.4

40 The Operator has a system of providing Notice to the Pilot- in- Command detailing information related to dangerous goods that are placed on board

Check:


NOTOC contains all information required and detailed in Technical Instructions.

Check whether the NOTOC has been completed correctly including signature

7.4.1 9.5

41 The Operator has a system of ensuring that the information provided in the NOTOC is available on ground at points of departure and scheduled arrival for duration of flight

Check:

Documentation of the procedures Check the accessibility

7.1.4.6 9.5

42 The Operator has a system of notification by pilot-in-command to air traffic services in the event of an in-flight emergency

Check

The Documentation for procedures

7.4.3




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

43 The Operator has a system of providing information to passengers about dangerous goods that are permitted in passenger’s baggage

Check:

Documentation for procedures;

Provision of information in passenger ticket or website where e-tickets are purchased;

Placards are available at the check-in area

7.5.1.2

8.1.1

9.5.3

44 The Operator has established a system for dealing with and reporting of passengers with dangerous goods that are not permitted (including liaison with security staff)

Check

The inter and intra arrangements between various related agencies and verify the adequacy of such arrangements

7.4.5

45 The Operator deploys appropriately trained personnel for passenger and their baggage acceptance process

Check:

Training records and duty roster Validity of the certification

1.4.1 Table 1.4

1.4.2.2

9.5.3.4

1.5.0.3

46 The Operator has system of seeking confirmation from the passengers that their baggage does not contain dangerous goods that are not permitted in passenger baggage.


Observe check-in process

7.5.2.2 9.5.3.5




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

47 The Operator has established appropriate systems and procedures for acceptance and loading of medical aid for a patient (MEDA) passenger including provision of information to the handling staff.

Check: Documentation of the procedures and also check with staff

7.4.3

48 If the Operator accepts wheel chairs that are powered with spillable batteries, the Operator has a system of ensuring that such batteries are packed meeting the regulations.

Check: Documentation of policies related to acceptance of wheel chairs.

8.1.1 (i) 9.3.15

49 The operator has a system of ensuring that such wheel chairs powered with spillable batteries are loaded and stowed as laid down in the Regulations

Check

Documentation of the processes

Notification to the Pilot-in-Command

Check with staff responsible

50 The Operator has established appropriate systems to provide approval for such dangerous goods in passenger baggage that need Operator’s approval as detailed in the Regulations (E.g Dry ice in checked baggage, oxygen for medical use etc.,)


8.1.1 2.3 2.3.A

51 The Operator deploys appropriately trained personnel as Load Planners

Check: Compare training records and duty roster Validation of the certification

1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

52 The Operator deploys appropriately trained personnel for screening passengers baggage and their baggage

Check: Compare training records and duty roster

Validation of the certification

1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3

53 The operator deploys appropriately trained personnel for loading/unloading operations


1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3

54 The Operator ensures that the Flight Crew have been appropriately trained on dangerous goods

Check: Validation of the certification

1.4.1.2

55 The Operator ensures that the Cabin Crew have been appropriately trained on dangerous goods


1.4.1.2

56 The Operator has a system of meeting awareness requirements by maintenance staff in respect of replacements or unserviceable items.

Check the established procedures

1.2.2.2 1.2.23



DETAILS OF NON-CONFORMITY

Listed Sr. No in the Checklist

Details of non-conformity Level Target Date for correction



ADDITIONAL OBSERVATIONS

Sr. No Details

(Name & Signature of the Inspector) Date

(Name & Signature of the Person responsible for Dangerous Goods) Organization Representative Date

(Signature of the Director/Controller of Airworthiness) Date



4.2 Air Operators Not Certified To Carry Dangerous Goods-Checklist


AIR OPERATORS NOT CERTIFIED TO CARRY DANGEROUS GOODS.


Station/Location

Area covered in Inspection




Name(s) of Air Operator’s Personnel associated during the inspection



DANGEROUS GOODS INSPECTION CHECKLIST REPORT – AIR OPERATORS NOT CERTIFIED TO CARRY DANGEROUS GOODS.

SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

1 Air Operators Permit (AOP) has stipulated any conditions for the carriage of dangerous goods

Check: The AOP issued by DGCA




1.5.4




1.5.4


5 The Operator has a system of maintaining applicable Standard Operating Procedures and current Manuals related to carriage of dangerous goods in the areas where goods are handled

Check: Current edition of Technical Instructions or IATA DGR

Operator’s Manuals on Cargo Operations/Flight Operations/Cabin Crew SEP/ Passenger Services


7.4.2

1.1.2

6 If the Operator is availing the services of handling agents, the Operator has appropriately advised the handling agents about the restrictions in accepting/carrying dangerous goods


7.4.2



DANGEROUS GOODS INSPECTION CHECKLIST/ REPORT – AIR OPERATORS NOT CERTIFIED TO CARRY DANGEROUS GOODS (Contd.)

SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level



1.4.1 Table 1.4 1.4.2.4

7.4.9

1.5.5

8 The Operator has established appropriate Emergency Management System required to meet any emergencies arising during ground operations (spill or leak of undeclared dangerous goods etc.,)

Check: Relevant documentation

Check physical availability of arrangements

7.4.8 9.5.1.2

9 Ground Emergency Drill Information is adequately displayed in all areas where goods are handled


7.4.8 9.5.12



9.4.1



7.4.8

12 The Operator has established system of reporting incidents/accidents related to carriage of undeclared dangerous goods.



7.4.4 7.4.5

9.6




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

13 The Operator has a system of immediately notifying the competent State Authority (s) about the aircraft incident/accident arising due to undeclared dangerous goods on-board an aircraft

7.4.6

14 The Operator has a system of maintaining records related to undeclared dangerous goods


7.4.10 1.3.4

15 The Operator has an appropriate disposal system for unclaimed and or undelivered undeclared dangerous goods

Check : Documentation that details procedures


7.3 9.2.1.3

16 The Operator has appropriate system to ensure that Company Material (COMAT) that contains dangerous goods are not carried on its services.


1.4 (Notes)



1.4.1 Table 1.4

1.5.A 9.1.1.1




7.4.7 9.5.4



DANGEROUS GOODS INSPECTION CHECKLIST/ REPORT – AIR OPERATORS

NOT CERTIFIED TO CARRY DANGEROUS GOODS (Contd.)

SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

19 The cargo acceptance personnel have easy and ready access to current edition the reference materials to check whether the goods they accept is likely to be dangerous goods

Check:


20 Availability for required fire fighting equipments in the area where cargo is stored.

Compatibility Chart is prominently displayed to facilitate proper storage;


First-Aid box is available in the warehouse;

First-Aid and Emergency Information is prominently displayed.



7.3.1 9.4.1



7.3.2 9.4.1




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

23 The Operator has established maximum quantities of carbon-dioxide, solid) that can be loaded in a cargo compartment, when the operators accepts packages containing non-dangerous goods packed with dry ice.

Check:




7.2.11 9.5.2

24 The Operator has established a system to secure packages that contain liquids.




7.2.4.2 9.3.5


7.2.1




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

26 The Operator has a system of providing Notice to the Pilot- in- Command detailing information related to special loads that are placed on board

Check:



7.4.1 9.5


Check:


7.1.4.6 9.5


Check


7.4.3


Check:




7.5.1.2

8.1.1

9.5.3




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level


Check


7.4.5


Check:


1.4.1 Table 1.4

1.4.2.2

9.5.3.4

1.5.0.3




7.5.2.2 9.5.3.5



7.4.3



8.1.1 (i) 9.3.15




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level


Check






8.1.1 2.3 2.3.A



1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3




1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3



1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3



DANGEROUS GOODS INSPECTION CHECKLIST/ REPORT – AIR OPERATORS

NOT CERTIFIED TO CARRY DANGEROUS GOODS (Contd.)

SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level



1.4.1.2



1.4.1.2



1.2.2.2 1.2.23




Sr. No Details






5 Applicable Rules and Civil Aviation Requirements

5.1 CAR Section-11 Series ‘D’ Part I

GOVERNMENT OF INDIA

OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION TECHNICAL CENTRE, OPPOSITE SAFDARJUNG AIRPORT, NEW DELHI

CIVIL AVIATION REQUIREMENT SECTION 11 – SAFE TRANSPORT OF DANGEROUS GOODS BY AIR SERIES ‘D’ PART I

Issue III, 8TH

JANUARY 2010 EFFECTIVE: FORTHWITH F. No. 9/38/2009-IR

Subject: Guidelines and Procedure for Dangerous Goods Inspections.

1. INTRODUCTION

1.1 The Aircraft (Carriage of Dangerous Goods) Rules, 2003 have been framed to give effect to the provisions of Annex 18 to the Chicago Convention and the Technical Instructions for the Safe Transport of Dangerous Goods by Air issued by ICAO. Since the carriage of dangerous goods by air has a direct bearing on the safety of aircraft operations, strict compliance with these provisions is of paramount importance.

1.2 The carriage of dangerous goods is a highly skilled job, which requires proper packing, labelling and handling etc. during various stages such as storage, loading, unloading and transportation. As such, the responsibilities of all the agencies/personnel engaged in the transportation of dangerous goods have been clearly defined in the Aircraft (Carriage of Dangerous Goods) Rules, 2003.

1.3 Rule 10A of the said Rules provides that the Director General of Civil Aviation or any other officer authorized in this behalf by the Central Government may inspect any services, equipment, documents and records. The Central Government has authorized various officers to enter any place and carry out the inspection.

