d) - work2future · ms office fundamentals ... participants must have basic computer skills and be...

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MICROSOFT OFFICE COMPUTER COURSES

MS Excel 2016 Basic ........................................................................................................ 4 MS Excel 2016 intermediate .......................................................................................... 4 MS Excel 2016 advance .................................................................................................. 4 MS PowerPoint 2016 basic ............................................................................................ 5 MS PowerPoint 2016 intermediate ............................................................................... 5 MS PowerPoint 2016 advanced .................................................................................... 5 MS project 2016 basic .................................................................................................... 6 MS Project 2016 intermediate....................................................................................... 6 MS Project 2016 advanced ............................................................................................ 6 MS Word 2016 basic ....................................................................................................... 7 MS Word 2016 intermediate ......................................................................................... 7 MS Word 2016 advanced ............................................................................................... 7 MS Office Fundamentals .............................................................................................. 7

ADDITIONAL COMPUTER COURSES

Digital literacy……… ....................................................................................................... 8 Google Drive .................................................................................................................. 8 Intro to computers ........................................................................................................ 8 Intro to web design (NEW) ……… ................................................................................... 9 Introduction to programming……… ............................................................................ 9 Software Development Fundamentals…………………………………...…………....………………...9 Web 2.0/ LinkedIn ……………….…………………………………...………………………………..… …..……. 9 QuickBooks 2016 basic ................................................................................................. 10 QuickBooks 2016 intermediate ................................................................................... 10 QuickBooks 2016 advanced ......................................................................................... 10

SKILL UPGRADE COURSES

Introduction to quality management (NEW) ……………………………………… ...…………….11 Software product development (NEW) ……………………………………………….………………..11 Software product launch and marketing (NEW) ……………………………………….………...11 Administrative Support ............................................................................................... 12 Business math ............................................................................................................... 12 Business Writing .......................................................................................................... 12 Bookkeeping and accounting basics ........................................................................... 13 Bookkeeping and accounting intermediate ............................................................... 13 Bookkeeping and accounting advanced ..................................................................... 13 Build & Protect Professional Social Media Profiles ............................................... 14 Call Center training ..................................................................................................... 14

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SKILL UPGRADE COURSES (CONT’D)

Hospitality ..................................................................................................................... 15 Notary Public................................................................................................................ 15 Leadership Bootcamp ................................................................................................... 15 PERSONAL BRANDING ……………………………………………………………………………………………...16 Presentation Survival Skills........................................................................................ 17 Project management Fundamentals .......................................................................... 17 Supreme Customer Service .......................................................................................... 18 Technical Writing ........................................................................................................ 18

JOB READINESS COURSES

Career Development ..................................................................................................... 19 Interviewing 101 .......................................................................................................... 19 Career Explorations ..................................................................................................... 20 Executive Coaching………………………………………………………………………………………………….20 Emotional Intelligence ………………………….……………… ................................................. .21 Job Search ..................................................................................................................... 21 Resume/ LinkedIn Critique ........................................................................................... 22 Resume Development.................................................................................................... 22

ON-LINE COURSES

AVI .................................................................................................................................. 23 Metrix Learning……… ................................................................................................... 23

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Computer Courses

MS Excel 2016 Advance (20 hour course) Prerequisites: MS Excel Intermediate workshop or equivalent experience. This course builds on the skills and concepts taught in MS Excel 2016 Intermediate . Stu-dents will learn: • advanced formulas, as well as lookup functions such as VLOOKUP, MATCH, and INDEX. • about data validation and database functions such as DSUM • how to work with PivotTables and Pivot Charts • to import and export data

MS Excel 2016 Basic (20 hour course) Prerequisites: Introduction to Computers workshop or basic computer knowledge. This course covers the basic functions and features of Excel 2016. Students will learn how: • to increase efficiency and add value in

the workplace by creating and using data spreadsheets for everything from report compilation data to budg-et tracking

