cv delivery natarajan

7/25/2019 CV Delivery Natarajan

1/7

V.S.Natarajan, +91 97898 89628 www.visualcv/vaniambadinatarajan

Public Proil!http://in.linkedin.com/in/vaniambadinatarajan

Performance-driven Delivery Head with a strong record of results inmanaging complex technology solutions and services in large O-shore Multi-site engagements across Banking and inancial !ervicesin "#$$% Dot &et 'echnologies% Oracle and !(P $)P*s with hands onskills in Pre-!ales deal support and account Mining+ $ective,uilding% leading% and motivating strong teams of management andProect performers+ $xperienced in operations.P/0 managementwith sharp focus on the ,ottom line++

$ducation1 M+!+ 2omputer !ciences+ 3niversity of Michigan+ (nn(r,or% Michigan+ 3nited !tates+ 4565- 4554

B+$+ $lectrical $ngineering+ )egional $ngineering

2ollege+(llaha,ad+ 3+P+ 7ndia 4585-4569

Operations and Delivery Head+ Citrisys7nc+ March-:5 to Present+++Business and Technology consultant specializing in delivery management,client accountHandling and issue resolutions. Business integration with project

management, site planning,

1

15 plus years of extensive experience in delivery management to Fortune 50 Clients, transitioned and

executed multi year $50 Million, 400+ staffed engagements. ell versed in !"# management, udgeting

and revenue generation, !rogram and %ta&e 'older, !re %ales and client relations(ip management.

!roficient resource Mo)ili*ation, defining scope, time and %#s, -or& -it( resource managers to staff

proects. /xpertise in eployment across F% domains, in 23//, dot net, racle and %! /! -it( (ands

on s&ills on proect management, ccount Mining and program management. n effective leader in

managing 6 leading teams of elivery managers for running profita)le operations 6 experience of

developing service standards for )usiness excellence. 7een analyst -it( proactive leaders(ip approac(

-it( proven relations(ip management s&ills.
http://var/www/apps/conversion/tmp/scratch_6/Public%20Profilehttp://in.linkedin.com/in/vaniambadinatarajanhttp://var/www/apps/conversion/tmp/scratch_6/Public%20Profilehttp://in.linkedin.com/in/vaniambadinatarajan


2/7

E-commerce implementations and Java and J2EE projects, with racle, !y"#$, and %B2, as

&ell as '(! and E() integrations including "*) and "ie+el. 'itrisys clientsinclude TE"', ie

*nd Her+alie with !edium scale implementations to mid tier companies in/" and 0ndia.

!anaged dedicated *ccounts, responsi+le rom *ccount !anagement to%elivery e1ecution and nurture the accounts. Turned around *ccounts whichwere in 'lient escalations and in red to good running engagements with aminimum o 34 )ro5ta+ility. 0nitiated )rocess changes with respect to 'lient!anagement, project management and +rought in a new proessional ace toproject teams.

Practice and Delivery Head- ;ice-President% 2ontent ManagementPractice+ Polaris !oftware 0td- 2hennai-7ndia- #::6 "un to #::5 e,+

)eported to $xecutive ;ice President and !enior Partner% Polaris!oftware la,s+

)ro5ta+ly ran the Business and %elivery o /" 6 78 !illion, 738 *ssociatepractice. "uccessully managed the three ey delivery %imensions o The%elivery - 'lients, )ro5ta+ility and 0nternal stae Holders- or a+out 98concurrent engagements including 'iti+an, :E, *;*, H%


3/7

small +usinesses, a separate )erormance Engineering solution centerand 0nrastructure services selling solutions.

"treamlined the 0nrastructure support services covering service leveland pro+lem and 0ncident managements and used that e1pertise tosell "aa" solutions to major clients

(ationalized resource utilizations to increase margins and pro5ta+ility

and put in a system or a complete )!0 'ompati+le )! oDce. )ute?ective metrics, dash +oards to uantiy results and alignedEngagements to increased )ro5ta+ility. * total o 8F engagementsvarying rom team sizes o 78F to 788F s were managed andaverage pro5ta+ility in G8 F Engagements +rought to 274 to 974+ands rom @4 to 734 levels

=ey Engagements. !t+ "ames*s Place% 3=

"$.o

)roject =ey *chievements

7 "J) !0" (eporting 'lient

%ata !artI

%elivery or /*T )hase-0I on time 8@ th*pr

288AI2


4/7

completed.

) " =iln and 2O% 3= B0 %esign %evelopment and TestingI or %ata'onversion, /nderwriting, (eporting, Binders, content management and0mplementation+ *ccount started in !ay 288 with an initial plan or a 3

mem+er team and grew into a pea o 8 mem+er team and a 6 2 maccount in the 5rst 72 months

!enior Delivery Head% (ccenture% 7ndia+ 2hennai e,-:@-&ov- :A

E1ecute large engagements o *ccenture>s orth *merican and European'lients. 'onducted

Business Transormation, Transitioning and o? shoring into 0ndia with 'lientslie Ban o ew

or, Ban o 0taly. !anage *pplication out sourcing and "etting up o? shore

teams and do"ervice delivery.Managed and Mined !trategic 2lients through account management+=ey 2lients were Bank of &ew ork% Bank of (merica% Bank of 7taly% .*ll the accounts were new and the accounts were mined and good clientrelationships were esta+lished. *ccount sizes were initially 72-73 resourcesand +ecame 788F sta?ed.Bank of &ew ork-0nvolved in solution architecting and pre salespromotions and e1ecuting proo o concepts or The engagement involved reengineering Trading and order !anagement and lining it to netting andmargining and to a +ac oDce clearing and settlementBank of 7taly-This engagement completely transormed a legacy +ased

retail Baning "ystem to an racle +ased 'ore Baning "ystem. This involvedmodiying components in ront end services lie und transers, remittancestellers, account transactions, +ac end components lie clearing, "tanding0nstructions, cards to and lining them to 0nterest and provisions, E%)rocessing, :$ and !0".Bank of (merica+This is a multi year testing engagement or all B**pplications covering ed and performed leadership.!enior Managementreviews.health checks of !trategic accounts% !oftware deliveryprocess through $ngagement ,alanced score cards and liveoperational Dash,oards+

The reports too inputs rom the project managers, resourcing,

scheduling,


5/7

!anaged large pools o 288F technical resources, creating winning

attitudes, appraised and perormance managed them ollowing +estpractices o Human (elation ship management.

%omain competency groups in capital mareting, Baning,


6/7

Transerred )rojects and set-up ?-"hore to 0ndia-Based %evelopment

'enters

!enior 2onsultant+ Odyssey 'echnologies+ Madras+ 7ndia "an #:::-"un #::#


7/7

Joined ater under graduation as a trainee and was part o the team which%eveloped control applications using !icroprocessors and later on a '

language. &ored&ith varying responsi+ilities rom %evelopment, "olution *rchitect, %omain

support and'lient selling. %esigned em+edded 'ontrol sotware or process industries

$ie )aper,)etrol 'hemical industries. 'oded the design in *ssem+ler and high-level

languages.!anaged implementation o the designed projects and 'lient "upport

7

cv delivery natarajan

Documents