customer service conference 2010 - light...

Light HelicoptersLight HelicoptersLight HelicoptersLight Helicopters

Chris BreauxChris Breaux

October 5, 2010

Light Helicopters

• Light Helicopters main events

• Worldwide light helicopters fleet information

• Technical issues

• Cost Reduction action plan (DMC/DOC)

• Documentation Improvement

• American Eurocopter AOG center

• American Eurocopter structural repairs

Light Helicopters Main EventsLight Helicopters Main Events• 280 Aircraft delivered in 2009

• EC120 is 12 years old in 2010

• 30 AS355 NP in service (since 06/2007)

• 5300th Aircraft delivered

• Close to reaching 21,000,000 FLH recorded by the entire fleet

Light Helicopter Fleet BreakdownLight Helicopter Fleet Breakdown

AS350/550 EC130 AS355/555 EC120TOTAL

Fleet as of Oct 0914 versions 1version 10 versions 1 version

TOTAL

Deliveries 3 560 322 759 649 5 290

A/C in service 3106 315 654 622 4 697

Customers 1 165 181 322 405 1809

Countries 94 48 58 53 116Countries 94 48 58 53 116

Flight Hrs

Last year988 000 108 000 149 000 141 000 1.386 M

Total Flight Hours 15.920 M 476 000 3.481 M 875 000 20.752 M

Fleet leader 29 250 10 960 19 560 8 800 ‐

Worldwide Light Helicopter Fleet Breakdown

situation as of 01.10.2009

North America1224 AS350/550104 AS355/555

136 EC130

Europe768 AS350/550327 AS355/555 Asia136 EC130

158 EC120

Central America/

327 AS355/55569 EC130280 EC120

Africa

Asia273 AS350/55080 AS355/555

24 EC13089 EC120

56 AS350/5507 AS355/555

9 EC13014 EC120

South America

142 AS350/55048 AS355/555

18 EC13014 EC120

South America385 AS350/55058 AS355/555

33 EC13030 EC120

Oceania258 AS350/55030 AS355/555

26 EC13037 EC120

B2/B3 Fleet Breakdown – 11/2009B2/B3 Fleet Breakdown 11/2009A/C

AS 350 B2 1050

AS 350 B3 ARRIEL2B

(1998 07/2004)

250

(1998 07/2004)

AS 350 B3 ARRIEL 2B1

Single hydraulics

590

Single hydraulics

(07/2004 today)

AS 350 B3 ARRIEL2B1 increased gross 120AS 350 B3 ARRIEL2B1 increased gross weight

(2008 today)

120

Contact Information• Technical Support 1-800-232-0323 – (24/7 Support Line)• Technical Support Manager – James Kincaid – 972-641-5068• Field Service Manger – Ken Arnold – 972-641-3556• Light Helicopters: EC120,AS350,AS355,EC130

– Mike May - 972-641-3412– Cory Shippen - 972-641-3706– Chris Carter - 972-641-3734

M di T i B0105 BK117 EC135 EC145• Medium Twin: B0105, BK117,EC135,EC145– Dave Vogel - 972-641-3573– Mike Mattler - 972-641-3534– Kris Kiefer - 972-641-3587

• Heavy and Legacy: EC155 AS365 Super Puma Puma• Heavy and Legacy: EC155, AS365, Super Puma, Puma – Jim Creighton - 972-641-3777– Erich Crossin - 972-641-3606

• Avionics– Dieter Schmidt - 972-641-3711Dieter Schmidt 972 641 3711– William Welch - 972-641-5236

• HUMS– Ron Caulkins - 972-641-3604

Regional Representatives

Steve Smith425/821-6797 Scott Dodge

207/698-5051

Jon Hubbell

John Shauger812/597-5528Tom Brown

Dave Dunstan530/626-0451

Bob Swanson303/688-9618

Jon Hubbell317/336-7887

Michael Morters214/629-6282

812/597 5528

Bill Biddlecome

o o702/898-6307

Chris Breaux985/290-3398 Phil Rizan

770/687-2775

Ryan Olsen949/305-8532

Erich Crossin817/263-7862

Bill Biddlecome928/632-0697 Cambren Davis

352/848-0009Eric Herbst972/641-3734

Light HelicoptersLight Helicoptersg pg pTechnical IssuesTechnical IssuesDiscussionsDiscussionsDiscussionsDiscussions

EC 130 EC 130 -- Demisting system Demisting system –– ATA 21ATA 21EC 130 EC 130 Demisting system Demisting system ATA 21ATA 21

• In flight , demisting selected fully on smell of hot plastic and a blue haze in the cabin.

