Gillian Peacock

Tottenham Hale, London

07900 561 304 gillypeacock@live.co.uk

Personal Statement

A hands on, multi tasking, self motivated Office and Business Manager with Facilities, HR and Accounts experience looking to join a growing company (SME) Experience of supporting the growth of a company and managing projects to implement change. Recently project managed an office move and office closure. Strong in managing and negotiating supplier contracts. Awarded the employee company value award for outstanding achievement twice in past four years at Ixico.

Work Experience

Office Manager/Business Operations Manager Ixico plc (Nov 2009 – Oct 2014 redundant) Barbican, London

A specialist company developing decision support software for the pharmaceutical and medical industries, providing clinical trial services and technology to evaluate imaging

endpoints as part of their drug development. Promoted from Office Manager to Business Operations Manager in February 2013

Executive and board support, diary management, book travel, restaurants, hotels Support board meetings, book meeting rooms, catering, project manage events Gate keeper, dealing with incoming and outgoing mail, answering phone,

photocopying, scanning, faxing, filing and provide general administrative support to all staff, meet and greet visitors.

Managing all bookkeeping and accounts for three companies in the group, including producing monthly management accounts and preparing quarterly VAT returns.

Credit Management, dealing with queries efficiently to avoid delayed payment, chase late paying debtors to ensure good cash flow.

Reconcile bank accounts, transfer funds, pay suppliers in different currencies Assisted with due diligence for the acquisition of a company for the group Manage HR service for 50 plus employees, including recruitment procurement,

induction, managing contracts and online policies, probation and appraisal process. Payroll and pensions administration Intellectual property administration including applying for patent renewals. Implementing and managing online performance management and time sheet systems

software Office management, raise purchase orders, purchase office stationary, furniture,

kitchen supplies, Managing supplier contracts Manage the printing of company material, ensure confidentiality of data Negotiating contracts with suppliers towards achieving better deals and cost savings Managing an office move from two sites after the acquisition of another company Setting up office management, facilities and administration processes Communication, build relationships with the Building Manager and Landlord Fire Marshal, Health and Safety Administrator and First Aider

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Credit Control Manager, Transcribe Ltd/Exocentric (Oct 2005 – Apr 2009 redundant)A print company, six retail outlets with numerous clients

Sole charge role, managing all sales ledger and credit control issues for 6 retail print shops, exceeded targets reducing 90 day debt.

Supervised branch managers to maintain the smooth running of all billings to ensure invoices were processed efficiently and to maximise revenue to each branch

Key achievements Acquisition, collected 99% of outstanding ledger at time of Administration for

Administrators Implementation of new billing system, Introduced account application forms, reviewed terms and conditions

Commercial Manager, BM Publishing Limited (May 2000 – July 2005)

Identifying new business opportunities to increase revenue Managing and overseeing the day-to-day activities of the credit control function Managing, recruiting and training staff , Office Management Reported to directors regarding collection forecasts and debt analysis

Implemented credit limits, processed credit applications, credit accounts and risk assessments, established a new purchase ledger system, processed invoices and cheque payments, bank reconciliations

Temporary Contracts, London

Credit Controller (1999 – 2000) Bloomsbury Thistle Hotel Accounts Controller (redundancy) (1998 – 1999) Voodoo Lounge Limited, Club Controller (1993 – 1998) London Clubs Management Ltd

Various accounting roles (1990 – 1993) Hilton Hotels Gatwick/Watford

Systems and Qualifications

Sage 50 professional accounts, Sage Enterprise, Sun accounts, Microsoft Excel, Microsoft Word, Dovico Time Management system, 4D publishing

BTEC National Diploma – Hotel ManagementLevel 3 Diploma Institute of Credit Management, London Metropolitan University and Member of the Institute of Credit Management (part qualified)Affiliate member of the Chartered Institute of Personnel and Development

St Johns Ambulance - First Aid qualified, Fire Marshall qualified.NEBOSH general certificate (awaiting results)

References

Jane Whitrow VP Business Operations, Ixico plc jane.whitrow@ixico.com

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