Curtis HamiltonAdministrative Assistant/Guest Service Representative/Data Entry

Atlanta, GA 30311curtishamilton91@yahoo.com - (404) 279-2787

Professional with the ability to work collaboratively and effectively in a team and /or multi-functionalenvironment. Goal-oriented individual with strong leadership capabilities. Excellent communication skills witha detail-oriented approach for completing multiple priorities and tasks. Additional knowledge and skills areasinclude:

Flexible Strong customer service abilities Motivated self-starter Proficient with Microsoft OfficeWilling to relocate: AnywhereAuthorized to work in the US for any employer

WORK EXPERIENCE

Administrative Assistant/Guest Service Representative/Data EntryMarriott Renaissance Hotel - Atlanta, GA - June 2015 to February 2016

• Data Entry: 100% Accuracy; key in customer reservations, logged confidential information and reservations• Proficient in Microsoft Office Suite, Word 2010, Excel 2010• Answered incoming calls• Supervised front desk employees, ensuring polite and attentive engagement with incoming and departingguests• Knowledgable of cashier tasks and protocol• Accounts Receivable, Billing and invoices for individuals, groups and large parties

Guest Service Representative OmniCNN Center - Atlanta, GA - July 2014 to May 2015

• Manage the day-to-day operations for high volume restaurant operations.• Supervised 30 plus staff, assistimg shift supervisor and managers.• Coordinate and perform training sessions with co-workers and new hires.• Ensured all equipment and food required for functions is available to waiters at the appropriate time.

InternshipWilliam J Scott Elementary - Atlanta, GA - October 2014 to December 2014

Teach afterschool program for children that are in special needs grades 5th and 6th

● Supervise activities at site(s) and surrounding areas to ensure safety and welfare of users.

● Perform duties related to the delivery of a quality wellness and after-school program.

● Plan and implement activities for school age children that builds upon their skills needed to be successful.

● Lead assigned group in various planned activities to support the overall goals of the program.

● Take steps to building committed and connected relationships with members, volunteers, and partners.

● Contribute to the development and maintenance of a positive, safe, nurturing, non-threatening environment.

Residential AssistantAmerica Campus Housing - Atlanta, GA - November 2011 to April 2014

Enhanced the quality of life in the residence halls, including fostering community, providing academic support,and being attentive to safety and security of residents.

● Planned and implemented student diversity programs and activities such as educational programs, culturalevents, floor outings, and social festivities.

● Handle extensive phone and walk-in traffic, and respond to inquiries.

● Other general office and administrative duties as assigned.

EDUCATION

Bachelor of Art in PsychologyClark Atlanta University - Atlanta, GAMay 2015