Actions taken with unsuccessful results:Replacement of demisting hoseAdjustment of the P2 nozzle orientationReplacement of the diffusersReplacement of the diffusers

Suspected cause:Bad behavior of the Hypalon hose with high air temperature

Action in progress:Replacement with hose made of silicon which should have a better reliabilityWill be tested on customer A/C

EC 120 - ACS Control Switch Reliability – ATA 21

• Reported switch failures:– MP/N 680UN01A01A01A5

• Investigations finished :– Wrong switch for the functionWrong switch for the function

Improvement :Improvement :New dedicated switch in study

EC 120 – Heating System Control Reliability – ATA 21

P2 VALVE Reliability (corrosion)

Break of P2 valve handle control reported.Due to difficulties to closed P2 valve

Cable

Heating and demisting system;

Due to difficulties to closed P2 valve (corrosion on P2 valve ?)P2 valve currently under investigation

Control knob P2

Pulley

Improvement

Replaced synthetic P2 valve handle w/ metallic oneReplace current system by a Teflon coated one.On production line since S/N 1614

SB is to be released within 2010.

All LH - Seat Belts Harness Strap - OTL 10 Y – ATA 25

• One 10 Y Operating Time Limit for all belts/harnesses• But Different OTL for suppliers according:

– Country :• French products : 10 YFrench products : 10 Y• German products : 12 Y

– Supplier• Sogerma: 7 Y• Scientific Pacific : No OTL• Scientific Pacific : No OTL

– Aircraft Version

• Customers are rewebbing the straps by themselves– EC and seats suppliers agreement transform OTL in

O C di i i iOn Condition inspections

SMS Control Box Reliability

• EC 120 / EC 130 / AS 350 B3– Poor Reliability with push button switches

Experts in EC Quality Lab + Vendor Lab– Experts in EC Quality Lab + Vendor Lab– 7 identified failures– 2 improvements with amendments:

• Amendment A mid 2008, tested by Customers – Progressive in Fleet implementation– Behavior was not satisfactory

• Amendment B since mid 2009 in production line f– Enhancement, improvement of switches

behavior in cold conditions• Amendment C forecasted 2010 in production line

– Amendment C will be implemented by MOD and new MP/N

– New Control panel design under study in 2010– Geneva type Panel for Retrofit –Goal 2011

• New Panel Design Goal = 2012• New Panel Design Goal = 2012• IN to be released on the SMS Panel Evolution

Warning Panel Failure

• EC 120 / EC 130 / AS 350– Loose screw

Identified wrong batch manufacturing• Identified wrong batch manufacturing– SB Released (COMTRONIC retrofit)

• Others Serial N° (out of SB) have been reported… SB 31 00 56R1 (AS350) 31 010R1 (EC130) ha e been• SB 31.00.56R1 (AS350) 31.010R1 (EC130) have been updated increasing the s/n range

– Customer will be allowed to perform the SB (loctite screw) if in tolerancescrew) if in tolerance

– Other Causes under Investigation

HAMMERHAMMER

Trimble GPS Up Grade IN2068-I-34

• All Light Helicopters– Certification forecasted within the next few months by EC– Information Notice to be released for update conditions

NR Over LimitsNR Over Limits

• AS 350 B2 VEMD– AS 350 B2 Intermittent Over limits NR

» NR signal isolation» NR/NTL indicator to be investigated» NR/NTL indicator to be investigated» IN to be released

EC 120 – Intermittent False NR Overlimits on VEMD - ATA 31

• Investigations done:

– BJE 85 replacement Information Notice 2010-I-63– Faulty batch manufacturing before December 2008 – Splices verification – Kapton wires aspect and isolation

• Analysis in progress new diameter splice or connecting module• To provide accurate replacement procedure

EC 120 - High/Low NR Aural Warning – ATA 31• High Low NR aural warning triggering out of FLM values

Low NR aural warning ≤ 370 rpmHigh NR aural warning ≥ 420 rpm

• ASU cards investigations performed by EC / SEFEE Erroneus Detection signal on phonic wheel of double tooth

