damco corporate presentation
TRANSCRIPT
Damco Solutions Corporate Capability Statement
Some of Your Business Challenges could be…
Customers
Create Value add
Retention and acquisition
Improve service levels
Reduce time to market
Support & technical capabilities
Operational
Distinguish core and non core
Focus on core competency
Flexibility
Managing peaks & troughs
Support evolving high standards
Learning & Growth
Skills gap
Process efficiency
Technology obsolescence
Scalability
Financial
Increase revenues
Contain costs
Maximize shareholder s’ value
Understands your commitment to deliver quality and meet SLAs
Possess domain, process and technology experience Has a proven track record of delivering high quality & cost
effective services Has a pool of quality human resources Continually invests in technology, resources &
infrastructure Is financially stable Can ramp up and scale on demand Is FLEXIBLE
To address the challenges, Business needs a Partner who:
• A Specialist IT Solutions and Services Company
• Instrumental in addressing the need of it’s clients to reduce cost and increase control of business processes through automation and outsourcing
• Technology and domain specialist
• Our capabilities include:
Business process automation and innovation
DAMCO SOLUTIONS IS :
We address these needs since...
Proven IT Solutions & Services combined to create business solutions
Global sourcing strategy to optimize the operational costs
Damco enables companies to deliver better applications, by providing technology and process that manage reliable software evolution.
Customers across the Fortune 2000 companies
Incorporated in USA, UK, Luxembourg and India
Offshore Development Centers in India
An immaculate delivery record of over 400+ projects within stipulated time & budget
100% customer satisfaction and retention.
Financially stable & secure organization since inception and have grown exclusively based on internally generated funds
Highly Professional Staff and very Low Employee Turnover (5-6%)
Commitment to Quality and Established Engineering Processes: ISO 9001:2000 and CMM level3
With proven ISO processes, agile methodologies and technological competence, Damco has emerged as one of the industry’s most dependable offshore partners.
Respected Company in India and registered with Software Technology Parks (India), NASSCOM and Export Promotion Council of India
About Us Key Facts
Damco crosses 600 and achieves CMMi level 3
Adds multiple service lines and incorporates in UK
Damco starts as a software development company
Damco grows up to 200 employees and achieves ISO 9001.
Damco client base grows to 170+ with 750+ employees
Damco incorporates in USA & Luxembourg
2010
2003
1996
2008
2009
2001
Infrastructure
Total Office Area: More than 60,000 sq. ft. (6500 Sq. Mtr.) of total office space at India development center.
Hardware Infrastructure: 800+ workstations for software development, testing and support facilities.
Internal Training Facilities: In-house staff training facility to train up to 50 people at a time.
Internet Connectivity: Multiple high speed dedicated leased lines with dual homing and routing at all our development facilities.
Dedicated Servers for application Hosting, Testing and Client presentation: Dedicated point-to-point / VPN links between Damco and Client sites with fast Gigabit Ethernet Layer 4 Switches and BS7799 Compliant Communication Equipment.
Communication Infrastructure: Facility for video conferencing/ 24 x 7 VOIP calling for onsite-offsite-client team coordination.
Contingency and Disaster Recovery: 24x7 Business Continuity Plan with daily data backups with storage at 2 locations. Power supply at the main center as well as the offsite location have inbuilt redundancies.
Security & Monitoring: Secure Server Room with access control, Intrusion Detections Systems and CCTV monitoring.
Network Span: Network of offices across US, UK Luxembourg & India.
Business Excellence Business Excellence
Services
Solutions
Business Excellence
Technologies
Process
Secret of our
Successful Client
Relationship
Meeting of commitments and project deadlines Efficient communication with client team to avoid any requirement gaps in
ongoing projects Recruitment & retention of skilled and experienced people Appropriate use of development methodologies and processes High quality of deliverables Effective project management and leadership
Our Clients
GDM
Engagement Models
Knowledge
Management
Project Management
Quality Process
Infrastructure,
Compliance and
Security
Risk Management
Business Continuity
Human Resource
Key Components of GDM
Damco’s Unique 3D
(‘Design - Develop - Deploy’) Model:
Global Delivery Model (GDM)
Engagement Models
Approach Benefits
Mode of Engagement
Benefits
“Big-Small” Company High focus on customer satisfaction
• Customer centric highly flexible team that works with partnership approach
• Transparency and Visibility and hence more control to Customers
• Value -Adds provided based on our experience • Meeting of commitments • Unmatched attention provided with high level of
involvement of higher management with immediate resolutions of issues, if any • Going “extra-mile” Approach – Investing for a long-term
vision • Have not lost a single client in last 14 years - 100%
customer retention >>
Why Damco?
Functional and Technical Expertise Experienced Project Managers Highly flexible in team scalability to meet the desired
Delivery Schedule / Milestone Process Oriented Approach Stringent focus on Quality & Compliance Data Protection with Secure infrastructure and regular
security audits Employee centric policies with very Low Employee
attrition rate Local Account Management
Why Damco?
Reach Us Reach Us
Information: [email protected] Sales: [email protected] Support: [email protected]
Damco Solutions Inc.
3240 E State Street Ext Hamilton, NJ 08619 Phone: +1 609 632 0350 Fax: +1 888 853 7859
USA Damco Solutions Ltd.
84 Uxbridge Road Ealing, London W13 8RA Phone: +44 208 799 2800 Fax: +44 208 090 6201
United Kingdom
Damco Solutions Sarl
1 Avenue de la Gare L-1611 Luxembourg Phone: +352 208 81787
Damco Solutions Pvt. Ltd.
108 HSIDC Indl. Estate Sector 31, Faridabad 121008 Phone: +91 129 419 1000 Fax: +91 129 419 1020
Luxembourg
India
Unit: 01 - 04, 1st Floor, Block 2 Cyber Pearl, Hitech City, Madhapur, Hyderabad 500081 Tel :+91- 40 4064 4064 Fax : + 91 – 40 4064 4065
Australia
Damco Solutions
Level 3, Collins Street Tower 480 Collins Street Melbourne Victoria 3000 Australia Phone: +61 3 9005 7866