1.4 The Dangerous Goods Inspectors are required to carry out inspection of the airline operators as well as other agencies such as shippers, freight forwarders, airport operators etc. in order to ensure compliance with the provisions of the Aircraft (Carriage of Dangerous Goods) Rules, 2003 and the Technical Instructions for the Safe Transport of Dangerous Goods by Air. Detailed guidelines and procedure for carrying out such inspections have been laid down in this CAR.



1.5 This CAR is issued under Rule 13 of the Aircraft (Carriage of Dangerous Goods) Rules, 2003.

1.6 This CAR is issued in supersession of ‘CAR Section 3 Series ‘L’ Part II issue II dated 5th May 2009’.

CIVIL AVIATION REQUIREMENTS SECTION 11 SERIES ‘D’ PART I 8th JANUARY 2010 2. DANGEROUS GOODS DIVISION 2.1 In order to ensure compliance with the provisions of the Aircraft (Carriage of Dangerous

Goods) Rules, 2003, officers from Airworthiness and Flight Inspection Directorates were mandated to carry out inspection of the agencies engaged in the carriage of dangerous goods. However, in view of the acute shortage of manpower, this work could not be accomplished satisfactorily. It has, therefore, been decided to establish a separate Division in the DGCA Headquarters to deal with all matters relating to dangerous goods. This Division shall be headed by an officer not below the rank of Deputy Director General who shall be designated as the Chief Inspector of Dangerous Goods.

2.2 The Chief Inspector of Dangerous Goods shall be responsible for ensuring compliance with

the Aircraft (Carriage of Dangerous Goods) Rules, 2003. His functions shall include the following:- i) He shall be responsible for coordination of all matters relating to Dangerous Goods;

ii) He shall draw the annual/quarterly/monthly surveillance programme and ensure its

implementation within the stipulated time-frame; and

iii) He shall maintain a close liaison with all the regional/sub-regional offices of the DGCA with a view to directing and controlling the Dangerous Goods inspection/surveillance which shall be carried out by the Seconded Dangerous Goods Inspectors attached to these offices.

2.3 A few Instructors from the approved Dangerous Goods Training Organisations have been

selected and attached to the Regional Directors/Controllers of Airworthiness for carrying out inspection and surveillance of dangerous goods. They shall report to the concerned Director/Controller of Airworthiness who shall coordinate with the Chief Inspector of Dangerous Goods. These persons shall be designated as Seconded Dangerous Goods Inspectors and shall – i) assist the DGCA in carrying out the Dangerous Goods inspection/audit/surveillance;

ii) be attached to a Director/Controller of Airworthiness who shall be his Reporting

Officer;

iii) make himself available as and when required by the concerned Director / Controller of Airworthiness and carry out the assigned task diligently; and

iv) demonstrate complete independence during the period of secondment by performing

his duties in a fair, impartial and objective manner.



CIVIL AVIATION REQUIREMENTS SECTION 11 SERIES ‘D’ PART I 8th JANUARY 2010

2.4 The Director of Regulations and Information shall continue to carry out the functions relating

to inspection and approval of the Dangerous Goods Training Programmes in accordance

with CAR Section 3 – Air Transport, Series L, Part III dated 4th

October, 2006 and shall report to the Chief Inspector of Dangerous Goods in this regard.

3. INSPECTION 3.1 The Seconded Dangerous Goods Inspectors shall periodically carry out inspection of

aircraft/airport operators, shippers/freight forwarders and cargo terminals/ warehouses etc. to ensure that the requirements in respect of transportation of dangerous goods such as packing, marking, labelling, documentation and handling etc. as laid down in the Aircraft (Carriage of Dangerous Goods) Rules, 2003 are being complied with. In addition, spot checks may also be conducted as and when considered necessary.

3.2 During inspection, the following points, amongst others, may be checked:-

(i) Dangerous goods have been packed, marked and labelled in accordance with the Technical Instructions;

(ii) Packagings used for the transport of dangerous goods are of good quality and meet

the material and construction specifications contained in the Technical Instructions;

(iii) A dangerous goods transport document (Shipper's Declaration) has been completed,

signed and provided to the operator;

(iv) An acceptance check-list, as required by the Technical Instructions, is available with the acceptance staff of the operator and is being used while accepting the dangerous goods;

(v) The dangerous goods being loaded on the aircraft are free from any leakage or

damage;

(vi) The dangerous goods are not carried in the flight deck or passenger cabin of the aircraft;

(vii) Those dangerous goods which, according to the Technical Instructions, are required

to be transported by cargo aircraft, are not carried in passenger aircraft;

(viii) Notification to the Pilot-in-Command about dangerous goods is provided well before the departure of the aircraft;

(ix) Information regarding the prohibition of carriage of dangerous goods in the checked

baggage, carry-on articles etc. is displayed by airlines and aerodrome operators at vantage points in the departure area of the airport;




(x) Every person engaged in the transportation of dangerous goods in any manner has undergone appropriate training at a DGCA approved organization and their training records are available;

(xi) The reference manuals are up-to-date and available to the staff; and

(xii) Any other responsibility cast on the shippers, freight forwarders, operators or any

person involved in the offer, acceptance, handling, storage, loading and transportation of dangerous goods by air, is being carried out properly.