• analyze, chart, share and manage data for personal, business and financial

MS Excel 2016 Intermediate (20 hour course) Prerequisites: MS Excel Basic workshop or equivalent experience. This course builds on the skills and concepts taught in MS Excel 2016 Basic. Students will learn how to: • use multiple worksheets and workbooks efficiently • start working with more advanced formatting options including styles, themes

and backgrounds • create outlines and subtotals • create and apply cell names • work with lists and tables

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MS PowerPoint 2016 Basic (20 hour course) Prerequisites: Introduction to Computers workshop or basic computer knowledge. This course teaches you the basics of PowerPoint. Students will learn how to: • create and save on-screen slide shows • create slides for transparencies • create handouts • publish your PowerPoint presentation to the

Web

MS PowerPoint 2016 Intermediate (20 hour course) Prerequisites: MS PowerPoint Basic workshop or equivalent experience. This course builds on MS PowerPoint Basic. Students will learn how to: • draw format connectors, customize animation effects, create custom slide layouts,

format master text, adjust text objects, and customize handout and notes masters • work with charts in PowerPoint, customize chart layouts, animate charts, embed an

Excel chart, link an Excel worksheet, and update a linked excel worksheet • create custom tables, design and format SmartArt graphics, insert animations, insert

sounds, use macros, add action buttons, and insert a hyperlink • use templates and add comments, send and review presentations, use advanced

slide show options, create a custom show, package a presentation, and create a pho-to album

MS PowerPoint 2016 Advanced (20 hour course) Prerequisites: : MS PowerPoint Intermediate workshop or equivalent experience. This course builds on MS PowerPoint Intermediate. Students will learn : • how to customize slide masters • advanced formatting for text boxes, SmartArt, inserting and modifying shapes and

creating handouts by exporting to MS Word • how to draw and adjust a table, insert graphics and other objects and link or embed a

spreadsheet or a chart

Computer Courses (cont’d)

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MS Project 2016 Advanced (20 hour course) Prerequisites: MS Project Intermediate workshop OR equivalent experience. In this class you will learn advanced concepts and applications using Microsoft Project . It will also help more experienced users with advance concepts such as reports, WBS code, shapes, and macros. Students will also learn: • the application of variance

• customizing Project options

• working with baselines and multiple projects

• working with graphics

• calculating project cost

• filtering, sorting and grouping information

MS Project 2016 Intermediate (20 hour course)

Prerequisites: MS Project Basic workshop or equivalent experience. In this class you will become familiar with the menus, views, charts, tools of MS Project

Students will learn how to :

• create and manage simple projects

• work with tasks and project calendars and create basic reports • update projects, actual values, completion percentage, actual work and actual costs • view project statistics, costs, and a project critical path • check duration and work variance, Identify slipped tasks • save an interim plan and sort a report, define report contents and create a visual re-

port


MS Project 2016 Basic (20 hour course ) Prerequisites: Introduction to Computers work-shop or basic computer knowledge. MS Project Basic will simplify, consolidate and streamline your work of planning projects, man-aging resources and budgets, and tracking pro-gress of a project. Students will learn: • Project’s basic features • to create project task lists • how to use Project to manage resources • how to track, analyze, and filter projects • how to communicate the status of multi-

projects, share data, and link tasks

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MS Word 2016 Advanced (20 hour course) Prerequisites: MS Word Intermediate workshop or equivalent experience. Take your document word processing to the next level! Students will learn how to: • create mail merges, mailing labels and envelopes • work with objects and document backgrounds, forms, & macros • customize the quick access toolbar and keyboard shortcuts • work with long document features such as table of contents, indexes and bibliog-

raphies

MS Word 2016 Intermediate (20 hour course) Prerequisites: MS Word Basic workshop or equivalent experience. This course is designed for individuals who wish to learn more of MS Word 2016. It builds on the skills and concepts taught in Word 2016 Basic. Students will learn how to: • create and modify styles, create and format sections, work with columns, format ta-

bles, print labels and envelopes

• use templates, work with graphics and web features such as hyperlinks

MS Word 2016 Basic (20 hour course) Prerequisites: Introduction to Computers workshop or basic computer knowledge. This course covers the basic functions and features of MS Word 2016 Students will learn how to: • enter, edit text, save, and browse documents • enhance the appearance of a document by using

various formatting options


MS Office Fundamentals (12 hour course) Prerequisites: Basic computer skills. Gain a foundation in 4 of the most demanded Microsoft Office programs: Word, Excel, PowerPoint and Access. Learn everything you need to get started, creating and manag-ing: • documents and spreadsheets • presentations and databases. Each one of this 4 day series will be dedicated to each program. Must attend all 4 days.