ASU card n° 1 filter improvement

• Noise in headset : be taken account by ASU card improvement

• Modified ASU card in test

Modified ASU Card in Test

• Potential ASU card dysfunction (in tests)

f ° °No alarm if T° < - 20°c

ASU card Prototype modificationypnew test to be performed

ALL LH – Customer Feedback on VEMD – ATA 39• AS 350 B3/B4

– IN to be issued on V.05 feedback• US Gallon increment by 3• Data downloading without time Umcard failure• Flight recorded time limited to 4 hrs 33

– No new software evolution forecasted at this time

• AS350 B2R titi FLI L (TQ i l l ti )– Repetitive FLI Loss (TQ margin calculation)

– Similar Soft V04 definition Specific Adjustment TQ measure MET

• Soft Improvement initially scheduled in 2010 is postponed to 2011

– IN to be released soon to give some information & indications di VEMD d/ VHIU ( titi NR O li it )regarding VEMD and/or VHIU (repetitive NR Overlimits)

• AS355 NP– In the A/C delivery process, a special letter is given to the

customers for useful information regarding:g g• Engine related failure messages• N1 and N2 engine cycle counting

– No new software evolution forecasted at this time

Main Battery• All Light Helicopters

– Subject: heavy maintenance• Suspected cause: Defective components

+ 6M inspection– Proposed Solution:

• Improvement of the 151-CH cells quality

*** OR ADOPT USE OF ***

– Lead Acid Batteries CONCORDE RG-350 or RG 390RG-390

• Superior starting power rated for turbine• very low impedance design• Low Maintenance , non spillable• environmental friendly (no HAZMAT)• no overheat sensor to worry about

ALL LH – LED Position Light Reliability – ATA 33

• LED Position lights reliability– Connectors issues– Improper sealing– Manufacturing reliability ?

• New subject !!! InTop Ten warranty claims this year at Eurocopter.

Operators from other Subsidiaries are reporting the problem.

We need feed back and parts from our customers.

EC130 – Cracks on Landing / Gears Fairings – ATA 32

• Fairing assy brackets cracked :– Vibrations loads on fairing.– Installation/movement of the dumping elastomerp g

Mod 073559 : To reinforce 6 fairings ribs od 0 3559 o e o ce 6 a gs bs

On production line in January 2011A Repair Sheet will be provided for

customerscustomers

EC 130 - Broken RH Anti Vibrator Hammer - ATA 53

• EC 130 New anti vibrator hammer (RH & LH) manufacturing Mod 07-3571 Adjustment range increaseAdjustment range increase

Mixability Pre/Post mod On production line since Jan 2008SB to be releasedAMM has to be updatedAMM has to be updated

• AS 350/355 New anti vibrator hammer RH & LH manufacturing Mod 07-3354

• Mixability Pre/Post mod• Mixability Pre/Post mod On production line since Jan 2008SB to be releasedAMM has to be updated

Hammer Blades MOD 07-3353• Hammer Adjustment

– Hammers are adjusted by removing or adding weights and washersand washers

Horizontal Stabilizer Mounting

• AS 350 / AS 355 / EC 130• AS 350 / AS 355 / EC 130– AS350 355 : New screw setting on horizontal

stabilizer mounting• Mod 07-3403 effective starting fromMod 07 3403 effective starting from

01/2010• RS 1204 Customers

• EC 130 : New mounting fitting– Mod 07-3665 Production Line – CT 55.11.00, 4-1 will integrate bolt fitting

adjustment for customers

Horizontal Stabilizer MountingHorizontal Stabilizer Mounting

Central Windshield CracksNew central windshield design MOD 073590

– New thickness

– New shapeNew shape

– New manufacturing

• ≈ 50 Aircraft post mod in service

• SB ready to be released (cancels EASA

• AD)

AD Velocity / crack limitationsASB 05A005 R2 to be released (in approval):

h k d d fl t deach cracked or deflected windshield will have to be replaced by a post MOD one.

Lateral Windshield Cracks

• EC 120 / EC 130High crack rate– High crack rate

– Geographical areas concerned are cold zones or zones where a strong variation in temperature can appear between the day p pp yand the night.

– Cracks origin:• Fatigue of the windscreen due to

shrinkage, expansion• External stresses (vibration)• Zones in overstressed cut-out areas,

under significant temperature variations

SB 56-004 – Windshield Cracks

EC 120 / 130 - Lateral windshields cracks – ATA 56EC120/EC130ATA 56-Lateral Windshield Cracks

Geographical areas concerned are zones where a strong variation in temperature in a short time.

