curing funnel vision

12
CURING FUNNEL VISION FOR SALES & MARKETING

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Post on 12-Nov-2014

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60% of all purchase decisions are made before customers enter your traditional sales funnel. Cure your funnel vision by creating sharable experiences through great products and services & focusing OUTSIDE the funnel. Based on UnSelling: The New Customer Experience by Scott Stratten and published by Wiley. For more info, visit: UnsellingTheBook.com #unselling

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Page 1: Curing Funnel Vision

CURING FUNNEL VISIONFOR SALES & MARKETING

Page 2: Curing Funnel Vision

Here is the traditional sales funnel

In the past, this is how we were supposed to think about and treat other humans.

Page 3: Curing Funnel Vision

That was before social media shifted more information into the hands of our market and a negative review could spread around the world in a matter of hours.

Page 4: Curing Funnel Vision

60% of all purchase decisions are made before customers enter your funnel. Customers come prepared, educated, with trusted referrals in hand before you even get a chance to hear your pitch.

We can’t have funnel vision.

Page 5: Curing Funnel Vision

Here are all the ways your customers hear about your brand: Blogs, online reviews, trusted referrals, social media sites, your website.

This is where most of the purchasing decisions are made.

Page 6: Curing Funnel Vision

But wait, there’s more. Customers don’t stop being important once they’ve bought from you. Customers reenter the sales cloud and join the other voices. We need to create sharable experiences for our customers through great products and service.

Page 7: Curing Funnel Vision

Focus OUTSIDE the funnel.

Don’t bend over backwards for new prospects and leave your current customers to fend for themselves.

Page 8: Curing Funnel Vision

Prescription for curing funnel vision in 3 easy steps:

Page 9: Curing Funnel Vision

1.

Never,everthinkofpeopleasleads—onlineoroffline.Noonewantstobevaluedbasedontheirpossiblefutureprofittoyou.

Page 10: Curing Funnel Vision

2.Createamazingproducts,services,andcontentfirst.

If you put it out in the world, make it good.

Page 11: Curing Funnel Vision

3.Trusted referrals are the best marketing. When customers pass through your company funnel,

they do not go live on some deserted island somewhere – they go back into the mix.

Page 12: Curing Funnel Vision

Unselling is what happens when you understand the humanity of your market, produce a quality product, and create experiences that lead to trusted referrals.

Learn moreUnsellingTheBook.com