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CURRICULUM VITAE

Elizabeth Layman, PhD, RHIA, CCS, FAHIMA 2710 Townes Dr.

Greenville, NC 27858-8094 Day (252) 744-6177 Evening (252) 321-6998

EDUCATION Doctor of Philosophy December 1995 Georgia State University, Atlanta,

Higher Education Master of Arts December 1989 College of St. Catherine, St. Paul,

Minnesota, Organizational Leadership Post-Baccalaureate Certificate June 1989 College of St. Scholastica, Duluth,

Minnesota, Health Information Administration

Bachelor of Arts June 1974 University of Minnesota--Minneapolis, French

EMPLOYMENT HISTORY 2001-present Professor and Chair, Health Services and Information Management, East

Carolina University 1996-2001 Associate Professor and Chair, Health Information Management, East Carolina

University 1994-1996 Assistant Professor, Health Information Management, Medical College of

Georgia, Augusta, Georgia 1990-1994 Instructor, Health Information Management, Medical College of Georgia,

Augusta, Georgia 1986-1990 Quality Assurance Staff/Supervisor, Hennepin County Medical Center,

Minneapolis, Minnesota 1974-1986 Patient Accounting and Admissions, University of Minnesota Hospital and Clinics,

Minneapolis, Minnesota RESEARCH AND SCHOLARSHIP Publications Refereed Journal Articles Layman, E., Bamberg, R., Campbell, C., & Wark, E. (accepted). Environmental scanning: Allied health

leaders’ selection of strategic information. Journal of Allied Health. Layman, E.J. (2009, October-November). Human experimentation: Historical perspective of breaches of

ethics in U. S. health care. Health Care Manager, 28(4), in press. Layman, E. (2009, Summer). Research and policy model for health informatics and information

management. Perspectives in Health Information Management 6:1-7. http://library.ahima.org/xpedio/groups/public/documents/ahima/bok1_044319.pdf

Layman, E.J. (2008, April-June). Ethical issues and the electronic health record. Health Care Manager, 27(2), 165-176.

Layman, E. (2008, March-April). Training health care personnel to work with health care data. North Carolina Medical Journal, 69(2),159-162.

Rosenthal, D.A., & Layman, E. (2008, February 13). Utilization of information technology in eastern North Carolina physician practices: determining the existence of a digital divide. Perspectives in Health Information Management, 5(3). Available at http://library.ahima.org/xpedio/groups/public/documents/ahima/bok1_036774.html .

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Layman, E.J. (2007, April-June). Job redesign and the health care manager. Health Care Manager, 26(2), 98-110.

Layman, E., & Bamberg, R. (2006). Coping with a turbulent healthcare environment: An integrative literature review. Journal of Allied Health, 35(1), 50-60.

Layman, E. J., & Bamberg, R. (2005, July-September). Environmental scanning and the health care manager. Health Care Manager, 24(3), 200-208.

Shah, M. A., & Layman, E. (2005, January-March). Using a multi-pronged approach to implement organizational performance improvements. Health Care Manager, 24(1), 48-54.

Cray, J. W., Allen, R. L., Stuart, A., Hudson, S., Layman, E., Givens, G. D. (2004, December). An investigation of telephone use among cochlear implant recipients. American Journal of Audiology, 13, 200-212.

Bamberg, R., & Layman, E. (2004, Summer). Approaches to leadership development used by deans of allied health. Journal of Allied Health, 33(2), 113-124.

Layman, E. (2003, January-March). Health informatics: Ethical issues. Health Care Manager, 22(1), 2-15.

Layman, E., & Watzlaf, V. (2003, Spring). Manuscript characteristics affecting reviewers’ decisions for journals in health information management. Educational Perspectives in Health Information Management, 5(1), 48-85. http://library.ahima.org/xpedio/groups/secure/documents/ahima/bok1_020937.hscp .

Layman, E., Bamberg, R., & Jones, H. P. (2002, Winter). Filling the position of lead administrator in schools of allied health: The experience of search committees. Journal of Allied Health, 31(4), 197-204.

Bamberg, R., Layman, E., & Jones, H. P. (2000, Winter). Leadership progression in schools of allied health. Journal of Allied Health, 29(4), 196-202.

Layman, E. J., & Guyden, J. A. (2000). Renewal versus burnout: A career blueprint. Health Care Manager,18(3), 52-62.

Layman, E. J., & Guyden, J. A. (1999, Winter). The relationships among organizational and departmental characteristics, hardiness, and burnout in directors of hospital health information management departments. Educational Perspectives in Health Information Management, 2(2), 41-62.

Layman, E. J., & Guyden, J. A. (1999, Spring). The relationships among psychological type, coping mechanisms, and burnout in directors of hospital health information management departments. Educational Perspectives in Health Information Management, 2(1), 29-41.

Layman, E., & Guyden, J. A. (1997). Reducing your risk of burnout. Health Care Supervisor. 15(3), 57-69.

Lloyd, S. S., & Layman, E. (1997). The effects of automated encoders on coding accuracy and coding speed. Topics in Health Information Management, 17(3), 72-79.

Layman, E. (1996). Ethics education: Curricular considerations for the allied health disciplines. Journal of Allied Health, 25(2), 149-160.

Layman, E. (1995). A model to implement and sustain change. Journal of the American Health Information Management Association, 66(7), 52-55.

Layman, E. (1993). Preparing for the future: Job redesign. Journal of the American Health Information Management Association, 64(9), 96-98.

Layman, E., Heaps, T., & Bell, B. (1992). The human factor: Ergonomics and the coding function. Journal of the American Health Information Management Association, 63(8), 77-87.

Layman, E., Johnston, C., O'Neal, D., & Crawford, M. (1992). Coding education: A partnership between a hospital and an academic program. Journal of the American Health Information Management Association, 63(4), 63-74.

Books Layman, E.J., & Watzlaf, V.J. (2008). Health informatics research methods: Principles and practice.

Chicago, IL: American Health Information Management Association. Casto, A. B., & Layman, E. (2009). Principles of healthcare reimbursement, 2nd ed. Chicago, IL:

American Health Information Management Association. Casto, A. B., & Layman, E. (2009). Principles of healthcare reimbursement: Student workbook, 2nd ed.

Chicago, IL: American Health Information Management Association.

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Casto, A. B., & Layman, E. (2006). Principles of healthcare reimbursement: Student workbook. Chicago, IL: American Health Information Management Association.

Casto, A. B., & Layman, E. (2006). Principles of healthcare reimbursement. Chicago, IL: American Health Information Management Association.

Book Chapters Layman, E. (2010). Chapter 16: Research methods. In K. M. LaTour & S. Eichenwald Maki (Eds.),

Health information management: Concepts, principles, and practice, 3rd ed. (pp. 461-516). Chicago, IL: American Health Information Management Association.

Bamberg, R., & Layman, E. (2006). Chapter 3: The development of allied health leaders for dean positions in schools or colleges of allied health. In A. Columbus (Ed.), Advances in psychology research, volume 41 (pp. 53-73). New York, NY: Nova Science Publishers.

Layman, E. (2006). Chapter 16: Research methods. In K. M. LaTour & S. Eichenwald Maki (Eds.), Health information management: Concepts, principles, and practice, 2nd ed. (pp. 437-487). Chicago, IL: American Health Information Management Association.

Layman, E. (2002). Chapter 16: Research methods. In K. LaTour & S. Eichenwald (Eds.), Health information management: Concepts, principles, and practice (pp. 363-404). Chicago, IL: American Health Information Management Association.

Layman, E. J. (1999). Quality management history and philosophy. In J. Gulledge & L. B. Haught (Eds.), Health care quality and outcomes management (pp. 1:1-1:19). Gaithersburg, MD: Aspen.

Layman, E. J. (1999). Behavioral foundations of the ergonomic process. In J. P. Kohn (Ed.), Ergonomic process management: A blueprint for quality and compliance (pp. 43-65). Boca Raton, FL: Lewis.

Proceedings Layman, E. (2007, May 28). Electronic health records: Ethical issues. Proceedings of the International

Federation of Health Records Organizations, 15th Congress and General Assembly, Seoul, Korea, May 26-31, 2007.

Rosenthal, D., & Layman, E. (2007, May 28). Utilization of information technology in eastern North Carolina physician practices: Determination of a digital divide. Proceedings of the International Federation of Health Records Organizations, 15th Congress and General Assembly, Seoul, Korea, May 26-31, 2007.

Layman, E., & Watzlaf, V. (2002, June). Manuscript characteristics affecting reviewers’ decisions for journals in health information management. Proceedings of the Leslie Blide Memorial Research Forum of the Assembly on Education of the American Health Information Management Association, Chicago: American Health Information Management Association, Tab 12.

Layman, E. J. (1998). The relationships among psychological type, coping, and burnout in directors of health information management departments. Proceedings of the Association of Management and International Association of Management: Health Care Management, 16 (1, Supplement), Virginia Beach, VA: Maximilian Press, 15-22.

Reviews in Refereed Journals Layman, E. (1994, October-November). Book review: Medical terminology. Assembly on Education:

Network, 10-11. Layman, E. (1993, November-December). Software review: Applications for coding education.

Assembly on Education: Network, 4-5. Editorship Perspectives in Health Information Management, Editor, January 2003-September 2006. Garvin, J. H. (2003). Certified coding specialist exam success review book. (E. J. Layman, Ed.).

Gwynedd, PA: Garvin. Journal of Rehabilitation, Associate Editor, December 1998-December 2002.

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Garvin, J. H. (2001). Certified coding specialist exam success review book. (E. J. Layman, Ed.). Gwynedd, PA: Garvin.

Hornung, J. (2000). Certified coding specialist exam success review book. (E. J. Layman & A. C. Picard, Eds.). Clearwater, FL: Picard.

Hornung, J. (1999). Certified coding specialist exam success review book. (E. J. Layman & A. C. Picard, Eds.). Clearwater, FL: Picard.

Service or Non-Refereed Articles Layman, E. (13 September 2004). Issues in education: Are you considering a doctorate degree?

Advance for Health Information Professionals, 14(19), 18-19. Layman, E. (2001). Revision of quality assessment and improvement. Professional Review Guide for

the RHIA and RHIT Examinations, 291-314. Layman, E. (2000). Revision of quality assessment and improvement. Professional Review Guide for

the RHIA and RHIT Examinations, 267-290. Layman, E. J. (1999). Domain 3: Management and supervision. In A. C. Picard (Ed.), Registered

record administrator exam success study manual (pp. 37-41). Clearwater, FL: Picard. Layman, E. (1999). Revision of quality assessment and improvement. Professional Review Guide for

the RRA and ART Examinations, 243-265. Layman, E. (1998, July). Domain 3: Management and supervision. Exam Success 1(4), 1-3. Layman, E. (1998). Revision of quality assessment and improvement. Professional Review Guide for

the RRA and ART Examinations, 237-259. Layman, E. (1990, July). Transition of quality assurance to total quality management. Quality Line:

Quality Assurance Professionals of Minnesota, 3(2), 5. Layman, E. (1990, Spring). MRT employment trends survey results summarized. Hotline: Minnesota

Medical Record Association, 20(5), 14-15. Pedagogical Manuals Quality Management in Health Care, Fall 1998, (East Carolina University, HIMA 4030), 210 pages Quality Management in Health Care, Fall 1997, (East Carolina University, HIMA 4030), 183 pages Fundamentals of Medical Science I, Winter 1995, (Medical College of Georgia, HIT 240/HIM 401), 165

pages Fundamentals of Medical Science II, Spring 1995, (Medical College of Georgia, HIT 241/HIM 402), 168

pages Medical Terminology, Fall 1994, (Medical College of Georgia, HIT 201/HIM 301), 119 pages Coding I, Winter 1995, (Medical College of Georgia, HIT 211/HIM 311), 170 pages Coding II, Spring 1995, (Medical College of Georgia, HIT 216/HIM 316), 342 pages Presentations Scholarly Work “Evidence-Based Management.” Faculty of Allied Health Sciences Center, Kuwait University. Invited

presentation, Kuwait, Jabriya, June 10, 2009. “Strategic Management: Environmental Scanning.” Faculty of Allied Health Sciences Center, Kuwait

University. Invited presentation, Kuwait, Jabriya, June 8, 2009. “Trends in Health Informatics Research.” Faculty of Allied Health Sciences Center, Kuwait University.

Invited presentation, Jabriya, Kuwait, June 4, 2009. “Writing for Scholarly Publication and Disseminating Research.” Faculty of Allied Health Sciences

Center, Kuwait University. Invited presentation, Kuwait, June 2, 2008. “Ethics and Health Information Management.” Triangle Region of the North Carolina Health Information

Management Association, Meeting, Raleigh, NC, March 28, 2008. “Writing for Scholarly Publications.” American Health Information Management Association. Invited

presentation, Chicago, December 4, 2007. “Electronic Health Records: Ethical Issues.” International Federation of Health Records Organizations,

15th Congress and General Assembly, Seoul, Korea, May 28, 2007.

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“Utilization of Information Technology in Eastern North Carolina Physician Practices: Determination of a Digital Divide” (presenting for lead author, David Rosenthal). International Federation of Health Records Organizations, 15th Congress and General Assembly, Seoul, Korea, May 28, 2007.

“Ethics and Health Information Management.” Piedmont Region of the North Carolina Health Information Management Association, Summer Workshop, Greensboro, NC, June 7, 2006.

“Environmental Scanning in a Turbulent Environment: Tools for Allied Health Administrators.” Association of Schools of Allied Health Professions, Annual Conference, Houston, TX, October 19 – 22, 2005.

“Writing Research Articles for Publication.” (Invited Presentation). Assembly on Education of the American Health Information Management Association, Chicago, IL, June 30, 2004.

“Leadership Development for the Allied Health Deanship.” Association of Schools of Allied Health Professions, Annual Conference, San Diego, CA, October 9 – 12, 2002.

“Manuscript Characteristics Affecting Reviewers’ Decisions for Journals in Health Information Management.” Assembly on Education of the American Health Information Management Association, Indianapolis, IN, June 25, 2002.

“Electronic Medical Records: Ethical Issues.” 2nd International Conference of Ethics Education in Medical Schools, Organized by UNESCO Chair in Bioethics, Eilat, Israel, February 3-7, 2002.

Poster Presentation: “Dean of Allied Health Searches: Is There an Adequate Leadership Base?” Association of Schools of Allied Health Professions, Annual Conference, Norfolk VA, October 10 – October 14, 2001.

“Stress Coping Mechanisms for HIM Professionals.” North Carolina Health Information Management Association, Annual Meeting, Wilmington, NC, May 1, 2001.

“Electronic Medical Record.” Information Technology and Health Care: Ethical, Legal, and Social Issues of the Eastern Area Health Education Center and the Bioethics Center of the University Health Systems of Eastern Carolina, Greenville, NC, March 9, 2001.

“Coping with Stress.” Coastal Carolina Region of the North Carolina Health Information Management Association, Quarterly Meeting, Greenville, NC, January 24, 2001.

“Publishing Research.” Association of Schools of Allied Health Professions, Annual Conference, Las Vegas, NV, October 25 – 29, 2000.

“Leadership Potential in Schools of Allied Health.” Association of Schools of Allied Health Professions, Annual Conference, Las Vegas, NV, October 25 – 29, 2000.