– Preventive measures Corrective measures

• Apply 2 carbon reinforcements on external side of the windscreen

• Objective : reduce local constraints by 40%• Retrofittable on an installed windscreen

• Remove local notches in order to redistribute the stresses

• Objective : reduce local constraints by 65%• Solution which is retrofittable• Retrofittable on an installed windscreen

• SB 56-003 has been released• Any feedback about SB embodiment ?

• Available beginning of 2011

14MPMPa

Drilled Frequency Adapters• AS 350 / AS355 / EC130

– Drilled frequency adapters :• Reliability strongly improved (Starflex

arm end ventilation)arm end ventilation)• On assembly line since Mid 2008 /

Deliveries from Dec. 2008• SB released in February 2009

– EC130 62-007– AS350/355 62.00.31

– Spares delivered (drilled) N i bili h i d b– No mixability authorized , but same limitations

– Starflex• SLL harmonized to 2400 hours• Repair scheme with pricing policy on -

1917.xx stars

EC 130/AS 350 - Frequency Adapters Shifting - ATA 62

• Paulstra Frequency adapters shifting– Occured at A/C speed around 145 KTSOccured at A/C speed around 145 KTS– See PR seal cracking

• Paulstra Frequency adapters 3 holes fitting diameter increase :(P d ti li d )• (Production line needs)

– Fq adapt bolt hole Diameter 16,6 mm

• Delivered parts Identification :p

• MP/N E-4165F01 Amdt A : from S/N 15 000 to S/N 16 074– 704A33640088

• MP/N E 4165F11: from S/N 01 to S/N 3 344 (end of April 2010)• MP/N E-4165F11: from S/N 01 to S/N 3 344 (end of April 2010)– 704A33640100

• Goal : come back to the previous definition reduced diameter of bolt hole

Blade Pin Corrosion

• AS350 / AS355 / EC130– Stainless steel main rotor blade pins +

Carbide deposit + Varnish• OP 6305

– P/N : 350A31-3020-20 SLL=12000 hours– P/N : 350A31-3020-20 SLL=12000 hours

– Option available mid 2008 (available in IPC)

– Excellent behavior so far (no mixability with previous manufacturing pins)

EC 120 EC 120 –– AS 350 / 355 AS 350 / 355 -- Scissor Link Premature Wear Scissor Link Premature Wear –– ATA 62ATA 62

• Sandy atmosphere premature wear • Due to the greasing // 100 Flh ?

• EC 120 SB 05 009 AS350/355 PRE 05 20 02• EC 120 SB 05-009 AS350/355 PRE 05-20-02

Keeps sand and acts as abrasive.

Current action :One AS350B2 and EC120 customers selected: 3 A/C testedReplace the grease by Varnish D148 PTFE Graphoilp g y p(dry lubricant) Results not satisfactoryTests also using Dry Moly with Positive resultsCheck with removal and apply dry lubricant (if required).

After 25 FH / 3 month– After 25 FH / 3 month– After 50 FH / 6 month– After 100FH / 12 month– Each 100 FH/12 month

Feedback requested at each step

AS 350 / 355 / EC 130 - Starflex Arm End Debonding - ATA 62Arm End Debonding - ATA 62

• Starflex 350A311917.XX + MOD 076232(Drilled Frequency adaptators)

• for each debonding phenomenon, we need :– h/c version + TTSN or TT since MOD 076232

• New starflex 350A311918.XX under approval 2012

• M42 ST Resin T° 140° CNew fiber glass• New fiber glass

• 26 layers

Starflex : SLL harmonized to 2400 hours (current design)Repair scheme with pricing policy on -1917.xx validated ECFRepair capability to be validated for ECL (end 2010)Repair capability to be validated for ECL (end 2010)

AS 350 / AS 355 / EC 130 - NR Sensor Reliability – ATA 62

• Reliability of wires at the connector

• New NR sensor Mod 074223– Connecting plug modification– On production line January 2011

Available by SB in 2011– Available by SB in 2011

• New NR indicator Mod 074222New NR indicator Mod 074222– Interchangeable– Approved B2 B3 B4– On production line January 2011

l bl b– Available by SB in 2011

AS 350/355/EC130 MRH Absorber – Ball Joint Wear– ATA 62

• MRH vibration absorber Wear of the joint ball– lead to a rapid increase of vibration level– cracks on the lower flange– Wear of the lubricating teflon liner on the joint ball

due to the boot punctured.

