CUSTOMER SERVICE WORKSHOP

Understand the customer experience - both internal and external

Customer service to increase sales

Positive behaviors that enhance customer service skills

Treat your coworkers as your internal customers

Getting customers through the door requires good marketing.

Roanoke Business Lounge 131 Kirk Ave SW, Roanoke, VA 24011

NO COST TO PARTICIPATE

Keeping them requires great service.

Advanced Registration Required www.events.vastartup.org

or call 540-397-4377

April 24, 2013 10:30 AM - 12 PM