customer favorite features: popular co3 product updates & a special promotion

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Customer Favorite Features Popular Co3 Product Updates

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Page 1: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Customer Favorite

Features

Popular Co3 Product Updates

Page 2: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 2

Agenda

• Introductions

• Customer Favorite Features and Popular Updates:

• Canadian Regulations – EU Coming Soon

• Regulation Library

• Greater Flexibility and Customization

• Custom Tasks

• Custom Event Categories

• Distribution of Records

• Multi-Organizational Access

• New User Set-Up

• Q&A

Page 3: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 3

Introductions: Today’s Speakers

• Ted Julian, Chief Marketing Officer, Co3 Systems

• Security / compliance entrepreneur

• Security industry analyst

• Marie Simonelli, Product Support Specialist, Co3 Systems

• Certified Information Privacy Professional

• Experienced incident response team member

Page 4: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 4

Co3 Automates Breach Management

PREPARE

Improve Organizational

Readiness

• Assign response team

• Describe environment

• Simulate events and incidents

• Focus on organizational gaps

REPORT

Document Results and

Track Performance

• Document incident results

• Track historical performance

• Demonstrate organizational

preparedness

• Generate audit/compliance reports

ASSESS

Quantify Potential Impact,

Support Privacy Impact

Assessments

• Track events

• Scope regulatory requirements

• See $ exposure

• Send notice to team

• Generate Impact Assessments

MANAGE

Easily Generate Detailed

Incident Response Plans

• Escalate to complete IR plan

• Oversee the complete plan

• Assign tasks: who/what/when

• Notify regulators and clients

• Monitor progress to completion

Page 5: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 5

Background of Product Changes

What drives changes to the Co3 product?

• Regulatory

• Legal Team tracks legislation and submits requirements to

Engineering Team

• Customer feedback

• Feedback from current customer base

• Common questions from potential customers

• Product Support Specialists submit to Engineering Team

Page 6: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 6

International Updates

• Canada

• Alberta, New Brunswick, Newfoundland & Labrador,

Ontario, and Manitoba

• Primarily concerned with protected health information

Page 7: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 7

International Landscape cont’d

• EU Coming Soon

• General breach disclosure• Austria

• Germany

• Ireland

• Others

• Telecommunications sector

• Where to next?

Page 8: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

POLL

Page 9: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 9

Regulation Library

• Regulation Library

• Knowledgebase of breach notification regulations for various

jurisdictions and regulators

• Easy to access and navigate

• Includes hyperlink to regulator’s website

Page 10: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 10

Customization Features

Custom Ad-Hoc Tasks:

Can be added to specific events or incidents

Can be assigned to a user and given a due date

Example: A laptop is reported stolen, but was it

encrypted? Create a task to investigate encryption status

with the IT Department.

Page 11: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 11

Customization Features

• Custom Automatic Tasks:

• Created by the master administrator

• Automatically included in all future events or incident

response plans.

• Example: The organization has a contractual obligation to

notify an third party of any data incident. Create an

automatic task to be included in the IR Plan to ensure this

obligation doesn’t slip through the cracks.

Page 12: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 12

Customization Features

Custom Event Categories

Created by master administrator

Available as a selection from the dropdown menu in event

entry wizard, in addition to system-generated options.

Page 13: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 13

Distribution of Records

Even Record Distribution:

If total number of records is known, but breakdown per

jurisdiction is not, enter the total number in the

“Unassigned” field, and click “Distribute” button.

System will evenly distribute the number among all

jurisdictions enabled on the page.

Page 14: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 14

Multi-Organizational Access

• Multi-Organizational Access

• Allows a user to be a member of more than one

organization or sub-organization

• Includes a global dashboard for viewing active events and

incidents across all organizations.

• Useful for:

• Attorneys to review incident response plans for

multiple client’s

• Larger corporations that wish to create sub-

organizations, such as medical and financial.

Page 15: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

Page 15

New User Set-Up

• New User Setup:

• With the introduction of multi-organizational access, we’ve

enhanced the new user setup process.

• Administrator:

• Enters user’s email address and permission level

• Sends invitation

• New user:

• Clicks on activation link and creates password

• Completes profile information

Page 16: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

POLL

Page 17: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

QUESTIONS

Page 18: Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion

One Alewife Center, Suite 450

Cambridge, MA 02140

PHONE 617.206.3900

WWW.CO3SYS.COM

“Co3 Systems makes the process of

planning for a nightmare scenario as

painless as possible, making it an Editors’

Choice.”

PC MAGAZINE, EDITOR’S CHOICE

“Co3…defines what software packages

for privacy look like.”

GARTNER

“Platform is comprehensive, user

friendly, and very well designed.”

PONEMON INSTITUTE