Gaelic Construction

Independently Rated Highest in Quality for 7 Consecutive Years

Gaelic Construction provides a variety of general

contracting services for residential and commercial

clients throughout San Francisco The companyrsquos

primary focus is handling foundation framing and structural

concrete work for new construction and remodeling projects

but it also builds exterior decks and fences installs windows

doors and siding and more

Owner Jerimiah Deasy says Gaelic Constructionrsquos ability to

solve the unique challenges that often arise during foundation

work has been an important part of its success ldquoThis type of

work is complicated so we get a real sense of satisfaction

when wersquore able to utilize our knowledge and experience to

provide high-quality results for our clients Everyone who

works here is passionate about taking on new challengesrdquo

Gaelic Construction takes a comprehensive approach to

quality control by providing every job with the hands-on

expertise of Mr Deasy himself ldquoI want my clients to know I

care about their projects so Irsquom on the jobsite every day to

supervise work and answer any questions they haverdquo he says

ldquoEven when Irsquom not there they know they can immediately

reach me by phone or email which makes them feel more

comfortable with the entire processrdquo

COMPANY PHILOSOPHYldquoCustomer satisfaction is very important to us so we

communicate clearly with our clients throughout every step

of the construction process and keep them involved in their

projects as much as possible We want to develop long-term

relationships with our clients and consistently being present

and available for them is a crucial part of thatrdquo

EXCERPTED SURVEY RESPONSESldquoThey kept me informed of everything The job went very

smoothly and they were very friendly I was completely

satisfied with themrdquomdashKevin H

GAELICCONSTRUCTION(415) 906-7893Serving San Francisco

EMAILgaelicconstructionsfgmailcomMANAGERJerimiah Deasy OwnerSERVICESFoundations Structural Concrete Exterior Decks Siding Fences Window amp Door Installations FramingHOURSMon ndash Fri 8am ndash 5pmCERTIFICATIONTRAININGEPA Lead-Safe CertiedCA LICENSE856029YEARS IN INDUSTRY27 (Manager)FOUNDED2007DIAMOND CERTIFIED REPORTwwwdccertorg1958

HAS EARNED THE PRESTIGIOUS DIAMOND CERTIFIED AWARD

A recent project by Gaelic Construction

CUSTOMER LOYALTY COMPANY CREDENTIALS

Liability Insurance

License Verication

Business Practices

Current Complaint File

Legal amp Finance

DIAMOND CERTIFIED RATINGS DASHBOARD based on 18 random customer surveys since January 2013

CUSTOMER SATISFACTION

10987654321

100

THE RIGOROUS CERTIFICATION PROCESS ASSURES YOUR SATISFACTION

American Ratings Corporation conducts stringent customer satisfaction research

1 APPLYThe company must apply to begin

the rating process

2 SAMPLEA random sample of typically 400

past customers is collected from all

customer files of the applicant

company

3 SURVEYOnly real customers are surveyed in

confidential telephone research to

determine the companyrsquos customer

satisfaction score based on quality

4 SCORETo qualify the company must score

Highest in Quality with a score of 90

or above on a 100 scale

Rigorous standards are enforced

5 CREDENTIALSWe confirm that the company has

required insurances and valid State-

mandated credentials

6 PRACTICESThe company must perform to

contract have customer-friendly

business practices and stand behind

its work

Only the highest rated pass

7 COMMITMENTThe company agrees to adhere to

the Diamond Certifiedreg Customer

Satisfaction Principles

8 AWARDIf the companyrsquos quality rating

business practices and credentials

meet our high standards it is

awarded Diamond Certified

We require ongoing customer satisfaction and performance

9 MONITORWe conduct ongoing surveys to

ensure the company is maintaining

high customer satisfaction and

loyalty

10 MEDIATEThe company agrees to participate in

Diamond Certified mediation if

necessary

11 GUARANTEEThe Diamond Certified Performance

Guarantee provides added

assurance of the companyrsquos

commitment to customer

satisfaction

12 QUALITYCompanies that are able to qualify

for and maintain their Diamond

Certified awards are much more

likely to deliver quality to their

customers

American Ratings Corporation

Defining Excellence

Our mission is to define excellence and identify for consumers the highest quality local companies

Our team at American Ratings Corporation is the most experienced in the nation in rating and

certifying local companies We are dedicated to ensuring you have confidence in the companies you

choose

We are totally committed to performing all ratings and ongoing certification work with the

highest integrity and accuracy

We believe

1 You the consumer have the right to know which companies are truly performing at

the highest level of quality

2 The highest quality companies should be rewarded for their ongoing performance

through public recognition

3 Companies should be held accountable for their performance - one customer at a

time

copy 2018 American Ratings Corporation

American Ratings Corporation(800) 738-1138

wwwdiamondcertifiedorg504 Redwood Blvd Suite 310 Novato CA 94947