customer requirements - ase.in.tum.de · customer requirements / information management 19.10.2000...
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SNP NDA3 / Folie 1Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
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Customer Requirements
Erwin Rusitschka Dr. Gerald Weisz
Project Manager ArvikaArvika- TP5.1 System Integration
Siemens Nuclear Power Siemens ZT-PP4
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SNP NDA3 / Folie 2Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
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AACHEN
HÜLLER HILLE GMBHDIEDESHEIM HESSAPP
Augmented Reality für Entwicklung,Augmented Reality für Entwicklung,Produktion und ServiceProduktion und Service
Mensch-Technik Interaktion inMensch-Technik Interaktion inder Wissensgesellschaftder Wissensgesellschaft
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SNP NDA3 / Folie 3Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
s Arvika Software Architecture: basic components
Basic Component Responsability
AR Browser IGD + VRCOM/VRCC/ZGDVAR Editor IGD + VRCOMRemote Experte WZLInfoService TUMInfoBroker WZL+ S-A&DWorkflowEngine TUMWorkflowEditor S-A&DRepräsentationsfreier Dialog S-ZT IK 5 + WZL *)Kontext ZGDVSprachanbindung S-ZT IK5Protokollierung S-A&D *)Konfigurationseditor S-A&DIntegrationstest S-ZT PP4Widget SetTracking F&E IGD
STARS
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SNP NDA3 / Folie 4Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
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Röntgenbild
Stückliste
System-schalt-plan
Halterungs-zeichnung
Isometrie
Different levels of documentation available:
from digital plant model + digital documentation
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... to paper based documentation
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SNP NDA3 / Folie 6Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
s OCR .... Technologies may help partially !
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SNP NDA3 / Folie 7Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
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Display-Technologies
Head-Mountedsee-through, video-feed-throughCRT, LCD
Hand-heldLCD-Panel, Laptop- oder PDA-Displaytransmissiv, getracked, touch-sensitivtransmissiv, getracked, touch-sensitiv
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SNP NDA3 / Folie 8Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
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Area: Service / Maintenace
–Mobil–Wearable / Pen-Top
–Navigation through documentation–Communication with Remote-Expert
–wireless communication
–context dependent
–workflow driven
Functional Requirements
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SNP NDA3 / Folie 9Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
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Task CoordinationTask Coordination
Information ManagementInformation Management is a key-function
in the Field-Service of Tomorrow
Informationpreparation
Taskplaning
Taskpreparation
TaskExecution
TaskDocumentation
Functions and Services
Information sources
Task Environment
User Groups
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SNP NDA3 / Folie 10Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
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System ExpertsService Center
Field Service
• Audio-/Video-kommunikation
• Audio-/Video-comunication• Online Acces to applic. data• on site-information• snap-shots
• Problem discussion withSystem Specialists
• use of „augmented“ VR-Models• Application Sharing, Whiteboard• Multimedia E-Mail
• Audio-/Video-comunication
• Data Exchange• protocol creation• documentation
...the collaboration in virtual teams
...one of the main requirements of the Info-Management
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SNP NDA3 / Folie 11Presentation_TUM.pptCustomer Requirements / Information Management 19.10.2000
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Tracking and Orientation