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  • 7/29/2019 $CWTR Coldwater Creek Jan 2012 Corporate Investor ICR Presentation Slides Deck PPT PDF

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    14thAnnual ICR XChange Conference 2012

    Jill Dean, President and Chief Merchandising Officer

    Jim Bell, Senior Vice President and Chief Financial Officer

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    SAFE HARBOR

    2

    The following information contains forward-looking statements, including statements regarding our

    plans to revitalize our product appeal and improve our financial performance. These forward-looking

    statements are based on Managements current expectations and beliefs, as well as a number of

    assumptions, estimates and projections concerning future events. These statements are subject torisks, uncertainties, assumptions and other important factors, many of which are outside

    Managements control, that could cause actual results to differ materially from the results discussed

    in the forward-looking statements. You are cautioned to review the risks identified in our SEC

    reports and not to put undue reliance on such forward-looking statements because actual results

    may vary materially from those expressed or implied.

    All forward-looking statements are based on information available to Management on this date, and

    Coldwater Creek Inc. assumes no obligation to, and expressly disclaims any obligation to, update or

    revise any forward-looking statements, whether as a result of new information, future events or

    otherwise. We operate on a fiscal calendar widely used in the retail industry that results in a given

    fiscal year consisting of a 52- or 53-week period ending on the Saturday closest to January 31 of

    the following year. For example, references to fiscal 2010 refer to the fiscal year ended January

    29, 2011.

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    PREMIUM MULTI-CHANNEL SPECIALTY RETAILER

    Retail

    Catalog

    E-Commerce 77% of total sales in Q3

    2011

    414 locations (1)

    366 Premium

    39 Outlets

    9 Day Spas

    LTM Q3 2011 circulationof 65 million

    Key traffic driver forstores and e-commerce

    21% of total sales in Q32011

    Best in class performance

    www.coldwatercreek.com

    3

    Coldwater Creek iscommitted to

    creating a unique

    and personal brand

    experience that

    reflects the multiplefacets of our

    customers lifestyle,

    recognizes her

    individuality, and

    delights her wi th

    meaning andinspiration.

    Coldwater Creek Today

    Coldwater Creek Today

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    Typically between the ages of 45-65

    Her average household incomeexceeds $75,000

    She is college educated

    She sees age as an attitude, not a

    numberShe loves print, pattern and colorin her wardrobe

    She is looking for fits that flatter

    and styles that are age appropriate

    OUR CUSTOMER

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    OUR HISTORY

    5

    Opened firs tpremium retail stores

    Reached $1 billion insales and $520 in SSF

    1999 2006

    Successful store

    growth period20092000

    Product offering lost

    focus2010 2011

    Hired new managementteam to execute

    turnaround

    Historical TimelineHistorical Timeline

    Note: Our fiscal year ends on the Saturday closest to January 31 of the following year.

    Premium Store Sales Per Square FootPremium Store Sales Per Square Foot

    Business outgrewdirect modelinfrastructure

    $516 $520$456

    $350 $336 $303

    $-

    $200$400

    $600

    FY 2005 FY 2006 FY 2007 FY2008 FY 2009 FY 2010

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    Phase 2

    Revitalize productappeal

    Restore the brandimage

    Improve financialperformance

    ROADMAP TO A TURNAROUND

    Phase 1

    Implemented inventorymanagement

    disciplines

    Begin to implementnew merchandisingdirection

    Begin to roll out storeoptimization program

    2011 2012 2013 & Beyond

    6

    Phase 3

    Leverage supplychain efficiencies

    Expand implementationof Made For Outletproduct strategy

    Evaluate opportuni tyto grow out let storebase

    Reevaluate smallermarket growth

    opportunity

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    Revitalizing the ProductJill Dean, President and Chief Merchandising Officer

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    STRATEGIC ASSORTMENT ARCHITECTURE

    Create collections with lifestyle focus

    Offer the appropriate balance of fashionand novelty

    Build penetration of opening pricepoints

    Increase seasonal investment in color,print and pattern

    Grow dresses, skirts, outerwear, andaccessories categories

    8

    Broaden Customer Appeal

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    Maximize top 30 styles and provenwinners

    Invest in franchise fabrications andyarns

    Consistently offer fashion essentialsthat are updated every season

    Develop and execute against a rigoroustesting process

    Maintain open to buy and ability tochase

    BALANCE CATEGORYINVESTMENTS

    Reduce Assortment Volatili ty

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    INVENTORY PRODUCTIVITY

    Plan and execute to a higher regularpriced sell through

    Reduce inventory depth

    Narrow size offering in store

    Increase freshness by adding miniflows

    Full time in-store sale section toimprove inventory turnover

    Increase Inventory Turnover

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    CROSS CHANNEL MERCHANDISING

