cuyahoga community college heidi athey janet...
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Guiding Students to Retention through Peer Mentoring
Cuyahoga Community College Heidi Athey
Judy LaRiccia-Grant Janet Spitzig
Strategic Plan 2013-2016 ◦ Access and Engagement ◦ Quality and Innovation ◦ Completion and Success
Student Success Specialist positions ◦ Coordinate retention programs for 1st year students Mentoring Peer mentoring Early Alert Student Ambassador Program 1st Year Success Newsletters Case management for Compact Scholar students Gradfest, Welcome Week, etc. ◦ Represented at each campus: one at Westshore, two
at East and West, three at Metropolitan.
National Statistics for Community Colleges ◦ 1st generation college students1: 42% ◦ Students requiring at least 1 developmental course1: 60% ◦ Retention for 2-Year Public Colleges2: 55.7%
Tri-C Statistics ◦ 1st generation college students: Approximately 58% ◦ Students requiring a developmental course for Fall 2012 English 68% Math 95%
◦ Retention rate Fall 2011 to Fall 2012: All Students: 47.5% 1st Year Students: 40.5%
1. American Association of Community Colleges. (2012, April). Reclaiming the American
Dream: A report from the 21st Century Commission on the Future of Community Colleges. Washington, DC: Retrieved online: http://www.aacc.nche.edu/21stCenturyReport
2. ACT, Inc. (2013). The Reality of College Readiness. Iowa City, IA: Retrieved online: http://www.act.org/readinessreality/13/pdf/Reality-of-College-Readiness-2013.pdf
An Integrated Support System ◦ Navigating the college ◦ Accessing resources ◦ Transitioning to college expectations ◦ Establishing a sense of belonging ◦ Building of confidence
Student Obstacles ◦ Time ◦ Commute ◦ Child Care ◦ Computer Access ◦ Computer Knowledge ◦ Anxiety ◦ Learning Disabled ◦ Physically Disabled ◦ Lack of support system ◦ Family responsibilities
Handling Multiple Life Roles ◦ Parent ◦ Employee ◦ Partner ◦ Caretaker ◦ Student
Employee
Partner Joe Smith
Caretaker Student
Friend
Parent
Religious/ Spiritual
Social
Adapted from Youngstown State University 2011, Western Campus pilot ◦ Student Ambassadors ◦ Peer Mentors assigned at New Student Orientation Peer Mentors assigned 10 students per orientation Establish leadership role Navigating the campus, my Tri-C Space, registration
process and financial aid. Develop rapport through group interaction Facilitate peer mentoring contract and expectations
Hiring Process: ◦ Selection process ◦ Qualifications ◦ Background/drug screening
Training: ◦ General student ambassador training ◦ New Student Orientation training ◦ Peer Mentor training ◦ College-wide retreat
Semester Engagement: ◦ Welcome postcard ◦ Weekly e-mails ◦ Phone calls before midterms/finals ◦ In-person visits ◦ Incentive based learning ◦ Participation in campus events
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
Peer Mentors Total Students
62% 50.2%
Retention Rate 1st Year Students – Western Campus
Fall 2011 - Fall 2012
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Fall 11 - Spring 12 Fall 11 - Fall 12
65.4%
46.9%
66.8%
46.0%
71.5%
50.6%
68.6%
48.3%
Eastern
Metro
Western
Total
Retention Rate by Campus Entire Student Population
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
Peer Mentors Total Students
72.4% 64.3%
Retention Rate 1st Year Students
Fall 2012 - Spring 2013
Retention Rate by Campus Fall 2012 - Spring 2013
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
East Metro West
66.2% 65.5%
78.7%
61.2% 57.6%
70.1%
Peer Mentors
Total Students
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Peer Mentors Total Students
70.9% 69.8%
A-C Grade Rate Fall 2012
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
East Metro West
65.5% 64.3%
75.6%
65.8% 63.4%
75.1%
Peer Mentors
Total Students
A-C Grade Rate by Campus Fall 2012
Student Engagement ◦ Commuter campus ◦ 65% of students enrolled part-time ◦ Outside commitments /responsibilities ◦ Establishing the benefits
Time ◦ Managing ambassadors ◦ Prepping materials
Ambassadors ◦ Budget restrictions ◦ Limited pool ◦ Turnover
Communication/Connections ◦ Contact information ◦ Home life
Uniformity across campuses First Year Experience course Mentee concerns survey Mentee evaluations
Eastern Campus: Ryan Hoenig 216-987-2638 ESS 1600 [email protected] Tammi Kohl Kennedy 216-987-2634 ESS 1600 [email protected]
Metropolitan Campus: Heidi Athey 216-987-3422 MSS G07 [email protected] James Gardner, Jr. 216-987-3339 MSS G07 [email protected] Jacques Smith 216-987-4802 MSS G07 [email protected]
Western Campus: Judy LaRiccia-Grant 216-987-5177 WSS G100 [email protected] Janet Spitzig 216-987-5675 WSS G100 [email protected]
Westshore Campus Maureen Gray-O’Shea 216-987-5858 Maureen.Gray-O’[email protected]