• 3 tabs from the boots has to be cut according to:• 3 tabs from the boots has to be cut according to:– MRM 62.20.00.799 (350/355) to avoid friction.– If not, it will damage the boot, piercing the rubber

and allowing water coming inside.g g

• EC130 Documentation to be amended.

EC 120 - MRH Droop Ring Wear Plate Unbonding – ATA 62

• Wear plate C622A1011201 de-bonding:

• Improvement by Mod A00470 :

• Wear plate C622A1011203

» Rougher plate to improve sticking

» Addition of flanged edge

» Interchangeable with previous design

Delivered Qty partsDelivered Qty parts

ref 2005 2006 2007 2008 2009 2010

C622A1011201 65 52 55 38 47 5C622A1011201 65 52 55 38 47 5

Good behavior with new design

EC 120 EC 120 -- Main Gear Box Pressure Switch Main Gear Box Pressure Switch –– ATA 63ATA 63

• MGB P” light up MGB pressure dropping < 1 Bar.

• Two different working checks ???

– FLM chapter 8 Sheet 2A:• check light goes out with NR value

MGB oil pressure increasing during engine start.

NR value obtained intermittently– NR value obtained intermittently– FLM chapter 4:

• check light goes out without NR value MGB oil pressure increasing during

Engine start

To update FLM chapter 8 To check the light comes on MGB pressure decreasing (Engine shut-down procedure ?)Info: Chapter 8 is not an EASA approved section

5 MGB pressure switch investigated without failure detected.

EC 130 / AS 350 - Dual Hydr Pump Spline Wear – ATA 63

Forward dual hydraulic pump splines wear.

• Corroded front hydraulic pump splines:• leads to worn splines• Difficult to removal

N i t f t d– No maintenance was forecasted– Eurocopter is ready to analyse

Engineering Office is asking for a damagedEngineering Office is asking for a damaged pump and service history !!!

EC 120 EC 120 –– Tail Rotor Torsion Spider Swelling Tail Rotor Torsion Spider Swelling -- FOLLOW UP FOLLOW UP ––ATA 64ATA 64ATA 64ATA 64

• EC 120 AMM updated as :

• AMM 64-21-00, 4-4AMM 64 21 00, 4 4 To allow customers to reinstall by hand

The use of special tool C642G3003101 lead swelling

AMM 64 21 00 6 8• AMM 64-21-00, 6-8 Swelling criteria:- Enlarged up to 0.7 mm- Replacement criteria only for 500 hour inspection

after removal

IN PROGRESS:

TRH detailed check (with removal) to be extended from 500H to 1000H.

3 US customers are involved in the process via dedicated SB.

Waiting for Feedback to improve maintenance inspection

Tail Gear Box – Check of Blade HornAS350 t B2 / AS355 t F2• AS350 to B2 / AS355 to F2

– SIN issued end of October 2009

– EASB issued to define a conservative measure in case of non reinforced blade horn installed (periodic check without disassembly)blade horn installed (periodic check without disassembly)

EC 120 EC 120 -- Tail Rotor Gearbox Input Seal Leaks Tail Rotor Gearbox Input Seal Leaks –– ATA 64ATA 64

Input and output seals tightness improvement was set for the PIP in 2009

Is now delayed until 2010y

Tail Gear Box – Check of blade hornAS350 t B2 / AS355 t F2• AS350 to B2 / AS355 to F2

– SIN issued end of October 2009

– EASB in preparation to define a conservatory measure in case of non reinforced blade horn installed (periodic check without disassembly)reinforced blade horn installed (periodic check without disassembly)

Main Hydraulic Servo ControlsMain Hydraulic Servo Controls

Main Hydraulic Servo Controls

• AS 350 / AS 355– Hydraulic main Servo controls no

mixability• SAMM (GOODRICH) MP/N SC

XXXX // DUNLOP MP/N AC XXXX

– Work Card 67.00.401 will be updated : ‘no possible mixability’

– Information Notice to be released

• Goodrich Post MOD 073221– Flight control Precision improvementg p

• SB 67.00.41 released– No mixability between Pre /Post Mod

073221: PRE 05-99073221: PRE 05 99

AS 350 B3 - EC 130 - AS 355N - Yaw § Collective Potentiometers ReliabilityPotentiometers Reliability

• FEEDBACK made by Network and Helicopters italia

• AS 350 B3 EC 130• XTL – XPC Potentiometers• AMBER GOV - TEST REF 120 – RUDDER

PEDAL POT • AMBER GOV TEST REF 122 COLL• AMBER GOV – TEST REF 122 – COLL

POT• Maintenance Action : check wiring

/connector – replace XTL t ti t• potentiometer

AS 355NXTL – XPC Potentiometers

LOSS OF POWER on 1 engineLOSS OF POWER on 1 engine

All manufacturer potentiometers tests did not duplicate confirmed repeated failures

Potentiometers replacements solved issues !