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Additional Computer Courses

Google Drive (20 hour course) Prerequisite: Microsoft Word Basic, Excel Basic and PowerPoint Basic. Google Docs is a free Web-based application in which documents and spreadsheets can be created, edited and stored online. Files can be accessed from any computer with an Internet connection and a full-featured Web browser. Users of Google Drive can import, create, edit and update docu-ments and spreadsheets in various fonts and file formats, combining text with formulas, lists, tables and images. Google Drive it’s compatible with most presentation software and word processors.

Students will learn:

• all about Google Drive

• getting started with Google Drive

• creating Google documents & spreadsheets

Digital Literacy (32 hour course)

Prerequisite: Basic computer knowledge. Students will learn the skills necessary to communicate with the world in multiple media formats in a healthy, safe, and responsible manner. Specifically students will learn: • how to use the internet and web including internet safety, and etiquette,

• internet terminology

• how to use social media

• critical and creative thinking

Intro to Computers (16 hour course) Prerequisite: None. Jobs today require you to know how to use a computer. This training introduces basic keyboarding techniques to create professional looking documents. Students will learn: • how to create, develop, enhance and save Word documents

• how to create easy to use spreadsheets in Excel

• how to create dynamic presentation in PowerPoint including inserting text, ClipArt, sounds, and animation effects

• what the different icons mean in Outlook how to efficiently use your inbox to get orga-nized

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Intro to Web Design (40 hours course) Prerequisite: Intro to computers workshop or basic computer knowledge. In today's world, web pages are the most common medium for sharing ideas and information. Learning to design websites is an incredibly useful skill for any career path. Students will learn the languages HTML, CSS, and basic Javascript to create their own live homepages to serve as portfolios of their creations. By the end of this course, students will be able to explain how web pages are developed and viewed on the Internet, analyze and fix errors in existing websites, and create their very own multi page websites.

Additional Computer Courses (cont’d)

Intro to Programming (16 hour course)

Prerequisite: Intro to computers workshop or basic computer knowledge. This course provide students with the understanding on how software programs are design, de-veloped and tested using standard software development practices. This course DOES NOT teach a specific programming language. Students will become familiar with: • introduction to Software Development Life Cycle • 3 Categories of Programming • mathematical and Conditional Operators • this workshop is intended for use as an introduction to these concepts for students who have

no prior programming experience.

Web 2.0/ LinkedIn (16 hour course)

Prerequisites: Participants must have basic computer skills and be able to use a MS Office soft-ware and Internet Browser. Also Must have: • an e-mail account and be able to access that e-mail account from w2f computers (must

bring/ know your sign-in User ID and password) • bring a Flash Drive with the following files on the drive : Completed resume in a MS Word doc file format and a professional facial picture in jpeg format. After this class, students will : • have their own LinkedIn account • maximize LinkedIn use to find new and hidden opportunities through different networks

increasing the effectiveness of your company marketing/ exposure and/ or career climbing .

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Additional Computer Courses (cont’d)

QuickBooks 2016 Basic (20 hour course) Prerequisites: Bookkeeping & Accounting Series workshops QuickBooks is a small business accounting package that organizes and tracks finances in one place. QuickBooks displays a snapshot of business information, prints checks, issues purchase orders, tracks inventory, pays employees and bills customers. Students will learn how to : • generate and interpret business reports to gain business insight on financial, custom-

er, vendor, product, and employee information bank with QuickBooks • work with lists and manage and invoice customers

QuickBooks 2016 Intermediate (20 hour course) Prerequisites: Bookkeeping & Accounting plus QuickBooks Basic workshops This course will go beyond the basic introductory concepts. Students will learn how to: • manage vendors and pay bills • track inventory • run payroll • use QuickBooks Reports • perform QuickBooks maintenance • customize QuickBooks