3.2 Detailed guidelines and the procedure to be followed for carrying out the

inspection/surveillance are outlined in the Appendix. 4. SUBMISSION OF REPORTS AND OTHER FOLLOW-UP ACTION 4.1 The Seconded Dangerous Goods Inspectors shall submit the Inspection/Audit Reports in the

prescribed proforma to the respective Director/Controller of Airworthiness with a copy to the Chief Inspector of Dangerous Goods. However, if it becomes expedient to take immediate corrective action, the same may be taken by the respective Director / Controller of Airworthiness and the Chief Inspector informed about it.

4.2 In addition, a centralised database to be developed by the Chief Inspector of Dangerous

Goods shall be accessible to all the Dangerous Goods Inspectors for recording the non-conformities/ deficiencies found during inspection.

(Dr. Nasim Zaidi)

Director General of Civil Aviation




APPENDIX

Guidelines and procedure for Dangerous Goods Inspections 1. Organization and procedures

a) The aim of the inspection is to assess the suitability of the organization and procedures established by the operator and the facilities provided for the handling of dangerous goods, taking into account the nature and scale of the operation. If the operator uses a handling agent, the liaison between them shall also be checked to confirm that each knows what is expected of them by the other.

b) The inspection needs to confirm that the operator has sufficient resources for the

intended operation and has identified those individuals who have specific responsibilities and has made them aware of their responsibilities. It shall ensure that reference manuals are up-to-date and available to staff who need to use them. The manner of loading and stowage on aircraft shall be checked to ensure it is carried out according to the requirements.

c) For inspection of the organization and procedures, the form available at Attachment I

shall be used. 2. Consignment Inspection

a) The aim of checking consignments of dangerous goods shall be to determine that, as far as can be ascertained from an external check, the packages and their associated documents comply with the laid down requirements. It shall also determine, as far as possible, that associated documentation (e.g. air waybill, dangerous goods transport document, acceptance checklist, written notification to commander) meets all applicable requirements. Inspections shall be carried out in the operator’s or handling agent’s premises and after the dangerous goods have been accepted for transport or whilst they are still in the care of the operator or handling agent.

b) Both export and import consignments shall be inspected, but with more emphasis on

export consignments. If a consignment is found which does not comply with the requirements, action shall be taken to prevent it from being loaded on an aircraft and an investigation made into how it was offered for transport and accepted. Although import consignments have already been carried by air, the finding of evidence of non-compliance with the requirements shall be reported to the State where the goods were originally loaded on an aircraft.



CIVIL AVIATION REQUIREMENTS SECTION 11 SERIES ‘D’ PART I 8th JANUARY 2010 3. Operations Manual and other Staff Instructions

a) A check of the Operations Manual and other staff instructions should be made during the organization and procedures inspection referred to above. The Technical Instructions require the Operations Manual or other manuals to contain certain information when the operator intends to carry dangerous goods. In addition to this information, the Operations Manual needs to contain sufficient guidance material and instructions to enable all those concerned (both ground staff and flight and cabin crew) to meet their responsibilities. The Operations Manual inspection aims to confirm the information provided is adequate, complete and up-to-date. It may also be confirmed that the handling agent has copies of the relevant parts of the Manual or other instructions concerning the operator’s policy and procedures in regard to carriage of dangerous goods.

b) When an operator does not intend to carry dangerous goods, the Operations Manual

should still be checked to ensure it contains information about the policy of the operator in regard to dangerous goods and instructions about the carriage of passengers with dangerous goods.

4. Staff Training

The training inspection shall be carried out to confirm that all relevant staff of the operator or handling agent have been trained, and also that the training has been to the required standard and given within the required periods.

5. Training Programmes a) Rule 12 of the Aircraft (Carriage of Dangerous Goods) Rules, 2003, provides that the

dangerous goods training programmes established by or on behalf of operators shall be approved by the State of the operator. Inspection may be carried out to confirm that training meets the requirements laid down in CAR Section 3 Series ‘L’ Part III.

b) An operator, depending on its size, may have several training programmes

customized to the individual responsibilities of its staff. Even if the operator does not carry dangerous goods, there is still a need for training programmes for both operational and ground staff dealing with passengers and their baggage.

6. Passenger warning notices

a) The Technical Instructions requires notices, warning passengers of the prohibition of dangerous goods in baggage, to be prominently displayed and in sufficient number so that passengers see them during their normal progression through departure procedures. The method of inspecting notices is to check those areas in terminals where the operator (or the handling agent) issues tickets, checks in passengers and assembles them to board an aircraft.

b) For this purpose, the form available at Attachment II shall be used.