    Align brand-right messagingacross channels

    Seasonal marketing campaigns

    Major merchandise promotionsfocused on the Top 30 styles

    Consistent execution of

    compelling outfits with focus onthe target customer

    Enhanced shopping experienceboth in store and online

    Improved navigation throughmerchandising by lifestyle

    11

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    BUILD SUPPLY CHAIN CAPABILITY

    Grow direct sourcing penetration

    Broaden vendor and country of origin base, reduce dependency on China

    Improve speed to market and reduce cycle time

    Design & develop into franchise fabrications & yarns, projected over multiple seasons

    12

    Reduce Unit Cost and Shorten Lead Times

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    Financial Highlights

    Jim Bell, Chief Financial Officer

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    Drive Gross MarginExpansion

    Improve Cash Flow

    Leverage Our Current CostModel

    Optimize Store Fleet

    KEY FINANCIAL INITIATIVES

    Change Financial Architectureto Improve Performance

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    Restore gross margins via leaner inventory buys and higher regular price sell through

    Mitigate costs and reduce sourcing cycle time by refining supply chain strategies

    Deliver refined promotional and markdown strategy

    Leverage realized reduction in occupancy and buying expenses

    INITIATIVES TO DRIVE GROSS

    MARGIN EXPANSION

    15

    Note: Our fiscal year ends on the Saturday closest to January 31 of the following year.

    GROSS MARGIN44.6%39.1%

    34.2%32.2% 31.3%

    27.1%

    20.0%

    25.6%

    31.3%

    36.9%

    42.6%

    48.2%

    FY 2006 FY 2007 FY2008 FY 2009 FY 2010 LTM Q3 2011

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    INVENTORY MANAGEMENT STRATEGY

    Strategy for more frequent product flows and a renewed focus on product lifecyclesand seasonal timelines

    Maintain open-to-buy positions and fill with trending categories

    Maintain permanent sales section to speed inventory turn

    Better buying = better inventory turns = better cash flow

    Goal to increase inventory turnsto approach 5x per year.

    16

    INVENTORY TURNS

    4.7 4.7 4.8 4.6

    3.9

    2.0

    3.0

    4.0

    5.0

    6.0

    FY 2006 FY 2007 FY 2008 FY 2009 FY 2010

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    Removed approximately $125 million of SG&A from model from FY 2007 to LTM Q32011

    Expect to reduce expenses an additional $5-10 million in Q4 2011

    Highly leveragable expense structure provides significant opportunity for salesflow through to earnings with modest top line growth

    HIGHLY LEVERAGABLE MODEL

    17

    $124.4Mreductionin SG&A

    20072010SalesCAGR: (5.2%)

    20072010SG&ACAGR: (8.7%)

    ($ in millions)

    Note: Our fiscal year ends on the Saturday closest to January 31 of the following year.

    TOTAL OPERATING EXPENSES

    $387.1

    $460.9

    $396.8$373.5

    $350.7

    $336.5

    36.7%

    40.0%38.7%

    36.0% 35.7% 42.0%

    $250.0

    $300.0

    $350.0

    $400.0

    $450.0

    $500.0

    FY 2006 FY 2007 FY2008 FY 2009 FY 2010 LTM Q3 2011

    30.0%

    35.0%

    40.0%

    45.0%

    50.0%

    OperatingExpenses %toSales

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    OPTIMIZE STORE FLEET

    Young retail fleet average ageis approximately 6 years

    Opportunistically relocate and/orremodel to optimize store size

    Close ~10% or 35-45underperforming stores in the nexttwo years

    Store optimization program isexpected to yield approx $8M - $12Mincrease in pre-tax income

    18

    110 stores1120 stores

    2130 stores30+ stores

    8

    4

    9

    4011

    8

    2

    28

    14

    5

    2

    20 9

    33

    4

    9

    7

    4

    12

    11

    11

    2

    3

    12

    2

    3

    2

    15

    2

    3

    14

    16

    3

    8

    17

    2

    7

    10

    35

    4

    11

    2

    9

    9

    3

    31

    Current Store Locations

    2011 2013 & Beyond2012

    5 new stores / close 15 stores Close 15 stores Close up to 15 stores

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    Premium retail comparable salesdeclined 9% for November andDecember

    Gross margin to improve 200 to 400basis points

    Net loss per share of $0.18 to $0.24

    Inventory to be down high teens

    Q4 2011 OUTLOOK

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    COMPANY HIGHLIGHTS

    New talent in place with extensive industryexperience to execute revitalized merchandisingstrategy

    Proven multi-channel distribution model

    Significant margin expansion opportunity as a resultof highly leveragable infrastructure

    Significant investments made in people, processesand systems designed to drive future sales growthand margin improvement

    High brand awareness developed through long historyof great product and stellar customer service

    Exceptionally loyal and distinguished customerbase

    20

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