QuickBooks 2016 Advanced (20 hour course) Prerequisites: Bookkeeping & Accounting plus MS QuickBooks Intermediate workshop . The QuickBooks 2016 Advanced course will provide an opportunity for hands-on practice of the software fundamentals introduced in the Basic and Intermediate courses. Students will navigate the software to accomplish common business tasks and work independently to complete exercises using sample business scenarios. In this course, you will explore preferences, troubleshooting, and core functions of the soft-ware. Students will learn to: • create a company file

• perform data entry tasks to input customer & vendor records

• import and Export data to populate lists and run reports

• use the Layout Designer to customize templates and forms

• perform maintenance and create backup company files

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Skill Upgrade Courses

Introduction to Quality Management (40 hour course) Prerequisites: Basic computer skills Quality management systems are an integral part of the functioning of businesses, small and large. It ensures an organization, product, or service is consistent. This course will introduce the concept of quality management and the standards, such as ISO 9000 and its specifications.

Software Product Development (16 hour course) Prerequisites: MS Excel at Intermediate Level, MS Project Basic (preferred) Formation of a project to develop a software product Five (5) Phases of software product development Overseeing development from concepts to final product launch.; there will be a project for developing a software product to monitor people’s health. What is learned in this workshop: • How to develop a requirement statement • Market research for defining a competitive product • Where and how to get resources for the project, personnel, consultants, etc • What are the tasks that make up the project? • What are the costs associated with the project, salaries, outside services? • What are criteria for success of the software, product launch? • What are the contingencies that must be considered, how to resolve issues? • Using Agile scheduling and integration for the project

Software Product Launch & Marketing (16 hour course) Prerequisites: MS Power Point Intermediate, MS Word Basic, MS Excel Basic Develop a project for launching a software product into the market place, primarily fo-cused on the activities of marketing, sales and customer support. A software product would be used for exercises to gleam the information needed for learning What is learned from this workshop • What are the activities involving the launch of a new product? • How to determine pricing and competitive advantages • Development of marketing collateral • Development of advertising • Training requirements, customers and company customer service

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Skill Upgrade Courses (cont’d)

Administrative Support (16 hour course)

Prerequisites: Basic computer knowledge, comfortable with emailing systems and some prior ad-ministrative work experience.

In this course students will learn the core skills that will help use their resources efficiently, mange their time wisely, communicate effectively and collaborate with others skillfully. Other things that students can expect to be covered are:

• advanced secretarial skills

• how to support an organization during troubled economic times

• help manage projects and balancing deadlines

• target professionals networks

• take advantage of social media as a tool to market yourself

Business Math (12 hour course)

Prerequisites: None.

Business Math deals with money! Who can’t benefit from having a better understanding of mon-ey and finance? Business Math is mathematics used by financial ,

manufacturing, construction, commercial industries to record and

manage business operations in accounting, inventory management, marketing,

measurements, sales forecasting, financial analysis and more.

Business Math is information everyone needs no matter the industry. Even for personal use!

Business Writing (16 hour course)


This workshop addresses both beginning & advanced business writing.

Sales proposals, meeting minutes, reports, employee announcements—your written communica-tion can make or break your professional reputation. Communication happens only when you write something that somebody else can read and understand. Students will learn:

• The stages of writing

• The Proposal

• The three C’s

• Dealing with specific requests

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Bookkeeping and Accounting Intermediate (20 hour course)

Prerequisites: Basic computer knowledge, MS Excel experience and Bookkeeping and Accounting Basic.

In the Intermediate Bookkeeping and Accounting work-shop you will learn how the recording of financial trans-action leads to the management of an organization’s finances. After delving deeper into the Balance Sheet, Profit and Loss Statement, and Cash Flow Statement, you will learn the bookkeeping process from start to finish. Upon completion of this workshop students will be able to describe: • intermediate accounting terminology and concepts

• generally accepted accounting principles (GAAP)

• double entry accounting theory and practice (debits and credits and T-accounts)

Bookkeeping and Accounting Advanced (20 hour course)

Prerequisite: Basic computer knowledge, MS Excel experience and Bookkeeping and Accounting Intermediate.

