cv emad ahmed
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Emad AhmedTechnical support Electrical Engineer
(966) 500-999 448(whatsapp)[email protected]
Al Khubar 34441‐ 4299,Eastern province, Saudi Arabia
Name : Emad Aldeen Nasr Alsadiq Ahmed
Birth date: 25/1/1970 , Cairo , Egypt , Passport no. : A15367806 Cairo, Egypt
Driving license : yes Nationality : Egyptian
» ProfileA technical support Electrical Engineer over 21 years experience and bunch of international / local training, with a wide knowledge of variety equipments as medical equipment, UPS , housing equipment, computers ,developing , maintaining electrical systems, electronics, and facilitating technical / financial of many new projects as optical centers ,O.R , hospitals, focusing on economy, safety, reliability, quality and sustainability. Also was responsible to develop the workshop’s income ,quality, deadline and controlling the warehouse regularity.
» EducationBanha University, Shobra Faculty of Engineering , Cairo , Egypt 1987-1994Bachelor of Electronics &Communication, 67.5% , Final project : Excellent .
» SkillsTechnical Skills
o SAAP ,MS Office ,Linux ,MS DOS,Windows 95,98,2k,vista,7,10o Photoshop ,Network, Mozilla thunderbird ,Outlook.o Computers H.W ,printers, scanners maintenance. o Repair electronics boards ,electrical equipment as monitors , A.C , motors,
pumps ,home’s equipment, electrical power systems, cells phones and mechanical equipment.
o I supervised teams to execute new projects sites and resolve troubles under pressure of deadline with the minimum of supervision.
o I consistent regulated the communications among the clients ,manufactures and engineers to resolve,develope the different troubles of the field sites and equipments.
o I enhanced the financial , documents and technical records to successfully completing projects efficiently.
o I maximize/following the safety ,health regulation , electrical systems of equipments sites.
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o I kept excellent relationship with clients that helped much to resolve problems and cancelling penalty /black list according to delay or wrong equipments delivery.
o I contributed to increase the net profit of the maintenance income above 70%.o I supported and gained more sales for the company. o I could to solve many problems of acceptance the customers to my company’s
equipments and solve sites conditions.
Personal Skillso A bright, talented, ambitious and self-motivated technical support engineer with a strong
technical background who possesses self-discipline and log outcomes and communicate the results to work colleagues and clients. Possessing excellent documentation communication skills alongside an ability to formulate, advise and implement the company’s strategy Using initiative to develop effective solutions to problems with an active and dynamic approach to work and getting things done efficiently.
o Ability to prepare Operation&Maintenance Manuals. Experience/Qualification in finalizing the documents process . Experience of working to American standards. Able to assist or instruct electricians and wiremen. Willing to be on a call out Rota for emergency callouts. Strong decision-making skills and the ability to prioritize and plan effectively. Methodical approach to all tasks. Knowledge of Building Services. Ability and also willingness to work in all weather conditions. Excellent customer facing and communication.
o Self confident and work oriented. Good analytical skills. Ability to work under pressure.o personality and positive attitude towards customer.o Proven ability to administrate and control the operation.o Ability to multitask under pressure.o Excellent communicator and ability to relate well with people at all levels.o Flexibility of working well as part of a team and independently.
Languageso Arabic , English, some French.
» Work Experienceo Copra co. Sales &Technical support engineer. May 1994-April 1995
Cairo/Egypt.
- Control systems & Safety systems of factories.
o The Advanced Technology co. Field engineer May 1995-December 1995
Cairo/Egypt.-Designing &maintaining electronic boards and control Systems.
o SIGMA co. , Field engineer. January 1996 – June 1996
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Cairo / Egypt.
-UPS uninterruptible power supply , maintenance and installing.
- High voltage DC network , Design & executive and maintenance.
o ERGO medical co., Technical support engineer. July 1996 – February 1997
Cairo / Egypt.
-Sales &Training &Installing and maintain Haemodialysis system.
o State Information System. March 1997 – July 1998
(www.SIS.gov.eg) WEB site engineer. ( night shift)
Cairo / Egypt.
-Designing and maintenance website (It’s government job).
o Sony agency, (Home equipment). March 1997 - December 1997
Technical support engineer.
Cairo / Egypt.
-Repairing T.V , Radio , Video cassette .
o IBM Arabia co., Technical support engineer. January 1998 - July 1998
Cairo / Egypt.-Installing and fixing IBM P.Cs.----------------------------------------------------------------------------
o Bajbeer co., Technical support engineer. August 1998 – September 1999
Jeddah/ Saudi Arabia.
