dabbawallas

Effective & Interactive one-day workshops on soft skills & behavioral skills (In Tamil / English)

Kk;ig efhpd; Kf;fpa kdpjh; -

“lg;ghthyh”

Forbes magazine, Harvard Business School, Stanford University& many other corporate know about them. Do we know about

them?


• Keep operational costs as low as possible.

• Commitment Matters - Qualification doesn’t

• Just Serve your customer - nothing else.

• Never deviate from your core competency

• Abandon Bad customers


mlhJ kio nga;jhYk;.....


• Jtf;fk; : 1880• bu];lhf gjpT nra;ag;gl;l tUlk;: 1956• nkhj;j cWg;gpdh;fs; : 5000+• mjpfgl;r gbg;G : 8k; tFg;G • njhopy; elf;Fk; ,lk; : 60 fp.kP.Rw;wsT• ifahSk; bgd; ghf;];fs; : 2,00,000 Tiffin

(4,00,000 transactions every day)• mYtyf Neuk; : 6 kzp Neuq;fs;• cWg;gpdh; khj tUkhdk;: Rs.6000/- (approx)

NMTBSA = Nutan Mumbai Tiffin Box Suppliers Association


jtwhd epfo;Tfs; : 1 in 16 million transactions

• nray;jpwd; = 99.999999% (Six Sigma?)• njhopy;El;g mwpT = 00.00099%• khjhe;jpu rh;tP]; rhh;[; = Rs.200/-

(standard price for all - no differentiation in weight, distance or space)

• tUlhe;jpu tpahghu kjpg;G: Rs. 50 Cr. app. Turnover [200,000*200=400,000,00 p.m. i.e 48 crores p.a.]

• midj;J cWg;gpdh;fSk; gq;Nfw;G


njhopy; mZFKiw

xOf;fk; kw;Wk; fl;Lg;ghL:

• Ntiy Neuj;jpy; ntl;bg;Ngr;R> rpfnul;> gPlh Nghd;wit fpilahJ.

• midtUk; nts;is epwj; njhg;gp mzpe;Jjhd; tu Ntz;Lk;.

• midtUk; jq;fs; milahs ml;ilfSld;jhd; tu Ntz;Lk;.

• tpLKiw vLj;jhy; jdf;Fg; gjpy; rhpahd xU egiu mDg;g Ntz;Lk;.


MEMBERS(5000+)

MUKADAM

PRESIDENT

VICE PRESIDENT

GENERAL SECRETARY

TREASURER

DIRECTORS(9)


Executive Committee(5 members)

Teams of 20-25 headed by a group leader

Individual Dabbawallaworkload = 30 tiffins


• “GUINESS BOOK of World Records” rhjidg; gl;baypy; gjpT nra;ag;gl;Ls;sJ.

• Ripley's “believe it or not” vd;w epfo;r;rpapy; gq;Nfw;w epWtdk;.

• cyfpd; rpwe;j “Neu eph;thfk;” vd;w ghuhl;L ngw;w epWtdk;.

• BBC, UTV, MTV & ZEE TV Nghd;w njhiyf;fhl;rpfspy; “nray;Kiw” gw;wpa Mtzg; glf; fhl;rpfs; fhl;lg;gl;Ls;sd.


,af;fk;mjpfk; gbf;fhj> njhopy; El;g mwpTk; ,y;yhj ,th;fs; vg;gbr; rhjpf;fpwhh;fs;?

,th;fspd; ,af;fj;jpy; cs;s rpwg;G mk;rq;fs;:

Network Design (highly dependent) Information (Simple, yet effective) Transportation (Mass Transportation) Inventory (Cycles & Wooden Crates) Warehousing (All at customer place & Rly Station)


VLP : Vile Parle (Suburb in Mumbai)

9E12 : Code for Dabbawallas at Destination E : Express Towers(Bldg. Name)12 : Floor No.

E : Code for Dabbawallas at Residential station.3 : Code for Destination station (E.g.. Nariman Point)


,e;jj; jfty;fs; Ghpfpd;wdth?


,e;j Neuj;jpy; eilngWk; nray;fs;:

• bgd; ghf;];fs; itf;fg;gl;Ls;s kug; ngl;bfs; rhpahd bnua;d;fspy; yf;Nf[; fk;ghh;l;nkz;by; Vw;wg;gLfpd;wd. (ngUk;ghYk; filrp fk;ghh;l;nkz;l;)

• gazk; Jtq;FfpwJ. 11.20 kzpf;Fs; midj;Jg; gFjpfSf;Fk; bgd; ghf;];fs; nrd;wile;J tpLfpd;wd.



