Customer Feedback Form

In order to help us improve our services to suit your needs and to continuously operate at the highest possible standard, we would appreciate if you could take a few moments to fill this form out.

Shipper:       Booker:      Account:       Origin Agent:      

Move Consultant:       Destination Agent:      

Corporate move Private move Other

1) Origin ServicesI

totally

agree

I agre

e

I disagre

e

The moving consultant in charge of my move was friendly & helpfulMy questions/concerns/requests were dealt with promptlyThe moving crew assigned to my move were punctual and professionalI was satisfied with the packing

Any other comments:     

I would rate the origin services as: Excellent Average Poor

2) Destination Services

I totall

y agree

I agre

e

I disagre

e

My questions/concerns/requests were dealt with promptlyThe delivery crew was punctual and professionalThe unpacking was completed according to my requests

Any other comments:     

I would rate the destination services as: Excellent Average Poor

FIDI Template "Tools to avoid Factual Findings"

Insert CompanyLogo

3) General comments

I would rate the accuracy of the pre-move survey and quotes as: Excellent Average Poor

Any other suggestions to improve our services would be highly appreciated     

Thank you for your feedback!

FIDI Template "Tools to avoid Factual Findings"