damage prevention customer portal · • ‘damage info’ tab will appear with multiple tabs to...

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CUSTOMER PORTAL USICLLC.com PROTECTING YOUR INFRASTRUCTURE Performing over 60 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC provides a full suite of utility services throughout the United States and Canada. Our mission is to deliver quality, safe, efficient, and innovative solutions to protect our partners’ infrastructure and critical assets. DAMAGE PREVENTION USIC, leader in Damage Prevention also delivers world class technology to help our customers interact with their data. The USIC Customer Portal is designed to give customers access to ticket information anytime they need it – on their desktops and mobile devices. Our Portal technology lets you view and search for tickets in few easy steps. ALL OF YOUR INFORMATION IS JUST A FEW CLICKS AWAY Looking for a status on a ticket? Do you need to see post locate photos? Need to see what tickets have been completed and generate a report? All of your information is just a click away. 162451319 AL NORMAL 09/01/2016 09/20/2016 09/01/2016 09/07/2016 No 162452158 AL NORMAL 09/06/2016 09/20/2016 09/01/2016 09/06/2016 No 162460068 AL NORMAL 09/06/2016 09/19/2016 09/02/2016 09/07/2016 No 162460070 AL NORMAL 09/06/2016 09/19/2016 09/02/2016 09/07/2016 No 162461004 AL UPDATE 09/06/2016 09/20/2016 09/02/2016 09/07/2016 No 162461119 AL UPDATE 09/06/2016 09/20/2016 09/02/2016 09/07/2016 No 425 DOLLY RD VESTAAVIA HILLS DOLLY RIDGE LANE CORD 99 DAPINE DIXON LN WHIMBRET WAY SPANISH FORT ALDER AVE 1400 EMORY FAMAR BLVD MONTGOMERY NORTHER BLVD EMERALD SHORES PKWY DADEVILLE SOUTH HOLIDAY DR CORD 656 DODGE CITY CORD 499 ALLGASCO CHAIN ELECTRIC COMPANY MIKE G WELTON CONSTRUCTION CO. INC TTLS, INC. BROADBAND RESOURCES INC. LG CONSTRUCTION PAINT ONLY EXCAVATION SITE CLEAR Duke, Rodney Tyler, Michaels Smith, Jim Neville, George, Tamnton Mark Walsh, Steve Property of United States Infrastructure Corporation Photo taken on 9/6/2016 11:00:12 AM

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Page 1: DAMAGE PREVENTION CUSTOMER PORTAL · • ‘Damage Info’ tab will appear with multiple tabs to choose from: Damage Summary, Damage Ticket Text, Investigation Report, Damage Photos,

CUSTOMER PORTAL

USICLLC.com

PROTECTING YOUR INFRASTRUCTUREPerforming over 60 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC provides a full suite of utility services throughout the United States and Canada. Our mission is to deliver quality, safe, efficient, and innovative solutions to protect our partners’ infrastructure and critical assets.

DAMAGE PREVENTION

USIC, leader in Damage Prevention also delivers world class technology to help our customers interact with their data. The USIC Customer Portal is designed to give customers access to ticket information anytime they need it – on their desktops and mobile devices. Our Portal technology lets you view and search for tickets in few easy steps.

ALL OF YOUR INFORMATION IS JUST A FEW CLICKS AWAY

Looking for a status on a ticket? Do you need to see post locate photos? Need to see what tickets have been completed and generate a report? All of your information is just a click away.

162451319 AL NORMAL 09/01/2016 09/20/2016 09/01/2016 09/07/2016 No

162452158 AL NORMAL 09/06/2016 09/20/2016 09/01/2016 09/06/2016 No

162460068 AL NORMAL 09/06/2016 09/19/2016 09/02/2016 09/07/2016 No

162460070 AL NORMAL 09/06/2016 09/19/2016 09/02/2016 09/07/2016 No

162461004 AL UPDATE 09/06/2016 09/20/2016 09/02/2016 09/07/2016 No

162461119 AL UPDATE 09/06/2016 09/20/2016 09/02/2016 09/07/2016 No

425 DOLLY RDVESTAAVIA HILLSDOLLY RIDGE LANECORD 99 DAPINEDIXON LN

WHIMBRET WAYSPANISH FORT ALDER AVE

1400 EMORY FAMAR BLVD MONTGOMERYNORTHER BLVD

EMERALD SHORESPKWY DADEVILLESOUTH HOLIDAY DR

CORD 656 DODGECITY CORD 499

ALLGASCO

CHAIN ELECTRICCOMPANY

MIKE G WELTONCONSTRUCTIONCO. INC

TTLS, INC.

BROADBANDRESOURCES INC.

