Customer HeroesThe Impact of Sage Intacct: Eight Stories of Customer Success

Contents

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Take a Coffee Break with Sage Intacct

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2 Customer Heroes

With QuickBooks and Excel, it took Bitly four weeks to complete departmental P&Ls and budget-to-actual analyses.

Before implementing Sage Intacct

QuickBooks and Excel? That’s no way to run a high-flying Web company – especially when you require sophisticated revenue recognition and reporting. For Bitly, that meant major headaches for everything from deferred revenue to invoice

changes and credit memos. It meant four weeks to complete departmental P&Ls and budget-to-actual analyses. And it meant manually tracking transactions by department.

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3 Customer Heroes

It all changed with

Peter Nesbitt Director of Finance

Improved collections, enhanced quote-to-cash, stronger budgeting, more accurate financials, and improved

forecasting, Sage Intacct has let us scale the business without additional headcount.

4 Customer Heroes

Streamlined order-to-cash process has slashed DSO from 110 to 55 days.

11055

5 Customer Heroes

Streamlined order-to-cash process has slashed DSO from 110 to 55 days.

11055

It all changed with Sage Intacct

Now, Bitly performs its month-end close in a week. Dashboard reports immediately spotlight which customers are paying late and which are at risk of churning. Multi-dimensional P&L reports – try doing that in QuickBooks – enable finance to see department spending faster and tighten up unnecessary expenses. Improved collections,

enhanced quote-to-cash, stronger budgeting, more accurate financials, and

improved forecasting, Sage Intacct has let us

scale the business without additional headcount.

Peter Nesbitt Director of Finance

6 Customer Heroes

That’s freed up $200,000 in planned headcount costs and six more months of cash flow runway that have fueled further growth for the company. Without dilution in equity or additional liabilities, the company can now reallocate its working capital to technology infrastructure and recruiting talented people to pursue its business strategy more effectively.

Multi-dimensional P&L reports have freed up $200K in planned headcount costs

and six more months of cash flow runway

Outgrowing QuickBooks – A Three-Part Video Series

How Bitly Extended Its Runway by Six Months by

Choosing Sage Intacct

Life After QuickBooks – Why It’s Time to Upgrade to Business-Class

Financial Software

7 Customer Heroes

With Excel, DSO ballooned to 130 days while period closes took 20 days.

Period Closes

20 DAYS

DSO

130 DAYS

Before implementing Sage Intacct

When you’re serving up advertising analytics to some of the world’s great brands (think: Lexus, Sony, and 3M), a sophisticated financial foundation is non-negotiable. As it struggled with QuickBooks for usage-based billing and global consolidations, DataXu knew a change was imperative.

Customers were paying late because they wanted detailed breakouts of invoices – which took weeks to create in Excel – while DSO ballooned to 130 days. With multiple entities in Europe, period closes – complete with complex consolidations and currency conversions – were taking 20 days in Excel.

8 Customer Heroes

It all changed with

Jim HarperController

Sage Intacct’s comprehensive automation and streamlined business processes have cut our monthly financial consolidations and close from 20 days to just

eight across all entities.

9 Customer Heroes

Sage Intacct, DataXu cut billing time to less than three days

by streamlining and automating its usage-based billing.

21 3

10 Customer Heroes

21 3

Cut billing time to less than three days

by streamlining and automating its usage-based billing.

It all changed with Sage Intacct

Thanks to Sage Intacct, DataXu streamlined and automated its usage-based billing, cutting cycle time to less than three days and giving customers clear visibility into their ad campaigns.

Jim HarperController

Sage Intacct’s comprehensive automation and streamlined business

processes have cut our monthly financial

consolidations and close from 20 days to just eight

across all entities.

11 Customer Heroes

Sage Intacct slashed DSO and freed up $40 million in working capital (as well as eliminated four months of interest payments on its line of credit). A standard chart of accounts and automated, multi-dimensional P&Ls shortened period closes to just eight days. Greater productivity, increased business agility, and an infusion of cash flow without dilutive equity. No wonder DataXu’s board was ecstatic.

Slashed DSO

Freed up $40 million in working capital.

DataXu Turns to Sage Intacct to Help Drive Its Rapid Growth

DataXu Customer Profile

Continuous Multi-Entity Financial Consolidation Software Makes

Growth Easier…and Closing Faster

12 Customer Heroes

As DonorsChoose grew, the agency’s previous GL couldn’t keep up.

Before implementing Sage Intacct

In the nonprofit world, financial efficiency is essential to successfully pursuing the mission. DonorsChoose has raised more than $600 million – more than half from corporate grants ranging from $1-6 million – to fund more than 1 million classroom projects.

