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Sure-fire remedies for your Monday morning networking headaches

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‘A slow or dysfunctional network equates to a massive corporate headache that needs to be relieved to avoid permanent damage.’

If you’re an ICT network technician, manager, or decision-maker, Mondays usually come with a heavier workload and intense pressure to sort out the problems that have crept up over the weekend.

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Cure: proper change management processes and procedures, including:

change advisory board

impact analysis

change plan

The tension headache: weekend configuration changes

‘Organisations often underestimate the value of proper change management because they don’t fully understand the inherent complexity in the simplest of adjustments.’

roll-back plan

‘early life support’

test

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Cure: a proper inventory and skilled, experienced employees on duty who follow standardised incident management processes

‘To solve the headache of weak incident management, it’s firstly important for an organisation to have an accurate view of its entire networking estate.’

The migraine: incident management over weekends

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Cure: proper lab testing and user acceptance testing after release and deployment

The rebound headache: weekend releases and deployments

‘While lab testing and user acceptance testing are also involved in change management processes, they’re even more critical in proper release and deployment management. If an organisation chooses to outsource its network management to a managed network service provider, it’s imperative that the provider gives proper impact analysis, staging of releases, as well as early life support to avoid a Monday morning headache.’