AS 350 B3 - EC 130 - AS 355N - Yaw § Collective Potentiometers Reliability

• New potentiometer development (same manufacturer)

– MP/N 116SF2C502W05808 – 10 tracks instead of 4– Better load repartition on tracks– Successful tests on Super Puma version– Fully interchangeable

• Flight tests to be done in July at MADESC 130AS350B3 Arriel 2B1 :

ELITELLINA AS350B3 s/n 4270 , 4634MBH – BLUGEON AS350B3 s/n 4803

AS355N/NP :MBH AS 355 N s/n 5579MBH AS 355 N s/n 5579HAM AS 355 N s/n

DESC 131EC130B4 :

BLUE HAWAIIANBLUE HAWAIIAN

Yaw Compensator Accumulator – Pressure Periodic CheckPeriodic Check

• AS 350 B2 / B3– Service Bulletin 05.00.57 issued

mid of May 2008• periodic inspection reduced

from 500 h to 100 hfrom 500 h to 100 h• Lots of complaints regarding

accumulator pressure criteria

– Extended the accumulator pressure leak down from 0.5 bar up to 1.5 bar

101 Delta Module

• AMS 07-3415

• Addition of module 101 Delta

– P/N EN4165A08-161NB

– Contact P/N EN3155003F1614

• New aircraft AS350B2, B3 and EC130,

• This module is in line with wire’s A,E and D of the generator Excitation, Amp and D wire for twin engine balancing

AS 350 / EC 130 - Air Intake Seal Wearing Post Mod 073201 - ATA 71

• Premature air intake wearing (Post MOD 073201) :

Mod 073453 New air intake seal definition

Length Reduction of inside reinforced fiber componentRemoval of inside reinforced fiber component at each angleadditional cover strip on each sideadditional cover strip on each side

On production line since 2010 January

SB 71.00.08 will be released this summerS 00 08 be e eased t s su e

EC 120 - Engine Mount Post SB 71-005 – ATA 71

EVENT:

Significant wear at 500 FH on engine mount Post

SB 71-005 (installed from SN 1386)

ACTION PLAN:

Current rejection criteria have been enlarged:

Increased on the special bolt (0.1 to 0.3 mm)

Yoke hinge has to be replaced each 500h inspection IAW AMM 71-41-00, 4-2 for the moment. (PIP 2011)

Study in process for the beam feed-through (PIP 2011)

Starter Generator Auxilec/Thales

• 355 N

– Reminder: broken mounting / restraining cables exhaust pipe

– ASB 01.00.45 to be released new maintenance periodicities

– Alert Telex N° 01.00.45 R3 released 2001 : Improvement informationinformation

– MOD 073159 : retrofit Starter Generator MP/N 524-061 and MP/N 524-060 P/N 524-062

TU 106 + TU 107– TU 106 + TU 107

– ASB 80.00.12 to be released (in place of SB 80.00.12)

– Ease the embodiment of MOD 073159 Until 2017

– All Starter generator < 250 FH since repair or overhaul by Thales

• application timeframe 30 – 50 hrs

Starter Generator Auxilec/ThalesP TU 107Pre TU 107

Post TU 107

Mandatory checks

- After each fittingMandatory checks

Starter GeneratorPre Mod 073159

MP/N524 – 060

Starter generator vibrations level checks

- between 10 and 15 hrs after fitting- between 20 and 35 hrs after fitting- between 45 and 55 hrs after fitting- between 70 and 80 hrs after fitting- between 100 and 110 hrs after fittingTh h 110 h

- After each fitting- between 10 and 15 hrs after fitting- Then each 220 hrs

524 060 524 – 061

-Then each 110 hrs

Fitting collar torque Check between 10 and 15 hrs after fitting

- between 10 and 15 hrs after fitting

Starter GeneratorPost Mod 073159

MP/N

Starter generator vibrations level checks

Mandatory checks

- After each fitting- Then each 300 hrs after fitting

Checks

- After each fitting

524 – 062Fitting collar torque Check

Between 10 and 50 hrs after fitting Between 10 and 50 hrs after fitting

DMC Reduction Action Plan – AS350- 3.5% + - 1.5% - 5%

TOPIC FROM TO WHEN ?

