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    Business Decision Process-

    Course 2

    Decision Making using

    Analytic Hierarchy Processes

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    Decision making

    in the economic framework of utility theory

    a brief history of the development of the utility theory

    a reconceptualization of the basic sources of utility.

    intangible factors are brought together into

    consideration in the formulation of the utility functions,

    in the mainstream of economic theory.

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    Decision problem

    Single-attribute

    Decision problem

    Each decision alternative

    can be assigned

    one number

    Multiattribute Decision

    problem

    Multiple attributes which

    aretypically uncomensurable

    Analytic Hierarchic

    Processes

    Multiattribute utility

    theory

    Axiom of additive

    independence

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    Ordinal Utility

    consumershad preferencesfor one combination of goodsover another

    Cardinal Utility

    original concept of utilitymoral philosopher Jeremy Bentham

    formally integratedJevons, Menger and Walras-in the 1870s

    cardinally measurablepsychological

    ow of satisfactionsattached to goods and services

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    A properly conceptualized utility

    theory implies measurements

    that cannot e inferred fromeha!ior

    ut must e otained directly fromconsumers

    and this conceptualization can helpto predict eha!ior that is notother"ise understandale#

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    $n AHP

    order of preferences intensity of

    preferences

    %i!en t"o alternati!es & A and B

    Which of A or B do you prefer ?

    On a scale from 1 to 9

    '(-e)ually preferred* +-e,tremelypreferred

    by how much youprefer

    the alternati!e you chose

    o!er the other one.

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    A hierarchy

    Decision Problem

    Criterion 1 (C1) Criterion 2 (C2) Criterion 3 (C3)

    (Criterions)

    Alternative 1 (A1) Alternative 2 (A2)

    (Alternatives)

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    Decision matri for a decisionproblem with !" #"$$n decisioncriterions

    2 decision criterions C(* C2What criterion is more important among %1

    and %!?

    Ans"er &C(

    On a scale from 1 to 9 &1'e(ually important"etremely important) by how much youthin* is more important the criterion you

    chose to the other one ?Ans"er & /

    Decisional Matri, C( C2

    C( ( /C (0/ (

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    / decision criterions C(* C2 *C/

    What criterion you thin* is more important&+reference)

    %1or %!?Ans"er &C2

    On a scale from 1 to 9 &1'e(ually important" 9'etremly important)&,ntensity)

    by how much you consider is more important the criterion you chosen to theother one ?

    Ans"er & 1

    What criterion you thin* is more important"%!or %#?

    Ans"er &C2On a scale from 1 to 9 &1'e(ually important" 9'etremly important)

    by how much you consider is more important the criterion you chosen to theother one ?

    Ans"er &/

    What criterion you thin* is more important"%1or %#?

    Ans"er &C/On a scale from 1 to 9 &1'e(ually important" 9'etremly important)

    by how much you consider is more important the criterion you chosen to theother one ?Ans"er & /

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    Decision matri,

    C( C2 C/

    C( ( (01 (0/C2 1 ( /

    C/ / (0/ (

    $n general

    Decision matri, eciprocity

    ai34(0a3i C( C2 C/

    C( ( a(2 a(/ Consistency ai3 5 a3k4 aik

    C2 a2( ( a2/

    C/ a/( a/2 (

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    Decision vector'associated with areciprocal" consistent decision matri is the

    normali-ed form of the eigenvectorassociated with the highest eigenvalue

    Matricea decizionala 'reciproca* consistenta 6ector dedecizie

    %1 %! %#%1 ( a(2 a(/ "(%! a2( ( a2/ "2%# a/( a/2 ( "/

    cu a(2 4"(0 "2* a(/ 4"(0 "/ * a2/ 4"20 "/

    'in general* ai3 4"i0 "3

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    $f the decision matri, is not consistent* the associateddecision !ector is the eigen!ector associated "ith the

    highest eigen!alue of the normalized matri,

    Decision matri, Decision !ector

    C( C2 C/C( ( (01 (0/ "(47#(71

    C2 1 ( / "247#8/9

    C/ / (0/ ( "/ 47#21:

    In general, a positive,reciprocal, suare matri!" C" isconsistent if and only if #ma!$dim%C&

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    ;he computation of a priority !ector correspondingto the

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    Conclusion .

    Ho" do "e aggregate the results .

    Ho" many e,perts are needed to!alidate the results.

    $n the AHP original frame"ork

    e,perts meet together* discuss*compromise and agree to a commonpoint of !ie"=

    is this all the time feasile .

    ,s a group.s point of viewsuperior to an individual.s one ?