But that success created levels of complexity that rival any global enterprise. The agency’s previous GL (not integrated with its Salesforce grant management system) couldn’t keep up with basic questions like, “How much revenue did we bring in yesterday?” Month-end closings were delayed while summarized grant information was loaded into the GL.

? ?

13 Customer Heroes

It all changed with

Andy KaplanCFO

The software delivers major productivity improvements for our team. More importantly, it gives us access to trusted

financial data on a real-time basis, which is a major benefit across our organization.

14 Customer Heroes

Sage Intacct automated bill payments eliminated time needed to review and approve physical invoices and sign and mail checks.

AUTO BILL PAY

15 Customer Heroes

Automated bill payments eliminated time needed to review and approve physical invoices and sign and mail checks.

It all changed with Sage Intacct

With Sage Intacct, grant revenue and cash receipts are automatically synchronized between the GL and Salesforce. Daily dashboards show each previous day’s total revenue, cash in the bank, and cash owed from partners. Sage Intacct automated DonorsChoose’s payments using its check delivery service, eliminating the time needed to review and approve physical invoices and sign and mail checks.

AUTO BILL PAY

Andy KaplanCFO

The software delivers major productivity improvements

for our team. More importantly, it gives us

access to trusted financial data on a real-time basis, which is a major benefit across our organization.

16 Customer Heroes

That’s all led to a $100,000 annual improvement in finance productivity. Meanwhile, the finance team can focus on T&E reports, cost of goods sold, and matching gifts. It’s all happened as DonorsChoose has increased revenues 1,400 percent in 11 years.

Increased revenues 1,400 percent in 11 years.

1,400%

Why DonorsChoose.org Chose Sage Intacct

Cloud-Based Financial Management

for a Growing Nonprofit

The New Roadmap for Nonprofit Finance

Take a Coffee Break with Sage Intacct - 30 minute demo

17 Customer Heroes

Expenses were growing faster than revenue with 130 physicians treating more than 100,000 patients across Tennessee.

EXPENSES

REVENUE

Before implementing Sage Intacct

A modern healthcare system deserves a modern financial system. With 130 physicians treating more than 100,000 patients across Tennessee, the nonprofit medical practice saw expenses growing faster than revenue – a recipe for disaster. In response, the company spun off several business

lines, downsized G&A, and reorganized itself into a multi-specialty, multi-facility practice. But that new complexity quickly outstripped its legacy mainframe accounting system. The result: no visibility into multi-specialty P&L reports or profitability by facility or specialty.

U N I V E R S I T YCL I N I CA LH E A L T H

18 Customer Heroes

It all changed with

Timothy CarlewController

With the time we’re saving from mundane processes, we’re able to focus on really understanding what drives our business and monitoring key trends, such as the rising expense of medical

supplies and medications. Now we’re truly a partner to the business, helping make strategic decisions about how to get

our costs down, as well as where to invest in new ventures as we enter growth mode.

U N I V E R S I T YCL I N I CA LH E A L T H

19 Customer Heroes

UCH improved the scheduling of its vendor spend and created a one-time cash flow lift of $125,000.

20 Customer Heroes

It all changed with Sage Intacct

In addition to a faster monthly close, Sage Intacct provides University Clinical Health (UCH) with a multi-dimensional P&L by specialty and department. Now, executives can see cash flow and gross margins by week, month, and year across every business unit. Using this deeper insight, UCH improved the scheduling of its vendor spend and created a one-time cash flow lift of $125,000.

Improved positive cash flow by $125,000.

Take the Pain Out of Healthcare Financial Systems

Nonprofit Healthcare Innovation Report Infographic

Businesswomen’s Association Evolves

its Financial Management System

Measuring What Matters in the

Nonprofit World White Paper

U N I V E R S I T YCL I N I CA LH E A L T H

21 Customer Heroes

$500,000

Later, UCH launched a rheumatology practice and acquired a podiatry practice to grow the business. Using Sage Intacct’s cloud solution with multi-entity capabilities and a standardized chart of accounts, UCH expanded its business while saving $500,000 annually in IT and staffing costs its previous system would have required.

More than $500,000 saved annually in staff and IT costs and a monthly close that’s 40 percent faster.

Timothy CarlewController

With the time we’re saving from mundane processes,

we’re able to focus on really understanding what drives

our business and monitoring key trends, such as the rising expense of medical supplies and medications. Now we’re

truly a partner to the business, helping make strategic

decisions about how to get our costs down, as well as

where to invest in new ventures as we enter

growth mode.

U N I V E R S I T YCL I N I CA LH E A L T H

22 Customer Heroes

Consolidations took 100 hours to complete each quarter.

100 hours

100 hours

100 hours

100 hours

1 2 3 4

Before implementing Sage Intacct

In financial services, there’s no substitute for fast and detailed information. But Halstatt, a family-owned investment firm with $100 million in assets under management, was struggling to run its business on a pile of spreadsheets. Consolidations took 100 hours to complete each quarter.

