customer guidelineres.klook.com/image/upload/v1560152960/customer... · 2019. 6. 10. · vip...
TRANSCRIPT
![Page 1: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/1.jpg)
CUSTOMER GUIDELINE
![Page 3: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/3.jpg)
Select date – Select time – Click magnifying glass icon to select seat – Ticket Sales Listing
![Page 4: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/4.jpg)
Scroll Down to look for E-voucher - Click magnifying glass icon to select seat – Ticket Sales Listing
![Page 5: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/5.jpg)
Select Zone – Seat No – Click Submit
![Page 6: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/6.jpg)
You will be redirected to the previous page and will be able to view the tickets selected –scroll to the bottom and click Submit
![Page 7: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/7.jpg)
Double check booking made, key in e voucher code and click Submit once confirm
![Page 8: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/8.jpg)
Key in Name, Email Address, Confirm Email Address & Tel No – Click Submit
![Page 9: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/9.jpg)
Select VISA/MASTER CARD
![Page 10: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/10.jpg)
Receive transaction information** Customer is able to utilize one e-voucher code for one booking only
![Page 11: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/11.jpg)
Once payment has been settled, you will receive an email notificationPass Booking Confirmation (Client) to your customer to present upon arrival at our Box
Office counter to redeem physical tickets
![Page 12: CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP Malaysian VIP Non- Malaysian Student Standard (MyKad Only) Student Premium (MyKad Only)](https://reader036.vdocuments.us/reader036/viewer/2022071421/611b19945f48ef2ba2518054/html5/thumbnails/12.jpg)
Customers are advised to redeem physical tickets upon arrival at Box Office counter (advisably at least 1 hour prior to show time)
Customer is advised to enter theatre at least 30 minutes prior to show time.