• bgd; ghf;];fs; Fwpg;gpl;l ];Nl~d;fspy; ,wf;fg;gLfpd;wd.

• ,wf;fg;gl;l bgd; ghf;];fs; mtw;wpy; cs;s destination areaand destination buildingFwpaPLfSf;F Vw;g mLf;fp itf;fg;gLfpd;wd.



• rhpahd egUf;F bgd; ghf;];fs; mspf;fg;gLfpd;wd.

• rpy Fwpg;gpl;l ];Nl~d; my;yJ mYtyfq;fspy; mjpfkhd

thbf;ifahsh;fs; ,Ue;jhy; me;j ,lq;fSf;F 3 my;yJ 4 lg;ghthyhf;fs; Nrh;e;J gzpahw;Wfpd;wdh;.


• Vwj;jho xU kzp Neuj;jpw;F Kd;G mspf;fg;l;l bgd;

ghf;];fs; jpUg;gp mspf;fg;gLfpd;wd.

• lg;ghthyhf;fs; mjidg; ngw;Wf;nfhs;tJ ,e;j Neuj;jpy;jhd; elf;fpwJ.


lg;ghthyhf;fs; mth;fs; bgd; ghf;];fisg; ngw;W te;j Fwpg;gpl;l ];Nl~d;fspy; kPz;Lk; xd;W $Lfpd;wdh;. jpUk;gg; ngwg;gl;l bgd; ghf;];fs; (rhp ghh;f;fg;gl;L) mLf;fg;gLfpd;wd.



• bgd; ghf;];fs; kPz;Lk; mit nry;y Ntz;ba

,lq;fSf;fhd ,uapy;fspy; Vw;wg;gLfpd;wd.

• Fwpg;gpl;l ];Nl~d;fis mit nrd;W milfpd;wd.


• ,e;j Neuj;jpy; eilngWk; nray;fs;:

• jpUk;g te;j bgd;ghf;];fs; mtw;wpw;Fhpa nghWg;ghsh;fsplk;

xg;gilf;fg; gLfpd;wd.

• mit thbf;ifahsh;fspd; ,y;yq;fisr; nrd;W milfpd;wd.


• ,e;j lg;ghthyhf;fspd; nray;Kiwia mt;tg;NghJ gpugykhdth;fs; ghh;itapl;L tpag;gJ eilKiw.

• rpy tUlq;fSf;F Kd;G ,e;jpah te;jpUe;j Nty;]; (,q;fpyhe;jpd; xU gFjp) murh; “rh;r;Nfl; ,uapy;Nt ];Nl~dpy;” fhj;jpUe;J lg;ghthyhf;fspd; nray;ghl;ilg; ghh;itapl;L kfpo;e;jhh;.

• mLj;j Kiw ePq;fs; Kk;ig nry;Yk;NghJ tha;g;Gf; fpilj;jhy; ePq;fs; ,th;fspd; nraiyg; ghh;itaplyhk;.

ghh;itahsh;fs;


• ntWk; 200 &gha; rh;tP]; rhh;[; %yk; 50 Nfhb &gha; “lh;d; Xth;”

• uhkrhkpf;Fg; Nghf Ntz;ba “urk; rhjKk;” KUfjhRf;Fg; Nghf Ntz;ba “kPd; Fok;Gk;” xNu xUehs; ,lk; khwpdhy; vd;d MFk;?

• Jy;ypakhd nray;ghLfs; - Neuk;> ,lk;> egh; vjpYk; jtW elg;gjpy;iy. mg;gbahdhy; ve;j msT fl;Lf;Nfhg;G ,Uf;f Ntz;Lk;?

• xNu xU NMTBSATf;Fg; gjpyhf ,J Nghd;w gj;J rpwpa mikg;Gf;fs; ,Ue;jhy; ,e;jg; gzp vg;gb elf;Fk;? ,Nj yhgk; ,Uf;Fkh?

• NtW ve;jj; njhopy; JiwapyhtJ ,J Nghd;w xU nray;Kiw rhj;jpakh? (Fiwe;j KjyPL> mjpf lh;d;Xth;> rhpahd yhgk;> epue;ju tUkhdk;)

jfty;fs; & Nfs;tpfs;


Please send your comments to: [email protected]

dabbawallas

Education

soft skills behavioral

day workshops

tamil english

tiffinseffective interactive

approxeffective interactive

day mytyf neuk

ej neujjpy eilngwk nrayfs

bgd ghffs fwpggpllnl