The board book could take months to compile. And when fast-moving investment opportunities arose, Halstatt’s evaluations and analyses were too slow for a timely response. Even Accounts Payable was a cost drain, with hundreds of monthly manual checks costing $36 each to issue.

23 Customer Heroes

It all changed with

Jason GabauerController

We started from scratch, and with Sage Intacct and a team of two, we are currently managing hundreds of millions of

dollars worth of real estate, equity investments, and various businesses. We are now more efficient in everything

we do from GL to reporting.

24 Customer Heroes

Sage Intacct automated consolidations to help Halstatt save more than 100 hours preparing reports and analyses.

MORE THAN 100

HOURS SAVED

25 Customer Heroes

It all changed with Sage Intacct

Fulfilling its need for speed, Halstatt uses Sage Intacct to automate consolidations in minutes with a single click. Portfolio dashboards show the value of assets under management and the cash position available to invest. Board books are available in minutes. Now, the finance team can evaluate any deal in the investment pipeline using real-time portfolio information. The company had the time and analysis ready to invest in three additional off-market deals that previously wouldn’t have been possible when they were using Excel.

preparing reports and analyses.

MORE THAN 100

HOURS SAVED

We started from scratch, and with Sage Intacct and a team of two, we are currently

managing hundreds of millions of dollars worth of

real estate, equity investments, and various businesses. We

are now more efficient in everything we do from GL

to reporting. Jason Gabauer

Controller

Sage Intacct for Wealth and Asset Management

26 Customer Heroes

Halstatt also automated its vendor payments using Sage Intacct’s check delivery service, saving more than $150,000 annually in processing costs. Speed, cost savings, and the ability to pounce on new opportunities. That’s what agile investment firms want – and it’s what Sage Intacct delivers.

Automated vendor payments using Sage Intacct saved $150,000 annually.

Wealth and Asset Management Infographic

Optimizing the Finances of a Wealth Management Company: An Interview

with Halstatt, LLC

Sage Intacct Multi-Entity Financial Management Data Sheet

Take a Coffee Break with Sage Intacct - 30 minute demo

27 Customer Heroes

Before implementing Sage Intacct

When you have $12 billion invested in a broad portfolio of public companies, you can’t rely on stale information – you need to know what’s happening as soon as possible. But that was a major challenge for Trian Partners, which was unable to generate the timely reports its 10 partners (and counting) rely on.

The Exact Macola general ledger and Excel were an unfeasible combination, requiring the finance team to manually track every transaction and apply correct ownership percentages.

The result: A 90-day delay to generate complete reporting packages for all partners across investments, funds, and entities. And new partners joining the firm meant finance had to spend hours updating its chart of accounts and reporting templates.

90-Day DelayTo generate complete reporting packages for all partners.

28 Customer Heroes

It all changed with

Len WeedmanController

Closing the books is an official term that we accountants use to describe the month/quarter-end process. But, if you ensure your entries are booked every day (e.g. cash is reconciled, revenue and known expenses are accrued) your books are essentially closed

every day. This allows you to have continuous, consolidated reports that are always live.

29 Customer Heroes

Sage Intacct reduced reporting time from 60 – 90 days to 20 – 30 days.

60 - 90 Days

20 - 30 Days

30 Customer Heroes

It all changed with Sage Intacct

Trian Partners automated its consolidations and streamlined its partner reporting. Now, partner reporting has been slashed to just 20 days, so all partners can see the value of their investments faster.

Reduced reporting time from 60 – 90 days to 20 – 30 days.

Sage Intacct for Wealth and Asset Management

Closing the Books Barometer – Read the New Survey Results

An Interview with Len Weedman

of Trian Partners

Cloud Accounting for Wealth

and Asset Management

60 - 90 Days

20 - 30 Days

31 Customer Heroes

Thanks to Sage Intacct’s multi-dimensional GL, the finance department can add new entities in minutes. Trian Partners now has a standardized, shared chart of accounts by entity, by investment, and by fund. The company has increased the number of entities in its portfolio by 43 percent (to more than 50 entities) without adding any headcount to the finance team.

Closing the books is an official term that we

accountants use to describe the month/quarter-end

process. But, if you ensure your entries are booked every day (e.g. cash is reconciled,

revenue and known expenses are accrued) your books

are essentially closed every day. This allows you to have continuous, consolidated

reports that are always live.

Len WeedmanController

Trian Partners creates views across multiple entities at any time - in just minutes, not hours.

Excel

Sage Intacct MINUTES

HOURS

32 Customer Heroes

Before implementing Sage Intacct

In the Midwest, small and midsized companies that need top-notch talent turn to Tandem HR, one of the nation’s leading professional employer organizations. And when Tandem HR needed a top-notch finance and accounting system, it turned to Sage Intacct.

