custom management group · 2020. 6. 23. · custom management group (cmg), an association...
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www.custommanagement.com
Custom Management GroupAn accredited association management company
Custom Management Group (CMG), an Association Management Company
founded in 2000, helps professional membership associations, societies,
foundations and nonprofit consortia grow by providing smart and effective
solutions in membership management, technology, conference planning,
financial management, executive leadership and governance.
CMG’s strength is in providing support to scientific and research-oriented organizations. CMG staff members respect the dedication and passion our clients bring to their professions, responding with equal enthusiasm in our service to these clients.
As an AMC Institute Accredited company, CMG has the expertise and the knowledge to help your non-profit organization. We provide customized solutions to streamline processes and provide organizations with stability and long-term growth.
CMG services enable organizations to benefit from the professional expertise of specialists for a fraction of what it would cost to hire full-time staff. We strive to help our clients succeed by developing efficiencies of scale in operations, supporting client programs that have an impact within the industry, and optimizing the talents of board members and other key leaders.
CMG’s mission is to provide the highest quality service possible at a reasonable cost to all of its clients. This requires a blend of professionalism, attention to detail, teamwork and individual initiative on the part of everyone on our staff. CMG staff members are fully invested in supporting the mission and strategic goals of our clients, allowing client leaders the time and freedom to focus on the important issues that affect their organization.
GroupManagementCustom
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Quality
People
CMG staff has a depth
of expertise in nonprofit
governance leadership as well
as board and committee meeting
management, and support;
membership management,
including retention, recruitment
and journal subscription
administration; website
development and management;
national and international
conference management;
database management; nonprofit
tax and financial accounting;
marketing, communication, and
fundraising; project planning and
management; and educational
program development.
Personal
Dedication
CMG builds a close relationship
with each of its clients,
assigning staff to be points
of contact for clearly defined
areas of responsibility. This
makes it easy for client leaders
to address questions to the
appropriate staff member, and
it enables CMG to respond to
a client’s needs using our full
breadth of expertise. By having
multiple staff members work
closely with each client, we
develop a deep institutional
knowledge of each client’s
history, goals and unique vision.
The Value of Custom Management
Budget
Conscious
CMG provides services on
a fee-for-service basis, and
our clients do not pay a set
fee on a monthly or annual
basis, unless requested for
special projects. Our fee-for-
service model provides client
leadership with the highest
level of control over and
flexibility with management
services expenditures.
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CMG offers all aspects of day-to-day association management services
and full conference and meeting management expertise, as well as special
project support. CMG staff members are dedicated to supporting the
mission and strategic goals of our clients, both short-term and long-term.
MEMBERSHIP MANAGEMENT & DEVELOPMENT
Membership Inquiries
Journal Subscriptions
Awards, Scholarships, Fellowships
Membership Demographics and Analytics
Engagement Measurement
Accounts Payable and Receivable
Financial Reporting
Budgeting
Tax Preparation
Annual Audit/Review
Nonprofit GAAP Compliance and Reporting
Committee Support
Member Retention & Recruitment
Data Entry and Validation
Application/Renewal ManagementAll the staff I have worked with
are professional, creative and
dependable to an outstanding
degree. The staff seem well
connected as a team which
deserves special recognition
in itself!”
Comment from client Board member on CMG performance evaluation
SERVICES
Strategic Planning
Fundraising
Program Management
Executive Dashboard Development
FINANCIAL MANAGEMENT
EXECUTIVE MANAGEMENT & LEADERSHIP SUPPORT
Board and Committee
Orientation and Staffing
Governance, Policy Management
Marketing
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Integrated Customer Management System
Electronic File Maintenance/Backup
Data Cleansing & Compilation
Electronic Libraries
Information Tracking/Reporting
Live Training and Online Education
Certification Program Management
Learning Management System Administration
CEU Accreditation Management
Webinars
Mentoring Program Development and Coordination
EDUCATIONAL PROGRAMS
Website Design and Maintenance
Website Hosting
Database Management
E-Commerce Solutions
CONFERENCE & EXHIBIT MANAGEMENT
Abstract Management
Program Development
Speaker Management
Registration
Virtual and Hybrid Events
Mobile App Management
Logistics and A/V Management
Sponsor and Exhibitor Recruitment and Management
Dedicated Conference Website and Marketing
Venue Selection and Negotiation
Onsite Event Management and Support
Post-Meeting Support
Publication and Graphic Design
Email Marketing/Communications
Newsletter Outreach
Publicity
PUBLICATIONS, MARKETING & COMMUNICATION
Press Releases and Social Media
Logo Design and Branding
Display Signage
INFORMATION TECHNOLOGY SOLUTIONS
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As an accredited Association Management Company, CMG utilizes policies, procedures, and comprehensive quality control systems for all clients that comply with an AMC Institute-defined set of Best Practices. The AMC Institute audited and accredited CMG in 2008, 2012, and 2016 for complying with their best practices.
We believe that it is the personal commitment of our staff that distinguishes CMG among our colleagues in the industry. Each CMG staff member plays an important role in support of our clients. Regular staff meetings are held to ensure that all staff members are familiar with the current affairs of each client and are capable of responding accurately and completely to inquiries from constituents.
CMG staff maintains membership in relevant association management professional societies, including the American Society of Association Executives, AMC Institute, Global Network of Association Management, Professional Convention Management Association, Institute for Credentialing Excellence, the International Association for Continuing Education and Training, and the International iMIS Users Group. CMG is also a corporate member of the Center for Nonprofit Excellence, a local network of nonprofit organizations in Charlottesville, VA. These memberships ensure staff remains current with best business practices for managing nonprofit societies. CMG is dedicated to and supports the professional growth and development of all staff members in order to educate and motivate everyone to provide the highest quality service to our clients.
Attendees5 - 5,000+
80+Conferences coordinated by CMG
14CMG clients
20 Years of CMG Experience
Experience with meetings of
STAFF
150+Online Trainings/Webinars administered
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Current Project-Based Clients
• American Land Title Association (ALTA): 2009, data processing/cleansing
• Virginia School Boards Association (VSBA): 2010, accounting
• Focused Ultrasound (FUS) Foundation: 2011, conference management
• Loaves & Fishes Food Pantry (LFFP): 2011, publication and website design
• Horatio Alger Association (HAA): 2014, scholarship management
• Collision Repair Education Foundation (CREF): 2017, event website
• Targeting Metabesity: 2019, conference management
Full-Service Clients
• Society of Quality Assurance (SQA): 2000 (including management of 11 regional, national, and
international chapters)
• International Society for Prenatal Diagnosis (ISPD): 2005
• Cancer Patient Education Network (CPEN): 2005
• Cancer Action Coalition of Virginia (CACV): 2011
• American Association for Cancer Education (AACE): 2012
• Society of Quality Assurance – Learning Foundation (SQA-LF): 2014
• Kitalys Institute: 2020
CLIENTSCMG currently has a staff of fifteen employees and provides management services to
seven full-service clients and seven project-based clients. Current CMG clients are
listed below, including the year we began serving the client and the level of
service provided.
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An Accredited Association Management CompanyCMG
154 Hansen Road, Suite 201
Charlottesville, VA 22911
+ 1.434.971.4788
www.custommanagement.com
CONTACT US