-Maintain and repairing electronics board of factories and press.
o Jeddah Clinic Hospital,Clinical engineer. November 1999 – June 2001
Jeddah / Saudi Arabia.
-Maintaining and repairing the hospital’s equipment.
o A lAmin Medical Instruments co. Ltd. August2001– November 2014
Technical support Senior engineer.
Khobar / Saudi Arabia.-Installing &repairing &maintaining &Training the medical equipment of Ophthalmology , Dermatology ,Optical ,LASER ,ENT Equipment-Organizing the spare parts store.-Organizing the new Ophthalmic Clinics And O.R structures
o Al-Deera co.,Technical support manager January 2015– present2015
Dammam / Saudi Arabia.
-I supervise the electric and electronics projects of the co.
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» Key achievement(some)
o I Full supported the eastern province of S.A for the computerized medical system(AMICO co.).
o I Increased the net profits of the maintenance income by 23% yearly.o I supported Amico co. with many problems through my excellent relationship with
clients as removed it from the black list of ARAMCO , cancelled penalty of delaying delivery of new equipment as with Health ministry in Dammam , Khafgi ,Hafr ElBatin…etc.
o I solved many technical problems with creation solutions (Dammam central hospital , Magrabi eye center,King Khalid hospital..etc).
o I deducted the cargo expenses by 35%. o I Advocated my company’s side regarding late payment of clients,missed items in
clients’ sites,broken equipments (Dahran Eye Center, National guard hospital,Magrabi Eye centre and Aramco..etc).
o I deducted the expense of spare parts by navigating local/international alternatives sources and repair some electronic/mechanical parts.
o I enhanced the sales to the company by put the co. equipments as the required standards–through strong communication with the clients’ employee-for new quotations of the clients (Royal Jubail hospital,Magrabi,Health ministry..etc)
o I kept the clients’ stuffs educated and updated with the company’s equipment. .
» Activities
o I have been a Volunteer to install ophthalmic. Hospitals in Nigeria , Niger , Ghana , Yemen and Saudi border next to Iraq.
» Training (some training I attended)
o Network and IP (Cairo),(SIS.gov.eg) 2/6/1998o Sony,Electronics repairing and circuit diagram diagnostic. 13/4/1997o SIMO “Factory for papers products”,Control systems diagnostic 22/6/1993
And machine’s factory maintenance.o Computers H/W&S/W maintenance (I.C.S). 3/2/1995
o Haemodialysis system,(Ergo co.),Technical and clinical course 17/7/1997for the Haemodialysis system.
o Ergo , Water purification system installating&maintenance. 2/8/1997o Computers Arabia Center , BSD&Linux. 15/1/2000
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o Computers Arabia , Photoshop . 20/2/2000o (USA )Photomedex ,Technical Training,XTRAC Ultra,XTRAC 26/3/2007
Ultra PLUS,XTRAC XL plus.o Photomedex ,,XTRAC. Technical Training 1/5/2002o GSI Grason - Stadler (VIASYS) Health care. 17 /02 2008
GSI 61,TYMPSTAR,GSI 17,GSI 37. GSI 38,GSI 60,GSI 70, Audioscreener & Audera. Service training
o (Japan )NIDEK. Technical training 8/11/2006 ICE 9000,LE 9000,ME 1000,Technical training.
o NIDEK. Technical training 18/6/2010 GYC 1000,NT 4000/2000 M II,RT 5100,
US 4000,YC 1800,AR 20 /ARK 30,ARK 510A/530A,DC 3300. o (Germany)Haag-Streite, Moller-Wedel Gmbh , 22/9/2008
Ophthalmic Microscopes,Neurosurgical Microscopes,Microscopes, (ENT),Dental Microscopes. Service training
o (Switzerland )Haag-Streite,Streite instrument,Service training 20 /11/2006. IM 900 / CM 900 , EM 935 Octopus 300 , Octopus 101,Octopus 900.
o EyeCap Imaging system,(Saudi Arabia). 10/06/ 2005 EyeCap ver 3.1,Octopus 300 series,Octopus 101. service training
o Dantschke,service engineering training (Bahrain). 23 /03/2006 ENT treatment units (MEDICENTER) series.
o France(Briot),Accura product. Service training(DUBAI) 19/01 / 2002 o Essilor edger (Dubai) . 17/3/2004o USA (Avedro),Vedera KXS& KXL system . 30 /04/2012
Service training (Dubai)
REFERENCES – Available on request