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    Disputale points in the AHP theory

    numerical scale'(-+* or (-1 or others

    individual scale&

    an indi!idual "ho prefers C(to C2"ithintensity /

    may not e comparale "ith another

    indi!idual deli!ering the same ans"er=# >ince di?erent indi!iduals may ha!edi?erent standards coming from di?erente,periences=

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    $@&

    ,t would be a way to decide whether

    ' the /.s response' declared #' actually means 1$!0

    'the .s response'declared #' actually means #$21

    so that the decision matrices corresponding to the tworespondents are 3more consistent4 than the initial ones

    and this could be somehow etended to the bothhierarchies associated with the two respondents

    then the arithmetic mean of the two correspondentcomponents in the decision vector would be arepresentative approimation for the true value" thusma*ing the statistical representatives useless5

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    6aaty.s most famous eperiments

    7his section reproduces four eamples

    from 6aaty &!818) in which the numericalscale using integers from 1 to 9 is appliedand the true vector of priorities is *nown$

    7hese eamples refer to single matrivalidation eample$

    ou are strongly encouraged toreproduce these eperiments and presenttheir :ndings$

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    Optics Example

    ,n this eperiment participated 6aaty.s *ids of ; and2 years old" to provide one decision matri and

    6aaty.s wife to provide the second decision matri$

    hehas to loo* at the chair and compare their relativebrightness in pairs" :ll the decision matri andobtain a relationship between the chairs and theirdistance from the light source$

    7his eperiment was repeated twice and thecorrespondent decision matrices are given below$

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    D1 %1 %! %# %0

    %1 ( 1 8 9%! ( 8

    %# (

    %0 (

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    D!

    %1 %! %# %0

    %1

    ( 8 9

    %! ( /

    %# ( 2

    %0 (

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    7he corresponding priority.svectors &+@)for the relativebrightness are shown in the net

    table

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    elative

    brightness +@1

    elative

    brightness +@!

    8$C1 7#82

    8$!0 7#22

    8$1 7#2

    8$8; 7#78

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    7hese results should be comparedwith the so'called inverse s(uarelaw in optics according to which

    the brightness is inverseproportional with the s(uare ofthe distance to the source of light

    &see 7able !)$

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    Dista

    nce

    ormali

    -ed

    distanc

    e

    6(uare of

    normali-e

    d

    distance

    ecipr

    ocal of

    previo

    us

    column

    ormali

    -ed

    recipro

    cal

    ounding

    oE

    9 7#(2/

    7#7(1(2+

    88#7+:

    7#879+

    7#8(

    1; 7#27

    1

    7#72

    721

    2/#9

    +

    7#2(

    ::

    7#22

    !1 7#2:

    :

    7#7:2

    +

    (2#7

    1

    7#((

    7:

    7#((

    != 7#/:

    7#(9

    18

    8#9: 7#78

    2/

    7#78

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    Relative consumption of drinks

    ,n this eperiment #8 people" using consensus arrived at thesame Fudgment regarding the dominance of the consumption

    of drin*s in the Gnited 6tates &which drin* is consumed morein the G6 and how much more than another drin*?)$

    7he priority vector &+@ ) corresponding to a single decisionmatri is compared with the actual consumption" fromstatistical sources $

    aybe" after contemplating the ama-ing match of the results"one would want to thin* at the diEerences among consensusand individual opinion &epressed through a survey"eventually) and redo the eperiment$

    7he decision matri corresponding to the Foint evaluation of #8individuals for the drin* consumption in the G6 &DDrin*%onsumption) is presented below

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    DDrin* %onsumption %oEe Wine 7ea Beer 6odas il* Water

    %oEe ( + 1 2 ( (

    Wine (

    7ea + (

    Beer + / ( (

    6odas ( + 2 ( 2

    il* ( + / ( (

    Water 2 + + / 2 / (

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    7he comparison among thepriority vector &+@) correspondingto the previous decision matriand the actual consumption &fromstatistical sources) is shown in the

    net table

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    +@ Actual

    consumpti

    on%oEee 7#(99 7#(:7Wine 7#7(+ 7#7(77ea 7#72 7#77Beer 7#((8 7#(276odas 7#(+7 7#(:7il* 7#(2+ 7#(7water 7#/29 7#//7

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    Pairwise comparisons of the weights of ve objects

    7his eperiment gives the

    estimated pairwise comparisons ofthe weights of the :ve obFectslifted by hand" made by a friend of

    6aaty$

    7he decision matri &DWeight)is

    presented below

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    DWeight adio 7ypewriter Harge

    AttachI

    %ase

    +roFector 6mall AttachI

    %ase

    adio (

    7ypewriter 1 ( 2 2 :

    Harge AttachI %ase / (

    +roFector 2 (

    6mall AttachI %ase (

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    7he comparison among thepriority vector &+@) and the actualrelative weights is shown in the

    net table

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    +@ Actual

    elative

    Weightsadio 7#7+ 7#(7

    7ypewriter

    7# 7#/+

    Harge

    AttachI

    %ase

    7#(: 7#27

    +roFector 7#2+ 7#296mall

    AttachI

    %ase

    7#7 7#7

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    Relative Wealth of Seven ations

    7his eercise was done by 6aatyand one of his collaborators whiletraveling by plane$

    Gsing common *nowledge aboutthe relative power and standing ofseven countries" in the net isshown the decision matri

    &Delative Wealth) deduced bypairwise comparisons of therelative wealth of seven nations$

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    Delative Wealth G$6$ ussia %hina

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    7he comparison among thepriority vector &+@) and thenormali-ed L+ values is shown

    in the net table

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    +@ Actual

    L+

    &192!)

    orma

    li-ed

    L+

    @aluesG$6$ 7#29 ((89 7#(/ussia 7#2/ 8/1 7#221%hina 7#72( (27 7#7/