CIVIL AVIATION REQUIREMENTS SECTION 11 SERIES ‘D’ PART I 8th JANUARY 2010 7. Results of inspections

The results of a dangerous goods inspection shall be recorded so as to produce a record of what was seen and noted at the time. The record should be sufficiently comprehensive to identify any faults or deficiencies, since these will need to be reflected in the letter to the operator to take remedial action which shall be completed in the specified time frame.

8. Frequency of inspections

The Technical Instructions does not specify the frequency of such inspections. However, the Manual of Procedures for Operations Inspection, Certification and Continued Surveillance (Doc 8335), produced by ICAO, recommends that all significant aspects of the operator’s procedures and practices should be inspected at least once in every twelve-month period. As such, all aspects related to dangerous goods of an operator engaged in the carriage of dangerous goods as cargo shall be inspected on an annual basis. Operators choosing not to carry dangerous goods as cargo may be inspected at least once in two years.



6.2 Aircraft Rule (Carriage of Dangerous Goods) 2003



APPENDIX- A

ADVANCE NOTICE TO THE ORGANIZATION - TEMPLATE

Ref: Date: To The Name of the Organization & Full Mailing Address

Attn: Name & Designation of the Person responsible for Dangerous Goods

Subject: DANGEROUS GOODS SURVEILLANCE AUDIT

This is to inform you that Dangerous Goods Surveillance Audit of your organization is scheduled on (DATE) at (Name of the Station). A copy of the checklist that shall be used for the audit is enclosed herewith which may be of use to you to prepare your organization for the proposed surveillance audit. Shri ( Name) will be the designated inspector. Should you need any further clarifications, you may contact him over telephone or by e-mail. His contact details are (Telephone No) and (E-Mail address) Please confirm receipt of this communication to this office and also to the designated inspector.

(Name of the Signatory) Director/Controller of Airworthiness

Enc: as above



APPENDIX- B

AUDIT FINDING REPORT TO THE ORGANIZATION - TEMPLATE

Ref: Date: To The Name of the Organization & Full Mailing Address

Attn: Name & Designation of the Person responsible for Dangerous Goods

Subject: DANGEROUS GOODS SURVEILLANCE AUDIT

This is further to the Surveillance Audit conducted on (Date of the audit). The Audit Finding Report indicating non-conformity issues, observations is enclosed herewith. You are required to take appropriate corrective actions on or before the target dates that were agreed during our de-briefing meeting held on (Date of De-briefing) and advise this office of the Action Taken Report. Should you need any further clarifications, you may contact the Inspector Shri (Name of the Inspector) over telephone or by e-mail. His contact details are (Telephone No) and (E-Mail address) Please confirm receipt of this communication to this office and also to the designated inspector.


Enc: as above



APPENDIX- C

MONTHLY REPORT - TEMPLATE

Ref: Date: To Chief Inspector Dangerous Goods Division o/o of DGCA Technical Centre, New Delhi.

Subject: DANGEROUS GOODS SURVEILLANCE AUDIT – MONTHLY REPORT

Following Dangerous Goods Surveillance Audits were carried out during the month of (State the month/Year). Sr. No Name of the

Organization Date of Audit

Name (s) of Inspectors

No. of non-conformity

No. of Observations

Detailed Audit Finding Reports are enclosed herewith for your kind perusal and records.


Enc: as above



APPENDIX- D Checklist- Certified Operator to Dangerous Goods Carry Operator

DANGEROUS GOODS INSPECTION CHECKLIST REPORT – AIR OPERATORS CERTIFIED TO CARRY DANGEROUS GOODS


Station/Location

Area covered in

Inspection




Name(s) of Air Operator’s

Personnel associated during the inspection




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

1 Air Operators Permit (AOP) authorizes the Operator to carry dangerous goods.

Check: The AOP issued by DGCA and confirm the validity

2 Confirm that the Operator has established procedures for handling of dangerous goods.

Check: Operators relevant manuals

Verify use and adequacy of the procedures and checklists

7.2.3 7.2.13




1.5.4




1.5.4


6 The Operator has a system of maintaining applicable Standard Operating Procedures and current Manuals related to carriage of dangerous goods in the areas where dangerous goods are handled

Check: Current edition of Technical Instructions or IATA DGR

Operator’s Manuals on Cargo Operations/Flight Operations/Cabin Crew SEP/ Passenger Services


7.4.2

1.1.2




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

7 If the Operator is availing the services of handling agents, the Operator has a system of providing all information related to carriage of dangerous goods to the handling agents


7.4.2



1.4.1 Table 1.4 1.4.2.4

7.4.9

1.5.5

9 The Operator has established appropriate Emergency Management System required to meet any emergencies arising during ground operations (spill or leak of dangerous goods etc.,)

