customer expectation document - xerox phaser 6600

Xerox® Phaser 6600 Printer WorkCentre 6605 Multifunction Printers

Customer Expectation Document (Addendum to Product Brochure) Version 1.2 US 19 April 2013

Product Range / Positioning

Average Monthly Page Volume

Duty Cycle

Phaser 6600

WorkCentre 6605

Up to 1,100

Up to 1,500

Up to 80K

Up to 80K

Installation Considerations

Physical delivery will be by a Xerox authorized common carrier (such as UPS). The customer is responsible for un-boxing, setup, connecting and configuring the equipment on their network.

The products require a two person lift based on the weight of the products:

The customer also has the option to have a rigger install with the product if desired.

Packaged Unpackaged

Phaser 6600 62.7 lb / 30.5 kg 56.2 lb / 25.5 kg

WorkCentre 6605

82.7 lb / 37.5 kg 71.1 lb / 32.5 kg

Customer should provide a table or desk capable of supporting the weight of the equipment.

For hallway installations, the customer is to independently review and consider any applicable federal, state, local or other codes and requirements related to emergency egress in the area of installation.

Electrical requirements and space requirements must be satisfied before the equipment is delivered.

Packaging Take-Back Service for Xerox Branded Products

(US only) Whenever possible, Xerox encourages you to recycle packaging locally as it reduces greenhouse gas emissions associated with transportation. However, if unable to recycle locally, we offer a packaging take-back and recycling service to our customers for Xerox branded products, where customers pay for the return shipping and Xerox pays for the recycling. If interested in this service, please send your packaging to: Xerox Corporation, ESSO – Scrap, 6500 State Route 63, Middletown, OH 45044 , ATTN: EPEAT Packaging Returns.

Space Requirements

Adequate space is required for ventilation, ease of operation, replacement of consumables and service. The dimensions listed below provide the general space requirements to enable safe use and adequate access for service.

Minimum Clearances on all Configurations:

A minimum of 3.9 in. (10 cm) is required on all sides of the equipment.

The front needs 18.8 in. (48.3 cm) clearance.

P 6600 WC 6605

Width 16.9 in 430 mm

16.9 in 430 mm

Depth 19.2 in 488 mm

20.8 in 528 mm

Height 15.1 in 384 mm

22.0 in 560 mm

Height with ADF / DADF open

N/A

Height of Additional Paper Tray

5.4 in 138 mm

5.4 in 138 mm

Depth of Additional Paper Tray

19.1 in 485 mm

19.1 in 485 mm

Battery

Phaser 6600 – Lithium Ion, CR2450, 6.3g

WorkCentre 6605 – Lithium Ion, CR2032, 2.9g

Audible Noise Levels

Operating Standby

Phaser 6600 Sound Power

6.9 B 4.5 B

Phaser 6600 Sound Pressure

53 dB(A) 29 dB(A)

WorkCentre 6605 Sound Power

6.8 B 4.4 B

WorkCentre 6605 Sound Pressure

52 dB(A) 29 dB(A)



Operating Supplies/Consumables

Print Cartridges

The products use a printer cartridge, which includes both the toner and drum.

The printer and MFP share supplies.

The devices ships with a starter cartridge:

Cyan 2,000

Magenta 2,000

Yellow 2,000

Black 3,000

The toner low warning is based on capacity and cartridge type and the low is not adjustable.

Automatic Meter Read / Automatic Supply Read (AMR/ASR)

Xerox Remote Print Services with automated billing and automated supplies replenishment will be supported upon completion of final testing.

Media Considerations:

Refer to the Xerox Recommended Media list for all supported media questions: http://www.xerox.com/paper

Media Sizes (including envelopes)

The bypass tray can handle any size from 3”x5” to legal with no automatic sensing. The standard tray (Tray 1) can handle Letter, Legal, US Folio, Executive (7.25 x 10.5), A4, A5, and B5 (ISO). In addition, custom sizes from A5 to Legal are acceptable. There is NO automatic sensing, unlike the current Phaser 6280 / 6180 MFP.

The 550-sheet Optional Feeder (Tray 2) can handle the same paper sizes as the standard main tray, but HAS size sensing. However, the 550-sheet Optional Feeder does NOT support envelopes.

The products will have 4.1-mm margins on all sides.

Photo mode print can only be produced in Simplex mode. This mode is compatible with Lightweight Cardstock and Lightweight Glossy Cardstock.

