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Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct Professor, Health & Nutrition Sciences

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Page 1: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Culturally Competent

Communication

Jhon H. Velasco, M.A.Montclair State University

Director, Center for Non-Violence and Prevention Programs

Adjunct Professor, Health & Nutrition Sciences

Page 2: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Create the possibilities to live in the world you want to live in

Page 3: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Talk the talk

People talk about culture and communication all the time but what exactly do those words mean?

Page 4: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Lets get right to it …

Page 5: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

What is Culture?

What is Communication?

Page 6: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Culture is …

The learned shared behavior of members of the society.

A social blueprint, a guide for living, the way of life of a society

Fulcher and scott (1999)

Page 7: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Culture (continued)

By culture sociologist mean the beliefs of the

society and their symbolic representation

through its creative activities …

Culture can best be discussed between beliefs,

which are the content of the culture, and

creative activities, which express this content

in actions or objects.

-J. Farley

Page 8: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Communication is …

Everyday interaction depends on subtle relationships between what we convey with our faces and bodies and what we express in words.

In many social interactions, we engage in unfocused interaction with others.

Unfocused interaction - takes place whenever individuals exhibit mutual awareness of one another's presence.

Focused interaction - occurs when individuals directly attend to what others say or do.

Page 9: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

In order to survive, an infant must learn the

skills, knowledge and accepted ways of

behaving of the society into which it was

born. It must learn a way of life; in

sociological terminology, it must learn the

culture of its society.

Page 10: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Walk the walk …

Lucia

EllaHassan

Page 11: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Communicating

How was this experience for you?

What did you learn?

What did you expect to happen that didn’t?

Page 12: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Sacrifice your comfort …

Make your way in a foreign land …

Wrestle with your darkness …

Page 13: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

The “other”

Family

Peers

Media/Television

Message to the youth …

Page 14: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Limited exposure …

http://www.youtube.com/watch?v=ESSI8AGH8Vk

Page 15: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct
Page 16: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

From the Film CRASH

Shereen: They think we're Arab. When did Persian become Arab?

Page 17: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

It's just black people demeaning other black people, using that word over and over. You ever hear white people callin' each other "honky" all the time? "Hey, honky, how's work?" "Not bad, cracker, we're diversifying!"

Page 18: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Start by …

Accepting, knowing, understanding your

ISMS

racism

Sexism

heterosexism

able-ism

Class-ism

Page 19: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Be the Change you wish to see in the world.

- Gandhi

Page 20: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Cultural Competent Communication begins

with you.

What do your thoughts sound like?

What does your language/actions sound/look like?

What does your surrounding look like?

Page 21: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

The Office

Training/Orientation

Brochures

Magazines

Language

In take forms

Posters

Behind closed doors …

Page 22: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

Films that make you go hmmmm…

Crash My Life in Pink Brokeback Mountain Real Women have Curves Beautiful Thing Kandahar Strangers in Good Company Solas Four Little Girls Faat-Kine

Page 23: Culturally Competent Communication...Culturally Competent Communication Jhon H. Velasco, M.A. Montclair State University Director, Center for Non-Violence and Prevention Programs Adjunct

And in one word

Compassion