“Ethics Education: Curricular Considerations for the Allied Health Disciplines.” Invited Panelist, Summer Symposium of the Assembly on Education of the American Health Information Management Association, Minneapolis, MN, June 26 – June 28, 2000.

“Characteristics of Academic Leadership as Defined by Academic Deans.” Advanced Educator Workshop of the Assembly on Education of the American Health Information Management Association, Minneapolis, MN, June 25, 2000.

“Preventing Burnout.” North Carolina Health Information Management Association, Annual Meeting, Greensboro, NC, May 4, 1999.

“Type, Coping, and Burnout.” Association for Psychological Type, Southeast Regional Conference, New Orleans, LA, August 22, 1998.

“The Relationships among Psychological Type, Coping, and Burnout in Directors of Hospital Health Information Management Departments.” Association of Management and the International Association of Management, 16th International Conference, Chicago, IL, August 5-8, 1998.

Poster Presentation: “Schools of Allied Health: Do They Enhance the Achievement of Female Students?” Association of Schools of Allied Health Professions, Twenty-ninth Annual Conference, Charleston SC, October 30 -- November 2, 1996.

Service and Practice “Trends in Health Information Systems.” Steering Committee for Health Information Systems, Mubarak

Al-Kabir Hospital. Invited presentation, Kuwait, Jabriya, June 9, 2009. “Evaluation Methods in Health Care.” Informatics in Health Care, Eastern Area Health Education Center,

Greenville, NC, November 20, 2008. “Personal Health Records.” United Medical Services, Kuwait. Invited presentation, Kuwait, June 4, 2008. “Personal Health Records.” Kuwait Ministry of Health and Faculty of Allied Health Sciences Center,

Kuwait University. Invited presentation, Kuwait, June 3, 2008. “Accreditation and Professional Practice Experience.” Faculty of Allied Health Sciences Center, Kuwait

University. Invited presentation, Kuwait, June 1, 2008.

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“Strengthening the Faculty: How to Evaluate Faculty.” Summer Symposium of the Assembly on Education of the American Health Information Management Association, Nashville, TN, June 26 - 28, 2006.

“AHIMA Fellowship Program: Mentoring for Success.” Invited Panelist, Healthcare Informatics and Information Management Faculty Development Institute of the Assembly on Education of the American Health Information Management Association, Nashville, TN, June 25, 2006.

“Outcomes Assessment in Higher Education Versus CAHIIM’s Program Evaluation.” Kuwait University, Health Information Administration Program, Faculty of Allied Health Sciences, Kuwait, June 7, 2005

“Coping with a Turbulent Health Care Environment.” Kuwait University, Health Information Administration Program, Faculty of Allied Health Sciences, Kuwait, June 5, 2005

“Education Update.” Coastal Carolina Region of the North Carolina Health Information Management Association, Quarterly Meeting, Greenville, NC, November 11, 2004

“Integrated Curriculum.” Kuwait University, Health Information Administration Program, Faculty of Allied Health Sciences, Kuwait, June 2, 2004

“Best Practices in HIA Education.” Kuwait University, Health Information Administration Program, Faculty of Allied Health Sciences, Kuwait, June 1, 2004

“Motivation and Change.” Kuwait University, Health Information Administration Program, Faculty of Allied Health Sciences, Kuwait, March 16, 2004

“Resistance to Burnout.” Kuwait University, Health Information Administration Program, Faculty of Allied Health Sciences, Kuwait, March 15, 2004

“Leadership Development in Allied Health Sciences.” Kuwait University, Health Information Administration Program, Faculty of Allied Health Sciences, Kuwait, March 14, 2004

“Leadership Development.” East Carolina University, College of Education, LEED 8015, Greenville, NC, March 1, 2004

“Applying for Fellowship and Candidacy.” National Convention and Exhibit of the American Health Information Management Association, Minneapolis, MN, October 18 – 23, 2003

“Health Insurance Portability and Accountability Act (HIPAA) of 1996.” Confidentiality of Medical Records in North Carolina, Lorman Education Services, Greenville, NC, August 22, 2002

National Examination Review Workshop, Management and Supervision Session, Wilmington, NC, September 7, 2001

“Performance Improvement in the Lab.” Eastern AHEC, Albemarle Hospital, August 7, 2001 National Examination Review Workshop, Management and Supervision Session, Wilmington, NC,

September 15, 2000 National Examination Review Workshop, Management and Supervision Session, Wilmington, NC,

September 10, 1999 National Examination Review Workshop, Management and Supervision Session, Tampa, FL, September

19, 1998 National Examination Review Workshop, Management and Supervision Session, Wilmington, NC,

September 11, 1998 “Publishing Research.” Advanced Educators Workshop, Assembly on Education, Columbus, OH, June

23, 1998 National Examination Review Workshop, Management and Supervision Session, Wilmington, NC,

September 11, 1997 Teleconference Presentation: “Telemedicine and the Patient Record,” North Carolina Healthcare

Information Systems Society, State Chapter meeting September 20, 1996 “Burnout.” Augusta Area Health Information Management Association, Augusta, Georgia, August 1995 “Coping with Stress or Copping Out.” Administrative Affiliation Workshop, Department of Health

Information Management, Medical College of Georgia, Augusta, April 1995 “Legal Issues in Documentation for the Mental Health Record.” Brightmore Day Hospital, Augusta,

Georgia, December 1992 “ICD-9-CM Coding Workshop.” Veterans Affairs Medical Center, Augusta, Georgia, September 1992 “CPT-4 Coding Workshop: Spotlight on the Surgery Section.” South Carolina Medical Record

Association, Midlands Region, November 1991 Other Scholarly Activity

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Grant Application Reviewer American Health Information Management Association, 1999 Department of Education, Fund for the Improvement of Postsecondary Education, April 1998 Editorial Boards Perspectives in Health Information Management, (reviewer) 2006-present Journal of Allied Health, (reviewer) 2005-present Health Care Quality and Outcomes Management, Aspen Publications, 1998-2004 Exam Success, Picard Communications, 1998-2000 External Reviewer (Promotion and Tenure) Doisy College of Health Sciences, Saint Louis University, St. Louis, MO, August 2007 (promotion and

tenure) School of Informatics, Indiana University Purdue University Indianapolis, IN, June 2007 (promotion) John G. Rangos, Sr., School of Health Sciences, Duquesne University, Pittsburgh, PA, June 2005

(promotion and tenure) School of Health and Rehabilitation Sciences, University of Pittsburgh, Pittsburgh, PA, September 2005

(promotion and tenure) Book Reviewer Job Design 2.0 Chapter. In H. Bidgoli (Ed.), The Handbook of Technology Management. John Wiley and Sons, in press. Human Factors and Ergonomics Chapter. In H. Bidgoli (Ed.), The Handbook of Technology Management. John Wiley and Sons, in press. Ethics Chapter. In K. LaTour & S. Eichenwald (Eds.), Health information management: Concepts, principles, and practice, American Health Information Management Association, 2002. Effective Management of Coding Services, American Health Information Management Association, 2002. Management of Health Information: Functions and Applications, Delmar, 1999. Health Information: Management of a Strategic Resource, W.B. Saunders, 1998. Healthcare Delivery and the Health Information Professional, Jones and Bartlett, 1997. Evaluator for American Council on Education. Naval Education, Norfolk, VA, October 16-17, 2006. External Examiner. Health Information Administration program of the Faculty of Allied Health Sciences,

Health Sciences Center, Kuwait University, June, 2005. External Examiner. Health Information Administration program of the Faculty of Allied Health Sciences

and Nursing, Health Sciences Center, Kuwait University, June, 2004. External Curricular Reviewer. Health Information Administration program of the Faculty of Allied Health

Sciences and Nursing, Health Sciences Center, Kuwait University, March, 2004. Academic Program Reviewer. Health Information Management program of the University of Texas

Medical Branch at Galveston, August 1995. Thesis Committee member, Jonathan W. Cray, An Investigation of Telephone Usage among Cochlear

Implant Recipients, 2001-2002. Judge. Poster Presentations. Association of Schools of Allied Health Professions, Annual Conference,

San Diego, CA, October 9 – 12, 2002. Pedagogical Service Continuing Education Instructor for Physicians Practice Group of Augusta, Georgia, 1993 – 1994, Basic

ICD-9-CM Coding, Advanced ICD-9-CM Coding, Reimbursement Seminar, and HCPCS/CPT-4 Coding

Part-Time Instructor for Aiken Technical College, Aiken, South Carolina, Winter 1992, Medical Coding AWARDS AND CERTIFICATION

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Legacy Award of the Triumph Awards of the American Health Information Management Association and

the Foundation of Research and Education of AHIMA with co-recipient Anne Casto, October 2007 Dean’s Award for Outstanding Research, School of Allied Health Sciences, East Carolina University,

August 2007 Dean’s Award for Outstanding Service, School of Allied Health Sciences, East Carolina University,

August 2002 J. Warren Perry Distinguished Author Award, Journal of Allied Health, co-recipient with W. Richard

Bamberg, October 2001 Spotlight Award. North Carolina Health Information Management Association, May 2001 Fellow of the American Health Information Management Association (FAHIMA), February 2001 Award of Accomplishment, “Celebrating Our Efforts in Achieving Unity in Diversity,” as Co-Chair of the

Chancellor’s Committee on the Status of Women, May 2000 Dean’s Award for Outstanding Teaching, School of Allied Health Sciences, East Carolina University,

August 1999 J. Warren Perry Distinguished Author Award, Journal of Allied Health, November 1996 Outstanding Poster Presentation in Health Care Reform, Association of Schools of Allied Health

Professions, 29th Annual Conference, Charleston, SC, November 1996 Outstanding Dissertation 1995-1996, College of Education, Department of Educational Policy Studies,

Georgia State University, Atlanta, May 1996 Aspen Systems Graduate Scholarship, Foundation of Record Education, American Health Information

Management Association, 1993 Outstanding Member, Augusta Area Health Information Management Association, 1993 Alpha Eta Society, Georgia Chapter, June 1993 Seminar Award, Foundation of Record Education, American Health Information Management Association,

June 1991 Certificate of Achievement for Superior Achievement and Excellence, Minnesota Medical Record

Association, 1986 Phi Theta Kappa, 1985 National Honor Society, 1969, 1970 Certificate of Education Training for Protection of Human Subjects, April 2002; Refresher #335617, August 2006 Myers-Briggs Type Indicator, Association of Psychological Type, June 1994 Certified Coding Specialist, C05514, June 1992 Registered Record Administrator, 17041, October 1989 Accredited Record Technician, 26751, September 1986 OFFICES AND PROFESSIONAL ORGANIZATIONS Commission on Certification of the American Health Information Management Association, HIA Educator,

2008-present Member, Panel of Accreditation Reviewers, Commission on Accreditation for Health Informatics and

Information Management Education, 2008-present Member, North Carolina Health Information Management Association Nominating and Awards

Committee, 2005-2006 Member, Task Force on HIM Futures of the North Carolina Health Information Management Association,

2005-2006 Coordinator, Issues in Education Column, Advance for Health Information Management, 2002-2003 Member, HIM Education Strategy Committee of the American Health Information Management

Association, 2002 Panel Member, North Carolina HIM Workforce Assessment Study. Council on Allied Health, NC AHEC,

and Sheps Center for Health Services Research at UNC-Chapel Hill, 2001-2002 Member, Fellowship Review Committee of the American Health Information Management Association,

2001-2003 Chair, Research Day Subcommittee of the Program Committee, Assembly on Education of the American

Health Information Management Association, Summer Symposium 2002

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Elected Candidate Representing the North Carolina Health Information Management Association for the Nominating Committee of the American Health Information Management Association, 2001-2002

Member, Public Relations Committee of the North Carolina Health Information Management Association, 2001-2002

Member, Program Committee of the North Carolina Health Information Management Association, 2000-2001

Director, Assembly on Education, American Health Information Management Association, January 1999 – December 2000

Chair, AHIMA Research Committee, January 1999 -- December 1999 Member, NCHIMA Strategic Planning Committee, 1999 Member, Payment Error Prevention Program (PEPP) Advisory Committee of the Medical Review of North

Carolina, August 1999 -- 2001 Chair, AHIMA Steering Committee on Research on Best Practices and Benchmarks in Health Information

Management, December 1997 -- December 1998 Member, Health Information Technology Program Advisory Committee, Pitt Community College, 1997 --

present Member, Nominating Committee, Greater Augusta Area Medical Record Association, October 1991 --

August 1992 American Association of University Professors, 1994 -- present American Educational Research Association, 1992 -- present American Health Information Management Association, 1986 -- present Assembly on Education of the American Health Information Management Association, 1991 -- present Association of Psychological Type, 1994 – present Local Component of the American Health Information Management Association, 1990 -- present State Component of the American Health Information Management Association, 1986 -- present National Association for Health Care Quality, 1989 -- 2002 ACADEMIC OFFICES AND ASSIGNMENTS University of North Carolina system UNC Tomorrow Scholars’ Council, Member, May 2007—June 2008 East Carolina University University Outcomes Assessment and Program Review Council, Member, February 2008 – present UNC Tomorrow Response Team, Member, February 2008—present Military Education Council, Member, July 2006 – present Advisory Committee on Strategic Planning, Member, November 2004 – July 2005 Personnel Committee for the Office of Interdisciplinary Health Sciences Education April 2004 – June 2006 Committee on Integrating and Streamlining Planning, Review, Assessment, and Evaluation Processes,

July 2003 – July 2004 Joint Faculty Appointment (Fixed-Term), Office of Interdisciplinary Health Sciences Education, Professor,

July 2001 – June 2006 School of Allied Health Sciences Dean Search Committee, Member, October 2002 -- June 2003 Vice-Chancellor for Health Sciences Search Committee, Member, January 2002 -- July 2002 Student Academic Appellate Committee, December 2001 -- present Institutional Effectiveness Committee, Member, January 2002 – May 2004 Committee on Education and Research for SACS Study, Member, April 2000 -- May 2002 Committee on the Status of Women, Co-Chair, July 1998 – July 2001, Member August 2001 – August

2007 Executive Council of Interdisciplinary Rural Health Training Program, Member, November 1999 --

September 2001 Faculty Welfare Committee, Member, September 1998 -- August 2001 Subcommittee on Fall Lunch & Learn Series of the Committee on the Status of Women, Fall 2000

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Executive Committee of Center for Advancement of Women’s Health, Member, January 2000 -- May 2003

External Environmental Analysis Committee, Member, September 1998 -- January 1999 Graduate Faculty, Member, August 1998 East Carolina University, College of Allied Health Sciences Personnel Committee of the Department of Physician Assistant Studies, Member, May 2003 – present Promotion Committee of the Department of Rehabilitation Studies, Member, August 2002 – June 2005 Personnel Committee of the Department of Rehabilitation Studies, Member, August 2002 – June 2004 Research Committee, Member, July 2001 -- 2003 Tenure Committee of the Department of Physical Therapy, Member, May 2002 – June 2002 Research Poster Day, School of Allied Health Sciences, Participant, April 2002 Facility Subcommittee of the Executive Committee, chair, January 2000 – December 2001 Search Committee for Director, Health Services Management Program, Chair, July 2000 – April 2002 Task Force on Curriculum of Bachelor of Science of Allied Health, Chair, July 1999 – 2002 Unit Strategic Planning Committee, Member, January 2000 – May 2000 Five-Year Unit Evaluation Committee, Member, August 1999 – December 1999 Personnel Committee of the Department of Clinical Laboratory Science, Chair, June 1999 – 2001;

