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Customer – Coworker Comments November 2015 The main reason for this email is to talk to you about Rachel Montgomery, she is a very valuable asset to your company and an amazing person, I see so much value in her as an instructor. I myself have taught Martial Arts and I have owned businesses as well as been through many of life's challenges and I have been under many instructors in many different positions and situations. You have yourself a golden opportunity with Rachel, she honestly could help to bring what you do to a whole new level if you give her the "tools" and the "go ahead" to do it. In my opinion a person that valuable should be training the other instructors because she knows how to be empathetic and sympathetic, yet very professional, she comes to whatever level a person is at and makes them to feel like somebody important and not like they are a bad person. She knows how to communicate in ways that is hard to find and that helps others to understand things that are necessary. I have gone through 3 spine surgeries and I have been finally given the green light by my doctor to go back to work, its been a very hard road for me, but I wanted to make things get to where they need to be, so I have been going through classes at your Boise office, she has given me the confidence to achieve the success I aim for. I am in appreciation of such a great person to learn from. I hope you see that you have a rarity on your hands and I'd be happy to hear from you anytime regarding this subject. I understand that this email has been long, but she deserves it. You have a "Kadupul" flower on your hands. Thank you so much for taking such valuable time of yours to read this, have an amazing day! Sincerely, Derek Arevalo 6122 N Widgeon Way Garden City, Idaho 83714 208-602-8731 [email protected] July 29, 2015

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Page 1: Customer

Customer – Coworker Comments

November 2015

The main reason for this email is to talk to you about Rachel Montgomery, she is a very valuable asset to your company and an amazing person, I see so much value in her as an instructor. I myself have taught Martial Arts and I have owned businesses as well as been through many of life's challenges and I have been under many instructors in many different positions and situations. You have yourself a golden opportunity with Rachel, she honestly could help to bring what you do to a whole new level if you give her the "tools" and the "go ahead" to do it. In my opinion a person that valuable should be training the other instructors because she knows how to be empathetic and sympathetic, yet very professional, she comes to whatever level a person is at and makes them to feel like somebody important and not like they are a bad person. She knows how to communicate in ways that is hard to find and that helps others to understand things that are necessary. I have gone through 3 spine surgeries and I have been finally given the green light by my doctor to go back to work, its been a very hard road for me, but I wanted to make things get to where they need to be, so I have been going through classes at your Boise office, she has given me the confidence to achieve the success I aim for. I am in appreciation of such a great person to learn from. I hope you see that you have a rarity on your hands and I'd be happy to hear from you anytime regarding this subject. I understand that this email has been long, but she deserves it. You have a "Kadupul" flower on your hands. Thank you so much for taking such valuable time of yours to read this, have an amazing day!

Sincerely,

Derek Arevalo6122 N Widgeon WayGarden City, Idaho [email protected]

July 29, 2015Rachel, today FIVE of our customers landed jobs. I wanted to share with you that two of them made specific comments on how the classes prepared them for the interviews. Kit said she aced the personality test for Pilot and Heather said some of the interview questions were exactly what she learned here. Thank you for your help in helping our customers to be more self-reliant!

Markie

Case ManagerEaster Seals Goodwill Working SolutionsMountain Homephone 208-587-5200fax 208-587-5203"We create solutions that change lives." Be the change you wish to see in the world.

Page 2: Customer

“I normally don’t pay a lot of the attention to the speakers in the class room for whatever reason but I just have to give huge Kudos to Rachel. I have never heard her do a class before and she is totally cracking me up. My gals in the class love her. I just wanted you to know we think she ROCKS!! XO”

Florine Caldwell, Case Manager

“I attended two classes yesterday and wanted to say that Rachel is amazing at her job. She is so engaging and informative that it is a pleasure to participate in her classroom.”

Alexis Austin, Customer