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VIPUL AGGARWAL Email: [email protected] (Area Manager, Amazon.in) Tel: +91-8171931999 | D.O.B: 25/07/1991 OBJECTIVE Seeking a challenging role in Operations/Business Analysis/S&SC/Marketing WORK EXPERIENCE Amazon.com AREA MANAGER 09 Months (Joined in May, 2016) This role hones my leadership and people management skills as I directly manage a team size of over 150 people to meet performance expectations and goals while ensuring service levels and schedule adherence Managing Operations in Fulfillment Center (FC) driving business growth. Strategizing & coordinating quality and productivity related projects. Enhancing customer experience by working on various matrices to ensure the faster and defect free delivery. Automated and de-skilled a manual process Improving Productivity by 15% and increasing FTQ by 21%. Strategized and lead the project for Reducing Customer Return shipments that saves approx. 10 lakhs annually. Improved Click to Ship metrics by 37% thereby ensuring faster processing and delivery of customer shipments Devised an algorithm to keep a constant check on Customer Order Processing time thereby reducing it from average 8 hours to 3.5 hours Consolidated Fast moving Items and improved productivity by 8% Imparting training and skill monitoring Identified and set up business related processes that helped in increasing the productivity by 19% Developed processes that helped in reducing the defects by 15% Strategized cost saving project by reducing the variations in system recommended and actual packaging type because of high human dependency thereby saving approx Rs 15 lakhs annually. Minimized mismatches between numbers of customer orders shipped and received by couriers in First Scan from 6% to 1.5%. Customer Returns reduction by analyzing the data in past trend and carrying out KKDs and JDIs Leading process improvements (Kaizen) and conducting root cause analysis. Reduced Full accountability for meeting operational goals Responsible for Strategic planning and ART Peak forecasting1 Analyzing data and workflow to identify opportunities for improvement Leading cost optimization initiatives Driving Change Management PREVIOUS WORK EXPERIENCE Ashok Leyland Limited DEPUTY MANAGER 43 Months (Joined in Sept., 2012) Plant coordinator to apply for DEMING award, a highly reputed International Award in TQM Department coordinator to implement, sustain, improve & drive Daily Work Management concept PPM reduction of line by implementing TQM tools Increased First Time Quality of line from 80% to 99% Project leader of the national project competition, IMPROVE organized by Ashok Leyland and won Merit Certification Innovated energy saving and effort reduction ideas in 12 different machine stations. Conceptualized, designed and lead the Project for Electrical energy saving that saves approx Rs 2 lakhs annually. Trained in & implemented Lean Six Sigma Green Belt category thereby reducing defects at vehicle Pre- Dispatch Inspection Area by 46% resulting in saving of Rs. 1.5 Lakhs annually Increased Manufacturing Quality Maturity Index from 88% to 97.6%.

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Page 1: DocumentCV

VIPUL AGGARWAL Email: [email protected]

(Area Manager, Amazon.in) Tel: +91-8171931999 | D.O.B: 25/07/1991

OBJECTIVE

Seeking a challenging role in Operations/Business Analysis/S&SC/Marketing

WORK EXPERIENCE Amazon.com

AREA MANAGER 09 Months (Joined in May, 2016)

This role hones my leadership and people management skills as I directly manage a team size of over 150

people to meet performance expectations and goals while ensuring service levels and schedule adherence

Managing Operations in Fulfillment Center (FC) driving business growth.

Strategizing & coordinating quality and productivity related projects.

Enhancing customer experience by working on various matrices to ensure the faster and defect free

delivery.

Automated and de-skilled a manual process Improving Productivity by 15% and increasing FTQ by

21%.

Strategized and lead the project for Reducing Customer Return shipments that saves approx. 10 lakhs

annually.

Improved Click to Ship metrics by 37% thereby ensuring faster processing and delivery of customer

shipments

Devised an algorithm to keep a constant check on Customer Order Processing time thereby reducing

it from average 8 hours to 3.5 hours

Consolidated Fast moving Items and improved productivity by 8%

Imparting training and skill monitoring

Identified and set up business related processes that helped in increasing the productivity by 19%

Developed processes that helped in reducing the defects by 15%

Strategized cost saving project by reducing the variations in system recommended and actual packaging

type because of high human dependency thereby saving approx Rs 15 lakhs annually.

Minimized mismatches between numbers of customer orders shipped and received by couriers in First

Scan from 6% to 1.5%.

Customer Returns reduction by analyzing the data in past trend and carrying out KKDs and JDIs

Leading process improvements (Kaizen) and conducting root cause analysis.

Reduced

Full accountability for meeting operational goals

Responsible for Strategic planning and ART Peak forecasting1

Analyzing data and workflow to identify opportunities for improvement

Leading cost optimization initiatives

Driving Change Management

PREVIOUS WORK EXPERIENCE Ashok Leyland Limited

DEPUTY MANAGER 43 Months (Joined in Sept., 2012)

Plant coordinator to apply for DEMING award, a highly reputed International Award in TQM

Department coordinator to implement, sustain, improve & drive Daily Work Management concept

PPM reduction of line by implementing TQM tools

Increased First Time Quality of line from 80% to 99%

Project leader of the national project competition, IMPROVE organized by Ashok Leyland and won Merit

Certification

Innovated energy saving and effort reduction ideas in 12 different machine stations.