Member, July 1998 – May 1999, July 2001 -- present Personnel Committee of the Department of Biostatistics, Member, April 2000 – June 2004 Undergraduate Affairs and Curriculum Committee of the School of Allied Health Sciences, Member, May

1998 – 2001 Self-Study Report of the School of Allied Health Sciences for External Consultants, Coordinator, Spring

1999 Faculty Search Committee of the Department of Clinical Laboratory Science, Chair, July 1998 – March

1999 State of North Carolina Workshop: Determining Disaster Data Needs for a Multi-Stage, Multi-Disaster Context, Invited Participant, Raleigh, NC, November 4-5, 2004 Medical College of Georgia, School of Allied Health Sciences School of Allied Health Sciences Faculty Assembly, Secretary, January 1995 – December 1995 Academic Affairs Committee, Member, 1993 – 1996 Student Judicial Committee, Member, November 1991 – 1996 Faculty Awards Subcommittee of the Faculty Affairs Committee, Member and Chair, 1991 -- 1992 Faculty Affairs Committee, Member, 1991 -- 1992 COURSES TAUGHT Quality Management in Health Care (Theory of Health Information Management IV) Health Data Structures Theory of Health Information Management I (Health Care Delivery System) Legal Concepts for the Health Field Medical Terminology Fundamentals of Medical Science I & II Coding I and II (ICD-9-CM and CPT-4; Theory of Health Information Management II) Health Care Reimbursement Managed Care in Health Systems Management of the Health Information Services Department Professionalism and Ethics Recordkeeping in Health Care PROFESSIONAL DEVELOPMENT

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Certificate of Education Training for Protection of Human Subjects, University and Medical Center Institutional Review Board of East Carolina University

Basic Course, April 22, 2002 Refresher Course Completion Record #336718, August 28, 2006

Mini-Internship Program, Pitt County Medical Society, Spring 2001 Teaching Skills for Health Professions Educators, July 31 – August 3, 1997 Evaluating Health Professionals: Faculty and Administrators, February 21 – February 23, 1997 Dissertation: Relationships among Psychological Type, Hardiness, Coping Mechanisms, and Burnout in Directors of Hospital Health Information Management Departments, College of Education, Department of Educational Policy Studies, Georgia State University, October 1995 Thesis: Participant Challenge: Followers and Leaders Addressing the Requirements of a Changing Environment for Medical Record Technicians in Minnesota’s Acute Care Setting, College of St. Catherine, November 1989 November 24, 2009/ejl

Michael H. Kennedy, PhD, MHA, FACHE

Health Sciences Building (Room 4340 L) East Carolina University 204 Kirkland Drive Greenville, NC 27858 Greenville, NC 27858 (252) 744-6182 kennedym@ecu.edu (252) 367-2074 Work Experience and Occupational Education Jul 07-present Associate Professor, Department of Health Services and Information

Management, College of Allied Health Sciences, East Carolina University, Greenville, NC 27834

Sep 04-Jun 07 Director, Doctor of Health Administration Program, School of Health

Sciences, The Herbert H. and Grace A. Dow College of Health Professions, Central Michigan University, Mount Pleasant, MI 48859.

Jun 02-Aug 04 Associate Professor, Health Administration Programs, School of Health

Sciences, The Herbert H. and Grace A. Dow College of Health Professions, Central Michigan University, Mount Pleasant, MI 48859.

Aug 01-May 02 Associate Professor of Health Services Administration, Department of Allied

Health, College of Health and Human Services, Slippery Rock University, Slippery Rock, PA 16057.

Aug 97-Jul 01 Assistant Professor of Health Services Administration, Department of Allied

Health, College of Health and Human Services, Slippery Rock University, Slippery Rock, PA 16057.

Jan 96-Aug 97 Deputy Commander for Administration, Raymond W. Bliss Army Community Hospital, Ft. Huachuca, AZ. Served as chief operating officer for a small Army hospital with 30 operational beds and 501 assigned personnel. Directly responsible for the execution of an $18 M budget. Jul 95-Dec 95 Chief, Leadership and Instructional Innovations Branch for the Center for

Healthcare Education and Studies, Academy of Health Sciences, Army Medical Department Center & School, Ft. Sam Houston, TX. Established this branch to pioneer teaching innovations and distance education at the largest allied health school in the free world. Supervised a small staff of curriculum specialists and instructional technologists.

Aug 92-Jun 95 Deputy Director/Assistant Professor for the U.S. Army-Baylor University

Graduate Program in Health Care Administration, Academy of Health Sciences, Army Medical Department Center & School, Fort Sam Houston, TX. Administration: Liaison with the student body and campus at Waco, Texas. Supervision of the Education Technician.

Teaching venue: Health care economics, decision-making in health care systems, quality and accountability, applied operations research.

Updated July 17, 2009

Work Experience and Occupational Education (continued) Feb 92-Jul 92 Instructor for the U.S. Army-Baylor University Graduate Program in Health Care Administration and Medical Field Service School, Academy of Health Sciences, Army Medical Department Center & School, Fort Sam Houston, TX. Aug 88-Jan 92 Doctoral Studies at Rensselaer Polytechnic Institute, Troy, NY. Graduated May 1992. Dec 87 Completed Command and General Staff Officers College (correspondence). Sep 85-Jul 88 Administrator, Department of Ambulatory Health Care, Landstuhl Army

Regional Medical Center, Landstuhl, Germany. Provided administrative support to five geographically separate ambulatory clinics, and the emergency services and ambulance departments.

Aug 84-Aug 85 Administrative Residency, U.S. Army-Baylor University Graduate Program in

Health Care Administration, Landstuhl Army Regional Medical Center, Landstuhl, Germany.

Aug 83-Jul 84 Didactic Phase, U.S. Army-Baylor University Graduate Program in Health Care

Administration, Academy of Health Sciences, Ft. Sam Houston, TX. Jul 83 Airborne School, Ft. Benning, GA. Jan 83-Jun 83 Army Medical Department Officers Advanced Course, Ft. Sam Houston, TX. Oct 82-Dec 82 Military Personnel Officers Course, Ft. Benjamin Harrison, IN. Jan 81-Oct 82 Equal Opportunity Consultant, Academy of Health Sciences, Ft. Sam Houston,

TX. Aug 80-Dec 80 Defense Equal Opportunity Management Institute, Patrick Air Force Base, Cocoa

Beach, FL. (Honor Graduate) Jul 78-Jul 80 Commander, Medical Company, Community Hospital, Ft. Leonard Wood, MO. Jan 77-Jun 78 Chief, Medical Section, 5th Engineer Battalion, Ft. Leonard Wood, MO. Oct 76-Dec 76 Army Medical Department Officers Basic Course, Ft. Sam Houston, TX.

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Education (Civilian) Aug 88-Jan 92 Rensselaer Polytechnic Institute, Troy, NY. Ph.D. in Decision Sciences and Engineering Systems (DSES). (Concentration: Operations Research); graduated May 1992. MS in Operations Research and Statistics, 1990. Vice President, DSES Graduate Council. Aug 83-Sep 85 Baylor University, Waco, TX. Masters in Health Administration, 1985. Administrative Residency, Landstuhl, Germany, 1984/85. Jan 77-Jul 78 Webster University, St. Louis, MO. Master of Arts in Public Administration, 1978. Aug 72-May 76 North Carolina State University, Raleigh, NC. Bachelor of Arts in Experimental Psychology, 1976 (High Honors). Honors and Awards May 05 Central Michigan University Excellence in Teaching Award. One of five faculty

to receive the university’s top teaching award during the 2004 - 05 academic year.

Academic Year Instructor of the Year, U.S. Army-Baylor University Graduate Program 94-95 in Health Care Administration. Academic Year Instructor of the Year, U.S. Army-Baylor University Graduate Program 92-93 in Health Care Administration. Aug 88-Jan 92 Fully funded Long Term Civilian Training; U.S. Army Medical Department. Aug 72-May 76 Reserve Officer Training Corps Scholarship. Four years fully-funded. Teaching Experience: East Carolina University Jun 07-present COHE 6000, Health Care Systems and Problems 1 COHE 6310, Health Care Accounting and Financial Administration 1, 2, 5 COHE 6450, Decision Support in Health Care 1 HSMA 3020, Health Care Payment Systems 1, 2 HSMA 4055, Healthcare Finance and Accounting 1, 2 HSMA 4070, Outcomes Assessment and Management in Health Care 1 ___________________ 1 Delivered via the Internet 2 Delivered face-to-face 5 Scheduled for Fall 2009

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Teaching Experience: Central Michigan University Aug 02-Jun 07 DHA 706, Quantitative Analysis in Health Organizations 1 DHA 709, Seminar in Health Dynamics 2, 3 DHA 710, Qualitative and Operational Analysis in Health Care 1 DHA 712, Research Methods and Practice for the Health Professional 1 DHA 713, Seminar in Health Services Research 2, 3 DHA 720, Health Economics 1, 3 DHA 721, Seminar in Healthcare Policy and Politics 2, 3 DHA 724, Fiscal Responsibility & Accountability for Health Entities 1, 3 DHA 725, Seminar in Strategic Planning for Health Organizations 2, 3 HSC 414, Decision Technologies in Health Care 2 HSC 545, Health Planning 2 HSC 570, Financial Aspects of Health Service Organizations 2 HSC 572, Quality Improvement in Health Services 2 Teaching Experience: Slippery Rock University Aug 97-May 02 AHea 41-100, Introduction to Health Careers 2 AHea 41-111, Introduction to Health Services Administration 2 AHea 41-231, Health Care Organizational Analysis 2 AHea 41-311, International Health 2 AHea 41-332, Health Services Planning and Evaluation 2 AHea 41-335, Current Topics in Health Care 2 AHea 41-436, Technology in Health Care 2 AHea 41-437, Financial Management of Health Care Organizations 1, 2 AHea 41-439, The Accreditation and Survey Process 2 Teaching Experience: U.S. Army-Baylor University Graduate Program in Health Care Administration Aug 92-Dec 95 HCA 5313, Health Care Economics 2

HCA 5319, Quality and Accountability 2, 3 HCA 5346, Decision Making in Health Care Systems 2 HCA 5349, Operations Research 2 Teaching Experience: Trinity University Graduate Program in Health Care Administration (Adjunct) Spring Semester 96 Instructor, Executive Program - Quantitative Methods & Information

Management II 4 Fall Semester 94 Instructor, Executive Program - Seminar in Quality Control Management 4 Fall Semesters Instructor, Executive Program - Quantitative Methods & 93 and 95 Information Management I 4

1 Delivered via the Internet 2 Delivered face-to-face 3 Co-taught 4 Hybrid (face-to-face and via telephone)

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Evidence of Scholarship Publications: Kennedy, M. H. (Accepted for publication). Invited commentary: Volunteer to

help others, broaden your perspective, and inform your teaching. Journal of Health Administration Education.

Kennedy, M. H. (Scheduled for publication 2009/July-September). Simulation modeling for the health care manager. The Health Care Manager, 28(3). Kennedy, M. H. (2009, May). Teaching healthcare reimbursement systems using system dynamics. International Journal of Instructional Technology and Distance Learning, 6(5), 23 - 30. Finley, F. R., Ivanitskaya, L. V., & Kennedy, M. H. (2007, July/August). Mentoring of junior healthcare administrators by senior executives: A description of mentoring practices in 127 U.S. hospitals. Journal of Healthcare Management, 52(4), 260 - 70.

Johnson, J. A., Kennedy, M. H., & Delener, N. (Eds.). (2005). Volume 2: A community of organizations: Roles, responsibilities, and collaboration to deter and respond to terrorism. In J. A. Johnson, G. Ledlow, & M. Cwiek (Eds.), Community preparedness and response to terrorism. Westport, CT: Praeger Publishers.

Ledlow, G. R., Cwiek, M. A. & Kennedy, M. H. (2003). Access America: A

progressive primary care program for the uninsured in the United States. Presented at the Global Business and Technology Association International Conference, Budapest, Hungary, June 12, 2003. Competitive and refereed. Published in Challenging the frontiers in global business and technology: Implementation of changes in values, strategy, and policy, Delener, N. & Chao, C. (Eds.), ISBN: 0-9657171-5-1, pages 795 - 804.

Kennedy, M. H. (2002). Administrative decision support systems. In S. Englebardt & R. Nelson (Eds.), Information technology in health care: An interdisciplinary approach (Chapter 4). Chapel Hill: Mosby, Inc.

Chambers, W. C., Brooke, P. P., Kennedy, M. H., Bories, Jr., R. F., &

Nielsen, C. A. (1995). Increasing returns: Economic aspects of the technological imperative in health care. International Journal of Technology Management, Special Publication of the Role of Management Technology in Clinical and Administrative Healthcare Delivery: 48-59.

Kennedy, M. H. (1992). Bin-packing, knapsack, and chance-constrained

approaches to operating room scheduling. (Doctoral dissertation, Rensselaer Polytechnic Institute, 1992).

Van Straten, J. G., Hiller, F. W., & Kennedy, M. H. (1983). Health service support of the airland battle. Military Review 63 (August) 8: 45-51.

Mershon, D. H., Kennedy, M.H., and Falacara, G. 1977. On the use of calibration equations in perception research. Perception 6: 299-311.

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Evidence of Scholarship (continued) Research Network Kennedy, M. H., Unruh, L., & Kerr, B. J. (October 20, 2005). Whose money Posting: is it?: An economic game on the concept of moral hazard. Available at SSRN:

http://ssrn.com/abstract=846366 Dissertations Chaired: Fockler, T. (2009). A study of the effect of federal emergency preparedness

funding on the preparedness of local public health departments in the State of Michigan. Unpublished doctoral dissertation, Central Michigan University, Mount Pleasant, MI 48859.

Houlihan, R. H. (2009). Identification of accrual barriers to cancer clinical trials

in Massachusetts. Unpublished doctoral dissertation, Central Michigan University, Mount Pleasant, MI 48859.

Hall, T. L. (2007). Communication quality, patient view of waiting times, and satisfaction in the fast track emergency department. Unpublished doctoral dissertation, Central Michigan University, Mount Pleasant, MI 48859.

Murtha, P. J. (2007). Identifying strategies that enable decision-making authority for inpatients. Unpublished doctoral dissertation, Central Michigan University, Mount Pleasant, MI 48859. Taueg, C. (2006). Improving access to care for the uninsured: The effects of the Voices of Detroit Initiative collaborative approach on redirecting low income, self-pay emergency department users to primary care. Unpublished doctoral dissertation, Central Michigan University, Mount Pleasant, MI 48859.

Dissertations Committee Member: Sherlock, S. J. (2007). Adolescents’ health risk behaviors: A comparison of

alternative high school students to high school students nationwide. Unpublished doctoral dissertation, Central Michigan University, Mount Pleasant, MI 48859.

Presentations: Presented “Teaching Decision Tools and Technologies Supporting Innovation

and Change” as a concurrent session at the Association of University Programs in Health Administration annual meeting in Chicago, IL on July 1, 2009.