Other Materials

Labels must be used in the bypass tray.

Use a brand new ream.

Do not use labels with slick back.

Do not attempt to print on 1mm edge of a page.

Do not use partially used labels.

Do not use labels with adhesive on 1mm edge of a page.

Must use standard products (A4, Letter) for label printing.

Print Speed / System Performance

The Phaser 6600 will include 256 MB of RAM while the WorkCentre 6605 has a base 512 MB of RAM. Additional option of 512 MB of RAM is offered.

Image Quality

The device is designed to provide “benchmark” Office-level image quality and performance for its product class. However, image quality is subjective and can be impacted by lighting, and is strongly influenced by paper.

Copy Modes

The WorkCentre 6605 supports both automatic duplex and printing and duplex copying through the DADF.

Security

The Phaser 6600 will include 256MB RAM while the MFP includes 512 MB RAM. RAM Disk enable (requires 512 MB RAM) features include: Secure Print and Saved Print. The RAM Disk is enabled by default (out of box) on the MFP. If the user adds the RAM Disk productivity kit to the printer, then the RAM Disk will automatically be enabled.

Scan to email in the WorkCenter 6605 supports basic SMTP authentication (configured in CWIS).

The hard drive supports encryption and overwrite.

Print Services and Network Connectivity

The Font Management Utility (FMU), is supported and can be downloaded from xerox.com

Wi-Fi is optional.

Wi-Fi Protected Setup (WPS) is supported to ensure easy set-up for high security wireless use, as well as manual Wi-Fi set-up.

The wireless and wired network connections cannot be used at the same time.

http://www.xerox.com/paper



Scanning

Nuance and / or ABBYY / Omnipage scanning software is included in the box.

FTP and SMB scanning protocols are available with the WorkCentre 6605.

The WorkCentre 6605 supports automatic duplex scanning through the DADF.

Faxing

The device requires a non-switched, single use analogue phone line with the phone line cord of less than 10 feet.

Fax over Voice over IP (FoVoIP) or fax over IP (FOIP) may not provide a reliable connection.

The WorkCentre 6605 offers 2-sided printing on receiving faxes.

The WorkCentre 6605 allows 2-sided printing on receiving faxes as well as sent faxes using memory stored send but not for manual dial send faxing.

The Fax Forwarding feature automatically routes faxes to one or more email addresses as email attachments or to network folders to save paper and speed retrieval and distribution. Administrators may configure the format of the forwarded faxes.

PBX systems

Some PBX systems cannot operate with the newer FAX cards found in products like the WorkCentre 6605. Users should check their PBX system to ensure correct operation with FAX-equipped devices.

Customer Training

Customer training for the products is self-paced, using the documentation shipped with the product. No specialized or fee-based customer training is offered. The documentation is also available on Xerox.com.

Customer Support

On-Site service will be provided by Xerox Employees or Authorized Service Providers. As most service issues can be resolved over the phone on the first call, customers will be expected to actively participate in the phone diagnosis and service processes. For issues that cannot be resolved over the phone, customers will typically receive field service the following day.

In addition to telephone and on-site service, customers will also have access to web technical support:

www.xerox.com/officeprinting/support/

For XE / DMO-E support: Xerox Customer Welcome Centre

For DMO-W: Xerox Customer Welcome Centre

For US: Xerox Customer Welcome Centre 1-800-821-2797

For Canada: Xerox Customer Welcome Centre 1-800-835-

6100

Responsibility Matrix

Action Customer Xerox

Ensure adequate space and power to install system

X

Ensure Site survey is completed and the size requirements are communicated to the customer.

X

Unpack system / components X

Install system hardware X

Connect all System Components prior to powering up the system

X

Ensure network configuration X

Confirm network integrity X

Acquire and install client software including print drivers

X

Run initial software diagnostics when directed

X

Monitor and adjust as required X

Load any additional fonts X

Order and replace Customer Replaceable Units as needed.

X

Provide Help Line support X

Provide spared parts X

Primary customer applications:

_________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________

Special considerations or performance limitations identified by Xerox and agreed to by the customer: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________

I have reviewed this document and understand the specifications listed:

http://www.xerox.com/officeprinting/support/



____________________________________________________ Customer ____________________________________________________ Xerox Sales Representative ____________________________________________________ Xerox Customer Service Representative

customer expectation document - xerox phaser 6600

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