cv patricia gray jan16

STRICTLY CONFIDENTIAL

NAME PATRICIA GRAY

ADDRESS 12 Blue Lake DriveBLAKES CROSSING. BLAKEVIEW S.A. 5114

TELEPHONE 0413 026 187Private: (08) 7231 1702

EMAIL [email protected]

QUALIFICATIONS Leading Community Corrections Officer & Dedicated Women’s Case ManagerDepartment of Justice – Victoria

Graduate Certificate Business & Public Sector Management -The Flinders University of South Australia, March,1998.

Senior Lead Auditor Business Systems (Quality Assurance) -SGS Yarsley International Certification Services London UK 95/D94029S/3772

Senior Lead Auditor Business Systems (Quality Assurance) –Queensland State Government - Australia

Workplace Health & Safety OfficerNational Safety Council of AustraliaDivision of Workplace Health and Safety

Freelance Journalist – Australian Journalists Association 1988

Certificate in Horse Husbandry & ManagementDistance Education College – Brisbane, Australia1988.

C.V. - Patricia Gray Janurary 2016. 1

mailto:[email protected]

BUSINESS SUMMARY

2009-2015 Leading Community Corrections Officer & Dedicated Women’s Case ManagerDepartment of Justice – Victoria, Community Correctional ServicesRingwoodSouth East Metropolitan Region, Victoria.

Employed in March 2009 to work as a Community Corrections Officer & Community Work Coordinator with Community Correctional Services, East Metropolitan Work Team at Ringwood CCS Offices, Victoria. Commenced undertaking Community Project Work with external stakeholders.Transferred to the Case Management of offenders and then a Leading Case Management role inclusive of the Dedicated Women’s Case Management portfolio. Caseload included complex women offenders and complex male serious violent offenders. Successful case management in relation to compliance of offenders with Orders issued by the Courts and the Adult Parole Board. 82% successful completion rate for re-integration into the community.

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2008 Literary Assistant – Bridges ProgramPrimary Schools Remedial Reading ProgramCranbourne West Primary School

Undertaking remedial reading program with selected assessed children to improve literacy and understanding, and encourage the enjoyment of reading to help with self esteem and personal achievement via a selected mentoring program.

2004-2007 Quality Manager, Executive Management TeamL-3 Communications Nautronix Limited108 Marine TerraceFREMANTLE WA

Quality Assurance Manager of the Quality Management Department for L-3 Communications Nautronix Limited – Marine Technology Solutions – a global leader in throughwater communications and positioning technology deployed to Defence and Offshore Oil and Gas Industry clients.Member of the Executive Management Team. The role included continued improvement of a certified management system. Setting policy on business analysis, quality and strategic objectives, with a high level of focus on the delivery of quality products. Preparation and operation of an ongoing internal audit program for production, hardware & software development.

1996-2003 Quality Management Officer, Executive Management TeamResidential Tenancies Authority, Queensland.(A Statutory Authority of the Qld State Government)

Appointed in August 1996 to prepare and ensure the accreditation of the RTA to the International AS/NZS ISO 9001 Standard for Quality Assurance – certification achieved in December 1997. Achieved re-certification to revised ISO 9001:2000 Standard in 2001. Responsible for assuring that the requirements of the relevant business system were analysed, established, implemented and maintained.


Reporting on the performance of the Authority’s business systems against the Australian Business Excellence Framework and the AS/NZS ISO9001 Standard for Quality Assurance to the RTA’s General Manager and Executive Team, as a basis for review and continuous improvement of the Authority’s systems, including risk management and business analysis.

1991-1996 Quality Assurance ManagerCivil & Civic Pty. Limited andLend Lease Interiors Pty. LimitedQueensland.

Responsible for all quality assurance operations within the state office and related work sites within Qld, N.T. and W.A.The position involved extensive liaison with other national management personnel. Responsibility and activities undertaken with site teams included such projects as the Ord River Hydro Project in the Kimberley, W.A., Cairns Cultural Centre with its distinctive roof line, various large shopping and entertainment centres, Noosa Water Treatment Plant, Brisbane Children’s Hospital, etc.

1989-1990 Sports AdministratorRoyal Qld Lawn Tennis Association LimitedBrisbane, Queensland.

Responsibilities :- Assist the General Manager with the organisation of international tennis

events;- Manage assets, budgets and accounting;- Continuation of McDonalds Junior Tennis Coaching program;- Liaison with Tennis Australia, Melbourne.

1987 – 1988 Personal Assistant - World Expo 88Sanders International VenturesBrisbane, Queensland.