Presented “Decision Analysis and Support in Health Care” at the Informatics in Health Care Symposium in Greenville, North Carolina on November 20, 2008. Presented “Teaching Healthcare Reimbursement Systems Using System Dynamics Models” (poster) at the Think-In Conference at East Carolina University, Greenville, NC on November 12, 2008.

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Presentations: Presented “‘Submerged and Emerging’ Decision Technologies” at the United (continued) States Army-Baylor University Graduate Program in Health Administration in

San Antonio, TX on May 11, 2006.

Presented “Forecasting Patient Volumes from Recent Ambulatory and ED Data.”at the Institute for Operations Research and Management Science (INFORMS) Annual Meeting in San Francisco, CA on November 16, 2005.

Presented “Using System Dynamics to Create that ‘Aha’ Learning Experience” as an invited speaker for a concurrent session at the 5th Annual Lilly North Regional Conference on College Teaching in Traverse City, MI on September 17, 2005.

Co-presented “Improving the Design of Online Courses: Why Students Should

NOT Be Given Complete Control over Their Learning” at the 4th Annual Lilly North Conference on College Teaching in Traverse City, MI on September 25, 2004.

Co-presented “Management Engineering: Operations Research Simulation

Tools” at Covenant Hospital, Saginaw, MI on February 3, 2003.

Presented a proprietary course on "Curvefitting" as an invited guest lecturer on August 3, 2000 at the ProModel Solutions Conference 2000 in Park City, UT.

Supplemented the ProModel-developed lesson plan with a PowerPoint lecture that consisted of structured activities to reinforce lecture content.

Co-presented "Writing across the curriculum: a collaborative model for Allied

Health and English" at Using Writing to Assess Learning Outcomes, a State System of Higher Education Faculty Development Conference at California University of Pennsylvania on April 16, 1999.

Presented paper entitled “Analysis of roadside accident rates for two lane rural highways in New York State” at the 29th Joint National Meeting of the

Operations Research Society of America/The Institute of Management Sciences, Las Vegas, NV during May 7 - 9, 1990.

Fellowships/Grants: Shared a grant award of $14,410 from the Central Michigan University Research

Corporation as co-Principal Investigator with Dr. Lana Ivanitskaya to study “Strategic Staffing” during Summer 2005 for a major international manufacturer headquartered in Michigan. The project applied system dynamics to strategic staffing models and has potential for serving as the basis for publications in target journals in operational analysis, applied mathematics, and system dynamics.

Shared a grant award of $12,079.20 from the Central Michigan University

Research Corporation during Summer 2004 as co-Principal Investigator with Dr. Carl Lee to study a “Predictive Model for Inpatient Volumes” at a major health system in Michigan. The project combined data mining and regression analysis to predict inpatient volumes from emergency room and ambulatory visits.

Fellowships/Grants: Selected and funded as an Extendicare Summer 2000 Faculty Fellow ($8250

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(continued) stipend). Fellowship activities included liaison with Extendicare Health Services, Inc. staff, orientation to facilities/ operations, and completion of a case study.

Awarded a Slippery Rock University-funded grant of $2015 to develop an

Internet-based course in simulation modeling and analysis with health services applications during Summer 1999.

Awarded a Slippery Rock University grant of $837 to partially fund attendance at

the ProModel Solutions Conference and the Advanced MedModel Course during Summer 1999.

Project Consultant: SimClinic, TRAC-Monterey, U.S. Army

Provided initial project consultation for the Director, TRAC-Monterey, U.S. Army from January 8 - 12, 2000 to scope and define project requirements to create a virtual clinic called SimClinic for the training of the executive leadership at Air Force medical facilities. Provided background references, created a SimClinic hypertext reference sheet in PowerPoint, and facilitated the definition of project mission, vision, values, and strategic objectives (MVVSO) by TRAC-Monterey and Air Force representatives.

Project Participant: Military Health Services Systems 2020

Sponsored by DoD Health Affairs to design the benchmark federal sector health care delivery system for the 21st Century. Participation began with a symposium from February 4 – 7, 1996.

Joint Service Executive Skills Training Program

Chartered by DoD Health Affairs to develop a core curriculum to prepare prospective medical treatment facility commanders for command. Chaired the Joint Core Curriculum Development Working Group from May 1994 - Dec 1995. Executed a $3 M annual budget.

Professional Activities of Special Significance Aug 08-present Committee Chair, Information Management Committee, North Carolina

Healthcare Financial Management Association. Jan-Dec 05 Member of the Regent’s Advisory Council for the Central Michigan Region. Jul-Sep 04 Member, Doctor of Health Administration Program Taskforce. Sep 03-Jun 07 Faculty Advisor, Student Chapter of the American College of Healthcare

Executives, Central Michigan University. Provided fund-raising oversight and accompanied 16 students to the Congress on Healthcare Leadership over four years.

Jun-Dec 03 Successfully solicited Kresge Foundation Challenge donations from ProModel,

High Performance Systems and GeoHealth valued at $38,508. Jan 01-May 02 Faculty Athletics Representative, Slippery Rock University. Professional Activities of Special Significance (continued)

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Jun 99-May 01 Advisory Board Member, Community Service Learning Institute, Slippery Rock University. Jul 98 Assistant Group Leader, Slovak Republic Elderhostel Program (July 8-24). Aug 97-May 02 Faculty Advisor, Student Chapter of the American College of Healthcare Executives, Slippery Rock University. Coordinated $4500 in travel and student

scholarship support to the SRU Student Chapter over four years. Provided fund-raising oversight and accompanied 33 students to the Congress on Healthcare Management.

Dec 97 Prometheus Project Contribution. Solicited the donation of an unlimited site

license for the LAN version of MedModel from ProModel Corporation. MedModel is a state of the art, simulation/animation package. ProModel donated the software and listed its commercial value at $200,000. The State of Pennsylvania matched the value of the contribution as part its Prometheus Project to enhance the integration of instructional technology at State System of Higher Education Universities.

Jun 94-Jun 95 Editor, Health Applications Newsletter, Operations Research Society of America. Memberships in Professional Societies Fellow, American College of Health Care Executives American Statistical Association The Healthcare Information and Management Systems Society The Institute for Operations Research and Management Sciences Institute of Industrial Engineers System Dynamics Society Healthcare Financial Management Association (Faculty Membership) Professional and Career Interests Scheduling, modeling of health care systems, developing practical tools for decision-makers, teaching at the graduate and undergraduate level. Computer Skills and Interests Knowledge of simulation software (ithink and MedModel), Internet courseware (Blackboard and Captivate), plus statistical, spreadsheet and database programs.

Paul D Bell

College of Allied Health Sciences Associate Professor - Health Services and Information management

Date of Hire: 1994 Date of Last Promotion: 2009

BELLP@ECU.EDU

Academic Background Ph.D. NCSU, Raleigh, NC, Educational Research and Policy Analysis, 2006 Other College of Health Related Professions/SUNY Downstate, Brooklyn, NY, Health Information Management, 1988 Other SUNY Stonybrook School of Medicine, Completed basic science curriculum; passed National Board of Medical Examiners (NBME) part I, 1983 M.S. SUNY Albany, Albany, NY, Teaching English as a Second Language, 1976 B.A. SUNY Albany, Albany, NY, French and Spanish, 1974

Work Experience

Academic Experience

Faculty, East Carolina University (July1, 2009 – present) Professor in health services and information management department in the college of allied health sciences.

Faculty, East Carolina University (November, 1994 – June 30, 2009). Associate professor in the health services and information management department in the college of allied health sciences. Faculty, Illinois State University (July, 1992 - November, 1994). Assistant professor in the health information management program of the department of allied health sciences in the college of applied science and technology. Temporary fixed term instructor, SUNY Downstate Medical Center /College of Health Related Professions (August, 1988 - May, 1989). Instructor of anatomy, physiology and medical sciences.

Non-Academic Experience Departmental supervisor, Peninsula General Hospital (September, 1990 - June, 1992). As assistant director of medical records supervised 12 employees. Directed the hospital's cancer registry and also served one year as acting director of the medical record department. . Attestation, DRG and staff supervisor, Brookdale Jewish Hospital (September, 1989 - July, 1990). Supervised DRG attestation staff and prepared reports for unit director. Medical Records Auditor, New York City Health Department/Office of Personal Health (January, 1987 - May, 1988). Performed audits of child clinic records. Administered patient surveys and compiled data.

Courses Taught APPL MED SCIE II (doctoral) HLTH CARE DELIV SYS (doctoral) HLTH CARE SYST & PROB (doctoral)

Other Teaching Activities Course (New) - Creation/Delivery: Online 2007 - Developed an on line web based Bb version of COHE 6000: Health Care Systems and Problems. First delivered during summer session 1, 2007 2002 - Developed web based applied medical sciences course to be housed on publisher's WebCT platform. Ready for first HSIM entering class Fall 2003. 2000 - Designed an online web based Bb version of HIMA 3000: Medical Terminology for Health Professionals during spring 2000 for first use during summer session 1 2000

Distance Learning 2004 - Developed audio podcasts to supplement learning in HIMA 3113, 3118 (applied medical sciences I & II)

Intellectual Contributions:

Refereed Articles Royal, P. & Bell, P. D. (2009). Leveling the playing field for on-line testing.International Journal of Instructional Technology and Distance Learning; (6) 5, 43-48. Royal, P. & Bell, P. D. (in press, 2009). Leveling the playing field for on-line testing. International Journal of Instructional Technology and Distance Learning. Royal, P. & Bell, P. D. (2008). The Relationship Between Performance Levels and test Delivery Methods. International Journal of Instuctional Technology and Distance Learning, 5 (7), 43 - 50. Bell, P. D., Brown, M. M. , & Harris, S. T. (2008). The Profession of Health Information Management. Chinese Journal of Rehabilitation Theory and Practice, 14 (1), 18-20. Bell, P. D. (2007). Predictors of College Student Achievement in Undergraduate Asynchronous Web-based Courses. Education, 127 (4), 523-533. Zeng, X. & Bell, P. D. (2007). Web 2.0: What a Health Care Manager Needs to Know. Health Care Manager, 27 (1), 1-13. Ross, T. K. & Bell, P. D. (2007). No Significant Difference: Only on the Surface. International Journal of Instructional Technology and Distance Learning, 4 (7). Bell, P. D. & Akroyd, D. (2006). Can Factors Related to Self-Regulated Learning Predict Learning Achievement in Undergraduate Asynchronous Web-based Courses? International Journal of Instuctional Technology and Distance Learning. Bell, P. D. (2006). Can Factors Related to Self-regulated Learning and Epistemological Beliefs Predict Learning Achievement in Undergraduate Asynchronous Web-based Courses? Perspectives in Health Information Management, 3 (7). Bell, P. D., Heinan, M., & Hudson, S. (2004). Effect of Teaching/Learning Methodology on Effectiveness of a Web-Based Medical Terminology Course. International Journal of Instructional Technology and Distance Learning, 1, 55-63.

Bell, P. (2002). Body Language Blues: Know What Your Gestures Are Saying to Others. Advance for Health Information Professionals, 12, 16-17. Bell, P. D. & Hudson, S. (2001). Equity in the Diagnosis of Chest Pain: Race and Gender. American Journal of Health Behavior, 25 (1), 60-71. Bell, P. D., Heinan, M., & Hudson, S. (2001). Learning medical terminology in a traditional classroom versus the World Wide Web: Is there a difference in PA student performance? Perspective on Physician Assistant Education, 12 (4), 232 - 235. Bell, P. D. (2000). Standards and the Integrated Electronic Health Care Record. The Health Care Manager, 19 (1), 39-43. Bell, P. D. (1999). Evaluating the Use of Computer-Assisted Instruction in Allied Health Professional Education: A Review of the Literature. Educational Perspectives in Health Information Management, 2(2), 29-40. Bell, P. D., Micke, M., & Kasa, M. (1998). Equity in the Diagnosis and Treatment of Chest Pain: Gender, Age, Comorbidity. American Journal of Health Behavior, 22 (6), 443 -450.

Refereed Proceedings Full Paper Bell, P. (2002). Learning Medical Terminology on the Web: A High Tech Correspondence Course. Breaking Boundaries for Global Learning, Ninth Annual EDiNEB International Conference, 56. Bell, P. (1998). Equity in the Diagnosis and Treatment of Chest Pain: Influence of Age, Race, Gender, and Comorbidity . 1999 Assembly on Education Summer Symposium: Proceedings , 5 - 5 .

Abstract Only Bell, P. (2000). Chest Pain Research: Data Analysis to Improve Patient Care. Data Driven Knowledge Bound:2000 AHIMA Convention , 309 - 324.

Invited Articles/Reviews Zeng , X. & Bell, P. D. (2007). Web 2.0: What a Speech and Hearing Professional Needs to Know . American Speech-Language-Hearing Association, 17 (3). (Invited or not refereed)

Monograph Bell, P. D. (2007). Self Regulated Learning and Epistemological Beliefs- A Predictive Model for Undergraduate Asynchronous Web-based Learning, Germany: VDM Verlag Dr. Muller .

Book Chapters Not Refereed Bell, P. (2001). Chapter 10, Electronic Information and Security. In Murray, Maureen , Esq. (Ed.) Legal Reference Manual, (pp. 10.0 - 10.15). Greensboro, NC: The North Carolina Health Information Management Association.

Cases Bell, P. D. (1998). Legal Aspects - Release of Information Cases. In Loretta A. Horton, RHIA (Ed.) Assembly on Education's Case Study Manual, (pp. 3-6). Chicago, Il: American Health Information Management Association.

Presentation of Non-Refereed Papers International Bell, P. D. (2002, June). Learning Medical Terminology on the Web: A High Tech Correspondence Course. Invited presentation at Breaking Boundaries for Global Learning, Ninth Annual EDiNEB International Conference, Guadalajara, Mexico.

National Bell, P. D. (2000, September). Chest Pain Research: Data Analysis to Improve Patient Care. Invited presentation at Data Driven Knowledge Bound:2000 AHIMA Convention , Chicago, Illinois. Bell, P. D. (1999, August). Equity in the Diagnosis and Treatment of Chest Pain: Influence of Age, Race, Gender, and Comorbidity . Invited presentation at 1999 Assembly on Education Summer Symposium: Proceedings , Chicago, Illinois.

Local Bell, P. D. (2008, April). Self regulated learning and Epistemological beliefs. ECU Center for Faculty Excellence/Scholarship of Teaching and Learning, Greenville, North Carolina.

Research Grants Funded-External 2008 - Zeng, X. & Bell, P.D., "Development of a New Graduate Certificate Program in Health Informatics at ECU", UNC General Administration, ($50,000).

Funded-Internal 2008 - Zeng, X. & Bell, P.D., "The Determination of Reasons and Solutions for Low Quality ICD-9-CM Coding in Cardiovascular Cases: A Qualitative Approach", East Carolina University Graduate Research and Study, ($12,774).