Check: Relevant documentation

Check physical availability of arrangements

7.4.8 9.5.1.2

10 Ground Emergency Drill Information is adequately displayed in all areas where dangerous goods are handled


7.4.8 9.5.12



9.4.1



7.4.8




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

13 The Operator has established system of reporting incidents/accidents related to carriage of dangerous goods including undeclared/ mis-declared dangerous goods



7.4.4 7.4.5

9.6

14 The Operator has a system of immediately notifying the competent State Authority (s) about the aircraft incident/accident arising due to dangerous goods on-board an aircraft

7.4.6

15 The Operator has a system of maintaining records related to carriage of dangerous goods


7.4.10 1.3.4

16 The Operator has an appropriate disposal system for unclaimed and or undelivered dangerous goods

Check : Documentation that details procedures


7.3 9.2.1.3

17 The Operator ensures to comply with the regulations for transportation of Company Material (COMAT) that contains dangerous goods.


1.4 (Notes)



1.4.1 Table 1.4

1.5.A 9.1.1.1




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

19 The Operator has deployed appropriately trained personnel for acceptance of dangerous goods.

Check: Compare the training record with the Duty Roster to confirm that appropriately trained personnel are available at all times, when dangerous goods are handled.

1.4.1 Table 1.4.1

1.5.A 9.1.1.1




7.4.7 9.5.4

21 The Operators has established its own Dangerous Goods Acceptance Checklist or uses IATA Dangerous Goods Checklist

Check: Physical availability of current checklists

Few checklists that were used for acceptance of dangerous goods.

Enclose a specimen of the checklist

7.1.1

7.1.3

9.1.3

22 If the Operator has established its own Dangerous Goods Acceptance Checklist, confirm that the checklist covers all areas of acceptance procedures as is otherwise detailed in IATA Checklist

Check : The contents

Provide a specimen along with report to Headquarters.

7.1.3 9.1.3




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

23 The dangerous goods acceptance personnel have easy and ready access to current edition the reference materials for handling of dangerous goods.

Check:


24 The Operator has a system of maintaining records of shipments that have been rejected on the basis of dangerous goods acceptance checklist.


Physical evidences to conform compliance

25 The Operator has a system of ensuring that the dangerous goods packages that were opened by customs and or other regulatory/law enforcement authorities are repacked by appropriately trained and qualified personnel

Check: Documentation for Procedures

Physical arrangements

1.2.7

26 The Operator has designated an appropriate place for storage of dangerous goods in the warehouse.

Check:

Placarded to show that the place is designated for storage of dangerous goods and Compatibility Chart is prominently displayed

Availability for required fire fighting equipments in the area where cargo is stored and easily accessible to fire tenders


First-Aid box is available in the warehouse.

7.2.2.1 9.2 9.3.2




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

27 The Operator has a designated place for storage of radioactive material

Check:

That it is not located in highly populated operational areas;

Appropriate placards that indicate that the place is designated for storage of radioactive material and confirm that the placards contain Trifoil Symbol

7.2.9 9.2.1.1

9.2.1.1.2

28 The Operator has a system of carrying out inspection of packages containing dangerous goods before preparing the goods for dispatch

Check: Documentation of the procedures

7.3 9.3.6

29 The operator has a system of providing special Unit Load Devices (ULD) identification tags for ULDs that containing dangerous goods

Check :


Physical availability of ULD tags that meets the requirements

Observe whether the Staff responsible could prepare the tag correctly

7.2.7 9.3.8

30 The Operator has a system of replacing the missing hazard and handling labels before the goods are dispatched.

Check:


Physical availability of hazard and handling labels that meets the requirements

7.2.6 9.3.7




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

31 The Operator has a system of inspecting the packages, ULDs containing dangerous goods prior to loading on to an aircraft and to ensure that such packages are not loaded onto an aircraft

Check : Documentation of procedures

7.3.1 7.3.2

9.3.6



7.3.1 9.4.1



7.3.2 9.4.1

34 The Operator has established maximum quantities of carbon-dioxide, solid) that can be loaded in a cargo compartment

Check:




7.2.11 9.5.2




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

35 The Operator has established maximum Transport Index of radioactive material that can be carried in an aircraft.

Check:


7.2.9 9.5.2

36 If the Operator has established maximum quantities of dangerous goods (other than for radioactive material and carbon- dioxide, solid) that can be loaded in a cargo compartment/ aircraft, such information is easily accessible to the personnel who are involved in loading of such goods.


7.2.9 9.5.2

37 The Operator has established a system to secure packages containing dangerous goods




7.2.4.2 9.3.5


7.2.1




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

39 If the Operator has all cargo aircraft operation, the Operator has a system of providing access facilities to the flight crew members when packages bearing ‘Cargo Aircraft Only’ label that need to be loaded in accessible compartment/positions


7.2.4.1 9.3.4

40 The Operator has a system of providing Notice to the Pilot- in- Command detailing information related to dangerous goods that are placed on board

Check:


NOTOC contains all information required and detailed in Technical Instructions.


