customer centrism

Before we begin, if we may ask, how do we like to have our tea?

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Before we begin,

if we may ask,

how do we like to have

our tea?

INTRODUCING,

MUMBAI’S FAVORITE

ENERGY DRINK...

The Cutting Chai

Customer Centric

DIGITAL AGE

19%

Internet Penetration

80%

Mobile Internet Users

February 2013

February 2014

150 Million

230 Million

%53

60% TEENS –View 125 Messages

Millennials

42% ACTIVE USERS - SEARCH IN LOCAL LANGUAGE

INERTIA MONEY

UNCERTAINTY CONSISTENCY

Business sustainability

First Mover-Advantage

Brand Equity

loyalty

MAKING THINGS

PEOPLE WANT

MAKING PEOPLE

WANT THINGSTO

FROM

FROM

SELECTIVE

HEARING

ACTIVE

LISTENING

Credits-

We are social

http://www.slideshare.net/wearesocialsg?utm_campaign=profiletrack

ing&utm_medium=sssite&utm_source=ssslideview

Ethios

http://www.slideshare.net/Ethinos

Mercatus-havent been able to locate the link sorry.

http://www.slideshare.net/wearesocialsg?utm_campaign=profiletracking&utm_medium=sssite&utm_source=ssslideview

http://www.slideshare.net/Ethinos

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customer centrism

Business

internet penetration80

social http

mobile internet usersfebruary

active users search

mumbais favorite energy

million230 millions60

teens view

haveour tea