Dissertation Can Factors Related to Self-Regulated Learning and Epistemological Beliefs Predict Learning Achievement in Undergraduate Asynchronous Web-Based Courses?http://www.lib.ncsu.edu/theses/available/etd-09182006-112328/

Service:

Service to the University Department assignments:

Assurance Of Learning - Institutional Service: 2008-2009: Health Information Management Outcomes Assessment: Coordinate with fellow faculty in the development and tracking of outcomes assessments for the health information management program. This activity also involves preparing interim reports for submission to the Dean of the College of Allied Health Sciences and to the University Outcomes Assessment and Program Review Council

Chair: 2008-2009: HSIM Academic Affairs: During this cycle the committee accomplished the following: Revised HSM and HIM curricular content. Created request for inclusion proposal for a Masters degree program in Health Informatics. Presented proposal before the Academic Program Development team on Feb. 20, 2009. and again before the University Academic Council on March 23, 2009, in order to be considered for inclusion on the 2010-2015 ECU Academic Program Plan. 2005-2006 through 2007-2008: Academic Affairs: Committee develops and coordinates curriculum changes including new course proposals. Cttee Chair ensures that curriculum proposals are submitted to institutional committee(s) in a timely manner and attends meetings where appropriate. During its tenure the committee accomplished the following: Made revisions to the HSM and HIM curricula, Worked on the merger of COHE and HSIM depts. Created 2 new free standing graduate certificates in COHE (health care administration and health informatics)

Member: 2008-2009: Cumulative Review Committee: Evaluated cumulative review reports for tenured faculty in the HSIM and CLSC departments. 2007-2008: Personnel and Promotion and Tenure Committees: Serve on personnel as well as promotion and tenure committee for the HSIM department.

College assignments:

Other Institutional Service Activities: 2007-2008 through 2008-2009: Faculty senate: Alternate faculty senator representing the college of allied health sciences. Replace faculty senators unable to attend on- campus meetings.

Service to the Profession Chair: Committee / Task Force 2008: Chair Formal Education Committee, National Cancer Registrars Association, board of professional development, formal education committee, chair (National).

Member: Committee/Task Force 2009: FORE Scholarship Review Committee for 2009, Review scholarship applications as well as applications for Dissertation Research Awards. (National). 2009: CAHIIM Panel of Reviewers - AHIMA, Member of review team. Evaluated insitution's self study document as well as attended site visit. (National).

Other Professional Service Activities 2009: AHIMA FORE Directed Research Project, Co-prinicipal investigator with Dr. Xiaoming Zeng on 'Improving the Code Assignment Accuracy of Historically Problematic Codes.' The previous phase identified excisional debridement as a problematic code category warranting further study. The objective of the present phase is to reduce confusion associated with assigning the excisional debridement code by improving the ICD9-CM coding guideline. (National). 2007: AHIMA FORE Directed Research Project, Co-prinicipal investigator with Dr. Xiaoming Zeng on 'Improving the Code Assignment Accuracy of Historically Problematic Codes.' (National).

Presentation

2004-2007: HSIM Student Orientation, Effective learning on the Internet. Tips on how to be an effective asynchronous web-based learner., Greenville, North Carolina (Local). 2006: 78th AHIMA Assembly on Education Conference, Social Software: Hype or Help for Distance Education? Co-presented with colleague: Dr. Xiaoming Zeng, Nashville, Tennessee (National). 2005: ECU Office of Academic Outreach think-in: Teaching with Technology, Using Podcasts to Reel Them In!! Poster and presentation about using podcasts to deliver instructional content in a web based HSIM applied medical sciences course., Greenville, North Carolina (Local).

Reviewer - Article / Manuscript 2005: Article/manuscript reviewer, The Illness Perceptions of Women Following Acute Myocardial Infarction: Implications for Behavior Change and Attendance at Cardiac Rehabilitation, Women & Health, 42(4)2005, none, Virtual (National).

Reviewer: Ad Hoc Reviewer for a Journal 2007-2008: Editorial review board of Perspectives in Health Information Management (PHIM) (National).

Honors-Awards-Grants Awards: 2002: One of the two campus wide winners of the ECU Outstanding General College Adviser Awards for 2001-2002. , East Carolina University General College Advising.

Last updated: 28-Apr-09 (06:38 AM)

Campbell, R.J. (2009) Creating a Winning Organizational Culture. The Health Care Manager; 28 (4), 1-16. Campbell, R.J. (2009) Thinking Lean in Health care. The Journal of AHIMA; 80/6, 40-43

Campbell, R. J. (2008). Change Management in Health Care. The Health Care Manager, 27 (1), 23-39. Campbell, R. J. (in press, 2008). Meeting Seniors' Information Needs: Using Computer Technology. Home Health Care Management & Practice, 20 (4).

Robert Campbell

Assistant Professor

College of Allied Health Sciences Assistant Professor - Health Services and Information management

Date of Hire: 2007 campbellr@ecu.edu

Academic Background Ed.D. University of Pittsburgh, Pittsburgh, Pennsylvania, Instructional Design and

Technology, 1999 M.L.S. University of Pittsburgh, Pittsburgh, Pennsylvania, Library and Information

Science, 1989 B.A. Bethany College, Bethany, West Virginia, Politics and Public Policy, 1986

Memberships American Health Information Management Association National Nursing Centers Consortium

Work Experience

Other Teaching Activities Course (New) - Creation/Delivery: Conventional2008 - HIMA 4138 001 Health Data Structures. Face to face section had 12 students. This

was a block class. 2008 - HIMA 4165 001 Health Information Systems. Face to face section had 13 students. 2007 - HSMA 4010 001; 002 Health Information Management. Face to face course. Section

001 had 22 students. Section 002 had 13 students. Course (New) - Creation/Delivery: Online 2008 - HIMA 4138 601 Health Data Structures. Distance section had 12 students. This was a

block class. 2008 - HIMA 4165 601 Health Information Systems. Distance Section had 12 students. 2007 - HSMA 4010 601 Health Information Management. Distance Section had 42 students.

Intellectual Contributions:

Refereed Articles

 

Other Institutional Service Activities: 2007-2008: 40th Anniversary Alumni Celebration: Made a presentation about the personal health record to returning alumni.

 

National Campbell, R.J. (2008, July). Integrating Change and Transition Management in a Health

Information Management Course. Accepted for American Health Information Management Association Assembly on Education Symposium, Louisville, Kentucky.

Campbell, R.J. (2008, July). Teaching Creativity Skills to Health Information Management Students. Accepted for American Health Information Management Association Assembly on Education: Faculty Development Institute, Louisville, Kentucky.

Campbell, R.J. (2007, October). Using Computer Based Technology to Increase Adherence to Health Communications Policy Within A Nurse Managed Wellness Center. Presented at Nurse-Managed Health Centers: Policy Solutions to Improving Health Carefor All 2007 Conference, Washington, District of Columbia.

Local Zeng, X. & Campbell, R. J. (2008, February). Personal Health Records in Rural Communities.

Presented at Mills Symposium, Greenville, North Carolina. Campbell, R.J. (2007, November). Using Confluence to Teach Creativity Skills. Presented at

Think-in Conference, Greenville, North Carolina.

Research Grants Not Funded-External 2008 - Resick, L., Campbell, R.J., Tamenne, B., Gross, C., & Paraska, K., "Older Adults and the

Internet - Focus Group Project", Older Adults and the Internet classes were started with the intention of teaching seniors to use computers and the Internet to research their health issues and questions. The initial notion for creating this project was for seniors to become knowledgeable about health issues and make informed decisions about their care. The Older Adults and the Internet classes to date have been taught in the City of Pittsburgh senior centers, low income apartment high-rises, and libraries. Attendance has been steady, but recruitment and retention of class participants have been lower than expected. When researching the computer classes offered elsewhere in the City of Pittsburgh a trend appeared. Computer classes designed for older adults are being taught, and successfully attended. In addition, organizations sponsoring classes throughout the Pittsburgh region are charging fees as high as $135 for a class series. As all services offered through the Nurse-Managed Wellness Center the Older Adults and the Internet classes are free and focused toward the needs of vulnerable older adults. Identifying the reasons for choosing toattend and not attend computer classes will be researched. The additional needs identifiedby vulnerable older adults in the context of computer training classes will be researched., Duquesne University Faculty Development Grant.

Service: Service to the University

Department assignments:

Member: 2007-2008: Student Affairs Committee: Departmental Committee charged with handling student issues such as departmental awards and disciplinary action.

Presentation of Refereed Papers

Service to the Profession Presentation 2008: NC AHEC 2008 Future Leaders in Healthcare Conference at East Carolina University,

Along with Dr. Xiaoming Zeng, gave two one hour presentations to high school studentsparticipating in Future Leaders in Healthcare Conference. Student attending the conference came from different parts of the state of North Carolina. Dr. Zeng and myself demonstrated the important role information and technology plays in the field ofhealth care, and how the electronic medical record can be used by the health care system to generate positive outcomes. Each presentation had 40 students., Greenville,North Carolina (State).

Service to the Community Other Community Service Activities 2008: 2008 Mills Symposium Health Fair, Manned a table with Dr. Xiaoming Zeng.

Discussed and demostrated to attendees how personal health records could be used tostore health information.

2007: Neuse River Bridge Run 10K and 5K, This road race benefitted the Craven Regional Medical Center Foundation, Community Coalition Against Family Violence, Craven ArtsCouncil & Gallery, Inc., Habitat for Humanity of Greater New Bern, Inc., Mediation Center of Eastern Carolina New Bern, MERCI Clinic, Inc., Craven County Partners in Education, Inc., Religious Community Services of New Bern, Inc., Twin Rivers YMCA, Craven Community College Foundation. I finished the race in thirty first place with a time of 46:17, which good for second place in my age group.

2007: 2nd Annual Run for Respiration 8K & Fun Run, This road race benefitted the Division of Pulmonary & Critical Care Medicine at East Carolina University. I finished twelth overall with a time of 37:07.

2007: 2nd Annual OBX Half Marathon, Road race benefitting the Dare Education Foundation, and the Outer Banks Relief Foundation. Finished the race with the time of1:46:03.80. Finished twenty second in my age group.

2007: Reindeer Dash for Cash, Annual road race benefitting the Captain Christopher S. Cash Memorial Scholarship. Captain Dash was killed in action in Iraq. I finished forty second in the race with a time of 1:17:21. Registration fees for the race go directly to the scholarship fund.

Faculty Development Assurance of Learning - Professional Development 2008: 201. CPEHR: Data Management Health IT Certification. Fifth class in a series of ten

towards certification in the electronic health record. Passed course examination. Certificate on file. Greenville, Virtual.

2008: 104. Core: Change Management for HIT and EHR Health IT Certification. Fourth classin a series of ten towards certification in the electronic health record. Passed course examination. Certificate on file. Greenville, Virtual.

2008: 103. Core: EHR and HIT Migration Path. Health IT Certification. Third class in a series of ten towards certification in the electronic health record. Passed course examination.Certificate on file. Greenville, Virtual.

2008: 102. Core: Legal and Regulatory Aspects of EHR Systems. Health IT Certification. Second class in a series of ten towards certification in the electronic health record. Passes course examination. Certificate on file. Greenville, Virtual.

2008: 101: CORE: Overview of Health Information Technology - Health IT Certification Program. First class in a series of ten towards certification in the electronic health record. Passed course examination. Certificate on file. Greenville, Virtual.

2008: SNOMED CT Basic - AHIMA Continuing Education Online Course. SNOMED CT online course. Completed the course and passed the course examination with a 95 percent average. Certificate on file. Greenville, Virtual.

Last updated: 24-Nov-09

CURRICULUM VITAE

ROBERT R. KULESHER Office Department of Health Services and Information Management College of Allied Health Sciences EAST CAROLINA UNIVERSITY 4340 Health Sciences Building Greenville, North Carolina 27858-4353 (252) 744-6174 FAX: (252) 744-6179

Email kulesherr@ecu.edu Department Web Page http://www.ecu.edu/hsim Residence 1630 Treybrooke Circle Greenville, North Carolina 27834-9154

EDUCATION Ph. D. UNIVERSITY OF DELAWARE, Newark, Delaware

School of Urban Affairs and Public Policy Dissertation: “The Influence of Medicare Reimbursement Policy on Health Care: How the Balanced Budget Act of 1997 (Public Law 105-33) Impacted Medicare Services in Delaware.” Doctor of Philosophy in Urban Affairs and Public Policy 2003.

M.H.A. WASHINGTON UNIVERSITY, St. Louis, Missouri

School of Medicine: Graduate Program in Health Administration and Planning Master of Health Administration 1977

B. A. VILLANOVA UNIVERSITY, Villanova, Pennsylvania

College of Arts and Sciences Bachelor of Arts in Psychology 1974

RESEARCH AND TEACHING EMPHASIS National health policy, public sector health care, public administration, public financial management, policy studies, nonprofit management, information technology, health care of the poor and uninsured, health insurance, Medicare and Medicaid, governance, urban studies. TEACHING EXPERIENCE EAST CAROLINA UNIVERSITY School of Allied Health Sciences Department of Health Services and Information Management Associate Professor Director, Health Services Management Program COHE 6600 Management of Health Care Operations COHE 6610 Financial Management of Health Care Organizations

HIMA 3120 Healthcare Delivery Systems HSMA 3020 Healthcare Payment Systems HSMA 3030 Written Communication and Documentation in Health Care HSMA 3050 Leadership in Healthcare HSMA 4028 Health Care Reimbursement: Policy and Research HSMA 4055 Healthcare Finance and Accounting HSMA 4083 Advance Topics in Health Care Management and Service Delivery HSMA 4903 Allied Health Management Experience RUTGERS UNIVERSITY-Campus at Camden Department of Public Policy and Administration, Visiting Assistant Professor 834:515 Introduction to Public Budgeting and Finance 834:520 Health Care Financial Management 834:536 Public Information Systems 834:552 Principles of Health Care Management 834:553 Financial Management of Public Programs

ROBERT R. KULESHER Page Two

UNIVERSITY OF DELAWARE College of Arts and Science Instructor in the Department of Political Science and International Relations

POSC 455 Public Budgeting and Financial Management School of Urban Affairs and Public Policy Lecturer in health policy for doctoral level course UAPP 823 Proseminar: Social and Urban Policy PENN STATE UNIVERSITY College of Health and Human Development Instructor in the Department of Health Policy and Administration HPA 101 Introduction to Health Services Administration HPA 332 Health Systems Management HPA 442 Long Term Care Administration HPA 447 Health Care Financing HDFS 5603 Introduction to Adult Development and Aging WILMINGTON (DE) COLLEGE Graduate Studies Instructor in the Master of Science in Management Program Health Care Administration

HCA 7900 Special Topics in Health Care Administration: Long Term Care HCA 8800 Strategic Management of Health Organizations HCA/MPA 7900 Public Administration of Health Care Public Administration MPA 6501 Public Administration MPA 7202 Public Sector Budgeting MPA 7900 Special Topics in Public Administration: The New Public Service

Thesis Advisor Utilization of Community Space in Continuing Care Retirement Communities: Developing a Process for Analysis

SAINT JOSEPH’S UNIVERSITY The Graduate School Instructor in the Department of Education and Health Services (1989-1992) HAD 4645 Health Care Organizations TEMPLE UNIVERSITY School of Business and Management Preceptor for Graduate Program in Health Administration (1986-1988)