LG CONSTRUCTION

PAINT ONLY

EXCAVATIONSITE CLEAR

Duke, Rodney

Tyler, Michaels

Smith,Jim

Neville,George,

TamntonMark

Walsh, Steve

Property of United States Infrastructure CorporationPhoto taken on 9/6/2016 11:00:12 AM

Page 2: DAMAGE PREVENTION CUSTOMER PORTAL · • ‘Damage Info’ tab will appear with multiple tabs to choose from: Damage Summary, Damage Ticket Text, Investigation Report, Damage Photos,

CORPORATE OFFICE 9045 River Road, Suite 300 Indianapolis, IN 46240 | Phone: 317.575.7800 | USICLLC.com

CUSTOMER PORTAL

USIC’S CUSTOMER PORTAL TECHNOLOGY LETS YOU SEARCH, REVIEW, VIEW POST LOCATE PHOTOS & DOCUMENTATION, & LETS YOU DOWNLOAD TICKET INFORMATION IN A FEW EASY STEPS.

CUSTOMER PORTAL HOME• Provides high-level information about customers main points

of contact• In charge of many regions? The district drop down menu shows

all applicable districts to your business, with their contact information

TICKET DETAILS SEARCH FUNCTIONALITY• There are many ways to search for tickets: by city, county, state,

excavator, work type, date range and due date, and more• In charge of many regions? The district drop down menu shows

all applicable districts to your business, with their contact information

TICKET INFORMATION• Click the underlined ticket number from the search results• A interactive map at the bottom of the screen appears so you

can see exactly where the work is being performed

TICKET PHOTOS• Displays a thumbnail of all photos associated with this ticket• Each photo can be viewed in larger format, will show exact date

and time the photo was taken

DAMAGE NOTIFICATIONS• In an event a damage occurs, you can view these tickets within the

Damage Notifications section• ‘Damage Info’ tab will appear with multiple tabs to choose from: Damage

Summary, Damage Ticket Text, Investigation Report, Damage Photos, Original Ticket, Generate Report.

REPORTS• You have the ability to generate and download any reports needed• The report filters allows you to have complete control in showing

only the information that is needed for that specific report

Mike JonesJohn Ruck

Kat Iadanza Business AnalystRob Tainai Director of Business Development

162451319 AL NORMAL 09/01/2016 09/20/2016 09/01/2016 09/07/2016 No

162452158 AL NORMAL 09/06/2016 09/20/2016 09/01/2016 09/06/2016 No

162460068 AL NORMAL 09/06/2016 09/19/2016 09/02/2016 09/07/2016 No

162460070 AL NORMAL 09/06/2016 09/19/2016 09/02/2016 09/07/2016 No

162461004 AL UPDATE 09/06/2016 09/20/2016 09/02/2016 09/07/2016 No

162461119 AL UPDATE 09/06/2016 09/20/2016 09/02/2016 09/07/2016 No

162451319 AL NORMAL 09/01/2016 09/20/2016 09/01/2016 09/07/2016 No

162452158 AL NORMAL 09/06/2016 09/20/2016 09/01/2016 09/06/2016 No

162460068 AL NORMAL 09/06/2016 09/19/2016 09/02/2016 09/07/2016 No

162460070 AL NORMAL 09/06/2016 09/19/2016 09/02/2016 09/07/2016 No

162461004 AL UPDATE 09/06/2016 09/20/2016 09/02/2016 09/07/2016 No

425 DOLLY RDVESTAAVIA HILLSDOLLY RIDGE LANE

CORD 99 DAPINEDIXON LN

WHIMBRET WAYSPANISH FORT ALDER AVE

1400 EMORY FAMAR BLVD MONTGOMERYNORTHER BLVD

EMERALD SHORESPKWY DADEVILLESOUTH HOLIDAY DR

CORD 656 DODGECITY CORD 499

425 DOLLY RDVESTAAVIA HILLSDOLLY RIDGE LANE

CORD 99 DAPINEDIXON LN

WHIMBRET WAYSPANISH FORT ALDER AVE

1400 EMORY FAMAR BLVD MONTGOMERYNORTHER BLVD

EMERALD SHORESPKWY DADEVILLESOUTH HOLIDAY DR

ALLGASCO

CHAIN ELECTRICCOMPANY

MIKE G WELTONCONSTRUCTIONCO. INC

TTLS, INC.

BROADBANDRESOURCES INC.

LG CONSTRUCTION

Duke, Rodney

Tyler, Michaels

Smith,Jim

Neville,George,

TamntonMark

Walsh, Steve

ALLGASCO

CHAIN ELECTRICCOMPANY

MIKE G WELTONCONSTRUCTIONCO. INC

TTLS, INC.

BROADBANDRESOURCES INC.

Duke, Rodney

Tyler, Michaels

Smith,Jim

Neville,George,

TamntonMark

PSIG

L&M Utility

WA Power & Light

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PSIG

L&M Utility

WA Power & Light

Cardinal SE

PSIG

L&M Utility

WA Power & Light

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If you have questions or need access to USIC’s Customer Portal, email: [email protected]

PRO

SAVE TIME & MONEY RIGHT FROM THE FIELDTO FIND OUT MORE, VISIT:USICLLC.COM/TECHNOLOGY