In the Advanced Bookkeeping and Accounting workshop you will learn more concepts and tech-niques that may require interactions with accountants and financial analysts. As bookkeepers record underlying transactions it is useful to understand how the information is used by others in the organization, including management. Upon completion of this workshop students will be able to describe:

• financial reporting and break-even analysis

• payroll, hiring, inventory, and asset accounting

• basic taxes

• financial controls

• capital budgeting techniques

Bookkeeping and Accounting Basic (20 hour course)

Prerequisites: Basic computer knowledge and MS Excel experience required.

In this workshop you will be introduced to concepts, terminology and practices of basic bookkeeping. You will learn how documents such as invoices, purchase orders, receipts, bank deposit slips and pay checks represent transactions that help companies maintain control and improve performance.

Students will learn:

• the accounting equation: Assets = Liabilities + Equity

• cash basis accounting versus accrual accounting

• basic accounting terminology and concepts

• elements of the balance sheet and profit and loss statement

• the difference between customers, vendors, and employees

• purchase orders, invoices, receipts, and checks

• computerized accounting


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Build & Protect Professional Social Media Profiles (12 hour course )


This course introduces students to social media commonly used in most business environ-ments as marketing and recruitment tools as well in the job search process. Students will explore LinkedIn, Facebook, Indeed and other relevant social media platforms, which play an important role in todays fast paced environment The class will also explore how to connect with and be found by recruiters and employers. Students will develop their social media vocabulary and learn how to build an account. Other im-portant concepts that will be covered are safety and security, so clients will better under-stand account and privacy settings. Clients will also learn about what employers are look-ing for in a potential candidate on social media.

Call Center Training (20 Hours course)


This course will introduce the different facets of CRM and identify who the customers re-ally are. It will also analyze the key components of CRM and explore how it can be inte-grated within an organization. As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze tech-nical and complicated systems. This one day course sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its bene-fits, and how to coordinate the base requirements for a CRM undertaking. This workshop will help Students learn:

• The nuances of body language and verbal skills

• Aspects of verbal communication such as tone, cadence, and pitch

• Questioning and listening skills

• Effective ways to negotiate

• The value of personalizing their interactions and developing relationships

• Demonstrate an understanding of the terms and bene-fits of CRM on a company’s bottom line

• Analyze the different components of a CRM plan

• Describe how CRM creates value for organizations and customers

• Consider developmental roles that have the greatest impact on CRM

• Intro to Software (Salesforce,Vocalcom)

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Hospitality (16 hour course)


This course will touch on Supervisory Skill Builders to provide supervisors with insight into the many facets of tourism. Explore skills and competencies needed to manage time, fa-cilities and quality guest service. Students will learn how:

• learn how to communicate effectively, motivate em-ployees, resolve workplace conflicts, and to gain the respect, trust and support from their colleagues.

• go through the TRAC: Front Desk Representative pro-gram which is an intensive training that will give them skills, knowledge, and step-by-step task breakdowns needed to be job ready .

Leadership Boot-camp (20 hour course)


You are in for an exciting journey. As a general rule, supervisors have more responsibility and make more money than other employees. Supervising also involves more work and greater stress. Supervisory positions are challenging because you become responsible for more results even though you don’t do all the jobs. That’s the opportunity. If you can im-prove performance through your efforts with a small group, you can do it with larger groups as you learn more, develop your skills, and progress in your career.

Notary Public Basics (12 hour course)


Did you ever wonder what a notary public does? This class will dispel the mystery. In this class you will learn the basics of being a Notary and that they are a public official who nota-rizes legal documents and who can also administer and take oaths and affirmations. In the United States, the Notary is a signing agent, also known as a loan signing agent, who specializes in notarizing mortgage and real estate documents. Learn some of the duties of a Notary. Explore job opportuni-ties as well as the industries that utilize a Notary Public. .

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Personal Branding (16 hour course)


This course is an exploration about the impact we want to have in life and work. Participants will consider and define the influence that they can have on their life and work. They will also learn skills for success and how to create those circum-stances.