7.4.1 9.5


Check:


7.1.4.6 9.5


Check


7.4.3




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level


Check:




7.5.1.2

8.1.1

9.5.3


Check


7.4.5


Check:


1.4.1 Table 1.4

1.4.2.2

9.5.3.4

1.5.0.3




7.5.2.2 9.5.3.5




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level



7.4.3



8.1.1 (i) 9.3.15


Check






8.1.1 2.3 2.3.A



1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3



DANGEROUS GOODS INSPECTION CHECKLIST/ REPORT –

AIR OPERATORS CERTIFIED TO CARRY DANGEROUS GOODS (Contd.)

SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level




1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3



1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3



1.4.1.2



1.4.1.2



1.2.2.2 1.2.23




Sr. No Details






Appendix E Checklist-Not Certified Operators to Carry Dangerous Goods


AIR OPERATORS NOT CERTIFIED TO CARRY DANGEROUS GOODS.


Station/Location

Area covered in Inspection




Name(s) of Air Operator’s Personnel associated during the inspection



DANGEROUS GOODS INSPECTION CHECKLIST REPORT –AIR OPERATORS NOT CERTIFIED TO CARRY DANGEROUS GOODS.

SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

1 Air Operators Permit (AOP) has stipulated any conditions for the carriage of dangerous goods Check: The AOP issued by DGCA

2 The Dangerous Goods Regulations Training of the Operator has been approved by DGCA Check: Validity of the approval


1.5.4

3 If the operator avails the services of a third party for providing Dangerous Goods Regulations Training such training programme is approved by DGCA. Check: Validity of the approval


1.5.4


5 The Operator has a system of maintaining applicable Standard Operating Procedures and current Manuals related to carriage of dangerous goods in the areas where goods are handled Check: Current edition of Technical Instructions or IATA DGR Operator’s Manuals on Cargo Operations/Flight Operations/Cabin Crew SEP/ Passenger Services Check whether Cargo and Other Operations Staff have been provided with the information

7.4.2

1.1.2

6 If the Operator is availing the services of handling agents, the Operator has appropriately advised the handling agents about the restrictions in accepting/carrying dangerous goods Check : Manuals and other Instructions have been provided

7.4.2




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

7 The Operator has established a system of maintaining training records that meets the requirements of the Regulations Check: Training Manual for requirements regarding maintenance of training records

1.4.1 Table 1.4 1.4.2.4

7.4.9

1.5.5

8 The Operator has established appropriate Emergency Management System required to meet any emergencies arising during ground operations (spill or leak of undeclared dangerous goods etc.,) Check: Relevant documentation Check physical availability of arrangements

7.4.8 9.5.1.2

9 Ground Emergency Drill Information is adequately displayed in all areas where goods are handled Check : Physical availability

7.4.8 9.5.12

10 The Operator has a system for appropriate spill cleaning as part of ground operations management Check: Documentation

9.4.1

11 The Operator has a system of providing the Emergency Response Information on board aircraft Check the availability of information

7.4.8

12 The Operator has established system of reporting incidents/accidents related to carriage of undeclared dangerous goods. Check: Documentation that details the procedures Verify the arrangements if the operator engages the services of handling agents.

7.4.4 7.4.5

9.6




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

13 The Operator has a system of immediately notifying the competent State Authority (s) about the aircraft incident/accident arising due to undeclared dangerous goods on-board an aircraft

7.4.6

14 The Operator has a system of maintaining records related to undeclared dangerous goods Check : Documentation that details the procedures

7.4.10 1.3.4

15 The Operator has an appropriate disposal system for unclaimed and or undelivered undeclared dangerous goods Check : Documentation that details procedures Documentation that confirms the compliance

7.3 9.2.1.3

16 The Operator has appropriate system to ensure that Company Material (COMAT) that contains dangerous goods are not carried on its services. Check: Documentation that confirms compliance

1.4 (Notes)

17 The Operator has deployed appropriately trained personnel for acceptance of cargo other than dangerous goods Check: Training records.

1.4.1 Table 1.4

1.5.A 9.1.1.1

18 In the cargo acceptance area appropriate placards providing information about dangerous goods Check: Physical availability Pictorial information in addition to written information

7.4.7 9.5.4



DANGEROUS GOODS INSPECTION CHECKLIST/ REPORT – AIR OPERATORS NOT CERTIFIED TO CARRY DANGEROUS GOODS (Contd.) SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

19 The cargo acceptance personnel have easy and ready access to current edition the reference materials to check whether the goods they accept is likely to be dangerous goods Check: Technical Instructions and or IATA DGR Operator’s Cargo Operations Manual or equivalent

20 Availability for required fire fighting equipments in the area where cargo is stored. Compatibility Chart is prominently displayed to facilitate proper storage; “NO SMOKING” signage is prominently displayed; First-Aid box is available in the warehouse; First-Aid and Emergency Information is prominently displayed.