PA to the Canadian owner of the Boardwalk and Americana Village Restaurants at World Expo 88, Brisbane. These restaurants comprised some 16 different food outlets and introduced many concepts never before seen in dining experiences in Australia. Duties included, but were not limited to, ensuring the maintenance of food quality, presentation and service at all restaurants, for the duration of the exhibition.

1985-1987 Marketing Assistant & Purchasing/Importing AdministratorPorsche Cars Australia LimitedMelbourne, Victoria.

Responsibilities included the quality & financial control for all purchased vehicles from Germany, their ordering, importation, detailing and final delivery to authorised distributors and owners.Personalised attention to ensuring the owners vehicles were delivered with the specifications ordered and that the final vehicle delivery exceeded expectations of service quality. Responsible as part of the team for many prestige promotional activities, including organising all logistics and schedules for the Round-the-World proving flight of the Porsche aircraft engine in a Mooney single-engine aircraft.


REFEREES: Ms Nicole Lewino – 0417 317 429

Ms Julie McEwan – 0435 921 848


Listed below are the results of three personal profile indications undertaken for Patricia Gray:

1. Belbin’s Team Roles resulted in showing me as an IMPLEMENTOR with a back up as DRIVER, RESOURCE INVESTIGATOR and SUPPORTER.

Implementor

The backbone of the team in accomplishing detailed and practical outcomes. Is best allowed a considerable amount of direct responsibility, and a principle action role in implementing group decisions. Turns concepts and plans into practical working procedures. Carries out agreed plans systematically and efficiently.

Driver

Provides leadership (in the conventional sense of the term) by directing and controlling the team’s members. Exerts a strong influence on the way in which the team operates and the objectives it pursues. Directs attention to such matters as setting goals and priorities. Imposes a predetermined shape on the team’s operating style.

Resource Investigator

Develops contacts and liaises with the outside world. Acts as a source of outside information and ideas. Explores and reports on ideas, developments and other resources from outside the group. Creates and maintains external contacts which may be useful to the team. Negotiates with outside contacts.

Supporter

Maintains group harmony, member satisfaction, and team spirit to maintain team effectiveness. Usefully fills support positions within a team. There are often several in a team. Supports members in their strengths, for example by building on their suggestions. Underpins members in their shortcomings. Improves communication and forsters team spirit.

2. Myers-Briggs Type = N E F J.

N (Intuition) Mode of Perception“Sixth Sense” (Possibilities)

FocusPatternsInnovationExpectationFuture achievement

OrientationChange, rearrange life

Work EnvironmentPrefers adding new skillsLooks at the “Big Picture”Patient with complexity


E (Extroversion) EnergyDirected outward toward people and things

FocusWants to change the worldCivilising genius

AttitudeRelaxed and confidentUnderstandable and accessible

OrientationAfter ‘thinkers’

Work EnvironmentVaried and action orientatedPrefers to be around and with othersInterests have breadth

F (Feeling) FocusHuman values and needsPeopleTactHarmony

Work EnvironmentNaturally friendlyPersonalTreats others as they need to be treated

Contribution to SocietyLoyal supportCare and concern for othersZest and enthusiasm

J (Judging) AttitudeDecisivePlanfulBe rightSelf-regimentedPurposefulExacting

Work EnvironmentFocus on completing taskMakes decisions quicklyWants only the essentials of the job

Type and Teamwork:

Intutition-FeelingInterest in possibilitiesAnalyses possibilities personallyPrefers new projects, new truths, things not yet apparent

ExtrovertPrefers action and the outer world

JudgingDecisive and planfulLives in orderly fashion


Regulates and controls

Communications:

When presenting, influencing, explaining, or trying to understand.

Gives global schemeDoes not let opportunity passUses confidence and enthusiasmIndicates challengesPoints out the future benefitsTells who else is for the ideaIs personable and friendlyIndicates how it’s helpfulSays it’s the “right” thing to doTells why it’s valuable

Oranisational Preferences:

Intuitive-Feeling Organisations

EmphasisSpecific, factual detailsInterpersonal features of the work environmentFamiliarityWorkers first, then work and work roles

ValueSpecial people who create a high personal, warm human climate where people want to come to work

Set goals that areRealisticDown-to-earthPeople oriented

Appreciate According to Temperament:

Intuitive-Feeling

What each appreciatesPersonal expressions of appreciationRecognition as unique persons making unique contributionsHaving feelings and ideas understood by others

What each does not appreciateImpersonal treatment

3. Hersey Blanchard =

Dominant Leadership Style = Quadrant 2 (High Task/High Relationship)

Supporting Leadership Style = Quadrant 3 (High Relationship/Low Task)

Style Adaptability & effectiveness = 16 on the range to 24.


cv patricia gray jan16

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