Louise Bell

07592724491 3 Langton Terrace

Falmouth TR11 2NA

louisebell_89@hotmail.com inkandmist.com

I am a creative, confident and hard-working individual. I consider myself to be a sociable, efficient and reliable employee at ease in communicating with a variety of different people, be they colleagues or clients. With over 10 years experience working in Customer Service, I can comfortably work in teams. As an Illustrator I am capable of obtaining and completing briefs through my own endeavours. I am a dedicated worker, remaining level-headed within fast-paced situations, utilising flexibility and organisation to achieve the best posssible outcomes.

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Core Skills

Organisation – proven through balancing full-time employment with various independent creative briefs.

Communication – continuously deployed in a friendly and professional manner with customers and colleagues.

Attention to Detail - it is important that tasks are completed to a high standard, precise and accurate in finalisation.

Problem solving – important in adapting to evolving circumstances.

Team working – essential in working in customer service.

Leadership – proven in the co-ordination of staff and organisation of creative event, workshops & multiple briefs.

Software - Excellent knowledge of Microsoft Office, Adobe Lightroom, Adobe Photoshop and FinalCut Pro to name a few.

Other Skills - Experience in personal art curation, event promotion, writing grant funding applications, social media promotion and monthly financial accounting.

Full driving license.

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Education

MA Illustration: Authorial Practice - Distinction Falmouth University (2015-2016)

Foundation in Art Therapy British Association of Art Therapy (May 2012)

BA Hons Fine Art Leeds Metropolitan University (2008-2011)

BTEC Foundation: Art and Design Suffolk New College (2007-2008)

Louise Bell

Employment History

Bartender Hand Beer Bar, Falmouth (September 2015 - June 2016) • Leading shifts • Thorough product knowledge • Cash handling • Operating tills, including cashing up and completing paper work at the start and end of shift. • Assisting customers in the selection and purchase of items. • Completing sales sheets at the end of the day. • Ensuring that the shop counter is always manned. • Processing cash and credit card transactions accurately & efficiently. • Managing the till, taking money from customers and hanging out receipts. • Attending training sessions. • Ensuring the bar and stock is clean and orderly. • Handling customers complaints in a professional and diplomatic way.

Design Admin Assistant Saffron Housing Trust (October 2014 - August 2015)• Design and administration support in the Communications team. • Creation of promotional materials such as leaflets, brochures and merchandise. • Video and Audio training with BBC Voices. • Logo design and brand identity. • Data entry and word processing. • Photoshop and design for documents. • Website and social media updates and analysis. • Photography and editing. • Digital and carbon archiving. • Monthly account supervision, credit card expenditure monitoring and organisation. • Communication skills – email, letters and telephone. • Ability to communicate effectively with a variety of different people. • Event organisation and supervision. • Excellent administration and computer skills – proficient with Microsoft Office

Co-Creator & Illustrator Robin & his Birds (May 2013 - Present) • Successfully ran a crowdfunding campaign. • Utilised social media promotional techniques. • Grant funding application experience. • Time management. • Budget management. • Creative writing, proof-reading, text editing, storyboarding. • Promotional video direction & editing. • Produced identity branding & promotional materials.

Waitress Bill’s, Bury St. Edmunds (May 2014 - October 2014) • Communication at all levels with colleagues and customers. • Managing a section of the restaurant requires time management, efficiency, organisation and communication.

• Sales and high level of customer service. • Cash handling.

Louise Bell

Contract Designer AD+ Automation Marine Ltd. (November 2013 - March 2014) • Produced marketing leaflets and promotional laser engraved stainless steel drinks coasters. • Promotional leaflet illustration.

Contract Designer & Marketing Assistant LadyBiker (November 2013 - January 2014) • Produced promotional imagery for online Christmas department. • Assisted marketing through social media platforms. • Online product catalogue administration.

Contract Designer Leeds Pop-Ups (October 2013 - December 2013) • Logo design for events company ‘Leeds Pop-Ups’ & ‘The Noise of Strangers’. • Online identity & social media design

Bartender & Waitress The Reliance, Leeds (May 2012 - October 2013) • Sales and high level of customer service delivered to bar and restaurant customers. • Artisan Barista service - training provided by Laynes. • Thorough product knowledge • Wine and food pairing training.

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References available upon request