customer case study - tvs supply chain solutions · 2018-03-13 · within telecoms, gas,...

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As a result of the prolonged roll out of smart meters SMETs1 and with a further 3.1m smart meters due to be installed by 2021 the customer had several key challenges when TVS were first introduced late 2016. The main challenges were low productivity and efficiency. Lack of a stock control system and zero visibility of the supply chain. In addition to this there were financial pressures from the end client and a number of cost control programmes were to be introduced all whilst maintaining stringent MAMCoP process and procedures. THE TVS SOLUTION Tailored solution to fit exact customer requirements Provision of a future proof service offering Innovative technology simple and easy to use Bespoke MAMCoP solution Mobile stock management application deployed Provision of data analytics and reporting suite CUSTOMER BENEFITS Stock reduction by 30% Cost Per install reduced by circa 30% Average engineer efficiency increase by 25% Stock visibility Fully MAMCoP compliant service Zero penalties for stock KPI Increase in employee engagement and reduction in staff turnover For further information contact: [email protected] www.tvsscs.com +44 (0)1257 265531 One of Europe’s largest utilities and infrastructure business with revenues in excess of £2.5bn in 2017 employ- ing over 20,000 people throughout the UK and Ireland. Providing services within infrastructure support services within Telecoms, Gas, Electricity, Rail, MOJ both in the UK and internationally. TVS have worked closely with this business for over 12 months to create a true value added partnership. Customer Case Study

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Page 1: Customer Case Study - TVS Supply Chain Solutions · 2018-03-13 · within Telecoms, Gas, Electricity, Rail, MOJ both in the UK and internationally. TVS have worked closely with this

As a result of the prolonged roll out of smart meters

SMETs1 and with a further 3.1m smart meters due to be installed by 2021

the customer had several key challenges when TVS were first introduced late

2016. The main challenges were low productivity and efficiency. Lack of a stock control system and zero

visibility of the supply chain. In addition to this there were financial pressures from the end client and a number of

cost control programmes were to be introduced all

whilst maintaining stringent MAMCoP process and

procedures.

THE TVS SOLUTION

• Tailored solution to fit exact customer requirements

• Provision of a future proof service offering

• Innovative technology simple and easy to use

• Bespoke MAMCoP solution

• Mobile stock management application deployed

• Provision of data analytics and reporting suite

CUSTOMER BENEFITS

Stock reduction by 30%

Cost Per install reduced by circa 30%

Average engineer efficiency increase by 25%

Stock visibility

Fully MAMCoP compliant service

Zero penalties for stock KPI

Increase in employee engagement and reduction in staff turnover

For further information contact:

[email protected] www.tvsscs.com +44 (0)1257 265531

One of Europe’s largest utilities and infrastructure business with revenues in excess of £2.5bn in 2017 employ-ing over 20,000 people throughout the UK and Ireland. Providing services within infrastructure support services within Telecoms, Gas, Electricity, Rail, MOJ both in the UK and internationally. TVS have worked closely with this business for over 12 months to create a true value added partnership.

Customer Case Study