With 16 separate entities in QuickBooks and an Excel-based consolidation process (imagine a 56-tab workbook, in fact), the finance team spent

hundreds of hours in manual workarounds to perform profitability analyses. Contract renewals required finance to manually track the time HR specialists devoted to different services – which took so long that Tandem HR couldn’t properly optimize its fee levels during renewals.

Hundreds of HoursTime spent in manual workarounds with QuickBooks and Excel.

33 Customer Heroes

It all changed with

Sam KashyDirector of Business Development

I recommend Sage Intacct for any business that’s looking for an intuitive, easy-to-use, and affordable solution to manage any kind of financial reporting

and accounting—no matter how complex.

34 Customer Heroes

Sage Intacct saved Tandem HR more than 500 person-hours of work every year.

35 Customer Heroes

Sage Intacct saved Tandem HR more than 500 person-hours of work every year.

It all changed with Sage Intacct

Now, with a sophisticated cloud-based financial foundation that synchronizes data from numerous operational systems, Tandem HR has automated its labor-cost tracking. That’s eliminated the workarounds and cut four days off the monthly close.

500hourssaved

I recommend Sage Intacct for any business that’s looking for an intuitive,

easy-to-use, and affordable solution to manage any

kind of financial reporting and accounting—no matter how complex.

Sam KashyDirector of Business Development

36 Customer Heroes

With Sage Intacct’s multi-dimensional P&Ls, the company now easily measures client profitability by project – in real time (which was impossible in QuickBooks). That’s directly saved $20,000 annually in finance labor costs. In a company growing by 250 percent in five years, Sage Intacct is helping finance act as a strategic partner to shape the future of the business.

Saved $20,000 in reduced salary costs every year due to increased efficiencies in it financial processes.

$20,000

Five Strategies to Overcoming Financial Growing Pains in Professional Services

Organizations Infographic

Sage Intacct Product Tour for Professional Services Webinar

Reporting and Dashboards Data Sheet

37 Customer Heroes

The company was struggling to manage labor costs.

LABOR COSTS

REVENUE

Before implementing Sage Intacct

Successfully delivering hundreds of IT projects each month to Fortune 500 companies around the world, Cameo Global was riding high. But sometimes, growth and success can mask underlying challenges that must be addressed. Despite its rising revenues, the company was struggling to manage its labor costs –

the heart of its business – and identify which teams would deliver maximum profits for any given project. Quarterly consolidated financials for its four entities (with currency conversions) took three to five months to produce in spreadsheets.

38 Customer Heroes

It all changed with

Mike MunsonController

We were blown away by Sage Intacct’s global consolidations capabilities and the flexible reporting and analytics, along with its overall scalability and the flexibility to plug into any

other business system we needed.

39 Customer Heroes

With Sage Intacct’s multi-dimensional reporting, executives now see actual labor costs

at any time throughout project lifecycles.

40 Customer Heroes

Executives now see actual labor costs at any time throughout the lifecycles.

It all changed with Sage Intacct

Now, financial consolidations – with automatic currency conversions – get delivered immediately for all entities as part of a complete monthly close. Executives view P&Ls by client and project, thanks to Sage Intacct’s multi-dimensional reporting. They see actual labor costs at any time, throughout the lifecycle of a project using forecast-to- completion metrics.

We were blown away by Sage Intacct’s global

consolidations capabilities and the flexible reporting and analytics, along with its overall scalability and the flexibility to plug into

any other business system we needed.

Mike MunsonController

41 Customer Heroes

Project load-balancing across countries has maximized profitability, which its previous system couldn’t do. Cameo Global also saves money on “stop loss situations,” so that it can focus on more profitable opportunities. Net-net? The company has saved $100,000 every year after switching to Sage Intacct.

Saved $100,000 in annual salary costs by increasing productivity and minimizing finance staffing.

Overcoming Financial Growing Pains in Professional Services

Organizations: Five Proven Strategies

Five Questions Every CFO Needs to Ask the Controller Webinar

Multi-Entity Financial Management Data Sheet

42 Customer Heroes

Why Sage Intacct?

We help our customers:Achieve an average ROI of 250 percent and a 100 percent payback in six months.

Reduce manual processes and manage risk with real-time insights and 24/7 dashboards.

Scale as their businesses grow – we’re the first and last financial management solution you’ll ever need.

Our customers helped us become:The cloud financial management and accounting solution that’s No. 1 in customer satisfaction.

The AICPA’s only preferred provider of financial accounting software.

A visionary in the Gartner Magic Quadrant for cloud core financial management suites.

© 2018 Sage Intacct, Inc. All rights reserved.

Interested in learning more? Contact us:

877-437-7765

44 Customer Heroes