Curriculum Vitae

Simon West

3 Westwood Drive, Inkersall, Chesterfield, Derbyshire. 07471 893451. simonwest2302@sky.com

Personal Statement Experienced Branch Manager, with sales and operational management, cross-functional skills in many areas across the Paper Trade. With more than 28 years experience, has built up a broad range of knowledge and customer relationships across the sector. Works with a positive and flexible attitude. Proven history of running a successful sales team with strong leadership, motivational and relationship management skills. Excellent knowledge of all Microsoft Office functions.

Key achievements include the successful introduction of a CRM (customer relationship management) system to the business, leading a number of significant marketing campaigns, maintaining levels of sales in a declining market and the introduction of a companywide Performance Review Planning process.

Key Skills & Competencies Sales - including building successful Customer relationships Team leadership & development Performance management – sales targets, and effective budget management Ability to learn quickly and drive new messages through customer channels. Have the ability to sell over the phone and face to face. Self managed and can drive own high level of activity to get the job done. Calm under pressure. Embracing challenges and hungry to learn. Always willing to help other less experienced team members with workloads. Highly organised and able to prioritise assignments.

Experience PaperlinX (The Paper Company) 2014 to 2015

Account Manager Managing a portfolio of over 70 regional accounts from various sectors of the

business including Paper, Packaging, Digital Media and Point of sale, with a monthly turnover of over £250,000.

Consistently exceeding my profit target by over 10% month on month. Delivering presentations to customers and regional managers resulting in

winning several major contracts. Attending customer meetings on a regular basis, building trusting and

unyielding relationships with clients. Maintaining current levels of, and generating new, business. Managing and solving conflicts with clients, dealing with material complaints,

delivery issues and general sales issues. Identifying and cultivating new prospects. Completing administrative work as required.

Experience PaperlinX (The Paper Company) 2009 to 2014

Branch Manager

Managing inside sales team of 12. Planning, preparing and presenting power point presentations. Introducing CRM software to the Management & Sales Teams. Managing all Health & Safety Procedures within the Office. Organise and set in motion marketing campaigns. Introduction of Personal Development Plans to improve efficiency of sales team. Preparing reports and spreadsheets for management meetings. Management of all day to day administration. Management of After Sales Service. Ensuring effective communications of inside and outside sales teams. Undertaking training requirements and ensuring these are met. Undertaking supervision sessions, appraisals and development of sales staff. Developing and maintaining systems and procedures. Delivering high quality and consistency of all services provided. Working with the Sales Manager, Heads of Service, reviewing current arrangements

and aligning strategies with the sales teams.

PaperlinX (The Paper Company)

Office Manager 1995 to 2009External Sales 1993 to 1995Inside sales Representative 1988 to 1993Warehouse Operative 1986 to 1988

Education B/Tec Diploma in Computer StudiesA Level Computer StudiesO/A Level StatisticsGCSE Equivalent - English, Mathematics, Computer Studies, Geography, History

Interests I have been a Junior Cricket Coach for my local cricket club for the last 15 years, taking young cricketers from the age of 6 up to 17, managing a coaching them as a group. I play golf to a high standard and have a handicap of 7. I also enjoy watching most sports and walking our lively young family dog

References Available on request.