Mumbai

Bangalore

(Headquarters)

Customer Centria Enterprise Solutions Pvt. Ltd.

Premier House, 1st Floor, Plot No. 38, Central

Road, Chakala MIDC, Andheri East,

Mumbai-400093.

T +91 22 6143 5200 T +91 22 6143 5252

306, Brigade Garden, #19 Church Street,

Bangalore-560 001, Karnataka

T +91 80 4147 4748

India

USA

116 West 23rd Street,

Suite 500, New York,

NY 10011

T +1 646 375 2097

Level 26, 44 Market Street,

Sydney NSW 2000

T +612 9089 8709

T +612 9089 8989

Australia

Singapore

Level 31, Six Battery Road,

Singapore-049909

T +65 6725 6296

T +65 6725 6297

customer centriaThe Customer Engagement & Experience Company

Technology InteractiveAnalytics

Fast Facts

WE ARE…

Customer Centria Enterprise Solutions Pvt. Ltd. is a Global Customer Experience and Engagement Company that

enables enterprises in their Customer Engagement Strategies by powering them towards customer centricity. We

create transformational customer experiences through our end-to-end solutions:

We offer end-to-end solutions across Technology, Interactive Marketing, Insights & Analytics, Loyalty, Digital

and Social Interaction Management all uniquely under one roof.

Empower global enterprises to engage, interact and delight their customers.

Our competence and expertise spans across all major industries, with proven track record and accomplished

results in sectors like BFSI, Telecom, Retail and Consumer Goods for clients across the globe.

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Awards 2011.

Gold in the multimedia campaign category for IDBI Federal Weathsurance. Global PR Conclave, 2011.

Silver in the Innovative Digital Marketing Solutions category for GoJiyo. Internationalist Award for

innovation in media 2010, New York.

Digital Trends, a leading UK-based research consultancy featured GoJiyo as one of the most innovative

social networks from around the globe.

Afaqs rated GoJiyo as the second most liked digital campaign of 2010.

PCQuest Best IT Implementation Awards awarded GoJiyo as the Overall Best IT Project of 2011.

Outstanding Website for GoJiyo and IDBI Federal Weathsurance. Internet Advertising Competition (IAC)

Awards and Accolades

From Data to Delight…

Global Footprint

Our Team

: India, USA, Singapore and Australia

: Over 1000 man-years of collective global experience

with highly skilled employees from fortune 500 companies.

: Technology, Insights, Marketing Services, Loyalty

Management, Digital Engagement and Social Interaction

Management.

From national clients to international projects, Customer Centria has evolved as an end-to-end

solutions provider for companies looking for innovative technology and creative marketing

strategies. Our customer centric approach has accelerated the growth and brand value of

various companies located across the globe. International clients like and

have entrusted us with implementing cutting edge marketing technology. We have

created India's first virtual world, for , and provided out-of-the-box analytical and digital

solutions to insurance majors like and . Customer Centria has also

helped telecom companies like and streamline their marketing processes. All

this only scratches the surface of our wide and deep reach.

DigiMalaysia OCBC

Bank

Godrej

Bajaj Allianz IDBI Federal

Airtel Videocon

Customer Delight

A Unique end-to-end

offering

Locations

Creating a rewarding customer experience that gives the end user value beyond expectations.

Listen & Analyse

Transform

State-of-the-art consumer management and web intelligence approach, going beyond numbers to recognise what the end user is saying.

Adding value to consumer participation, using constant feedback and social interaction providing consumers with constantly improving experiences.

Enable

Integrate

Utilising premier technology infrastructure and support, and digital renovation to facilitate the desired tools needed to outset an immersive customer experience.

Incorporating every element of the communication process including the message, communication channel , technological infrastructure and the end-user to create a system where each element works with the other to enable consumer delight.

Delight

Engage

Utilising the right channels with the right offer at the right time to engage the consumers in the process.

Solutions that work

at multiple levels.

Because so do your customers.

Insights

Marketing Services

Technology Loyalty Management

Digital Engagement

Social Interaction Management

Godrej Industries Ltd.

http://customercentria.com/success-stories-G.html

IDBI Federal Life Insurance

http://customercentria.com/success-stories-i.html

OCBC Bank

http://www.customercentria.com/success-stories-O.html

Tullo Marshall Warren

http://www.customercentria.com/success-stories-T.html

A brand activation platform using the idiom of the metaverse. Gojiyo, India's first virtual world enabled Godrej Industries to engage with their customer to build a deeper relationship with the brand's consumers of tomorrow.

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Using consumer segmentation to create a creative yet synergistic digital marketing strategy to give IDBI Federal Wealthsurance the amplification required for their offline efforts

:

Enabled Singapore's oldest bank, with the capability to centralise and optimise their marketing process.

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We implemented a superior campaign management solution to enable this UK based giant to achieve campaign velocity for a leading cosmetic brand, thus allowing flexibility and creativity at high volumes.

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Success Stories

Contact Us

Company URL: www.customercentria.com

Company Email: hello@customercentria.com

Twitter: www.twitter.com/customercentria

LinkedIn : The customer engagement & exprience architects

Our End-to-End Solutions include

Energise

Company Blog: http://www.blog.customercentria.com