• What is covered:

• Importance of a personal brand • Your brand approach to others • Looking at the outside and the inside • Setting goals • Networking for success • Communication strategies • Building your credibility • Brand You • Living your brand • Managing your social media presence • Having influence • Dealing with challenging people • Presentations and meetings

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Presentation Survival Skills (16 hour course)


A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this workshop, you will master the skills that will make you a better speaker and presenter. During this workshop, you will:

• Identify ways to gain rapport with your audience

• Learn techniques to reduce nervousness and fear

• Recognize how visual aids can create impact and attention

• Develop techniques to create a professional presence

• Learn some different ways to prepare and organize information

• Prepare, practice, and present a short presentation

Project Management Fundamentals (24 hour course)


Project management isn’t just for construction engineers and military logistics experts. Today, in addition to “regular” job duties, managers, supervisors, and team leads are often expected to take on extra assignments—and to get that additional job done well, under budget, and on time. This course will familiarize you with the most common terms and the most current thinking about project management.

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Supreme Customer Service (20 hour course )


Building a reputation as an organization that provides exceptional customer service doesn’t hap-

pen by accident. It requires understanding your customers, interdepartmental teamwork, pro-

fessional communications, and continuous process improvement. Growth and success are con-

tingent upon developing a customer service culture that is consistent, action oriented, collabora-

tive, and demonstrated by individual and collective efforts.

Students will :

• explore how important customer service is at any level or organization through role-play, ac-tivities and self-exploration

• be able to demonstrate their knowledge and skills in work areas that employer’s value and exhibit commitment to professional growth .

Technical Writing (24 hour course) Prerequisites: None.

Have you ever purchased furniture requiring assembly that contained an overwhelming number

of pieces that fit compactly into a box? If, after unloading all the pieces, including the hardware,

it assembled easily, then you have a good technical writer to thank. If not, you have gained an

appreciation for what good technical writers do, albeit the hard way. Technical writers make our

lives easier through much of the work they do. The most common examples of technical writing

are user manuals, software installation guides, Standard Operating Procedures, Service Level

Agreements, Request for Proposal, legal disclaimers, company documents (memos, reports, poli-

cies, procedures, product information, etc.), annual reports, and help files. Often technical

writing documents contain a lot of complexity. For example, user manuals that come with every-

thing from televisions to washing machines to gaming devices often contain photographs, dis-

claimers, numbered diagrams, sequenced instructions, flow charts, a troubleshooting guide, the

warranty, and contact information for customer support.

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Job Readiness

Career Development (One-on-One) Prerequisites: None.

Take your job search to the next level! In this very focused individual appointment with one of our Career Advisors, discuss any job search topic you wish to boost the power of your search and/or career direction.

Topics include Career Choice and direction, Interviewing and Mock Interviewing, Network-ing and LinkedIn, Penetrating the ‘Hidden Job Market’, using a “Secret” database to Expand Your Job Targets, understanding of Change Management and Time Management or just getting motivated to take the next step!

Interviewing 101 (4 hour course)

Prerequisites: None. Getting ready and being well prepared for a job interview could very well be one of the most important moments of your career. Landing the perfect job can be a challenge but just a little preparation and thought ahead of time can have enormous effects on your interviewing skills. Students will learn the issues of the interviewing process, such as:

• common interview questions

• what employers want

• body language

• mock interviews

• phone interviews

• behavioral interviews

• closing the interview

• thank you notes

You'll be just ready for your next in-terview after attending this work-shop.

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Job Readiness Courses (cont’d)

Career Explorations (6 hour course) Prerequisites: INTERMEDIATE com-puter and internet skills

After a layoff or between jobs

may be one of the greatest op-

portunities to “rethink” your ca-

reer direction, especially with so

many options for free training to

change careers or upgrade your

skills. Do you feel “lost” about

what to choose next? Are you

considering two or three different options for a possible career change and you’re not

sure which road to take? In this class you will take two of the most widely used career,

personality and interest assessments to see how your “natural” abilities and personality

may fit certain job titles and/or career directions.