ROBERT R. KULESHER Page Three ADMINISTRATIVE EXPERIENCE CHRISTIANA CARE HEALTH SERVICES, Wilmington, DE (1995-1998) Administrator, Riverside Extended Care Pavilion Directed staff of 175 and 12 department directors providing patient care in a 99-bed post-acute facility, and day program for seniors. Campus is part of 600-bed academic medical center. Campus Administrator for the medical complex that included a skilled nursing facility and medical office building. Negotiated managed care contracts with major insurance companies. Increased acuity level of sub-acute service. Directed initiative for Joint Commission on Accreditation of Healthcare Organizations (JCAHO) certification. Examined feasibility of Assisted Living project. NORTHWESTERN MUTUAL LIFE/BAIRD SECURITIES, Philadelphia, PA (1992-1995) Agent for the Northwestern Mutual Life Insurance Company, Milwaukee. Solicit applications and procure issuance of life insurance, disability insurance, and annuity contracts. Registered Representative of Northwestern Mutual Investment Services, Inc. Solicit applications and procure issuance of variable life insurance and variable annuity contracts. Investment Officer for the Robert W. Baird & Co. Incorporated (member New York Stock Exchange, Inc., other principal exchanges and SIPC). Affect the sale of mutual funds, unit trusts, money market funds, certificates of deposit, and treasuries. Advised individuals, partnerships, and corporations on the use of insurance and financial products for use in estate planning, charitable giving, funding business buy-out and stock redemption agreements, retirement planning, and irrevocable insurance trusts. Designed and arranged for funding of employee and executive benefit programs including qualified retirement plans, and group insurances programs. SAINT FRANCIS COUNTRY HOUSE, Darby, PA (1991-1992) Directed 273-bed skilled nursing facility with 300 employees, owned by the Archdiocese of Philadelphia, as Administrator with responsibility for human resources, marketing, and managing the medical, nursing, rehabilitation, and support services. Planned census development through marketing and enhanced sophistication of medical and nursing services to accommodate high acuity residents admitted from hospitals. BRANDYWINE CONVALESCENT CENTER, Wilmington, DE (1989-1991) Directed 106-bed skilled nursing facility under contract to an East Coast management company as a Licensed Nursing Home Administrator with responsibility for financial management, marketing, and managing the medical, nursing, rehabilitation, and support services. Coordinated the construction of 60-bed addition. THE GERMANTOWN HOSPITAL AND MEDICAL CENTER, Philadelphia, PA (1986-1988) Recruited by 282-bed urban teaching hospital as Vice President to direct professional departments, manage 10 committees of the medical staff, and develop patient referral agreements with nursing homes, assisted living centers, and community centers. Developed contract management agreement with retirement community to operate their medical services and ambulatory care programs. Rewrote medical staff’s appointment procedures to conform to restrain of trade, anti-trust, and civil rights precedents. ROBERT R. KULESHER Page Four

NANTICOKE MEMORIAL HOSPITAL, Seaford, DE (1979-1986) Vice President of community hospital assigned principle staff responsibilities in working with the governing board and medical staff and the committee structure of both. Responsible for personnel administration and all professional ancillary, and support departments. Implemented financial controls through introduction of capital and operating budgeting by cost center. Initiated public relations program and improved visibility of institution. Secured low interest $2 million loan for procurement of needed capital equipment in laboratory and radiology. Developed report with 30-member community governing board and 90 members of the active medical staff. Arranged for public sale of tax-exempt revenue bonds, selected architects and general contractor, and secured necessary state approvals for construction program. Developed physician recruitment program and established over 12 new physician practices in service area. In October 1983 was appointed Administrator of multi-specialty group practice and served on governing board of this acquired hospital subsidiary corporation. This assignment was in addition to my duties as Assistant Administrator of the sponsoring hospital. Effected changes in physician compensation, employee staffing, and rate structure to change a loss in operations to a break-even situation in 1985 with increased referrals to the hospital. JEWISH HOSPITAL OF ST. LOUIS, St. Louis, MO 1977-1979 After completing the master of health administration degree, recruited by Vice President for Professional Services as an administrative assistant. Served as management engineer in studying operational programs and making recommendations to executive management. VETERANS ADMINISTRATION HOSPITAL, San Francisco, CA (1976-1977) Selected to assist Executive Director as Administrative Resident as part of my graduate school experience. ROANOKE MEMORIAL HOSPITALS, Roanoke, VA (1974-1975) Selected by this hospital system (now called Carilion Health System) to serve as administrative intern after completing undergraduate studies. PAPERS AND PRESENTATIONS “The Importance of Encounter Form Design.” Second author to Harris, Susie T. The Health Care Manager, Volume 28, Number 1, January-March 2009, pp.75-80. “Transformation of the Urban Health Care Safety Net: The Devolution of a Public Responsibility.” Presentation at the annual meeting of the Urban Affairs Association, Baltimore MD, April 24, 2008. “The Impact of PPS on Hospital-Sponsored Post-Acute Services: A Case Study of Delaware Medicare Providers.” Journal of Healthcare Management, Volume 53, Number 1, January/February 2008, pp. 54-66. “The Development of Profession of Health Services Management in the United States.” Chinese Journal of Rehabilitation Theory and Practice, Volume 14, Number 1, January 2008, pp.15-17. “Prospective Payment and the Provision of Post-Acute Care: How the Provision of the Balanced Budget Act of 1997 Altered Utilization Patterns for Medicare Providers.” Journal of Health Care Finance, Volume 33, Number 1, August 17, 2006, pp. 1-16. ROBERT R. KULESHER Page Five

“Impact of Medicare’s Prospective Payment System on Hospitals, Skilled Nursing Facilities, and Home Health Agencies.” The Health Care Manager, Volume 25, Number 3, July-September, 2006, pp. 198-205. "Managed Care and the Bottom Line of Your Practice." Second author to Harris, Susie T. The Health Care Manager, Volume 25, Number 3, July-September, 2006, pp. 228-232. “Medicare’s Operational History and Impact on Health Care.” The Health Care Manager, Volume 25, Number 1, January-March 2006, pp.53-63. “Medicare-The Development of Publicly Financed Health Insurance.” The Health Care Manager, Volume 24, Number 4, October-December 2005, pp. 320-329. “Lessons Learned from the First Three Years of a Health Services Management Program Offered Completely On-Line.” Presentation, Association of University Programs in Health Administration, Undergraduate Workshop, Chicago, IL, November 18, 2006. “Successful Tenure in Academic Healthcare Management Faculty Appointments.” Presentation, Association of University Programs in Health Administration, Undergraduate Workshop, Chicago, IL, November 19, 2006. “Writing and Documentation Competency in the Curriculum.” Presentation, Association of University Programs in Health Administration, Undergraduate Workshop, Nashville, TN, October 25, 2003. “Discovering Who Pays for the Health Care of the Poor and Uninsured: Developing a Community Services Budget for Health Care.” Presentation, Urban Affairs Association Annual Meeting, Los Angeles, CA, May 5, 2000. "The Continuum of Long-Term Care.” Presentation to Department of Medicine of Christiana Care Health Services, Wilmington, DE, 1998. “Protecting Medical Practice Income,” Presentation at Continued Medical Education Conference, Wills Eye Hospital, Philadelphia, PA, 1993. “The Future of Hospital Management.” Presentation at Continuing Medical Education Conference, the Germantown Hospital and Medical Center, Philadelphia, PA, 1987. “Central Service Manager as Department Head.” Article published in Hospital Topics, March/April, 1982. Presented at the International Association of Central Service Management, Hunt Valley, Maryland, 1980. “An Accrual Accounting System for a Non-Profit Clinic,” unpublished master thesis, Washington University School of Medicine Library: St. Louis, Missouri, 1977. BOOK REVIEWS Shredding the Social Contract: The Privatization of Medicare by John Geyman, 322 pp, with illus, paper, $16.95, ISBN 1-56751-376-X, Monroe, Me, Common Courage Press, 2006. JAMA, Volume 295, Number 16, April 26, 2006, pp. 1950-1951. ROBERT R. KULESHER Page Six

LICENSURE Licensed Nursing Home Administrator

Commonwealth of Pennsylvania (inactive) State of Delaware (inactive)

PROFESSIONAL PARTICIPATION AND LEADERSHIP Academy for Health Services Research and Health Policy, member since 2001. American College of Healthcare Executives, Fellow (FACHE). American Hospital Association, personal member since 1975. Association of University Programs in Health Administration, member since 2000.

• Undergraduate Program Committee, member since 2007. Association of Delaware Hospitals, board member 1979. Delaware Health Care Facilities Association, member since 1990, Secretary 1991. Delaware Technical and Community College, Advisory Board for School of Nursing, 1980-1986. Delmarva Council of Hospital Executives, president 1980-1981 East Carolina University, School of Allied Health Sciences, Faculty Council, Secretary, 2005-2006. Government Finance Officers Association, member since 2002. Greater Philadelphia Health Assembly, member since 1993. Healthcare Financial Management Association, member since 2002. Hospital Association of Pennsylvania, member 1986-1988. National Association of Schools of Public Affairs and Administration

• Section on Health Sector Management Education, member 2001-2003. North Carolina Hospital Association, affiliate since 2003. North Carolina Healthcare Financial Management Association, member since 2003

• Program Council, member. • Payor/Managed Care Committee, member.

University of Delaware, Faculty Senate, graduate student representative, 2000-2001. • Coordinating Committee on Education, representative 2001-2002.

Urban Affairs Association, member since 1999.

Page 1 of 6

Susie Tolar Harris, PhD, MBA, RHIA, CCS 2906 NC 33 W Greenville, NC 27834

harrissus@ecu.edu EDUCATION Ph.D, Rehabilitation Studies, July 2008 East Carolina University, Greenville, NC M.B.A. with a Health Care Administration option, May 1997 Health Care Related Courses include: - Health Care Strategic Planning & Management - Health Care Operations & Management - Health Care Systems & Problems -Health Care Financial Planning & Strategic Management East Carolina University, Greenville, NC B.S. in Health Information Management, May 1989 East Carolina University, Greenville, NC PUBLICATIONS Harris, S. & Zeng, X. (2010). Using an Audience Response System (ARS) in a Face-to-Face and Distance Education CPT/HCPCS Coding Course. Perspectives in Health Information Management. To be published in the Winter 2010 issue. Teslow, M. & Harris, S., Wilfong, D. (2009). Street Smart: Understanding the Context of Emergency Medical Services Communication and Documentation. Journal of the American Health Information Management Association. 80:3 (March). Harris, S. & Pokorny, M. (2009). The Experience of Teaching in a Diabetes Program. Health Care Manager. 28:1 (January-March). Harris, S. & Kulesher, R. (2009). The Importance of Encounter Form Design. Health Care Manager. 28:1 (January-March). Harris, S. & Zeng, X. (2008). Using Wiki in an Online Record Documentation Systems Course. Perspectives in Health Information Management, 5:1. Retrieved Mar 10th, 2008 from http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=2242345 Bell, P., Brown, M. & Harris, S. (2008). The Profession of Health Information Management. Chinese Journal of Rehabilitation Theory and Practice. 14:1 (February). Culbertson, D. & Harris, S. (2007). Are We Coming Back to AR? Perspectives on Administration and Supervision American Speech-Language-Hearing Association Division 11 Newsletter June 2007 publication date Harris, S. & Kulesher, R.K. (2006) Managed Care and the Bottom Line of Your Practice. Health Care Manager. Issue 25:3 (July-September 2006).

Page 2 of 6 Zeng, X., & Harris, S. (2005). Blogging in an Online Health Information Technology Class [Electronic Journal]. Perspectives in Health Information Management, 2:6. Retrieved Oct 12th, 2005 from http://library.ahima.org/xpedio/groups/public/documents/ahima/bok1_028179.htm1 POSTER PRESENTATIONS Harris, S. (2007, November). Does the health condition of people who have diabetes significantly improve when spirituality is applied as a coping mechanism? Updated poster presented at the Rehab and Allied Health research day: An interdisciplinary look at clinical and empirical research. Greenville, NC. Harris, S. (2007, February). Does the health condition of people who have diabetes significantly improve when spirituality is applied as a coping mechanism? Poster presented at The 3rd Annual Jean Mills Health Symposium: Making research real in reducing health disparities and transforming health services. Greenville, NC. Harris, S. (2006, November). Does the health condition of people who have diabetes significantly improve when spirituality is applied as a coping mechanism? Poster presented at the Rehab and Allied Health research day: An interdisciplinary look at clinical and empirical research. Greenville, NC. PRESENTATIONS Harris, S. & Wong, D. (2009, May). “Diabetes: A Hidden Disability.” Presented at the 25th Annual Pacific Rim Conference on Disabilities. Honolulu, Hawaii. Harris, S. & Kulesher, R. (2009, April). The Importance of Encounter Form Design. Presented at the North Carolina Health Information Management Association’s State meeting. Greenville, NC. Harris, S. & Kulesher, R. (2008, November). Managed Care and the Medical Office. Presented at the North Carolina Health Information Management Association’s Coastal Carolina Region meeting. Greenville, NC. Harris, S. (2008, July). Web 2.0 for Online Education – Confluence presentation. Presented at the American Health Information Management Assembly on Education. Louisville, KY. Harris, S. (2008, July). Perspectives in Health Information Management Panelist at the American Health Information Management Assembly on Education. Louisville, KY Harris, S. (2007, November). Client satisfaction survey data analysis. Presented at the North Carolina Vocational Rehabilitation office. Raleigh, NC. Harris, S. (2007, August). Web 2.0: Technologies and Applications for Online Education - Confluence presentation. Presented at the American Health Information Management Assembly on Education. Chicago, IL. GRANTS PI: Dr. Xiaoming Zeng. SI: Mrs. Susie Harris. Golden Leaf Foundation, Inc. (rejected), Grant amount requested: $20,415. Title: Workshop series on Electronic Health Records for Health Information Management Professionals.