21 The Operator has a system of inspecting the packages, the cargo compartments to identify possible leakage and damages to packages prior to loading and also after unloading Check: Documentation of procedures

7.3.1 9.4.1

22 Where leakage or spill is found in the cargo compartments, the Operator has a system of ensuring that the subject aircraft is not deployed unless the spill and clean operation has been carried out Check: Documentation of procedures

7.3.2 9.4.1




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

23 The Operator has established maximum quantities of carbon-dioxide, solid) that can be loaded in a cargo compartment, when the operators accepts packages containing non-dangerous goods packed with dry ice. Check: Documentation of the permitted quantities Quantity limits for different types/versions of aircraft operated by the operator Quantity limits permitted when dry ice is used as refrigerant material for food items that are carried in the service galley area in the main cabin

7.2.11 9.5.2

24 The Operator has established a system to secure packages that contain liquids. Check: Documentation of procedures Operator holds required securing material that are easily available for the personnel responsible for securing of goods Verify by observation (if possible) correct loading of dangerous goods

7.2.4.2 9.3.5


7.2.1




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

26 The Operator has a system of providing Notice to the Pilot- in- Command detailing information related to special loads that are placed on board Check: Documentation of the procedures Check whether the NOTOC has been completed correctly including signature

7.4.1 9.5

27 The Operator has a system of ensuring that the information provided in the NOTOC is available on ground at points of departure and scheduled arrival for duration of flight Check: Documentation of the procedures Check the accessibility

7.1.4.6 9.5

28 The Operator has a system of notification by pilot-in-command to air traffic services in the event of an in-flight emergency Check The Documentation for procedures

7.4.3

29 The Operator has a system of providing information to passengers about dangerous goods that are permitted in passenger’s baggage Check: Documentation for procedures; Provision of information in passenger ticket or website where e-tickets are purchased; Placards are available at the check-in area

7.5.1.2 8.1.1

9.5.3




ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

30 The Operator has established a system for dealing with and reporting of passengers with dangerous goods that are not permitted (including liaison with security staff) Check The inter and intra arrangements between various related agencies and verify the adequacy of such arrangements

7.4.5

31 The Operator deploys appropriately trained personnel for passenger and their baggage acceptance process Check: Training records and duty roster Validity of the certification

1.4.1 Table 1.4

1.4.2.2

9.5.3.4 1.5.0.3

32 The Operator has system of seeking confirmation from the passengers that their baggage does not contain dangerous goods that are not permitted in passenger baggage. Check: Documentation of procedures Observe check-in process

7.5.2.2 9.5.3.5

33 The Operator has established appropriate systems and procedures for acceptance and loading of medical aid for a patient (MEDA) passenger including provision of information to the handling staff. Check: Documentation of the procedures and also check with staff

7.4.3

34 If the Operator accepts wheel chairs that are powered with spillable batteries, the Operator has a system of ensuring that such batteries are packed meeting the regulations. Check: Documentation of policies related to acceptance of wheel chairs.

8.1.1 (i) 9.3.15




SR. NO

ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

35 The operator has a system of ensuring that such wheel chairs powered with spillable batteries are loaded and stowed as laid down in the Regulations Check




36 The Operator has established appropriate systems to provide approval for such dangerous goods in passenger baggage that need Operator’s approval as detailed in the Regulations (E.g Dry ice in checked baggage, oxygen for medical use etc.,) Check: Documentation of procedures

8.1.1 2.3 2.3.A

37 The Operator deploys appropriately trained personnel as Load Planners Check: Compare training records and duty roster Validation of the certification

1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3

38 The Operator deploys appropriately trained personnel for screening passengers baggage and their baggage Check: Compare training records and duty roster Validation of the certification

1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3

39 The operator deploys appropriately trained personnel for loading/unloading operations Check: Compare training records and duty roster Validation of the certification

1.4.1 Table 1.4

1.4.2.2

1.5

1.5.0.3




ISSUE ICAO TI REF

IATA DGR REF

YES NO N/A Level

40 The Operator ensures that the Flight Crew have been appropriately trained on dangerous goods Check: Validation of the certification

1.4.1.2

41 The Operator ensures that the Cabin Crew have been appropriately trained on dangerous goods Check: Validation of the certification

1.4.1.2

42 The Operator has a system of meeting awareness requirements by maintenance staff in respect of replacements or unserviceable items. Check the established procedures

1.2.2.2 1.2.23


Dangerous Goods Division, New Delhi, 98 EDITION 2010, Revision 4


Sr. No Details