TBO for TGB AS350 B3 2 700 hours

2450 hours

3 000 hours Done

TBO for MGB AS350 B3 2 500 hours 3 000 hours Done

TBO for MGB up to AS350 B2 (including specific MODs)

3 500 hours 4 200 hours Done

PRE begin 2010

SLL Starflex (1917.xx) 2 200 hours 2 400 hours Done

Starflex mast attachment bolts 2 200 hours 3 000 hours DoneStarflex mast attachment bolts 2 200 hours 3 000 hours Done

SLL planet carrier AS350 B3 41 000 cycles 49 000 cycles Done

SLL planet carrier (up to B2 // AS355) 54 000 cycles 68 700 cycles Done

3rd turn epicyclic gears (planets) OTL ≈ 2 TBO OTL ≈ 3 TBO Done

2011 for new TBO’s

Swashplate 4 contact bearing OTL = 4800 hours

5400 5600 (up to B2)

5400 6600 (B3)

2010

2011

4 b i ( l i ) OTL 7600 OTL 11400h ( ) D4‐contact bearing (planet carrier) up to B2 // AS355 AS350 B3

OTL = 7600 hours

OTL= 11400h (temp.)

OTL = 3 TBO (for all)

Done

2011

Tail rotor spider bearing OTL = 3000 hours

OTL = 6000 hours 2011

Poly V belt OTL 1500h OTL 1800 h DonePoly V belt OTL = 1500h OTL=1800 h Done

DMC Reduction Action Plan – AS130- 3,5% + - 6,5% - 10%

TOPIC FROM TO WHEN ?

TBO for MGB 2 500 hours 3 000 hours Done

TBO for TGB 3 000 hours 4 000 hours 1st semester 2010

Starflex hubP/N 350A31-1917.xx

1 800 hours 2 400 hours Done

SLL Starflex bolts 2 200 hours 3 000 hours Done

SLL planet carrier 41 000 cycles 49 000 cycles Done

SLL MGB oil filter 500 hours OTL = 600 (+10%) 2010

OTL for Main Mast Bearing 2 500 hours(without margin)

2 500 hours (+ 10% margin)3000 hours (+10%)

Begin 2010 End 2010

Swashplate bearing 4 contacts OTL = 4800 hours 5400 6600 2010 2011

4 contact-point bearing OTL = 2 TBO OTL = 3 TBO 2011

3rd turn epicyclic gears 2 TBO 3 TBO Done

Poly V belt OTL = 1500 h OTL = 1800 hours Doney

Aircraft Availability Enhancementy

• Daily inspection modification (All Light Helicopters)

Main benefit for low flyers

From ALF/VLV concept to 10h/7days inspection (pilot daily check-list only)

• Maintenance program optimization (AS350/EC 130)

500 h100 hFrom

2008

600 h

2009

600 h150 h

To2011

Main benefit for high flyers

Tech Pub ImprovementTech Pub Improvement

• EC/ECD Range Information harmonization

• AS 350 B2 & B3 maintenance manual

• PRE / MSM simplification

• New rules for optional SB (proposing a kit)

• T.I.P.I. evolution (paper suppression)

Tech Pub Improvement

• Service Bulletin Front PageService Bulletin Front Page

ECEC ECDECD

Tech Pub ImprovementTech Pub Improvement

• Alert Service Bulletin Front Pageg

ECEC ECDECD

Same for Same for Emergency ASBEmergency ASB

AS350 B2 & B3 Maintenance ManualAS350 B2 & B3 Maintenance Manual

• Maintenance Manuals for Ecureuil : 350 B2-B3

• Ensure rewriting of actual maintenance manuals in a structured normalized format (EC130 like – all languages)

• OBJECTIVES:

Prepare Tech Pub for future evolution of 350 (avoid mix with “old“– Prepare Tech Pub for future evolution of 350 (avoid mix with old versions of 350)

– Prepare Tech Pub for new services with filtering of information functions

– Tech Pub on Internet (“fresh” information)

– Mission preparation (select pertinent work-card subset)

– Tech Pub more “easy to use“ :

