INDUSRTY ANALYSIS REPORT

BUSSINESS PROCESS OUTSOURCING IN INDIA

Under the Guidance of

Mrs. DeviAsst professor

PRESENTED BY

PALA CVA(13H61E0045)

CONTENTS

INTRODUCTION

SWOT &PEST ANALYSIS

COMPANYS INTRODUCTION

FINANCIAL COMAPARISON

FINDINGS &CONCLUSION

BPO [Business Process Outsourcing] has been the latest mantra in India today.

As the current sources of revenue face slower growth, software companies are

trying new ways to increase their revenues.

BPO is top on their list today.

IT services companies are making a quick entry into the BPO space on the

strength of their existing set of clients.

We hope to address all issues related to BPO in India on this portal.

INTRODUCTION

STRENGTHLarge no. of talented graduatesEnglish language benefit Well-developed IT industryStrong customer base of well known companies

WEAKNESSESLack of developmentCultural differencesScarce foreign language skills other than English. Lack of customer service culture

OPPORTUNITIESHorizontal and vertical expansion of existing customer base into new marketsTime zone difference between India and target marketsIncreasing awareness of outsourcing services

THREATSHigh Billing rates Political instabilityIncreasing technology automation.

COMPANYS INTRODUCTION

WIPROESTABLISHMENT 1945REVENUE 437.6bl(US$7.3billion) (2013-14)Website www.wipro.com

INFOSYSESTABLISHMENT 1981

REVENUE 42 million

Website www.infosys.com

TCLESTABLISHMENT 1968 REVENUEU S$ 13.44 billion (2013-14)Website www.TATACONSULTENCY.COM

AEGIS•ESTABLISHMENT 1969REVENUEU S$ 39 billion (2013)•Website www.aegis.com

HGS•ESTABLISHMENT 2000REVENUE 42 million•Website www.hindujaglobalsoultions.com

COMPARISION OF FINANCIAL INFORMATION

2010 2011 2012 2013 20140123456

WiproInfosystclageisHgs

2010 2011 2012 2013 20140123456

WiproInfosystclageishgs

2010 2011 2012 2013 20140

20406080

100120140160180

WiproInfosystclageishgs

2010 2011 2012 2013 201401234567

WiproInfosystclageishgs

2010 2011 2012 2013 20140

0.20.40.60.8

11.21.41.61.8

WiproInfosystclageishgs

Current Ratio of 5 companies Quick Ratio of 5 companies

Inventory Turnover Ratio of 5 companies Fixed asset turnover ratio of 5 companies

Total asset turnover ratio of 5 companies

FINDINGS • We observe that the Hercules has the higher current ratio and hero has the lower current

ratio.• We observe that the net profit ratios of all 5 companies are fluctuating throughout the

period and the BSA is having lower values compared to other companies• We observe that the net profit ratios of all 5 companies are fluctuating throughout the

period and the atlas copco having higher values compared to other companies

CONCLUSION

• The country today is on the threshold of globalization and teaming million are looking for higher level of growth together with equitable distribution of income to improve their lots. Generally the economic signs appear to be favorable for the country to improve its performance and in turn improve the lot of its people. Obviously; this improvement is going to reflect upon the Bicycle Industry in particular and transport segment in general. With customers of the country aspiring for higher and higher the current Bicycles users will be graduating to auto two-wheelers, but there will be a new population looking to the bicycle as means of transport. Similarly a new generation of buyer will look to bicycle as a mean of leisure recreation and good way to keep fit.

THNKING U