customer relationship excellence_by_swiss_post_solutions
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Customer Relationship Excellence
Successful customer relations for sustained growth
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Train giant increases response rate to 7.4%
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Multinational energy supplier increases revenue by € 5m per annum
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International Telco provider increases online sales by 70%
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What headlines
will your company make
this year?
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You think about...
Identifying and targeting your most valuable customers
Reaching new target groups by communicating and selling multi-channel
Making it easy for your customers to buy from you
ROMI and an efficient use of your Marketing budget
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We can help!
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With Customer Relationship Excellence
You can nurture relationships
Increase retention
And grow sales
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We help you optimise your customer relations
Realize targeted and personalized communication across channels
Implement and extent new sales channels
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Customer acquisition & loyalty
programmes
Highly personalised communication
E-Business
How we can help
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How do we do it?
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“We help our clients get a much better insight about the needs and behaviours of their customers.”
Gerhard Schwab Senior Vice President Swiss Post Solutions
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We structure and analyze all the data you have about your customers
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Using the latest CRM and marketing technology
We make the best use of your data to talk to more of the right people
Say the right things at the right time to get them to buy and to stay with you longer
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“We help our customers to be more successful by optimising the ways in which they communicate with their customers.”
Carl Michael Nägele Senior Vice President Swiss Post Solutions
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We design, set up and manage sophisticated customer loyalty programmes
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Realize intelligent, personalized multi-channel marketing campaigns
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And help you selling conveniently and securely online…
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…taking care of IT, warehousing,
shipping and after sales…
…manage risk, invoicing and credit control
…automate the whole process
from initial order to processing the
cash…
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Transform your most important relationships using our powerful suite of solutions
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If you are ready
It`s time to talk
www.swisspost.com/crm