Conceptualized, designed and lead the Project for Electrical energy saving that saves approx Rs 2 lakhs

annually.

Trained in & implemented Lean Six Sigma Green Belt category thereby reducing defects at vehicle Pre-

Dispatch Inspection Area by 46% resulting in saving of Rs. 1.5 Lakhs annually

Increased Manufacturing Quality Maturity Index from 88% to 97.6%.

Page 2: DocumentCV

VIPUL AGGARWAL Email: [email protected]

(Area Manager, Amazon.in) Tel: +91-8171931999 | D.O.B: 25/07/1991

Planned Inventory Management effectively by Demand estimation, Production planning and implementing

Kanban, JIT & Bin system to meet monthly requirements with a buffer stock for next month, thereby saving

approx Rs 15 lakhs annually.

Introduced Flexibility in 5 machines to accommodate different models for production.

Team leader for in house development of set up for chamfering operation of new model of pinion that saved

approx Rs. 23 lakhs

Machining of Spiral Bevel Gears Crown Wheel & Pinion of ratio 5.57 LH, 6.5 LH, 6.5 RH, 6.17 LH – 60S model

& 5.83 LH – 90S model

Member of Development Committee for developing new model for productionization of 6.14 LH ratio - 91S

model

Grinding of carbide blades, RSR & Spiron Cutter Setting & Gear profile measurements

Chosen out of 60 Trainees for studying and identifying factors affecting dealer & Customer relationship of

Ashok Leyland in Madurai(Tamil Nadu, India)

COST REDUCTION PROJECTS Ashok Leyland Limited

Reduction in the cost of machining of Spiral bevel gear (pinion) by 20%

Line balancing and optimum utilization of line

Introduced many POKA-YOKE like feed identification, teach summary etc. in line thereby increasing the line

uptime

CPC reduction by reducing cost of direct consumables by substituting them

CPC reduction by reducing the consumption of coolant in the machine using process/machine kaizens

Reduction in CPC by localizing the carbide blades

Localization of Stylus used in Gear profile measuring machine thereby cost saving of 12000 rupees on each

stylus

Productivity Improvement by warm up time reduction and set up change time reduction in grinding

operation, gear teeth cutting operation, hobbing operation, Lapping operation, robot gantry

Contingency plan development for comparing carbide blades to aid blade grinding operation

Reducing Gear teeth operation cost by optimizing cutter life

Development of contingency plan for viewing Gear profile checking reports without printing

Pinion grinding, size variation reduction by dressing program modification

SKILLS

Statistical Tools: Mean, Variance, Statistical Distributions, Control Charts, Hypothesis testing ,t-test, F-

test, Linear and Non-Linear Regression, ANOVA, Design of Experiments

Modeling Tools: Linear Programming, Statistical techniques (Regression Analysis)

Industrial/

Manufacturing Tools: Lean Manufacturing, Statistical Process Control, Quality Circles, TQM, Linear

Performance Pricing, Value Stream Mapping, KAIZEN, 5S, Kanban, Poka-Yoke,

Just-in-time, ISO TS 9001, ISO 9000, World Class PFD, PFMEA, Control Plan and

WIS/SOP designing,

COMPUTER SKILLS

Programming Languages: C, MATLAB

Software Packages: KIMOS, MINITAB, MS-Office

Page 3: DocumentCV

VIPUL AGGARWAL Email: [email protected]

(Area Manager, Amazon.in) Tel: +91-8171931999 | D.O.B: 25/07/1991

AWARDS & ACHIEVEMENTS

Given excellence award in manufacturing category, scoring highest in Ashok Leyland’s one year training

program

Secured second position in training program on ‘Design of Mechatronics System’ held at PSG college of

technology Coimbatore

Given best project award for ‘Energy saving in heat treatment furnace(Sealed Quench Furnace) for heat

treatment of Crown wheel & Pinion and Timing Gears’

Given best project/presentation for the Lean Six Sigma Project

3rd out of 60 participants in 10 km Marathon organized by Ashok Leyland

Winner of Inter College Sudoku Competition in Goonj – 2008 held at G.B.P.E.C., Pauri Garhwal.

EDUCATION/CERTIFICATION

Qualification Institute / Organization Board / University Year % / CGPA

Training Certification Ashok Leyland Ltd Ashok Leyland 2013

B.Tech. G.B. Pant Engineering College, Uttarakhand U.T.U 2012 73.5

A.I.S.S.C.E Greenway Modern School, Roorkee C.B.S.E 2008 75.8

A.I.S.S.E Greenway Modern School, Roorkee C.B.S.E 2006 85

OTHER ACTIVITIES

Organized and managed Art of Living camps in college

Coordinator in organizing 10 km Marathon run organized by Ashok Leyland Appointed as Technical Secretary of Govind Ballabh Pant Engineering College, Pauri Garhwal

Trained with MyndGenie, a program teaching self motivation and mental stability

SUMMER INTERNSHIP BHEL HARIDWAR

Title Study of 500MW Turbo generator

Methodology Studied the assembly of the generator

Analyzed the functioning of different parts

AMAZON

Current CTC – 11.8 Lakh annually

Current Location – New Delhi

Permanent Location – Roorkee (Dist. Haridwar)