Page 3 of 6 PI: Susie Harris. NC Wellness and Trust Fund (rejected). Grant amount requested: $20,688. Title: The Impact of Spirituality on Diabetes Health Outcomes in Eastern North Carolina (2007). COMMITTEES Committee or Organization

Role on Committee Inclusive dates Type of Committee (standing, ad hoc, task force etc)

HSIM Marketing Committee

Member September 2004 – present

Standing

BSOM Spirituality & Health Care

Member February 2005 – present Grant

HIM Advisory Committee

Member August 2004 – present Standing

HSM Advisory Committee

Member August 2004 – present Standing

CAHS Honors & Awards Committee

Member Co-chair

April 2008 -present November 2008 -present

Standing

ECU Student Scholarships, Fellowships, and Financial Aid Committee

Member September 2007-present Standing

NCHICA Committee Member November 2008-present Standing EXPERIENCE Assistant Professor East Carolina University Department of Health Services and Information Management Greenville, NC July 2008-present

Teaches face-to-face and on-line courses in the Health Services and Information Management Department. Courses include: HIMA 3000 Medical Terminology

HIMA 3032 Record Documentation Systems HIMA 3142 Diagnostic and Procedural Coding HIMA 3148 Health Services Coding HIMA 4138 Health Data Structure HIMA 4153 Management of a Health Information Services Department HSMA 2000 Professional Roles and Environments in Health Care HSMA 4050 Personnel Management and Supervision in Health Care HSMA 4075 Managed Care in Health Systems COHE 6000 Health Care Systems and Problems

Clinical Instructor East Carolina University Department of Health Services and Information Management Greenville, NC

Page 4 of 6 July 2004-June 2008

Teaches face-to-face and on-line courses in the Health Services and Information Management Department. Courses include: HIMA 3000 Medical Terminology

HIMA 3032 Record Documentation Systems HIMA 3148 Health Services Coding HIMA 4138 Health Data Structure HIMA 4153 Management of a Health Information Services Department HSMA 2000 Professional Roles and Environments in Health Care HSMA 4050 Personnel Management and Supervision in Health Care HSMA 4075 Managed Care in Health Systems

Office Administrator Eastern Neurosurgical and Spine Associates, Inc. Greenville, NC August 1998-January 2004

Directed administration of office within authority of governing board of 5-physician and 23-employee group practice, including:

-administers fiscal operations such as accounting and establishing fees for medical services -negotiates managed care fee schedules -prepares monthly physician call schedule -directs hiring and training of personnel -develops and maintains policies and procedures for office -instructs and supervises directed practice for Pitt Community College Health Information Technology Students -represents office at community meetings and promotes services -calculates and distributes payroll -calculates physicians’ bonuses and works closely with corporate accountant to ensure accurate and reliable numbers -distributes expense spreadsheet -prepares and distributes month end summary reports to physicians -processes accounts payable bi-monthly -analyze and review monthly income statement and balance sheet -distributes monthly income statement and balance sheet to physicians -obtains annual quotes on malpractice, group health, dental and employee disability premiums -provides direction for web site updates -ensures office brochure updates -meets with physicians on a monthly basis

Health Information Management Director Eastern Neurosurgical and Spine Associates, Inc. Greenville, NC June 1990- July 1998 Responsible for operations and management of a 5-employee medical record, insurance and transcription departments in a 4-physician group, including: -Full revision of Departmental Policies and Procedures

- Conversion from numerical/alphabetical to terminal digit and revision of chart order for 50,000+ records

Page 5 of 6 - Assist physicians in maintaining fee schedule and proper code usage - Code and key punch providers’ services and charges - Ensure maximum reimbursement from insurance companies (negotiations/prior payment verifications) - Ensure maximum reimbursement from patients (monthly payments/collection agencies) - Assist patients with questions - Random audits for accurate record documentation - Ensure transcription is completed daily Comptroller R.E. Harris, Mason Contractor, Inc. B.T. Harris, Mason Contractor Greenville, NC August 1991 – August 1998 Responsible for the accounting for two businesses, including: - Weekly payroll for 10-12 employees in each business - Monthly, quarterly and yearly taxes - Accounts Payable and Receivable Medical Insurance Instructor Pitt Community College, Greenville, NC August 1992 - February 1993 Instructed the medical insurance class two nights per week Medical Record Consultant East Carolina Care, Greenville, NC February 1991 - August 1991 Consulted on medical record issues in a 60 bed nursing home, including: - Weekly audits for accurate record documentation according to state and federal regulations - Assisted in revision of chart order Medical Record Director Wilmington Health Associates, P.A., Wilmington, NC May 1989 - May 1990 Responsible for operations and management of a 30-employee Medical Record Department in a 32- physician group, including: - Full revision of Department Policies and Procedures

- Conversion from numerical to terminal digit and revision of chart order for 150,000+ records -Departmental Budget analysis PROFESSIONAL LICENSE Registered Health Information Administrator

Page 6 of 6 Certified Coding Specialist PROFESSIONAL MEMBERSHIPS American Health Information Management Association North Carolina Health Information Management Association Medical Group Mangers Association North Carolina Medical Group Managers Association

THOMAS K. ROSS EDUCATIONAL BACKGROUND

Doctorate Degree: Doctor of Philosophy Economics Saint Louis University, 1995

Masters Degrees: Master of Business Administration Majors: Finance and Accounting

University of Cincinnati, 1981

Master of Arts Major: Communications University of Cincinnati, 1981

Bachelors Degree: Bachelor of Business Administration Majors: Accounting and Management University of Cincinnati, 1979

ACADEMIC EXPERIENCE

Assistant Professor of Health Services and Information Management, East Carolina University, Greenville, NC, July 2005 to present. Undergraduate Courses taught: Interpersonal Team Skills for Health Supervisors, (HSMA 3035), Quality Management in Health Care (HIMA 4030), Outcomes Assessment and Management (HSMA 4070), and Applied Health Services Research (HIMA 4075). Graduate courses taught: Health Systems and Problems (COHE 6000), Financial Management of Health Care Organizations (COHE 6610), and Health Care Strategic Planning and Management (COHE 6620). Assistant Professor of Health Care Administration, King’s College, Wilkes-Barre, PA, August 2001 to June 2006. Undergraduate Courses taught: Financial Management for Health Care Managers (HCA 352), Principles of Economics: Macro (CORE 153), and Production and Operations Management (BUS 363). Graduate courses taught: Introduction to Health Services Systems (HCA 500), Health Policy (HCA 501), Health Care Economics (HCA 504), Health Care Financial Management (HCA 507), Quantitative Business Methods for Health Care (HCA 511), Quantitative Business Methods (BUS 511), Managerial Accounting for Health Care Administration (HCA 541), Health Care Information Systems (HCA 573), and Strategic Management in Health Care Organizations (HCA 597).

Thomas K. Ross, Ph.D. p. 2

Assistant Professor of Public and Environmental Affairs, Indiana University, South Bend, South Bend, IN, August 1995 to August 2001. Undergraduate courses taught: Management Science for Policy Analysis Methods (V348), Health Finance and Budgeting (H352), Managing Government Operations (V368), Financing Public Affairs (V371/E308), Financial Management and Budgeting (V372), and Introduction to Macroeconomics (E104). Graduate courses taught: Health Services Financial Management (H509), Health Economics (H514), Statistical Methods for Health Services (H518), Ambulatory Care and Managed Care Programs (H604), Health Services Quality Improvement and Risk Management (H606), Health Care Information Systems (Health Informatics) (H628), Public Managerial Economics (V517), Health Services Management (V543), The U.S. Health Care System (V545), Public Finance and Budgeting (V560), and Health Planning (V631), Instructor of Economics, Saint Louis University, St. Louis, MO, January 1990 to May 1995. Undergraduate courses taught: Survey of Economics (B190), Principles of Microeconomics (B204), Principles of Macroeconomics (B212), Intermediate Macroeconomics (B312), and Intermediate Microeconomics (B314). Adjunct Instructor in Business Administration, Maryville University, St. Louis, MO, August 1992 to May 1994. Undergraduate courses taught: Health Care Financial Management (H455).

Work Experience:

Director of Patient Accounting, Barnes Hospital, St. Louis, MO, October 1986 to December 1989. Manager of System Support, Genisys Decision Corporation, Chicago, IL, June 1985 to June 1986. Senior Financial Consultant, Mediflex Systems Corporation, Evanston, IL, February 1983 to June 1985. Manager of Patient Accounts, MacNeal Memorial Hospital, Berwyn, IL, October 1981 to January 1983.

Consulting Experience: Memorial Medical Group, South Bend, IN

Golden Rule Insurance Company, Indianapolis, IN St. John’s Mercy Medical Center, St. Louis, MO Southeast Missouri Hospital, Cape Girardeau, MO.

Thomas K. Ross, Ph.D. p. 3 ACADEMIC AND PROFESSIONAL PUBLICATIONS, PRESENTATIONS, AND PROCEEDINGS Publications:

““A Second Look at 100,000 Lives Campaign”, Quality Management in Health Care, April 2009 . “No Significant Difference” Only on the Surface” International Journal of Instructional Technology and Distance Learning, July 2007, coauthored with Paul Bell.

“Leadership Frames and Perceptions of Effectiveness among Health Information Management Program Directors”, Perspectives in Health Information Management, Fall 2007 coauthored with Bonita Sasnett.

“A Statistical Process Control Case Study”, Quality Management in Health Care, October 2006. “Turkish Version of the Jefferson Scale of Attitudes toward Physician-Nurse Collaboration: A Preliminary Study, Contemporary Nursing”, co-authored with Aysegul Yildirim, Fevzi Akinci, Metin Ates, Emre Isci, and Denis Selimen, October 2006. “What Patients Want: The Foundation of Strategic Management”, Healthcare Financial Management. August 2005.

“Physician-Nurse Attitudes Toward Collaboration in Istanbul’s Public Hospitals”, International Journal of Nursing Studies, co-authored with Aysegul Yildirim, Metin Ates, Fevzi Akinci, Denis Selimen, Halim Issever, Aylin Erdim and Mefftun Akgun, May 2005. “The Economic Costs of High-Risk Health Behaviors” in High Risk Health Behaviors, Padakami Press, 2005. “Analyzing Health Care Operations Using ABC”, Journal of Health Care Finance, Spring 2004. “Quality Management” in Understanding Health Care: A Guide for Directors of Health Care Institutions, Padakami Press, 2002. Test Bank to accompany Economics, Theory and Practice, co-authored with Patrick J. Welch and Gerry F. Welch, Dryden Press, 1998.

"Adam Smith's Influence on James Madison" The Modern Schoolman, May 1996.

Review of Political Economy of Fairness by Edward Zajac, Forum for Social Economics, Spring 1996.

Presentations and Conference Participation:

“The Economic Impact of the College of Allied Health Sciences at East Carolina University”, poster presentation at the Association of Schools of Allied Health professions, Baltimore, MD, October 2008. “Real Option Theory and Health Care Providers: A Conceptual Framework” coauthored with David Martin and Fevzi Akinci, accepted for presentation Third Annual Conference on Healthcare Systems, Charleston, WV, October 2004.

Thomas K. Ross, Ph.D. p. 4

“Translation into Turkish, Adaption and Validation of “The Jefferson Scale of Attitudes Toward Physician-Nurse Collaboration”, coauthored with Aysegul Yildirim, Metin Ates, Fevzi Akinci, Denis Selimen, Halim Issever, Aylin Erdim and Mefftun Akgun, accepted for presentation Third Annual Conference on Healthcare Systems, Charleston, WV, October 2004. “Malthus: Faction Advocate or Misguided Theorist?” presented at History of Economics Society Meeting, Victoria University, Toronto, June 2004

“Faction: Government and Economics”, presented at History of Economics Society, Duke University, Durham NC, July 2003.

“Natural Order and Faction, A Nexus between Theory of Moral Sentiments and Wealth of Nations”, presented at History of Economics Society, University of California, Davis, July 2002.

“Health Care Spending in the G7” paper presented at the Western Economics Association International annual conference, San Diego, CA, July 1999

Discussant of “Konus Cost of Living Indexes with Medical Goods and Uncertainty” by Ralph Bradley at the Western Economics Association International annual conference, San Diego, CA, July 1999

Discussant of “Defining the Rural Hospital Market and Rural Hospital Competition” by Chul-Young Roh at the Western Economics Association International annual conference, San Diego, CA, July 1999.

“Thomas Hobbes and Classical Political Economy” paper presented at the History of Economics Society meetings, Greensboro, NC, June 1999.

Discussant of “‘Confusion de Confuiones’: Ethics and Individual Behavior in 17th Century Stock Exchange Markets” by Jose-Luis Cardoso at the History of Economics Society meetings, Greensboro, NC, June 1999.

“Do Public Health Expenditures Crowd Out Private Spending?” paper presented at the Western Economics Association International annual conference, Lake Tahoe, NV, July 1998.

Chair and discussant in “High Tech Industries: Pharmaceuticals and Software” session at the Western Economics Association International annual conference, Lake Tahoe, NV, July 1998. Discussant of “Patient Health Status and Trauma Care Provision” by Edward Rice, Ali Tarhouni and James Gurney at the Western Economics Association International annual conference, Lake Tahoe, NV, July 1998.

“Medicine and the Origins of Political Economy” paper presented at the History of Economics Society meetings, Montreal, Quebec, Canada, June 1997.

“DRG Weights and Utilization” paper presented at the Midwest Economics Association meeting, Chicago, IL, March 1997.

Discussant of “Accounting for Future Costs in Medical Cost-Effectiveness Analysis” by David Meltzer at the Midwest Economics Association meeting, Chicago, IL, March 1997.

"DRG Weights and Utilization" paper presented, discussed “Costs of Screening for Colorectal Cancer: An Australian Program” by Jeff Gow and chaired Health and Welfare II at the Western Economic Association International annual meeting, Seattle, WA, July 1997.

Thomas K. Ross, Ph.D. p. 5

Discussant of "The Preventive-Cure-Treatment Dilemma in Health Care” by Daniel Levy, Hashem Dezbakhsh and Manoucher Pavin and chair Health and Welfare I at the Western Economic Association International annual meeting, Seattle, WA, July 1997.

“Of Adam Smith and the Role of Government” paper presented at the History of Economics Society conference, Charleston, SC, June 1997.

"A National Age Limit for Executing Youthful Murders: Deterrence Theory and Juvenile Murder Rates Before and After the Thompson v. Oklahoma Decision" paper presented at The American Society of Criminology annual meeting, Chicago, IL, November 1996.

"A Madisonian Perspective on the Growth of Government" paper presented at the Western Economic Association International annual meeting, San Francisco, CA. Discussant of "Gender, Race, and Access to Health Care" by Ratha T. Ramoo at the Western Economic Association International annual meeting, San Francisco, CA, July 1996.

Health Economics II, chair, Western Economic Association International annual meeting, San Francisco, CA, July 1996.

"Economies of Scope in Hospitals" paper presented at Midwest Economics Association annual meeting, Chicago, IL, April 1996.

"'Perfect Liberty and Justice' in Adam Smith's Economy" paper presented at the Western Economic Association International Annual Meeting, San Diego, CA, July 1995.

Discussant of "Private Sector vs. Public Sector Externalities" by Arman Mansoorian and Gordon M. Myers at the Western Economic Association International Annual Meeting, San Diego, CA, July 1995.

Discussant of "To What Extent Did Mill's Economics Evolve During His Final Decade and Why?" by Jeff Lipkes at the History of Economics Society Annual Meeting, South Bend, IN, June 1995.

"Crowding Out?, Public and Private Health Care Spending" paper presented at the Midwest Economic Association Annual Meeting, Cincinnati, OH, March 1995. "Payer Mix and Hospital Costs" paper presented at the Western Economic Association International Annual Meeting, Vancouver, B.C., Canada, July 1994.

"Health Expenditures in the G7" paper presented at the Midwest Economic Association Annual Meeting, Chicago, IL, March 1994.

Thomas K. Ross, Ph.D. p. 6

PROFESSIONAL and EDUCATIONAL ASSOCIATIONS American Society for Quality

American Economic Association History of Economics Society Western Economic Association International Midwest Economics Association COLLEGE AND COMMUNITY SERVICE Wyoming Valley Health System, Wilkes-Barre, PA, Patient Safety Committee

Wyoming Valley Wellness Trails Partnership, Wilkes-Barre, PA Northeast Regional Cancer Institute, Scranton, PA, Work Plan Research Committee

Saint Joseph Hospital, Mishawaka, IN, Board of Directors

   

 

Curriculum Vitae   

Xiaoming Zeng 

East Carolina University (2004 – 2009), Assistant Professor, Department of Health Services and Information Management     

University of Pittsburgh (2003 – 2004), Pre‐doctoral Fellow, Department of Health Information Management   

University of Pittsburgh (2001 – 2002), Graduate Student Assistant, Center for Biomedical Informatics 

University of Pittsburgh (1998 – 2000), Graduate Student Assistant, Department of Health Information Management     

Rutgers University at Newark (1997 – 1998), Teaching Assistant, Department of Sociology   

Education and Training

Ph.D. (2004) Department of Health Information Management, University of Pittsburgh, Pittsburgh, Pennsylvania   

Dissertation: Evaluation and Enhancement of Web Content Accessibility for Persons with Disabilities.   