Executive Coaching (One-on-One)

Prerequisites: A Master’s degree or above in

any field (OR) a Bachelors’ degree AND the title “Manager” or above in a previous posi-tion. Do you want to learn techniques for

Senior Managers, Directors and VPs –

even CEOs to find new positions, re-

duce stress, learn leadership, time

management and career change

strategies, job search tactics, improv-

ing resumes, LinkedIn and advanced

interviewing techniques? Marky

Stein, your instructor has coached

executives and managers in startups

and in the Fortune 500 sector in

companies such as Levi-Strauss, Cisco Systems, Capital One and more. She has contribut-

ed to the Wall Street Journal and is the author of the bestselling books “Fearless Re-

sumes”, “Fearless Interviewing” and “Fearless Career Change” and will help you devise a

plan for short-term and long-term goals with realistic plans to reach them.

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Emotional Intelligence (9 hour course) Prerequisites: None.

Do you know that it’s not ONLY your “IQ” (Intelligence Quo-tient) but your “EQ” (EMOTIONAL Intelligence Quotient) that help you get the job and rise to the top of your profession? Interpersonal Com-munication skills can help raise your “EQ” by understanding your own thoughts and emo-tions AND those of others through skills like active listen-ing, neuro-linguistic program-ming and problem solving. This class will help you “tune in” and get clear about your and other people’s communication styles and help you become ever more valuable to your boss, coworkers and even your own family.

Job Search (3 hour course)

Prerequisites: None Psychologists have long said that the #2 most stressful thing in life is going through a ca-reer change, job transition or unemployment. Losing a job is a loss, just like losing a friend or loved one is a loss. Sometimes even our own families and best friends can’t really un-derstand what we’re going through even if they try to. You MIGHT find out in this class that you are spending TOO MUCH time on your job search and not enough time for the things that matter most – your good health, stress management, time management, change management, emotional support and peace of mind. Learn how to search for a job strategically and move from frustration, grief, anger, loss of identity and even shame into a brighter and exciting future with scientifically proven techniques.

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Resume Development (2 hour course)

Prerequisites: You must bring a PRINTED HARD COPY of your resume Learn the “do’s and don’ts” of resume writing! If you are confused about your resume be-cause everyone tells you different things about what you should include on it or how to format it, you’ll get the latest, universally accepted resume information and how you can make YOUR resume stand out from your competitors. Most important, learn how to attract the attention of the employer within the first 3-7 seconds they lay eyes on your resume and make them pick up the phone and call you for an interview! Also learn the special Key Words and “Buzz Words” that will get your resume to the top of the stack. After this class you will be able to write your resume at home and show it to a Career Ad-viser for more input and tailoring. IMPORTANT NOTE: YOU MUST BRING A PRINTED HARD COPY of your resume to class. If you don’t have this, YOU MUST print it out BE-FORE class in Room 7 computer lab. Resumes on your phone will not be accepted.

Resume/ LinkedIn Critique (One-on-One)


If you already have a re-sume that’s effective and you want to make it even better, but you’re not sure how, then maybe all you really need is some advice from our experienced and talented Career Coach, Marky Stein. Bring your resume on a flash drive. If you want to target a spe-cific job posting, bring that too.

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Online Courses

work2future proudly offers online courses from the following providers: • Advanced Vocational Institute (AVI) • Metrix Learning

These courses are tailored to the individual job seeker’s needs, are available in a wide range of occupational and vocational topics, and are fun, fast,

and fully interactive! See a Career Adviser today to learn more about them!

• Advanced Vocational Institute High quality online education tailored to the individual job seekers needs is the fo-cus of AVI. A variety of new courses are now available through Advanced Vocational Institute. For more information visit: http://www.work2future.biz/images/AVI.OnlineWorkshops.pdf • Metrix Learning Metrix Learning offers flexible, easy-to-use online courses and skills assessments that help job seekers increase their marketability to prospective employers. For more information visit: http://www.metrixlearning.com

http://www.work2future.biz/images/AVI.OnlineWorkshops.pdf

http://www.work2future.biz/images/AVI.OnlineWorkshops.pdf

http://www.metrixlearning.com

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d) - work2future · ms office fundamentals ... participants must have basic computer skills and be...

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