– Ergonomic & ATA conformity

– Increase consistency between Maintenance Manual & PRE/IPC

– Harmonization with EC120, EC130, EC135, ,

– Pilot phase for EC 175 documentation

AS350 B2 & B3 Maintenance ManualAS350 B2 & B3 Maintenance Manual

• Ecureuil Existing Data BaseEcureuil Existing Data Base

Basic & Basic & CustomizedCustomized Technical PublicationTechnical Publication OPENOPENT F350350 350 350 B / B1 / B2 / B3 / BA / BB / D / L1B / B1 / B2 / B3 / BA / BB / D / L1

EC130EC130Technical Publication EC130 Technical Publication EC130 B4B4 INDOCINDOC

T&F

AS350 B2 & B3 Maintenance Manual

• B2-B3 Maintenance Manuals migrated into actual EC130 database

350350

Basic &Basic & CustomizedCustomized Technical PublicationTechnical Publication OPENOPENT FBasic & Basic & CustomizedCustomized Technical PublicationTechnical Publication350 350 B / B1 / BA / BB / D / L1B / B1 / BA / BB / D / L1 OPENOPENT F

350350 Basic & Basic & CustomizedCustomized Technical PublicationTechnical Publication350 350 B2 / B3B2 / B3

INDOCINDOCT&F

EC130EC130 Technical Publication EC130 Technical Publication EC130 B4B4 INDOCINDOCT&F

PRE/MSM SimplificationPRE/MSM Simplification

• Main modifications concerning PREs:

– To group all the general information at the beginning of the manual

– Only 2 distinctive chapters 04 and 05

• 04 replace 05.99/98

• 04 Will contains SLL and CHK into 2 separate parts

• No more Mandatory Inspection CHK into 05 (Cancellation of the star)

– Creation of a specific column with the margin value

– For equipment calendar limit add of starting point of the counter (TSI or TSM)

For Light Helicopter family Cancellation of chapter 05 20 01– For Light Helicopter family - Cancellation of chapter 05.20.01

– For Ecureuil conversion of the B2 and B3 PRE into MSM format


Now Tomorrow

05.99 04One part Two parts

SLL + CHK

SLL CHK

04.xx 04.xx


– Margin value not specified

– The margin value is implicit

- Margin value is specified for each task in a specific column

- The margin value is explicit


TSI : Time Since InstallationTSM Ti Si M f t dTSM : Time Since Manufactured


PRESENT FUTURE

05.99 GENERAL 04 GENERAL

05.99 LIMITATIONS

SLL/CHK

04 LIMITATIONS04.10 SLL / 04.20 CHK

2 distinctive partsGENERAL (INTRO, GLOSSARY,HOW TO USE,

OPTIONNAL ...)

05.10 GENERAL

GENERAL

05.10 OTL/TBO/OC

2 distinctive parts

05.10 OTL/TBO/OC

05.20 GENERAL

05.20.01/02

05.20 Maintenance by intervals only

without CHK

Maintenance by :

- ATA

-Intervals

CHK Included

Optional Service BulletinOptional Service Bulletin

• Replace the generic SB by optional catalog + customized SB on request

GENERIQUE CUSTOMIZED

Validity:

By aircraft SN(for 1 customer)

+On request

T.I.P.I.T.I.P.I.

• Technical Information Publication on Internet– Website dedicated to providing a real time issuing service for:Website dedicated to providing a real time issuing service for:

• Emergency Alert Service Bulletin / Alert Service Bulletin / Service Bulletin• Safety Information Notice / Telex Information /Alert Service Information• Information Notices / Service Letters / Service Information• Technical Information Letters

M t Mi i E i t Li t t t• Master Minimum Equipment List status• List of Applicable Publications• MSR approved section (ALS) and Flight Manual Updates• Efficiency, responsiveness and time saving• Information by e-maily• Continuous download possibility• Documents applicable on receipt

– Features• User friendly• Search tool• Search tool• Summary• Icons

– How to join?• www.eurocopter.com• e-mail to: [email protected]

T.I.P.I.T.I.P.I.T.I.P.I.T.I.P.I.

American Eurocopter Structural RepairsAmerican Eurocopter Structural Repairs

• We have the only Eurocopter Approved AS350 Fixtures in the United StatesUnited States

• Internal Engineering Support• OEM Repairs and Sub-Structure Replacement• Preferred by Insurance Companies• All Structural Repair Fixtures are Located in Grand Prairie

Texas• Assures better control over projects and captures additional

maintenance requirements

American Eurocopter Structural Repairsp p


AE Specialized Service with portable aft fixture

Thank You for Your AttentionThank You for Your Attention