   

Certificate (2002) Center for Biomedical Informatics, University of Pittsburgh, Pittsburgh, Pennsylvania 

   

M.D. (1997) Department of Medicine, Peking Union Medical College, Beijing, P.R. China     

Appointments and Positions

East Carolina University (2009 – present), Associate Professor, Department of Health Services and Information Management   

   

   

   

   

   

  Department of Health Services and Information Management East Carolina University Greenville, NC 27858 Tel: (252)744-6176 Fax: (252)744-6179 Email: zengx@ecu.edu

Home Address

3632 Montery Dr. Winterville, NC 28590

Tel: (252)758-2167 Email: xiaomingzeng@gmail.com

Membership in Professional and Scientific Societies

American Medical Informatics Association (AMIA), Member, 1999 – present     

American Health Information Management Association (AHIMA), Member, 2000 – present   

Healthcare Information and Management Systems Society (HIMSS), Member, 2004 – present   

Association for Computing Machinery (ACM), Member, 2004 – present   

Courses Taught

East Carolina University

COHE 6440 E-Health Care Information Systems, 2009 – present

The course introduces students to a variety of information system applications for e‐health and consumer informatics.     Level: Graduate   Role: Instructor   

HIMA 5060 Health Informatics, 2007-present

The survey course covers the nature of the informatics in health care delivery systems with focus on the clinical, public health, and consumer aspects     Level: Graduate (Master of Public Health)   Role: Instructor     

HIMA 4160 Concepts in Health Information Technology, 2004 – present

Major concepts of computer hardware, architecture, operating systems, and application software. Introduces data and databases. Reinforces ability to use selected general purpose microcomputer applications.     

Level: Undergraduate senior     Role: Instructor     

HSMA 4010 Health Information Management, 2004 – 2007

Introduces health information from perspective of control and management of information resources. Includes strategic information systems with emphasis on collection, organization, and interpretation of information for planning and evaluating of health care services.     Level: Undergraduate senior     Role: Instructor     

HIMA 4165 Health Information Systems, 2004 – 2008

Role of computers in gathering, recording, interpreting, and transmitting health care data. Applies data and database concepts to information systems in health care.     Level: Undergraduate senior     Role: Instructor     

HIMA 4075 Biomedical Research Support, 2004 – 2007

Design concepts and information systems that support research in biomedical and health services.   

Level: Undergraduate senior     

Role: Instructor     

HIMA 4138 Health Data Structure, 2004 – 2007

Technical standards for health data structures. Emphasis on knowledge representation and content for computer based health record system.     

Level: Undergraduate senior     Role: Instructor     

University of Pittsburgh

HRS 2422 Object Oriented and Web Programming, 2000, 2003

Introduction to the Java programming language with emphasis on Web applications.     

Level: Graduate     

Role: Graduate teaching assistant     

HPM2029 Health Management Information System, 2002

Introduction to various management information systems in health care as well as planning, implementing and managing such systems.     

Level: Graduate     Role: Guest lecturer on data warehouse.   

Grant and Contract Received

2008 ‐ Zeng, X. & Bell, P., "Development of a New Graduate Certificate Program in Health Informatics at ECU", University of North Carolina General Administration, ($50,000).   

Zeng grant: submission to DOL: Regional Partnership to Expand the Health Information Technology WorkforcEastern North Carolina with a total account of $4,926.434.   

 

2008 ‐ Zeng, X. & Bell, P.D., "The Determination of Reasons and Solutions for Low Quality ICD‐9‐CM Coding in Cardiovascular Cases: A Qualitative Approach", East Carolina University Graduate Research and Study, ($12,774).     

2008 – Zeng, X & Bell, P.D., “Improving the Code Assignment Accuracy of Historically Problematic Codes”, contract with American Health Information Management Association ($9,000).         

2006 ‐ Zeng, X., "Virtual Lab: Creating Simulations for an Online Health Information Technology Course", ECU Teaching Grant, ( $3,198).   

2004 ‐ Zeng, X., "Evaluation and Enhancement of Accessibility of Consumer Health Information for People with Physical and Device Limitations", American Health Information Association FORE foundation, ($7,060).     

 PUBLICATIONS

Referred Article

1. Zeng, X., Reynolds, R., Sharp, M.,   Redefining the Roles of Health Information Management Professionals in Health Information Technology, Perspectives in Health Information Management 6, Summer 2009. 

2. Zeng, X. (in press). Redefining the Roles of Health Information Management Professionals in Health Information Technology. Perspectives in Health Information Management.     

3. Zeng, X. (2008). Electronic Records in Health Care. North Carolina Medical Journal, Mar/Apr, 108‐111.   

4. Sligar, S.R. & Zeng, X. (2008). Evaluation of Website Accessibility of State Vocational Rehabilitation Agencies. Journal of Rehabilitation. 74(1), 12‐18.     

5. Zeng, X & Bell, P. (2008). Web 2.0: What a Health Care Manager Needs to Know. Health Care Manager, 27(1), 58‐70.   

6. Harris, S & Zeng, X (2008). Using Wiki in an Online Record Documentation Systems Course. Perspectives in Health Information Management. 5(1).   

7. Cohen, M. R., Amatayakul, M., & Zeng, X. (2007).    SOA: A Potential Silver Bullet? Advance for Health Information Executives.   

8. Bell P and Zeng X. (2007). Web 2.0: What a Speech and Hearing Professional Needs to Know. ASHA SID 11 Perspectives on Administration and Supervision. 17 (3), 17‐20.     

9. Zeng, X. (2006). Development of Web Accessibility: Policies, Theories and Approaches. Chinese Journal of rehabilitation Theory and Practice, 12(9), 762‐767.     

10. Trujillo, L and Zeng, X. (2006). Data Entry Workers Perceptions and Satisfaction Response to the ‘STOP AND STRETCH’ Software Program. WORK: A Journal of Prevention, Assessment, & Rehabilitation, 27(2), 1‐11.     

11. Zeng X and Harris S. (2005). Using Blog in a Health Information Technology Class. Perspectives in Health Information Management. 2(6).     

12. Hackett, SR, Parmanto, B, and Zeng, X, (2005). A Retrospective Look at Web Accessibility over Time. Behaviour and Information Technology, 24(6), 407‐417.     

  

 

  

 13. Parmanto B & Zeng X. (2005) Metric for Web Accessibility Evaluation. Journal of the American Society      for Information Science and Technology, 56(13), 1394‐1404      14. Espino JU, Wagner MM, Szczepaniak C, Tsui FC, Su H, Olszewski R, Liu Z, Chapman W, Zeng X, Ma L, Lu Z,    (2004) Dara J. Removing a Barrier to Computer‐based Outbreak and Disease Surveillance – the RODS       Open Source Project. MMWR, September 24, 53(suppl); 32‐39.    

15. Espino JU, Wagner MM, Tsui, FC, Su HD, Olszewski, RT, Liu Z, Chapman, W, Zeng X, Ma L, Lu ZW, Dara, J.    (2004) The RODS Open Source Project: Removing a Barrier to Syndromic Surveillance. MEDINFO,1192‐     6     

16. Zeng, X & Parmanto, B (2004) Web Content Accessibility of Consumer Health Information Web Sites for People with Disabilities: A Cross Sectional Evaluation, Journal of Medical Internet Research Jun 21; 6(2): e19. Available at http://www.jmir.org/2004/2/e19/.      

17. Watzlaf VJM, Zeng X, Jarymowyca C, Firouzan P. Standards for the Content of the Electronic Health Record. Perspective in Health Information Management, 2004, 1:1      18. Zeng X and Parmanto P, Evaluation of Web Accessibility of Consumer Health Information Websites, Proceedings/AMIA Annual Symposium, Nov. 2003: 743‐7      19. Zeng X and Wagner MM. Modeling the Effects of Epidemics on Routinely Collected Data. Journal of the American Medical Informatics Association 9:S17‐22., 2002      20. Watzlaf VJM, Schutz W, Zeng X, Bui S, and Allebach M. The Disability Assessment Database Model. Topics in Health Information Management, August 2000, 21(1), 55‐69      21. Parmanto B, Zeng X, and Pothen D. Java Servlet for Web‐based Healthcare Computing. Journal of Healthcare Information Management, 14(1), Spring, 2000, 17‐26     

Published Proceedings (Peer-reviewed)

1. Zeng X, Bell P, Harris ST, and Campbell RJ. Web 2.0 for Online Education: AHIMA Assembly on Education. Louisville, KY. 2008.    2. Sligar, S. R., Atherton, L., Cubero, C., Zeng, X., Toriello, P. J. (2008, February). Project Working Recovery (PWR): An Innovative Intervention for Unemployed Substance Abusers. 8th Annual National Rehabilitation Educators Conference, National Council on Rehabilitation Education, San Antonio, TX.    

3. Zeng X and Sligar S. Web Accessibility and Usability of the Homepages from Academy of Human Resource Development Members’ Institutions. Proceedings of AHRD 2008 International Research Conference. 312‐319. Panama City, Florida. Feb 20‐24, 2008.      

4. Zeng X, Bell P and Harris ST. Using Web 2.0 Technologies in Online Education. AHIMA Assembly on Education. Chicago, IL. 2007.     

 

  

 5. Zeng X and Bell P. Web 2.0: Hype or Help. AHIMA Assembly on Education: 2006.    6. Zeng X. Using Weblog in an Online Course. Charlotte A. Johnson Academic Forum & Leslie Blide Research Forum Proceedings, AHIMA Assembly on Education. 2005: p8.      7. Parmanto B, Reffydiansyah R, Zeng X, Saptono A and Sugiantara IW. Accessibility Transformation Gateway. Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS ’05), p183a. Available at http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.63.      

8. Hackett SR, Parmanto B, and Zeng X. Accessibility of Internet Websites through Time. ACM SIGACCESS Accessibility and Computing 77‐78, 2004: 32‐39. Available at http://doi.acm.org/10.1145/1029014.1028638.      

9. Tsui F, Espino J, Wagner MM, Gesteland P, Ivanov O, Olszewski B, Liu Z, Zeng X, Chapman W, Wong W, Moore A. Data, Network, and Application: Technical Description of the Utah RODS Winter Olympic Bio‐surveillance System, Proceedings/AMIA Annual Symposium, 2002, 815 – 819. Available at http://rods.health.pitt.edu/LIBRARY/AMIA02‐TsuiJue‐Final.pdf.      

10. Watzlaf VJM, Zeng X, and Jarymowyca C. Standards for the Content of the Electronic Health Record, Proceedings of the AHIMA National Meeting, September, 2002.      11. Zeng X and Wagner MM, Modeling the Effects of Epidemics on Routinely Collected Data. Proceedings/AMIA Annual Symposium, 2001, 781‐785     

Posters

1. Trujillo, L. G. & Zeng, X. (2007, November). Personalizing the Discussion Board: Making the Connection with YouTube and Crazy Talk. Think‐in Conference, Greenville, North Carolina.      2. Zeng, X. (2006, November). Open Content Teaching for Online Classes. Think‐in Conference, Greenville, North Carolina.      3. Zeng, X. (2005, November). Using Moodle in Online Teaching. Think‐in Conference, Greenville, North Carolina.      4. Zeng X, Wagner MM, Marvos R, and Krenzelok EP. Certified Specialists in Poison Information as Investigators of Epidemics, North American Congress of Clinical Toxicology (NACCT) 2002.      5. Liu Z, Tsui FC, and Zeng X. Cache Table Design for Disease Surveillance System. Proceedings/AMIA Annual Symposium, 2002:p1086.      6. Zeng X, Demetris A, Nalesnik M. Morphometric Assessment of Liver Fibrosis Using an Internet Browser‐based Java Applet. The Fifth Annual Conference of Advancing Pathology Informatics, Imaging, and the Internet (APIII). 2001:e‐poster.      

7. Zeng X, Pothen D and Wang J. Managing an Online Research Survey Using Java Servlet, XML and Session Tracking Technologies. Proceedings/AMIA Annual Symposium. 2000: p1165.     

 Presentations

1. “Health 2.0”. East Carolina University Innovation Expo. Greenville, NC. April 2nd, 2009.    2. “Voice Thread”. East Carolina University Think‐In Symposium. Greenville, NC, Nov. 12th, 2009  3. “Using Delphi Method to Identify Problematic ICD‐9‐CM Code Subcategories”.    AHIMA National Convention, Research Symposium, Seattle, WA, Oct 16th, 2008.      4. “Web 2.0 for Online Education” AHIMA Assembly on Education. Louisville, KY. July 14th, 2008.  5. “PHR: Opportunities and Challenges for Rural Health”. Annual Mills Symposium, Greenville, NC. 2008  6. “Selecting EHRs for Physician Offices”, NCHIMA Costal Region Quarter Meeting, February 20th, 2006.    7. “Simulated Class Projects in a Health Information System Course”, AUPHA annual meeting, innovative teaching faculty forum. Boston, MA. June 25th, 2005      8. “Using Weblog in Online Teaching”, NCHIMA Costal Region Quarter Meeting, April 20th, 2005    9. ”Evaluation of Web Accessibility of Consumer Health Information Websites”, AMIA Annual Fall Symposium, 2003, Washington D.C.      10. ”Evaluation and Enhancement of Web Content Accessibility for People with Disability”, Seminar at School of Allied Health, East Carolina University, Oct. 2003, Greenville, NC      11. ”Modeling the Effects of Epidemics on Routinely Collected Data”, AMIA Annual Fall Symposium, 2001, Washington D.C.      12. ”Survey of awareness of ASTM minimum medical data set among health information professionals” ASTM committee E31 meeting at Toward an Electronic Patient Record (TEPR) 2001, Boston, MA     

University and Professionally Related Service

University

East Carolina University

Admission and Retention Policies (2006 – present)   

Member (2006 – 2007)     

Secretary (2007 – present)     

Member of Informational Resources Coordinating Council (2006 – present)   

Advisor of Asian Students Association at ECU (2005 – present) 

Laupus Health Sciences Library Advisory Board (2008 – present)   

School of Allied Health Sciences, East Carolina University

Member of undergraduate affairs and curriculum committee (2005 – present)     

Member of diversity committee (2005 – present)   

Member (2005 – 2006)   

Secretary (2006 – present)   

Member of research committee (2005 – present)   

Brody School of Medicine, East Carolina University

Member of curriculum development committee for the course “Medical Computing” (2004 – 2005)   

Department of Health Services and Information Management, East Carolina University

Member of search committee for new faculty in Health Services Management Program (2004 – present)   

Member of departmental academic affair committee (2004 – present)   

Member of Health Services Administration program admission committee (2004 – present)   

National Organizations

American Health Information Management Association

Chair, AHIMA Foundation Research Committee, (2009 – present) 

Member of AHIMA FORE Research Committee (2007 – present)   

Editorial board member, Perspectives in Health Information Management (2008‐present)     

Community Services

Greenville Chinese School 

Principal (2007 – present)   

HONORS AND AWARDS

2008:    ECU Scholar‐Teacher Award, East Carolina University.   

2007:    Annual Teaching Award, College of Allied Health Sciences.